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Davis & Gibbs

36 Brixton Road London
Greater London
SW9 6BU

020 7820 7950
Website not available

Properties for Sale
Properties to Rent

“ Appalling customer service... ”

Aug 09,2018
Minithumbdown
By: 'BrixtonMS'
Aug 09,2018
1 people found
this helpful
Booked in to have a viewing with Anthony in Brixton, but myself and co-tenants were running 10 minutes late. We rang the branch to let them know, but sadly this message was not passed on to Anthony. As such, we were met with several incredibly rude ...
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Was this helpful? Yes
Dec 13,2016
Minithumbup
By: 'TRISHN'
Dec 13,2016
0 people found
this helpful
Speaking as a landlord on Richbourne Terrace, can highly recommend Davis and Gibbs, Stephen Davis in particular is excellent to deal with....
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Comment on agent fees
Fees are reasonable and competitive
Was this helpful? Yes
Oct 28,2016
Minithumbup
By: 'Satisfied customer'
Oct 28,2016
0 people found
this helpful
I have rented my property out through Davis &Gibbs for over 5 years now. I find their service consistently professional and problem free. I would not consider putting my trust elsewhere and would have no hesitation in recommending Davis & Gibbs to anyone....
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Comment on agent fees
Average and fair
Was this helpful? Yes
Sep 09,2016
Minithumbdown
By: 'Mrs. A. & Mr. C. Burrows'
Sep 09,2016
1 people found
this helpful
The agency was on a full managed service. They helpfully paid an unpaid water bill at the end of a tenancy, on our behalf out of our float, in 2010, but failed to do the checkout properly for the next tenant in 2011 and left a minor ƒÂ¯¿½27 ...
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Comment on agent fees
Average - competitive prices but then not willing to reduce re-lettings significantly even though no additional ongoing costs are incurred.
Was this helpful? Yes
Aug 29,2016
Minithumbdown
By: 'Unhappy customer'
Aug 29,2016
1 people found
this helpful
This agent is very unprofessional. They put a letting advert of the property which I own onto Zoopla without my permission and were very slow to take it down. I.e they put fake adverts up to generate interest. When I complained and asked them ...
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Was this helpful? Yes
Jan 27,2016
Minithumbdown
By: 'Frankie Platt'
Jan 27,2016
1 people found
this helpful
Avoid by any means possible! When they have your money any communication, manners or common sense seems to disappear. It took months for jobs that were promised to be completed before we moved in to get done. 8 months exactly for us to get are back ...
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What agent could do to change your mind?
excessive but most agents seem to be, the fee itself wasn't the problem. It was the service i received considering the money I paid which was unacceptable
Attached Files
Comment on agent fees
excessive but most agents seem to be, the fee itself wasn't the problem. It was the service i received considering the money I paid which was unacceptable
Was this helpful? Yes
Sep 25,2015
Minithumbup
By: 'Alex R'
Sep 25,2015
0 people found
this helpful
After a previous property to rent fell through, me and my friend/flat mate were a matter of days away from having nowhere to move into. All the other estate agents we had gone through had been pretty much useless, taking us to properties that ...
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Comment on agent fees
The agents fees were no higher than any other we'd been too.
Was this helpful? Yes
Sep 02,2015
Minithumbup
By: 'Antoine'
Sep 02,2015
0 people found
this helpful
We had been dealing with Davis and Gibbs with regards to another one of their properties however this fell through at the last minute through the landlord being difficult and had nothing to do with Davis and Gibbs. This would not have been a problem ...
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Comment on agent fees
Rent is a little high but in all fairness given the unbelievably quick turn around I can't complain. Furthermore rent in London full stop is unbelievably high so again no real complaints.
Was this helpful? Yes
Jul 11,2015
Minithumbup
By: 'Dan and Vic'
Jul 11,2015
0 people found
this helpful
Callum correctly valued and marketed our two bedroom flat and had an offer within two weeks which we accepted. He offered a friendly service to both myself and the potential buyers that were shown around. Unfortunately we became involved in a chain of ten buyers; ...
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Was this helpful? Yes
Jun 21,2015
Minithumbdown
By: 'M. Dawes'
Jun 21,2015
0 people found
this helpful
I have used the services of D&G for over 6 years, I have always used/subscribed to their highest level property management package; sadly, over the years I have seen a gradual decline in the quality of said service. Tenancy inspections not carried out, ...
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What agent could do to change your mind?
Repair of our landlord/agent relationship is hopefully an ongoing work in progress, one in which I hope to see and feel a greater priority of care/ care to detail from Davis & Gibbs.
Attached Files
Comment on agent fees
I was offered a discount as a long term landlord user of the service, but it appears that hasn't been translated to upper management. I'll soon have to source through documents just to obtain the tiny reduction offered.
Attachments

Was this helpful? Yes
May 18,2015
Minithumbup
By: 'Huw Jones'
May 18,2015
0 people found
this helpful
Davis and Gibbs found a good buyer for my house and supported every aspect of the sale process with professionalism and total commitment. They were open and helpful to me in understanding the challenges that arose along the way. They supported me 100% and gave very ...
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Was this helpful? Yes
May 09,2015
Minithumbup
By: 'T Mughal'
May 09,2015
0 people found
this helpful
David was extremely helpful throughout the process of letting the flat - he answered all our questions and followed-up any queries we had. The whole process, from the first viewing to signing the contract was very smooth. He also made sure we had settled in ...
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Was this helpful? Yes
Mar 03,2015
Minithumbup
By: 'Matty'
Mar 03,2015
0 people found
this helpful
I had bought this large unique apartment from Davis and Gibbs (Brian Gibbs) in 2008, so when it came to selling it in 2013, I gave them the job alongside Foxtons (the traditional heavyweights for sellers!) Both agents gave me quite a wide range in terms of ...
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Comment on agent fees
I was very happy to pay their fees for both renting and selling. I got excellent value for money.
Was this helpful? Yes
Nov 23,2014
Minithumbdown
By: 'PeckhamStudents'
Nov 23,2014
2 people found
this helpful
My friends and I rent a property that is managed by Davis & Gibbs. They were acceptable while we were getting the property but as soon as we had signed the contract (and thus guaranteed them an income for the year of around £26000) they ...
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Was this helpful? Yes
Aug 18,2014
Minithumbup
By: 'LP'
Aug 18,2014
1 people found
this helpful
David and Davis & Gibbs were professional, fast and helped streamline the process of moving into our new flat. I would highly recommend them as a no-fuss, helpful agency who are able to get things sorted....
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Was this helpful? Yes
Aug 11,2014
Minithumbup
By: 'Louise Collins'
Aug 11,2014
1 people found
this helpful
Friendly helpful staff, would defintely use again. Reason for not scoring as excellent is perhaps more attention to detail required. My contract initially had the wrong name, was missing agreed break clause and some emails came out with standard wording that did not apply to ...
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Was this helpful? Yes
Aug 08,2014
Minithumbdown
By: 'justin'
Aug 08,2014
1 people found
this helpful
I found Davis and gibbs a very good company to work with.They responded quickly and profesionally and found me the perfect tennants in good time....
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Was this helpful? Yes
Aug 05,2014
Minithumbup
By: 'Dean T.'
Aug 05,2014
1 people found
this helpful
Overall pleasant experience dealing with David at Davis & Gibbs. All emails and phone calls were dealt with in a timely and efficient manner. David was professional and extremely helpful throughout the entire letting process. Would have no hesitation in recommending the team at Davis &...
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Was this helpful? Yes
Jul 08,2014
Minithumbup
By: 'Naomi'
Jul 08,2014
1 people found
this helpful
David was a professional and reliable agent. He was informative about all the terms and conditions and was helpful in finding the right property. The moving transition was smooth and it was a pleasure meeting him....
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Was this helpful? Yes
Jun 13,2014
Minithumbdown
By: 'sg'
Jun 13,2014
2 people found
this helpful
These guys add no value. Never register your email with them. They don't have an unsubscribe button (which is ridiculous in this day and age) and they don't even monitor their inbox when you ask to be removed. They don't listen to any of your ...
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Was this helpful? Yes
May 14,2014
Minithumbup
By: 'Christopher'
May 14,2014
0 people found
this helpful
Great experience, Great agent , and a very happy landlord. I have now let my 2nd property via D&G. big thanks to the lettings team. Exceptional service again. I have now dealt with for two years and have never dealt with such a professional ...
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Was this helpful? Yes
Dec 19,2013
Minithumbdown
By: 'P*****d off.'
Dec 19,2013
3 people found
this helpful
Bullys, liars, and cheats. Harass us agressively for charges that are not covered anywhere in the tenancy agreement and out-rightly ignore our legitimate questions and concerns. Provided us with an entirely inaccurate inventory and only after it was too late for us to complain under ...
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What agent could do to change your mind?
Transparency in answering questions. Checks by senior staff on the communication between tenants and lower staff to ensure basic levels of politeness and also punishment to staff that clearly disrespect tenanats and ignore their legitimate concerns.
Attached Files
Was this helpful? Yes
Dec 10,2013
Minithumbup
By: 'Philippe'
Dec 10,2013
1 people found
this helpful
I wish at everyone do not have problems at home after signing a contract with Davis&Gibs. Now are 8 month i am waiting that they give hot water to the shower. Are 8 month that they try to ignore me and FOUND EXCUSES because the ...
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Was this helpful? Yes
Dec 05,2013
Minithumbdown
By: 'Sam'
Dec 05,2013
1 people found
this helpful
Terrible. Slow to support and action changes during the tenancy. Dirty flat when we moved in. Huge problems with checkout. Inventory company claimed a huge number of items were missing. Spent 6 weeks trying to get money back and had to refer complaint to property ombudsman. ...
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What agent could do to change your mind?
Conduct an honest business!
Attached Files
Was this helpful? Yes
Aug 27,2013
Minithumbdown
By: 'Unhappy Customer'
Aug 27,2013
2 people found
this helpful
After initially having an offer agreed on a property and Brian Gibbs agreeing to take it off the market, survey conducted, solicitor searches commenced we were informed that there was damp in the property that needed treating. Brian was unhelpful and bullish and was reluctant ...
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Was this helpful? Yes
Aug 19,2013
Minithumbdown
By: 'kiwi1983'
Aug 19,2013
2 people found
this helpful
do not have anything to do with Davis and Gibbs Oval. ANYTHING! As tenants they will treat you like dirt. They will be rude, unresponsive when you desperately need something, lie, cheat and try to steal from you. With us, they did steal from us. &...
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Was this helpful? Yes
Aug 06,2013
Minithumbdown
By: 'sophstar83'
Aug 06,2013
1 people found
this helpful
Horrendous. They are rude and aggressive and plain imcompetant. They seem to know very little about the propoerties they let and lie to you constantly. Stay clear!...
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Was this helpful? Yes
Jun 05,2013
Minithumbdown
By: 'Willnever useagain'
Jun 05,2013
4 people found
this helpful
We read the bad reviews of D&G and chose to ignore them as the flat was perfect for what we were looking for. Thank god we have a great landlorf beacsue the letting agents have been more than useless. It takes at least 3 ...
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Was this helpful? Yes
Jan 29,2013
Minithumbup
By: 'Rebecca A'
Jan 29,2013
0 people found
this helpful
Having had bad experiences in the past I was a bit dubious of going down that road again. I don\'t usually feel strongly enough to write reviews on these sites but the level of service I received from Davis & Gibbs really impressed. Realistic ...
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Was this helpful? Yes
Nov 14,2012
Minithumbup
By: 'Julie C'
Nov 14,2012
0 people found
this helpful
A very stress free and pleasant transaction - communication was always available,and messages were always returned with out the usual "stories\'\' Davis and Gibbs couldn\'t have done enough for me - thank you...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £260,000
  • Max: £750,000

Letting
  • Min: £0
  • Max: £750,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 3 9 9 2 0 0 0 1 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Davis & Gibbs, London SW9 6BU

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