“I had the unfortunate experience of entrusting my property to ......”
Share on :
1 Star Review
Feb 26,2024
By:
'E'
Feb 26,2024
Branch: London, 120 Chrisp Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: London, 120 Chrisp Street
Lettings (as a Landlord)
Postcode:
0people found this helpful
I had the unfortunate experience of entrusting my property to Sterling Devere, a letting agency based in London, and I must say it was an absolute disaster. If you are considering their services, my advice is to run in the opposite direction and save yourself ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £2000 Would you recommend?: Yes
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £2000 Postcode: E14
0people found this helpful
Really pleased with the level of service I received from Arthur, who kindly helped me with the renewal process with my existing tenants. He managed to negotiate renewal terms that were suitable for both parties. Thanks again!... read full review
“Service was fantastic. Response to questions ......”
Share on :
5 Star Review
Sep 27,2021
Nathan
By:
'Lisa'
Sep 27,2021
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: E14
0people found this helpful
Service was fantastic. Response to questions was fast. Delivered service as promised and on-time. Such wonderful customer service from start to finish! Perfection! Highly recommend. Nathan is amazing!... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £1040 Would you recommend?: No
Postcode: SE10
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £1040 Postcode: SE10
2people found this helpful
They are thieves and liars!!! WORST AGENCY
This is a company that has no sense of service - money comes first. We found a room at 1040 pounds all inclusive. When we signed the contract we asked again if the price included all charges and we ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E14
1people found this helpful
If only I can put 0 stars! The worst possible agency ever! Once you sign the contract - forget about them - they disappear! We lived in their property for more than 3 years and oh my god .. I've seen it all! We have been left without ... read full review
“WARNING! PLEASE AVOID THIS AGENCY!I've wait......”
Share on :
1 Star Review
Sep 23,2020
By:
'Tania'
Sep 23,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1
0people found this helpful
WARNING! PLEASE AVOID THIS AGENCY!
I've waited to have my deposit back almost 3 months. Firstly, they didn't get the whole deposit back as there were extra utility bills to pay. Even if I read all contract carefully,there was a clausule about extra bills, but ... read full review
“Sterling De Vere is nothing but a bunch of sc......”
Share on :
1 Star Review
Jul 31,2020
Sterling
By:
'Lucia'
Jul 31,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £823 Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £823 Postcode: E14
0people found this helpful
Sterling De Vere is nothing but a bunch of scammers that take advantage of London's real estate's skyrocketing prices, housing crisis, gaps in the system and people who are not familiar with the market and just desperate to find a place to stay. Their customer ... read full review
“Sterling De Vere are the WORST estate agents ......”
Share on :
1 Star Review
Jun 02,2020
By:
'Danielle'
Jun 02,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: No
Postcode: E15
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £850 Postcode: E15
0people found this helpful
Sterling De Vere are the WORST estate agents ever, they provide awful service and they will do every thing possible to scam you out of your money. I do not understand how they are still able to practice. What they do is definitely illegal. Arthur ... read full review
“Untrustworthy and unethical agency! Stay away!...”
Share on :
1 Star Review
May 07,2020
By:
'Zsofia'
May 07,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £760 Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £760 Postcode: E1
2people found this helpful
Untrustworthy and unethical agency! I moved out 8 months ago and still fighting for my deposit!! They lie and give you false promises then suddenly you are over the timeframe to be able to claim it back from the deposit protection scheme directly so the only ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E14
0people found this helpful
Very bad service.
I got a discont on the room and at the end of it I was supposed to get a raise on the rent of a certain percentage: they didn't care and raised it more than what was supposed to be.
I left ... read full review
“They are scammers. Rooms are awful, full of......”
Share on :
1 Star Review
Mar 29,2020
By:
'Marco'
Mar 29,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E3
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E3
0people found this helpful
They are scammers.
Rooms are awful, full of mould and overprice.
Clean service is not regular and sloppy. Furniture is old, dirty and shabby.
Bathroom is the worst thing seen in my life.
They don't return your deposit but use excuses to postpone.... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £700 Would you recommend?: No
Postcode: E2
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £700 Postcode: E2
0people found this helpful
For ex-tenants of Sterling De Vere who are struggling to get their deposits back, here is how I got our full amount of £700 back.
If you are successful in getting yours back through this method in the future, please copy and paste for others who ... read full review
“I am giving them 1 star since I cannot give minus 1000...”
Share on :
1 Star Review
Mar 04,2020
By:
'Raquel'
Mar 04,2020
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £650 Postcode: E14
1people found this helpful
I am giving them 1 star since I cannot give minus 1000.
This is the worst agency with the worst kind of "people" I've ever seen in my life.
They cheatted us showing pictures and videos of amazing rooms in amazing properties and pushing us to pay ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £867 Would you recommend?: No
Postcode: E3
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £867 Postcode: E3
0people found this helpful
The worst agency I dealt with!!!
Where to begin... It takes ages just to get keys of rented property then you will come into the flat which has no kitchen utensils (spoons, plates, mugs, etc..) it might have mold somewhere in the corner. When something ... read full review
“It is the worse customer service I have ever......”
Share on :
1 Star Review
Oct 30,2019
By:
'Laura'
Oct 30,2019
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1
2people found this helpful
It is the worse customer service I have ever experience in my life. This guys should not have permit to operate as state agents. I moved to this house on the 22 Oct. There were many things previously reported that weren't working properly. I reported them ... read full review
“Never use this agency there's are stoler ,stu......”
Share on :
1 Star Review
Sep 19,2019
By:
'David'
Sep 19,2019
Branch: London, Fortis House, 160 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, Fortis House, 160 London Road
Lettings (as a Tenant)
Postcode: E1
2people found this helpful
Never use this agency there's are stoler ,stupid and bad , never find another solution,nobody answer to the phone when you have a problem... read full review
Branch: London, Fortis House, 160 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E2
Branch: London, Fortis House, 160 London Road
Lettings (as a Tenant)
Postcode: E2
5people found this helpful
Disgusting agency. I have used 7 different agency in my life in the UK and this is the worst. What they do is illegal- send people over to houses without notice, and they don't even knock. They have been avoiding me for over 2 weeks because I ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £650 Would you recommend?: No
Postcode: E1W
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £650 Postcode: E1W
3people found this helpful
DO NOT USE THIS AGENCY.
I have rented a room with Sterling for 10 months and it has been a horrible experience. Their customer service and general service overall has been awful.
They took months to do much needed repairs, leaving the whole flat with NO ... read full review
“On one occasion left without running water fo......”
Share on :
1 Star Review
Jul 01,2019
By:
'Matt'
Jul 01,2019
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1W
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1W
7people found this helpful
On one occasion left without running water for 3 weeks, with a continuous flooding kitchen area where waste water was over flowing out into the property.
Another occasion left without heating or hot water for 4 weeks over the xmas period.
Just out to make a quick ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E14
8people found this helpful
Terrible contract with terrible terms, taking advantage of individuals who are in desperate need of accommodation. There is a term hidden in the contract that automatically renews your contract for 3 more months if you don't give a month's notice of leaving. This term is illegal ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E11
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E11
6people found this helpful
I rented for 4 months a room in central London with this company. And I only had problems! Dirty bath, heating that stopped working every 2 weeks...Of course, when it's time to pay the rent, they're the first to call but when it's to deal with ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E9
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E9
10people found this helpful
There's no end to how bad this company is. You'll wind up having to talk to half a dozen people to get your boiler fixed, and even then they'll sit on their hands for over a week. Had a rat problem, nothing was ever done ... read full review
“BEWARE - 4 WEEKS TO GET BACK DEPOSIT - V. DISHONEST...”
Share on :
1 Star Review
May 20,2019
By:
'P'
May 20,2019
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £800 Would you recommend?: No
Postcode: N1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £800 Postcode: N1
8people found this helpful
WORST AGENCY IN LONDON
I belive the vast majority of reviews for this agent on review sites are fake or paid for.
This agency is very unreliable, and the cut back on the so-called cleaning to 20 minutes every FORTNIGHT
They never respond to emails, or ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E95
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E95
11people found this helpful
This company claims to be proud of it's "multi-awards" yet it isn't even listed correctly on this website. It's official profile has been deleted.
This company has had three criminal convictions in 2018, the largest of which was for £167,000 for scam marketing tactics, as well fines ... read full review
Comment on agent fees
Extortionate, and one of their criminal convictions was around not disclosing these fees upfront.
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1
12people found this helpful
The front door would not close. The bath would not drain and you could consistently smell effluence throughout the house. The bed was broken upon arrival and still not fixed by departure.... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Rent PCM: £500 Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Rent PCM: £500 Postcode: E14
12people found this helpful
CASH GRAB
Just got out of the office.
I work night shifts and I had the biggest visit in McDonald's called BSV basically all the floor corners all the discussing stuff to scrape, stuff you won't even imagine doing as a live human being. For ... read full review
Comment on agent fees
Nothing sorry fees are terrible rent is sky high for the quality that they give but fees are their hidden ways to make poor people even poorer.
View all comments
(1)
This agency is a desgrace, I don't know why they still have customers:
1. They have no ethics, manners or whatsoever when you need their help, people in the office full of attitude.
2. They have endless bureaucracy to solve simple tasks such as internet. We are 4 days with no internet and they ask to send them a email????? like... hiw can you send emails if you don't have internet????
3. They don't repect ethics, if you lose your keys with your wallet they will not open your door if you g ...
“Disgusting...”
Share on :
1 Star Review
Jul 19,2018
By:
'Sam'
Jul 19,2018
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E14
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E14
10people found this helpful
This agency gives no damn about tenants privacy and UK law! They have no clue about what the UK law says about getting in anyone's house/room and break in anyone's room without informing the tenets!... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E1
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E1
9people found this helpful
AVOID! Unprofessional and disrespectful! I made an appointment to view a room via Spare Room with Francisco, one of their agents in Landgon Park branch. I showed up at the agency just to find out that Francisco is off that day and also the room ... read full review
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E3
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: E3
7people found this helpful
They are probably the worst agency in London, hidden behind a fancy office.
Just summarising what happende while we were in a flat through Sterling DeVere
- 1 Month without gas, instead of giving us a discount on the rent they gave us a bottle of ... read full review
Comment on agent fees
- £277 for single or £377 for a couple
- When we became they clients couples were £100 cheaper, no idea why they increased the price by so much
Branch: London, 120 Chrisp Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: 9238
Branch: London, 120 Chrisp Street
Lettings (as a Tenant)
Postcode: 9238
9people found this helpful
It is true that the agents are nice at first when you contact them but don't get attracted by the apparent cheap price.
The agents there are ready to have you sign a tenancy agreement without a proper visit.
Then when you want to leave ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by De Vere Property Management
Regional Awards won by De Vere Property Management
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when De Vere Property Management receive new reviews