• Carys Morris
    Carys Morris
  • Penny Lofts
    Penny Lofts
  • Ioan Evans
    Ioan Evans
  • Melanie Clowes
    Melanie Clowes
  • Bethan Rowlands
    Bethan Rowlands
  • Aled Owen
    Aled Owen
  • Guy Thomas
    Guy Thomas
  • Ellen Rathbone
    Ellen Rathbone
  • Patrick Higgins
    Patrick Higgins
  • Sarah Morton
    Sarah Morton
  • Richard Thomas
    Richard Thomas
  • Rebecca Wynne
    Rebecca Wynne
  • Hayley Williams
    Hayley Williams
  • Sue Morris
    Sue Morris
  • Natasha Thomas
    Natasha Thomas
  • Ffion Price-Jones
    Ffion Price-Jones
  • Lisa Sian Hughes
    Lisa Sian Hughes
  • Veronica Jones
    Veronica Jones
  • Sophie Williams
    Sophie Williams
  • Sioned Jones
    Sioned Jones
  • Vanessa Lloyd
    Vanessa Lloyd
Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise. This office has a dedicated sales team, letting team, commercial department toget Read full description...her with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy

12 Y Maes Caernarfon
Gwynedd
LL55 2NF

01286 677 774


Properties for sale
Properties for rent
Nov 30,2017
Minithumbup
Carys Morris
Sue Morris
By: 'Marcus'
Nov 30,2017
0 people found
this helpful
My thanks to Carys and Sue for all their help with the purchase of my new home. They were tremendously helpful and supportive throughout the process and I feel what set them apart from other agents I have used in the past was that they showed a genuine personal interest in both the property and the people involved. Nothing was too much trouble and it has been a real pleasure to deal with them....
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Comment on agent fees
Not applicable, I was the buyer
Was this helpful? Yes
Nov 29,2017
Minithumbup
By: 'Claire'
Nov 29,2017
0 people found
this helpful
Dafydd Hardy were excellent throughout the sale of my property. From the initial market appraisal to the completion they were knowledgable, courteous and professional....
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Comment on agent fees
The agents fees were reasonable, competitive and inline what I expected.
Was this helpful? Yes
Nov 28,2017
Minithumbup
Carys Morris
Sue Morris
By: 'Pedr Harlech'
Nov 28,2017
0 people found
this helpful
I was very pleased with the service provided by your staff especially Carys who was very professional and helpful throughout and whose advice and recommendations re marketing strategy was very sound and as it turned out well proven Sue was very thorough in her follow up and keeping us informed of developments throughout...
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Comment on agent fees
I think the fees were reasonable for the professional service provided
Was this helpful? Yes
By: Carys
Nov 28, 2017
View all comments (1)
It was a pleasure, delighted with the results. Thank you ...
Nov 28,2017
Minithumbup
Sue Morris
By: 'Gary & Lee'
Nov 28,2017
0 people found
this helpful
Sue worked hard to ensure that the sale took place, liaising with ourselves, the seller, local trades people and both sets of solicitors. Ensuring that we were all kept up to date with the progress of the sale....
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Nov 27,2017
Minithumbup
Sue Morris
By: 'Bethan'
Nov 27,2017
0 people found
this helpful
Fantastic service at the heart of town. Very convenient being able to call by the office during the day instead of phoning, and being able to discuss everything through the medium of Welsh. Sue was very efficient and nothing was too much trouble for her. She was willing to help with anything, and always had a smile on her face. All members of staff with whom I came into contact were very friendly and helpful as well....
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Comment on agent fees
Seemed expensive at the beginning, but was definitely worth it in the end!
Was this helpful? Yes
Nov 26,2017
Minithumbup
Sue Morris
Sophie Williams
By: 'Eg/sue'
Nov 26,2017
0 people found
this helpful
Sue was always helpful with any queries regarding our impending purchase. Very knowledgeable about the property. Sophie showed us round the property twice and was always patient and helpful....
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Comment on agent fees
As purchasers we did not incur fees.
Was this helpful? Yes
Nov 20,2017
Minithumbup
Sue Morris
Carys Morris
By: 'G.R Jones'
Nov 20,2017
0 people found
this helpful
The staff I dealt with at the Caernarfon office were welcoming, pleasant and efficient. The property information pack was comprehensive and attractive and the staff informed me immediately of any developmenst such as property viewings. Overall their service was excellent....
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Comment on agent fees
I believe the fees were in accordance with the usual scale.
Was this helpful? Yes
Nov 18,2017
Minithumbup
Sophie Williams
By: 'Eimi and Cai'
Nov 18,2017
0 people found
this helpful
Sophie made our move stress free and simple. Very friendly and nothing was too much trouble. She did everything we needed and explained everything simply for us. If we move we would hope to deal with her again....
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Comment on agent fees
Good.
Was this helpful? Yes
Nov 16,2017
Minithumbup
Sophie Williams
By: 'JJ'
Nov 16,2017
0 people found
this helpful
Sophie dealt with all the marketing of my rental property - and the transition between tenants - efficiently and courteously. The lettings team are great at keeping me informed about what's going on at all times. I live away from the area and Sophie has been a great point of contact keeping me informed of any updates and changes. Would definitely recommend....
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Comment on agent fees
I believe the fees are in line with current market prices.
Was this helpful? Yes
Nov 16,2017
Minithumbup
Sue Morris
Sophie Williams
By: 'JP'
Nov 16,2017
0 people found
this helpful
During the purchasing process of my new home, which had its complications due power of attorney requirements, I dealt with, Sue, Sophie and Bethan. All three ladies dealt with me professionally and were very obliging, sorting any issues they could promptly. I would have no hesitation in dealing with the company and especially the three named agents again....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 14,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Morfudd Thomas'
Nov 14,2017
0 people found
this helpful
excellent service both for tenant and landlord.Efficient and responsive to all requests.The tenant was very pleased with the attitude of the letting agent. i...
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Comment on agent fees
good
Was this helpful? Yes
Nov 13,2017
Minithumbup
Sophie Williams
Carys Morris
By: 'Ken'
Nov 13,2017
0 people found
this helpful
As soon as my wife and myself entered the office we were greeted warmley by all staff and then direcfed to Sophie Williams who dealt with lettings.Also on completion of paperwork by Ioan Evans who was very ptofessional and courteos to us....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
Sophie Williams
By: 'Daisy van de Put'
Nov 13,2017
0 people found
this helpful
I have just moved into a rental property managed by Dafydd Hardy. Sophie was there to help and give advice every step of the way. Her friendly approach, knowledge, and the fact she was always available if I needed to ask anything, meant that the process wasn't stressful for me. I found everyone at the Caernarfon Dafydd Hardy very friendly, helpful and welcoming....
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'Emma and her dog, Tryfan'
Nov 09,2017
0 people found
this helpful
Ioan was incredibly professional and helpful. His communication whether it was on phone, email or text was second to none. He always answered and responded to any queries or calls immediately. Nothing was any trouble. I was in a tricky situation trying to relocate to north Wales and find a home to rent for myself and my dog. Other estate agents I spoke to would state 'no this property won't let you have a dog' without asking. Ioan was different. He gave us a chance and when I came...
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Was this helpful? Yes
Nov 02,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'neil r'
Nov 02,2017
0 people found
this helpful
first class service and comms from day 1 to finding a tennant- which took no time at all!highly recommend the team in Caernarfon....
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Was this helpful? Yes
Oct 23,2017
Minithumbup
Sophie Williams
Bethan Rowlands
By: 'Heather'n'Steve'
Oct 23,2017
0 people found
this helpful
Sophie & Bethan are 2 fabulous, friendly, bubbly, smiley, approachable, helpful & professional people! Thaey are always happy to help, go the extra mile & always make us feel important & listened to & make it obvious that they are that way because that's the way they are & not because they are paid to be!....a HUGE difference that is so rare these days. They are an asset to Dafydd Hardy & it is always a pleasure to deal with them! Thank you ladies for 'se...
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Comment on agent fees
Higher than some; not as high as other agents. A necessary evil when renting; we would rather pay though & get the superb service & propery management we get, than pay less & have a less satisfactory, unsupported experience, such as the one we just left. (bit unfair to accept a dog in the properthy & then ask for a month's rent as security deposit for her though! Dogs cause far less damage than children & tenants don't get charged for having them! :) )
Was this helpful? Yes
Oct 23,2017
Minithumbup
Sophie Williams
Sue Morris
By: 'Nel'
Oct 23,2017
0 people found
this helpful
Staff were very helpful and made the buying process straightforward. Makes choosing the wallpaper seem like the most stressful job!...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'jonpot'
Oct 20,2017
1 people found
this helpful
I recently let my property using Dafydd Hardy Caernarfon as agent/managers. I dealt with Ioan Evans and Sophie Williams throughout the process and feel my interests could not have been looked after better. My responsibilities as Landlord were clearly set out from the off by Ioan when he did his initial, detailed assessment of my property with me. Sophie and Ioan then showed several prospective tennants around my property; Sophie was very thorough with the subsequent background checks, recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Rhian, James and Matilda'
Oct 10,2017
0 people found
this helpful
Sophie was brilliant from the get go with helping us find a property. From the viewings to reciecing the keys it took ten days which was fantastic. She made the pro ess completely stress free and made us feel at ease. We are so pleased with the property and the whole process, thank you Sophie!...
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Was this helpful? Yes
Oct 08,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'BEST EVER LETTING AGENTS...HIGHLY RECOMMENDED'
Oct 08,2017
0 people found
this helpful
Excellent service , second to none, throughout the time our property was advertised for letting. If either one of them promised that they'd call us, they always kept to their word. Their expertise and customer friendly manners always made us feel at ease, and therefore making us the landlords feel comfortable about letting our property, knowing that everything was in safe hands, and was being dealt with in a professional and skilful manner. Cannot praise them enough, highly recommrnded, and...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 06,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'Beryl'
Oct 06,2017
0 people found
this helpful
The staff are friendly, approachable and helpful. I received good advise about renting out my property and have confidence in their management company....
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Ian Evans'
Sep 20,2017
0 people found
this helpful
Great service in finding me the right tenant for my property. As a customer with high service expectations they delivered. Thanks to Ioan and Sophie....
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Was this helpful? Yes
Sep 19,2017
Minithumbup
Carys Morris
By: 'Lisa Todd-Hawkins'
Sep 19,2017
0 people found
this helpful
I can't thank Carys enough for all her support throughout the buying process. She has kept me fully informed at all times. Helpful, friendly and professional, an absolute pleasure to deal with. Many thanks Carys!...
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Was this helpful? Yes
Sep 18,2017
Minithumbup
Carys Morris
By: 'Anwen jones'
Sep 18,2017
0 people found
this helpful
This lady is just amazing. 100% committed. Does not waste time. An absolute pleasure to deal with & a credit to her profession. Gets the job done no messing. Thanks Carys. You are the best....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Mrs Lin'
Sep 15,2017
0 people found
this helpful
Sophie and Ioan from Caernarfon are ever so good. They were so fast at getting everything sorted. I can't recommend them enough. I would love to have these guys let out my property in bristol. I'm very impressed. Professional, friendly and very loveable. Thankyou for everything you guys and doing your very best to get me in as soon as. Yey no more premier inn!!!...
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Comment on agent fees
Very reasonable considering the amazing service
Was this helpful? Yes
Sep 15,2017
Minithumbup
Sue Morris
By: 'Ann Llwyd'
Sep 15,2017
0 people found
this helpful
Sue Morris has been an invaluable support to us . She is friendly, approachable and utterly professional in all aspects of her work. Her attention to detail is second to none and her guidance and knowledge have been an inestimable help during a difficult legal process....
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Was this helpful? Yes
Sep 14,2017
Minithumbup
Carys Morris
Ioan Evans
By: 'John Evans'
Sep 14,2017
0 people found
this helpful
My review is two-fold. I sold my property through the Caernarfon Branch and I found a rental property through the same office. Sales Process: Before finally deciding on Dafydd Hardy to represent my interests, I researched the local agents and staff through the internet and by talking to local people who has some knowledge of this process. My findings were heavily weighted towards engaging the services of Dafydd Hardy and was also advised to ask Carys Morris to come to my house for an initial val...
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Comment on agent fees
The fees were very reasonable and especially in comparison with other local agents!
Was this helpful? Yes
By: Carys
Sep 14, 2017
View all comments (1)
Thank you Mr Evans we all hope you will be happy in your new home. ...
Sep 13,2017
Minithumbup
Carys Morris
Sue Morris
By: 'G Davies'
Sep 13,2017
0 people found
this helpful
All the girls kept us well in formed with regards to the viewings that took place at the property and provided prompt feedback when possible....
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Was this helpful? Yes
Sep 11,2017
Minithumbup
Sue Morris
By: 'EF'
Sep 11,2017
0 people found
this helpful
Brilliant friendly service. Quick response times and always very happy to help. Made buying the hous much nicer than I'd thought it might be!...
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Comment on agent fees
N/a
Was this helpful? Yes
Sep 11,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Sam'
Sep 11,2017
0 people found
this helpful
Whilst I have had issues with Daffyd Hardy, they have always been quick to correct and mitigate these issues and because of that I can't fault them. In particular Sophie who helped me extensively in the search for my new home. Sorting all of the paperwork and introducing me to the landlord I felt very comfortable dealing with Sophie, going out of her way to accommodate signings and meetings on short notice because of my circumstances. I must also thank Ioan for showing me so many properties, he ...
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Comment on agent fees
fees are quite high, makes the cost of moving home double in my area, as all fees add up to nearly a months rent.
Was this helpful? Yes
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£50,000
  • Max: Β£580,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS DPS Relocation Agent Network




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 35 0 73 1 55 1 3 0
Carys Morris Carys Morris
Senior Branch Manager
39 reviews

About Carys Proud to be Manager of our fantastic Caernarfon Team with 25 years experience. View full profile
Penny Lofts Penny Lofts
Land & New Homes Manager
40 reviews

About Penny I have worked in Estate Agency for the past 21 years and previously ran my own business before joining Dafydd Hardy 3 years ago. I was appointed last year as the manager of the recently developed Land View full profile
Ioan Evans Ioan Evans
Senior Lettings Negotiator
45 reviews

About Ioan I have been working at Dafydd Hardy for over four years as a Letting Negotiator and I am really proud to be a part of a busy and well-oiled Caernarfon office. View full profile
Melanie Clowes Melanie Clowes
0 reviews

About Melanie Manager, Professional Services View full profile
Bethan Rowlands Bethan Rowlands
11 reviews

About Bethan I've worked at Dafydd Hardy for just over 3 years as a sales negotiator/ valuer, but it's more than just a job, we're one big happy family! Having worked in various roles within the customer service i View full profile
Aled Owen Aled Owen
0 reviews

About Aled Since I started working here, I've been lucky enough to have had a taste in every department (Residential Sales, Residential Lettings and Commercial). I have been working at the Commercial Department View full profile
Guy Thomas Guy Thomas
Chartered Surveyor MRICS
10 reviews

About Guy No description set View full profile
Ellen Rathbone Ellen Rathbone
Admin Dept. Team Leader
0 reviews

About Ellen I joined Dafydd Hardy Estate Agents in 2007 as an administrator for the Caernarfon office. As the company has grown I have progressed and become a Team Leader for the administration department. We a View full profile
Patrick Higgins Patrick Higgins
Photographer
0 reviews

About Patrick One of a team of three photographers and media producers working for the company, covering North Wales and the Isle of Anglesey. View full profile
Sarah Morton Sarah Morton
Commercial
4 reviews

About Sarah No description set View full profile
Richard Thomas Richard Thomas
0 reviews

About Richard No description set View full profile
Rebecca Wynne Rebecca Wynne
Administrator
0 reviews

About Rebecca I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team, where we provide admin work for all of the five offices. View full profile
Hayley Williams Hayley Williams
0 reviews

About Hayley I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team providing support to both the sales and letting departments. We are a team of 4 who work closely with all departments as View full profile
Sue Morris Sue Morris
Senior Sales Negotiator
78 reviews

About Sue I have over 18 years experience of Estate Agency in Caernarfon and have been with Dafydd Hardy for almost 4 years and part of a fantastic team. I enjoy working as an Estate Agent and meeting people i View full profile
Natasha Thomas Natasha Thomas
0 reviews

About Natasha No description set View full profile
Ffion Price-Jones Ffion Price-Jones
Administrator
0 reviews

About Ffion I work as one of the administrators in the Caernarfon office. We are responsible for the administration work for all 5 offices. I enjoy my position because it means I get to work closely with all depa View full profile
Lisa Sian Hughes Lisa Sian Hughes
Customer Service Advisor
0 reviews

About Lisa Sian Having graduated in Hospitality Management back in 2014 and worked in the industry for many years, I've always had a passion and drive for ensuring customers are the main focus of my job. In 2015, I View full profile
Veronica Jones Veronica Jones
Central Team Leader
0 reviews

About Veronica I started working for Dafydd Hardy in 2015, having previously worked in the Social Housing Sector and felt that this was a natural progression as it gave me the opportunity to combine my property know View full profile
Sophie Williams Sophie Williams
Sales Negotiator
49 reviews

About Sophie I have enjoyed 10 years with Dafydd Hardy, I started part time but am now a full time member of the team, work as a sales and lettings negotiator. Love every minute. View full profile
Sioned Jones Sioned Jones
0 reviews

About Sioned I joined the Dafydd Hardy central team last year and have enjoyed every minute. I have always worked in the customer service industry and being able to combine this with my love of properties makes t View full profile
Vanessa Lloyd Vanessa Lloyd
Lettings Negotiator - Anglesey
5 reviews

About Vanessa I have recently joined the Dafydd Hardy Team, prior to this I had 2 years’ experience specialising in Lettings on Anglesey. I love working with our landlords and fitting the right tenants in the rig View full profile

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Fees

No fees set.
Last updated at 3:06 PM 13/11/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 3:06 PM 13/11/2015 by allAgents

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