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    Daniel Matthews
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    Ciar
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    Louise London
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    John Maasdorp
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David Daniels

218 High Road Leyton, London
Greater London
E10 5PS

020 8555 3521

Jun 09,2016
Minithumbup
By:
Jun 09,2016
0 people found
this helpful
We received excellent service from David Daniels. They have been friendly, professional, and extremely helpful in ensuring all aspects of our move were carried out as easily as possible. My primary point of contact was John Maasdorp who has been brilliant. I would happily recommend this agency to others....
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May 27,2016
Minithumbdown
By:
May 27,2016
0 people found
this helpful
the worst agency i have ever seen in my life. They promised us a lot of things and at the end we had to beg to have our deposit back as nothing they said happened. they changed the moving date twice and at the end they told me that they didn't know anymore when the tenants would have move out. they knew my situation and they knew that i did not have a place to stay but their answer was ''its not our problem''. please never go to let or buy anything with them!!! you will regret it as i did !!!...
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Comment on agent fees
they asked us 324‚£ for referencing by saying that they needed to pay an agency, but when i have called the agency they could not find our records..........very strange......
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By: Branch Manager
Jun 03, 2016
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Dear *, As explained to you, the current tenants' future property was delayed and they were unable to move out on the original agreed date. You were offered an alternative move in date. When you requested to have your deposit back it was returned to you, in full, within 3 working days. It's an unfortunate circumstance which was nobody's fault.....
Nov 13,2015
Minithumbdown
By:
Nov 13,2015
1 people found
this helpful
As day one,we had several problems,like lying about the condition of the house. They forgot to mention that the house was seriously rat-infected. Ciar is the most arrogant accountant I have ever met. John is amusing,when hes got no idea,what to do,how to handle problems. Even,at the end of the tenancy(during it we were calling the head office,like 2times a month,average,regarding the rats),I am waiting for my deposit since weeks. They are trying to find the smallest problems to deduct from it. (...
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Nov 12,2015
Minithumbup
By:
Nov 12,2015
0 people found
this helpful
As a new landlord I used David Daniels as they were local to the property, I have found them to be very profession friendly and helped me along the journey as Landlord. The letting of the property only took a couple of week as sorted and tenant moved in. I will used them again in the future should I need some new tenants....
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Nov 10,2015
Minithumbup
By:
Nov 10,2015
0 people found
this helpful
I am happy with this agency.If I will be looking for again a new house or flat,for sure I will take advantage with David Daniels....
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Oct 16,2015
Minithumbup
By:
Oct 16,2015
0 people found
this helpful
I was very happy using David Daniels to find a flat. Daniel Matthews was very helpful from the start, even though we had to move in before the flat was officially available, he arranged everything. Having recently seen a lot of other places and met a lot of other agents in a short space of time, Daniel was by far the most genuine and helpful. The process was quick, easy and no-nonsense and within a week we were moved in....
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Comment on agent fees
Their fees were average and I don't object to David Daniels in particular, I just think these fees are a lot of money that you are forced to pay.
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Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
From the outset I found the staff at David Daniels very helpful, This was my first venture into becoming a landlord and they have guided me through the process, from initial viewing to letting the property. Within hours of putting the property on the market they the had found a tenant with a good track record. I wouldn't hesitate in recommending David Daniels...
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Oct 06,2015
Minithumbdown
By:
Oct 06,2015
1 people found
this helpful
Dealt with John Maasdorp and Daniel Matthews, who appear to be great at their job if the whole point of their job is to mislead tenants. Must have gotten A* in drama in high school, given that they enjoy changing their story so much. False information about the property and explanation of terms in the contract, resulting in my flat mate and I moving into a flat that was not what they had told us. An unorganised office dynamic (perhaps due to not having their story fully straight and not knowing ...
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What agent could do to change your mind?
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
Comment on agent fees
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
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Mar 25,2015
Minithumbup
By:
Mar 25,2015
1 people found
this helpful
Realistic valuations, not trying to hype the price to get instructions. Proactive at ironing out difficulties along the way. Fast time to offer....
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Jan 28,2015
Minithumbup
By:
Jan 28,2015
1 people found
this helpful
Good and quick service. Really recommended. He answer all the questions we got and help us to find what is fit we our needs....
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Jan 22,2015
Minithumbdown
By:
Jan 22,2015
4 people found
this helpful
TERRIBLE Worst agency I have ever seen in my life (I lived in 8 different countries and 4 different flats with several agencies in London) They take your money and that's it, do not expect any kind of service even if your flat is harmful I have no lights in my stairs, no heater during winter and they keep saying that it is like that....
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What agent could do to change your mind?
Just to be a normal agency
Comment on agent fees
At this price I expect to have heater during winter...
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Nov 07,2014
Minithumbdown
By:
Nov 07,2014
6 people found
this helpful
Avoid and go to any other reputable agency or private landlord......I am say with the service I got from them....
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What agent could do to change your mind?
Please do not steal from people.......!!
Comment on agent fees
TOO HIGH !!
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By: Daniel Matthews
Nov 11, 2014
View all comments (1)
Please supply the property address, contact details and the nature of your complaint and I will personally look into this matter for you. danielmatthews@david-daniels.co.uk....
Oct 06,2014
Minithumbup
By:
Oct 06,2014
2 people found
this helpful
We are very satisfied with the whole process from the begging looking for property until we moved into. Daniel Matthews has been helpful and answered all my questions, and has made me feel confident that any outstanding issues with the property will be resolved.Very nice and politely work done by the staff.We would have no hesitation in recommending them to any potential tenants. Thank you!...
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
4 people found
this helpful
I found using David Daniel a smooth experience which was was important as it's my first time as a landlord. Daniel Matthews and Ciar were always polite and courteous. Importantly they were always prompt in responding to any queries I had....
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May 29,2014
Minithumbup
By:
May 29,2014
4 people found
this helpful
I rented a property through David Daniels and they made my move in very smooth and easy process. This was first time I rented and the letting progressor of the branch helped my with everything from finding out local areas and dine outs. Would recommend and very happy with my new home!...
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May 28,2014
Minithumbdown
By:
May 28,2014
4 people found
this helpful
David Daniels were a great agent to deal with. I found it a very smooth easy process despite the stress of moving homes. I would definitely recommend the staff are very polite and professional....
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May 27,2014
Minithumbup
By:
May 27,2014
4 people found
this helpful
David Daniels was a enjoyable experience, as I had never rented before. They helped me with what I needed and went through each step telling me about what was next. Come the moving day everything was sorted and I picked up the keys and walked in to my new accommodation. I will be using David Daniels again, though hopefully it will be me buying next time....
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Mar 20,2014
Minithumbup
By:
Mar 20,2014
5 people found
this helpful
I have had a number of repair issues with my rented property and the Management office of David Daniels has been an absolutely great, especially Hellana Mitchell who is a superstar. She has arranged the work that needed doing on several occasions, liaised with my clients and kept me informed. She has gone over and above the call of duty - choosing to go inspect my property with the builder over Christmas shopping late one evening! She has taken before and after photos of work done and mailed ...
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Mar 19,2014
Minithumbup
By:
Mar 19,2014
3 people found
this helpful
David daniels have let and managed my property for 5 years now and have always found me very nice tenants and got me very good rent very happy with the overall service i normally deal with daniel and louise always very helpful...
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Mar 09,2014
Minithumbdown
By:
Mar 09,2014
7 people found
this helpful
This agency have been renting and managing my propoerty for 3 years. I have had untold problems with the management team and their constant requests to "call their contractor" when I already have a British Gas Contract in place (this is just one example of many). Now my tenants want to continue for their fourth year as tenants, I asked if I would have to pay a renewal fee. Rather than answering this, the agency avoided answering only to contact the tenants, without my consent and co...
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
4 people found
this helpful
David Daniels were soo helpful mainly dealt with Daniel but Ciar was helpful too and even tho I was a bit of a pain with many emails every day they were very patient and helpful...
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Oct 14,2013
Minithumbup
By:
Oct 14,2013
5 people found
this helpful
Just moved into a home with my flat mate and can highly recommend David Daniels they were professional and a pleasure to deal with from start to finish...
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Oct 14,2013
Minithumbup
By:
Oct 14,2013
5 people found
this helpful
Great friendly service, Daniel helped make the transaction go through as smoothly as possible for me. He was very familiar with the area and remained professional throughout I would highly recommend David Daniels to everyone!...
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Sep 09,2013
Minithumbup
By:
Sep 09,2013
5 people found
this helpful
All staff were very helpful making moving stress free! Friendly and even got a cup if tea when going through the contract. All my questions were answered promptly...
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Aug 16,2013
Minithumbup
By:
Aug 16,2013
6 people found
this helpful
Moving is a daunting prospect and the staff at David Daniels helped ease concerns via a friendly, informed and respectable approach that allowed breathing space for us to contemplate choices while providing guidance around what to expect from the property and the market in general. I\'m sure that this mode of conduct will continue while we live in a DD rented property should any issues arise while there. Cheers...
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Jul 31,2013
Minithumbup
By:
Jul 31,2013
7 people found
this helpful
Daniel was really welcoming and helpful, very easy to talk to and went through everything step by step with us. He\'s been really great at replying to emails and queries quickly and helps to resolve any problems....
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Jun 03,2013
Minithumbdown
By:
Jun 03,2013
10 people found
this helpful
Hello! I will never recommend this agency!!! We are family with baby and have a lot of problems with the property and agency! - during our contract we were waiting to repair the boiler more than month! - we stayed without heating and hot water 3 weeks...The excuse was "We cant contact with the landlord" - the property was in sale but we understund from the gardener!! - two months before end of the contract we stayed without dishwasher and with broken fridge...
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Apr 10,2013
Minithumbup
By:
Apr 10,2013
6 people found
this helpful
David Daniels have now rented our property out for the second time. They have provided an excellent service along with good advice and information as and when required with immediate response. Absolutely no hesitation in recommending David Daniels....
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Feb 25,2013
Minithumbup
By:
Feb 25,2013
4 people found
this helpful
The agency was very helpful the agent was Daniel matthews he knew his stuff and answered all my questions He found me the perfect property and made renting stress free. I would and have recommended David Daniels estate agency and mr matthews... I would like to say a big thankyou for all your help....
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Feb 25,2013
Minithumbup
By:
Feb 25,2013
5 people found
this helpful
Daniel was a great help finding the right property to suit all my needs. Very polite and kept me up to date with everything that was going on. Thankyou...
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Areas covered
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Services offered
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Valuation and Fee Performance
100% customers were satisfied with fees 62% accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
9 2 17 8 1 0 0 0 0 2
Daniel Matthews - no image available Daniel Matthews
Letting Consultant
18 reviews

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Ciar  - upload your photo Ciar
4 reviews

About Ciar No description set View full profile
Louise London - upload your photo Louise London
1 reviews

About Louise No description set View full profile
John Maasdorp - upload your photo John Maasdorp
3 reviews

About John No description set View full profile

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Last updated at 9:39 AM 05/02/2016 by Lee Correia

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Last updated at 9:39 AM 05/02/2016 by Lee Correia

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