• Carys Morris
    Carys Morris
  • Penny Lofts
    Penny Lofts
  • Ioan Evans
    Ioan Evans
  • Melanie Clowes
    Melanie Clowes
  • Bethan Rowlands
    Bethan Rowlands
  • Aled Owen
    Aled Owen
  • Guy Thomas
    Guy Thomas
  • Ellen Rathbone
    Ellen Rathbone
  • Patrick Higgins
    Patrick Higgins
  • Sarah Morton
    Sarah Morton
  • Richard Thomas
    Richard Thomas
  • Susan Jones
    Susan Jones
  • Rebecca Wynne
    Rebecca Wynne
  • Hayley Williams
    Hayley Williams
  • Sue Morris
    Sue Morris
  • Natasha Thomas
    Natasha Thomas
  • Ffion Price-Jones
    Ffion Price-Jones
  • Lisa Sian Hughes
    Lisa Sian Hughes
  • Veronica Jones
    Veronica Jones
  • Sophie Williams
    Sophie Williams
  • Sioned Jones
    Sioned Jones
  • Vanessa Lloyd
    Vanessa Lloyd
Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise. This office has a dedicated sales team, letting team, commercial department toget Read full description...her with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy

12 Y Maes Caernarfon
Gwynedd
LL55 2NF

01286 677 774
Aug 23,2017
Minithumbup
Susan Jones
By: 'Andy D'
Aug 23,2017
0 people found
this helpful
Susan was really helpful all the way through the process and alwayscame back to us with queries as soon as possible. She even visited just after we moved in to welcome us. Great service!...
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Was this helpful? Yes
Aug 22,2017
Minithumbdown
Sue Morris
Sophie Williams
By: 'Aly khan'
Aug 22,2017
0 people found
this helpful
Great service, sue made it an easy process buying my first house, and a house she recommended I bought, a property I did not consider. Been shown a few properties in past by sophie again great service. Overall the Caernarfon office is very friendly, easy going approach with great service would recommend....
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Was this helpful? Yes
Aug 21,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'PGolding'
Aug 21,2017
0 people found
this helpful
Great service and advice received from both Ioan and Sophie; prompt and informative responses to queries. Both really friendly and helpful....
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Was this helpful? Yes
Aug 19,2017
Minithumbup
Susan Jones
By: 'Susan and Tony Duffy'
Aug 19,2017
0 people found
this helpful
Sue really brought a professional yet friendly service to our house sale. We particularly liked the way in which she matched buyers to our house and adapted her approach to each visit. She kept us well informed and updated throughout our sale. Sue helped us through a difficult time with her professional, sensible attitude. Would highly recommend. Thanks again for all your help and support. Sue and Tony Duffy...
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Comment on agent fees
Good
Was this helpful? Yes
By: Susan Jones
Aug 19, 2017
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It was a pleasure to sell this beautiful home and get to know you both. I wish you every happiness for the future and hopefully, we'll keep in touch. ...
Aug 10,2017
Minithumbup
Sophie Williams
By: 'William Sankey'
Aug 10,2017
0 people found
this helpful
Sophie Williams was an extremely huge help on our search and finalisation on our new home, she went out of her way to made sure we found the right place for us and also to make the process easy for us. Thank you very much for your help....
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Comment on agent fees
Very good Esate agent. Helped us all the way through and I would definitely recommend.
Was this helpful? Yes
Jul 31,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Mel Amor'
Jul 31,2017
0 people found
this helpful
Sophie has been extremely helpful and patient with us and made the move almost 3hrs away so much easier. She was great and gave us advice and remained in regular contact via email and telephone due to the distance and answered any queries I had. She even got Ioan to check the house as a parcel was delivered there accidentally! I'd highly recommend Dafydd Hardy, Caernarfon and in particular Sophie. She has a lovely friendly and bubbly character and seemed to totally understand my thoughts, need a...
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Was this helpful? Yes
Jul 28,2017
Minithumbup
Sue Morris
By: 'Griff'
Jul 28,2017
0 people found
this helpful
brilliant service knows lots of different trades which is useful. Kept in touch throughout a very long purchase enquiring as to current position and checking to see if she could help in any way. Knew when to contact us and did not hound...
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Was this helpful? Yes
Jul 25,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Pete and Sally plus dogs'
Jul 25,2017
0 people found
this helpful
Both Sophie and Ioan took time to understand our situation and went out of their way to help us in our situation - they made everything really easy for us- thankyou !!...
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Comment on agent fees
About average
Was this helpful? Yes
Jul 21,2017
Minithumbup
Sue Morris
By: 'D Huws'
Jul 21,2017
0 people found
this helpful
Sue was friendly, efficient and business-like in all aspects of our dealings. She is a natural people person who also has natural communication skills. She is also adept at negotiating and advising on offers and in how to drive a succesful sales strategy. Our property was particularly tricky and she kept us informed and up to date at all times, whilst at the same time not overloading us with too much information. It was a definite advantage to us to have a Welsh speaking member of staff. Roed...
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Was this helpful? Yes
Jul 21,2017
Minithumbup
Susan Jones
By: 'Meinir'
Jul 21,2017
0 people found
this helpful
Susan was great throughout the buying process. Very professional. She helped push through the purchase and kept in touch often to keep.me updated with any developments. Great service and would highly recommend. Thanks Susan :)...
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By: Susan
Jul 23, 2017
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Diolch Meinir, gobeithio byddwch yn hapus iawn yn eich cartref newydd x ...
Jul 19,2017
Minithumbup
Susan Jones
By: 'Guy A Thomas'
Jul 19,2017
0 people found
this helpful
5 Stars for a Star. Susan was professional, approachable, thorough, proactive and patient. Not being available in the area she worked independently dealing with situations as they arose and with common sense and diligence. The buyer required urgent attention and the solicitors were less than on the ball but Susan kept it all together. I have no problem in recommending her, and the team behind her in any sale. Many thanks...
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Was this helpful? Yes
By: Susan
Jul 23, 2017
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It was a pleasure to assist you in this sale and thank you for your feedback. ...
Jul 13,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'David gough'
Jul 13,2017
0 people found
this helpful
Ive had good service from these two people as a landlord, have had them now for about 5 years as my agents...
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Comment on agent fees
the fees are to high at 12% i would really want them to be 2% lower ime not happy with the current fees.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Sue Morris
By: 'Paul a Lliwen'
Jul 12,2017
0 people found
this helpful
Sue was instrumental for us, we couldn't have done it without her, she took a genuine interest in our situation and effectively, made it happen for us. We were very happy with her service and the relationship we built with her, she was always more than happy to help and nothing was ever too much for her....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'Elan'
Jul 11,2017
0 people found
this helpful
Excellent Service - Needed a Private let at very short notice due to having to relocate, and the whole process was dealt with smoothly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 10,2017
Minithumbup
Sue Morris
Bethan Rowlands
By: 'Claire'
Jul 10,2017
0 people found
this helpful
Beth and Sue were so friendly and supportive throughout our purchase, they enabled us to feel we were buying into a community and were so reassuring in the final week leading up to completion. Beth showed me around the property initially and her personal touch was fantastic from this point on. Thankyou so much!...
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Was this helpful? Yes
Jul 10,2017
Minithumbup
Sue Morris
Sophie Williams
By: 'Sian'
Jul 10,2017
0 people found
this helpful
What can I say. They have been incredible from start to finish, believe me it's been a long journey, but they have been there for me every step of the way. All the girls in the office should be proud of them selves. It's been great having such support. Thanks Sue, Sophie, Carys and Bethan for everything xx...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 07,2017
Minithumbup
Susan Jones
By: 'Angela Fray-Evans'
Jul 07,2017
0 people found
this helpful
Susan recently handled the sale of my Mum's house in Edern. Following our initial meeting with her on taking on responsibility for the property's marketing, she kept regular contact with us, culminating in a successful viewing within a short timescale. She has demonstrated excellent knowledge of the Llyn area in relation to the property market, and has kept us in the loop at every opportunity with regards to progress on the sale, being professional and friendly at all times. We are now in a pos...
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Comment on agent fees
Well worth the fee incurred
Was this helpful? Yes
By: Susan
Jul 07, 2017
View all comments (1)
Thank you Angela, Im pleased that we got it all sorted for you :D x ...
Jul 07,2017
Minithumbup
Sophie Williams
By: 'Chris mutton'
Jul 07,2017
0 people found
this helpful
I cannot praise Sophie highly enough (5 stars not nearly enough ) for the service she delivered for my new rental property, bearing in mind I was relocating from another part of the country, communication has been first class whether it's been by email , phone or in person , very professional and friendly and always eager to help, she really made the whole experience a pleasure and I would not hesitate to recommend Dafydd hardy to others based on the service I have received from Sophie...
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Comment on agent fees
After dealing with other agents in my search for a property I can safely say the fees charged are the best I found from a tenants perspect
Was this helpful? Yes
Jul 05,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'Kev'
Jul 05,2017
0 people found
this helpful
They were very helpfull . Every thing was so simple . They did all the work nothing was too hard for them . Thank you...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Hannah elmslie'
Jul 04,2017
0 people found
this helpful
Sophie and ioan were very helpful and helped me find a lovely house to rent close to my work and my children's schools.Also close enough to parents for support .Very friendly and were always happy to help me. Would recommend them both....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 30,2017
Minithumbup
Susan Jones
By: 'Mr Alan Smith'
Jun 30,2017
0 people found
this helpful
Susan Jones recently oversaw the sale of our property at Aberdesach, the sale was carried out in a very professional manner from the first stage. Susan kept ourselves and our buyer up to date throughout the sale contacting solicitors and keeping them fully informed also. We are very pleased to recommend Susan to any prospective buyer or seller and Dafydd Hardy....
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Comment on agent fees
Good
Was this helpful? Yes
By: Susan A Jones
Jul 12, 2017
View all comments (1)
Thank you for your positive comments and it was a pleasure to see the sale complete for you. ...
Jun 29,2017
Minithumbup
Susan Jones
By: 'Basil'
Jun 29,2017
0 people found
this helpful
I write to thank you more sincerely for the splendid and most efficient work you put in with the sale of Gwynfa Morfa Nefyn for me in the last few weeks. Five years ago you acted on the sale of property for me in the Morfa Nefyn area, and I must say how very pleased and happy I was with the extremely efficient manner in your handling of the propety and with all aspects of the work done by Dafydd Hardy and company. Likewise with "Gwynfa" from my very first visit your office in Caernar...
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Was this helpful? Yes
By: Susan
Jul 07, 2017
View all comments (1)
It was a pleasure to assist you selingl Gwynfa and especially lovely that it went to a young local couple. ...
Jun 22,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Clare Howie'
Jun 22,2017
0 people found
this helpful
I found Sophie and Ioan very easy to work with. Both are very organised, approachable and hard working. I felt looked after and was happy in the knowledge that they were both very capable in finding me a tenant, which they did. Nothing was ever a problem and they did everything to a high standard. Diolch :)...
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Comment on agent fees
Ok.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Ioan Evans
By: 'Jason Jones'
Jun 20,2017
1 people found
this helpful
Brilliant help during the letting process after my initial tenant pulled out. Really helpful in terms of knowing potential tenant and keeping me in the loop as to what was happening with finding a tenant....
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Comment on agent fees
Relisting fee is quite steep at £ 395, thankfully a tenant was found quickly,.
Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'Tim & Sarah'
Jun 14,2017
0 people found
this helpful
Thank you for helping us purchase our lovely cottage, the staff are very helpful and cheerful, always friendly and willing to answer any questions we had. We're very grateful and delighted to have completed the process with Dafydd Hardy. Particular thanks to Sophie and Sue. Xx...
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Was this helpful? Yes
Jun 13,2017
Minithumbup
Susan Jones
By: 'Sue Newbold'
Jun 13,2017
0 people found
this helpful
I was the purchaser of a recent property and Susan was the agent selling this property . Susan went out of her way to ensure this sale went as smoothly as possible . Professional , helpful, cheerful and very personable . Would have no hesitation in recommending Susan and indeed Dafyyd Hardy to anyone who is looking to Sell / Buy a property ....
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Comment on agent fees
NA
Was this helpful? Yes
By: Susan
Jun 15, 2017
View all comments (1)
Thank you for your feedback and it was a pleasure to work with you on this purchase. ...
Jun 10,2017
Minithumbup
Sue Morris
By: 'Darren'
Jun 10,2017
0 people found
this helpful
Brilliant and experienced sales team (Sue Morris) and others. Would highly recommend this company to anyone that's selling or buying a house. Thank you once again. Dafydd HardyΓ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β...
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Sophie Williams
Ioan Evans
By: 'Steve'
Jun 08,2017
0 people found
this helpful
Very polite and very helpful they went the extra mile Going down the line of the credit search company I think they need to review there field work When you have people that are self employed they should take into account there turn over and not just what's in there personal accounts They are in the dark ages if you want a mortgage they take this into account at all major banks also they need to take into account HMRC tax returns...
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Comment on agent fees
Think agents fees could be cheaper
Was this helpful? Yes
Jun 08,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'KAE'
Jun 08,2017
0 people found
this helpful
For my first time moving out and being clueless where to start I had great help from the letting team and I'm so happy with my first home...
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Was this helpful? Yes
Jun 05,2017
Minithumbup
Ioan Evans
Sophie Williams
By: 'Carl&katie'
Jun 05,2017
0 people found
this helpful
We found both Ioan and Sophie to be extremely helpful and professional. Whenever we phoned for an update they were ready and willing to help. The both of them have saved us a great deal of stress and we want to thank them both as we are now in our new home and ready to start our new life with our baby on the way...
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Comment on agent fees
All agents have fees and we expected to pay more but were happily suprised to find it wasnt as expensive as we thought.
Was this helpful? Yes
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£50,000
  • Max: Β£580,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 23 0 57 1 40 1 3 0
Carys Morris Carys Morris
Senior Branch Manager
24 reviews

About Carys Proud to be Manager of our fantastic Caernarfon Team with 25 years experience. View full profile
Penny Lofts Penny Lofts
Land & New Homes Manager
39 reviews

About Penny I have worked in Estate Agency for the past 21 years and previously ran my own business before joining Dafydd Hardy 3 years ago. I was appointed last year as the manager of the recently developed Land View full profile
Ioan Evans Ioan Evans
Senior Lettings Negotiator
30 reviews

About Ioan I have been working at Dafydd Hardy for over four years as a Letting Negotiator and I am really proud to be a part of a busy and well-oiled Caernarfon office. View full profile
Melanie Clowes Melanie Clowes
0 reviews

About Melanie Manager, Professional Services View full profile
Bethan Rowlands Bethan Rowlands
9 reviews

About Bethan I've worked at Dafydd Hardy for just over 3 years as a sales negotiator/ valuer, but it's more than just a job, we're one big happy family! Having worked in various roles within the customer service i View full profile
Aled Owen Aled Owen
0 reviews

About Aled Since I started working here, I've been lucky enough to have had a taste in every department (Residential Sales, Residential Lettings and Commercial). I have been working at the Commercial Department View full profile
Guy Thomas Guy Thomas
Chartered Surveyor MRICS
10 reviews

About Guy No description set View full profile
Ellen Rathbone Ellen Rathbone
Admin Dept. Team Leader
0 reviews

About Ellen I joined Dafydd Hardy Estate Agents in 2007 as an administrator for the Caernarfon office. As the company has grown I have progressed and become a Team Leader for the administration department. We a View full profile
Patrick Higgins Patrick Higgins
Photographer
0 reviews

About Patrick One of a team of three photographers and media producers working for the company, covering North Wales and the Isle of Anglesey. View full profile
Sarah Morton Sarah Morton
Commercial
4 reviews

About Sarah No description set View full profile
Richard Thomas Richard Thomas
0 reviews

About Richard No description set View full profile
Susan Jones Susan Jones
Property Expert
13 reviews

About Susan Experienced Property Expert with a demonstrated history of working in the property industry since 1993. Skilled in Negotiation, Business Planning, Coaching, Sales, Business Development and Marketing. View full profile
Rebecca Wynne Rebecca Wynne
Administrator
0 reviews

About Rebecca I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team, where we provide admin work for all of the five offices. View full profile
Hayley Williams Hayley Williams
0 reviews

About Hayley I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team providing support to both the sales and letting departments. We are a team of 4 who work closely with all departments as View full profile
Sue Morris Sue Morris
Senior Sales Negotiator
54 reviews

About Sue I have over 18 years experience of Estate Agency in Caernarfon and have been with Dafydd Hardy for almost 4 years and part of a fantastic team. I enjoy working as an Estate Agent and meeting people i View full profile
Natasha Thomas Natasha Thomas
0 reviews

About Natasha No description set View full profile
Ffion Price-Jones Ffion Price-Jones
Administrator
0 reviews

About Ffion I work as one of the administrators in the Caernarfon office. We are responsible for the administration work for all 5 offices. I enjoy my position because it means I get to work closely with all depa View full profile
Lisa Sian Hughes Lisa Sian Hughes
Customer Service Advisor
0 reviews

About Lisa Sian Having graduated in Hospitality Management back in 2014 and worked in the industry for many years, I've always had a passion and drive for ensuring customers are the main focus of my job. In 2015, I View full profile
Veronica Jones Veronica Jones
Central Team Leader
0 reviews

About Veronica I started working for Dafydd Hardy in 2015, having previously worked in the Social Housing Sector and felt that this was a natural progression as it gave me the opportunity to combine my property know View full profile
Sophie Williams Sophie Williams
Sales Negotiator
27 reviews

About Sophie I have enjoyed 10 years with Dafydd Hardy, I started part time but am now a full time member of the team, work as a sales and lettings negotiator. Love every minute. View full profile
Sioned Jones Sioned Jones
0 reviews

About Sioned I joined the Dafydd Hardy central team last year and have enjoyed every minute. I have always worked in the customer service industry and being able to combine this with my love of properties makes t View full profile
Vanessa Lloyd Vanessa Lloyd
Lettings Negotiator - Anglesey
5 reviews

About Vanessa I have recently joined the Dafydd Hardy Team, prior to this I had 2 years’ experience specialising in Lettings on Anglesey. I love working with our landlords and fitting the right tenants in the rig View full profile

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Last updated at 3:06 PM 13/11/2015 by allAgents

Complaints Procedure

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Last updated at 3:06 PM 13/11/2015 by allAgents

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