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    Hannah Colling Morgan
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Darlows

101 Albany Road Cardiff
South Glamorgan
CF24 3RT

02920 464032

Nov 30,2016
Minithumbup
By:
Nov 30,2016
1 people found
this helpful
I can't thank Neil Jones enough for the help he provided in dealing with my property, an excellent, friendly and informative meeting, highly recommended...
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Comment on agent fees
Excellent support
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Nov 15,2016
Minithumbdown
By:
Nov 15,2016
0 people found
this helpful
Worst agents I've ever dealt with in Cardiff. Happy to lie to tenants to get them in, communication absolutely awful throughout tenancy. In their defense the landlord was also awful at communicating with them, They do not care about tenants in their managed properties. No hurry to fix issues, No hurry to return deposit at end of tenancy. Changes to inventory not made at the start of tenancy even though requested. The only reason I gave one star is because of one helpful phone call with a member ...
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Comment on agent fees
Agency fees were pretty standard.
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By: Darlows Lettings
Nov 17, 2016
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We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to customer.experience@darlows.co.uk. We hope to hear from you soon, Kind regards Darlows Albany Road (Lettings)....
Oct 14,2016
Minithumbdown
By:
Oct 14,2016
0 people found
this helpful
Not usually one to write this type of review, but the shambolic process that I am currently going through to receive my initial deposit payment back has been disgraceful. Checked out of the property on 11th September, with Darlows instructing both myself and the other tenants that the landlord had 10 days to make any amendments. Submitted all final bills by the 26th September that were requested of us upon leaving the property. We are still waiting for our deposit to be paid back to us on the 1...
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By: Darlows Lettings
Oct 15, 2016
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We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could forward the full details to customer.experience@darlows.co.uk. We hope to hear from you soon, Kind regards Darlows Albany Road (Lettings)....
Feb 25,2016
Minithumbdown
By:
Feb 25,2016
1 people found
this helpful
Very unprofessional approach. Will not hesitate to provide misleading and false information. I approached as a buyer but I think the vendor is in a worse off position. Stay miles away!...
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Nov 11,2014
Minithumbdown
By:
Nov 11,2014
2 people found
this helpful
Never even set foot in this estate agents and your life will be so much better for it. They are the most incompetent lot of useless idiots in Cardiff. They will happily give you mis information about properties, try to recommend extortionate solicitors (who work in partnership with them), promise to get quotes and estimates done that they never organise. Never apologise when they make mistakes., and basically make your life a living hell. Oh and are late for property viewings. Unfortunatel...
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What agent could do to change your mind?
could have not been in business so i didnt have to buy a house from them.
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By: Customer Relations Manager
Nov 24, 2014
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Dear katiecaptain I am so sorry to hear this. Please email help@darlows.co.uk so I can look into this for you. Many thanks Melanie Smith Customer Relations Manager....
Oct 22,2013
Minithumbdown
By:
Oct 22,2013
5 people found
this helpful
I am a landlord and all I can say about this company is stay away they are very unprofessional and have no idea what customer service is at all. They do not keep in contact if there are issues with late payments or if the tenants are not keeping the flat in good condition. All I can say is STAY AWAY!. They are in contact however 8 times a day when they want to let the property out again. Darlows incompetence meant I was left with a bill of over £2000 worth of damage to my property and the ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £100,000
  • Max: £100,000

Letting
  • Min: £0
  • Max: £0



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Hannah Colling Morgan - upload your photo Hannah Colling Morgan
1 reviews

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