• Carys Morris
    Carys Morris
  • Penny Lofts
    Penny Lofts
  • Ioan Evans
    Ioan Evans
  • Melanie Clowes
    Melanie Clowes
  • Bethan Rowlands
    Bethan Rowlands
  • Aled Owen
    Aled Owen
  • Guy Thomas
    Guy Thomas
  • Ellen Rathbone
    Ellen Rathbone
  • Patrick Higgins
    Patrick Higgins
  • Sarah Morton
    Sarah Morton
  • Richard Thomas
    Richard Thomas
  • Susan Jones
    Susan Jones
  • Rebecca Wynne
    Rebecca Wynne
  • Hayley Williams
    Hayley Williams
  • Sue Morris
    Sue Morris
  • Natasha Thomas
    Natasha Thomas
  • Ffion Price-Jones
    Ffion Price-Jones
  • Lisa Sian Hughes
    Lisa Sian Hughes
  • Veronica Jones
    Veronica Jones
  • Sophie Williams
    Sophie Williams
  • Sioned Jones
    Sioned Jones
  • Vanessa Lloyd
    Vanessa Lloyd
Back in 1992 we were located on the High Street in Caernarfon in a cosy shop with plasterboards separating us from the old town tunnels! We then moved to Bangor Street and as our team grew we relocated to 12 Y Maes some years later. This has now been our home for a number of years and our team grow from strength to strength, employing approximately 17 employees, giving us a wealth of local knowledge and expertise. This office has a dedicated sales team, letting team, commercial department toget Read full description...her with our professional services speciality team. Whatever your property needs, you can find it all under one roof here at our Caernarfon Branch.
Dafydd Hardy

12 Y Maes Caernarfon
Gwynedd
LL55 2NF

01286 677 774
Jun 22,2017
Minithumbup
Sophie Williams
Ioan Evans
By:
Jun 22,2017
0 people found
this helpful
I found Sophie and Ioan very easy to work with. Both are very organised, approachable and hard working. I felt looked after and was happy in the knowledge that they were both very capable in finding me a tenant, which they did. Nothing was ever a problem and they did everything to a high standard. Diolch :)...
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Comment on agent fees
Ok.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Ioan Evans
By:
Jun 20,2017
0 people found
this helpful
Brilliant help during the letting process after my initial tenant pulled out. Really helpful in terms of knowing potential tenant and keeping me in the loop as to what was happening with finding a tenant....
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Comment on agent fees
Relisting fee is quite steep at £ 395, thankfully a tenant was found quickly,.
Was this helpful? Yes
Jun 14,2017
Minithumbup
By:
Jun 14,2017
0 people found
this helpful
Thank you for helping us purchase our lovely cottage, the staff are very helpful and cheerful, always friendly and willing to answer any questions we had. We're very grateful and delighted to have completed the process with Dafydd Hardy. Particular thanks to Sophie and Sue. Xx...
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Was this helpful? Yes
Jun 13,2017
Minithumbup
Susan Jones
By:
Jun 13,2017
0 people found
this helpful
I was the purchaser of a recent property and Susan was the agent selling this property . Susan went out of her way to ensure this sale went as smoothly as possible . Professional , helpful, cheerful and very personable . Would have no hesitation in recommending Susan and indeed Dafyyd Hardy to anyone who is looking to Sell / Buy a property ....
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Comment on agent fees
NA
Was this helpful? Yes
By: Susan
Jun 15, 2017
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Thank you for your feedback and it was a pleasure to work with you on this purchase. ...
Jun 10,2017
Minithumbup
Sue Morris
By:
Jun 10,2017
0 people found
this helpful
Brilliant and experienced sales team (Sue Morris) and others. Would highly recommend this company to anyone that's selling or buying a house. Thank you once again. Dafydd HardyΓ°ΕΈβ€˜ΒΓ°ΕΈβ€˜Β...
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Sophie Williams
Ioan Evans
By:
Jun 08,2017
0 people found
this helpful
Very polite and very helpful they went the extra mile Going down the line of the credit search company I think they need to review there field work When you have people that are self employed they should take into account there turn over and not just what's in there personal accounts They are in the dark ages if you want a mortgage they take this into account at all major banks also they need to take into account HMRC tax returns...
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Comment on agent fees
Think agents fees could be cheaper
Was this helpful? Yes
Jun 08,2017
Minithumbup
Ioan Evans
Sophie Williams
By:
Jun 08,2017
0 people found
this helpful
For my first time moving out and being clueless where to start I had great help from the letting team and I'm so happy with my first home...
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Was this helpful? Yes
Jun 05,2017
Minithumbup
Ioan Evans
Sophie Williams
By:
Jun 05,2017
0 people found
this helpful
We found both Ioan and Sophie to be extremely helpful and professional. Whenever we phoned for an update they were ready and willing to help. The both of them have saved us a great deal of stress and we want to thank them both as we are now in our new home and ready to start our new life with our baby on the way...
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Comment on agent fees
All agents have fees and we expected to pay more but were happily suprised to find it wasnt as expensive as we thought.
Was this helpful? Yes
Jun 03,2017
Minithumbup
Ioan Evans
Sophie Williams
By:
Jun 03,2017
0 people found
this helpful
Ioan and Sophie both very friendly and professional. Made the experience of renting for the first time a great one!...
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Was this helpful? Yes
Jun 03,2017
Minithumbup
Ioan Evans
Sophie Williams
By:
Jun 03,2017
0 people found
this helpful
As a first time landlord I could not wish for a more pleasant and professional company to deal with. Ioan and Sophie made the whole process very very straight forward. Great communication, very approachable, really friendly. I would have no hesitation in using them again and would highly recommend them to any other landlord requiring a fantastic service with great local knowledge....
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Comment on agent fees
Seem pretty reasonable to me for the work they have done.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Sophie Williams
By:
Jun 01,2017
0 people found
this helpful
I would like to thanks Sophie on the excellent service provided me in the renting my flat. I had a positive response within fifteen minutes, and from that time until completion, Sophie did everything to make things run as quickly and smoothly as possible. I would recommend them wholeheartedly....
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Was this helpful? Yes
May 29,2017
Minithumbup
Sophie Williams
By:
May 29,2017
0 people found
this helpful
Sophie has been very professional in her dealings with us and has managed the rental of our property very efficiently, and always with a friendly and approachable manner. She very quickly resolved a slight error with the contract (property name slightly misspelt) so that everything is now correct....
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Was this helpful? Yes
May 26,2017
Minithumbup
Sophie Williams
Ioan Evans
By:
May 26,2017
0 people found
this helpful
We have previously been very pleased with the professional and friendly service provided by Dafydd hardy Lettings and therefore had no hesitation in using their expertise and services again for securing a suitable tenancy for another property. Sophie and Ioan have continued to meet our expectations with their diligence in providing viewings and in their selection of suitable prospective tenants. We will definitely have no problem in using tem again or recommending them to other landlords....
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Comment on agent fees
Reasonable. We have made no comparisons with other agents but suspect that other agencies with lesser fees would not provide the same bespoke service and hence may lead to potentially unsuitable tenants..
Was this helpful? Yes
May 19,2017
Minithumbup
Sophie Williams
By:
May 19,2017
0 people found
this helpful
We viewed a number of properties with Sophie. She was very professional with a personal touch. She kept us fully informed right through the process, and nothing was ever too much trouble for her. This wasn't the first time, and it won't be the last time we use Dafydd Hardy. Thanks for being so wonderful Sophie, Diolch yn fawr...
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Was this helpful? Yes
May 16,2017
Minithumbup
Bethan Rowlands
Sue Morris
By:
May 16,2017
0 people found
this helpful
As an out of area investment buyer I cannot fault the level of professionalism and service I received from the team at Dafydd Hardy. Bethan , Sue and Sophie constantly gave me good advice about the different areas I was looking at, potential incomes, the local rates for building work and anything else I asked. They were always well prepared and really knew the properties they were showing me. Questions were always answered promptly and any messages that I left always landed on the right desk. ...
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Was this helpful? Yes
Apr 25,2017
Minithumbup
Sophie Williams
Ioan Evans
By:
Apr 25,2017
0 people found
this helpful
Could not wish for a more professional service, with a personal touch; both Sophie and Ioan were communicative and supportive at all stages, from viewing, through to completion of paperwork. Thank you both, not forgetting all the staff at the Caernafon office, who were involved with my initial enquiries, through to completion....
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Was this helpful? Yes
Apr 13,2017
Minithumbup
Sue Morris
Carys Morris
By:
Apr 13,2017
0 people found
this helpful
A superb service from start to finish very professional nothing too much trouble Thank you for making our moving a memorable one for all the right reasons x Diolch yn fawr xxx...
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 03,2017
Minithumbup
Susan Jones
By:
Apr 03,2017
0 people found
this helpful
Susan is a bright cheerful intelligent lady very very skilful at property selling An engaging personality she posesses the natural attributes of a professional We have no hesitation in strongly recommending her for any potential sales of property...
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Comment on agent fees
Very fair No complaints
Was this helpful? Yes
By: Susan
Jun 15, 2017
View all comments (1)
Thank you for your feedback ...
Apr 01,2017
Minithumbup
Susan Jones
By:
Apr 01,2017
0 people found
this helpful
Our sale took a long time, over 15 months but Susan reamained positive and always found out what was going on from our buyers solicitor, even though he was reluctant to release any information at all. The sale involved changes using the planning system at the council which caused huge delays, but again Susan always kept us informed of the progress or more usually lack of progress. Susan will go the extra mile to ensure a sale goes through, if a sale collapses it will not be for the want of tryin...
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Comment on agent fees
Reasonable, and open to discussion.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Sue Morris
By:
Mar 29,2017
0 people found
this helpful
Professional, friendly, personal - excellent service : Sue Morris and the wider Dafydd Hardy team, thanks! I bought my house through Dafydd Hardy some years back and it was an easy decision to use them for its sale having seen the quality of the marketing firsthand. The decision to sell was made under difficult circumstances and it took me 6 months to list it for sale but Sue Morris kept in contact with me throughout, offering practical and emotional support at all times - and this was BEFOR...
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Comment on agent fees
The fees are at market rate for the area, I did compare! The quality of the marketing material, the prescence of the office on the Maes and the overall service justifies the fee at market rates.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Sophie Williams
Ioan Evans
By:
Mar 27,2017
0 people found
this helpful
Very helpfull and very efficent simple dafydd hardy a very luckey to had staff like this would use again well done...
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 23,2017
Minithumbup
Sophie Williams
Sue Morris
By:
Mar 23,2017
0 people found
this helpful
Dealt with most of the staff at this branch. They were all very helpful and pleasant even to make sure we got our key's after hours. They are still very helpful even after our purchase was completed. We would recommend this agent to anyone....
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Bethan Rowlands
By:
Mar 21,2017
0 people found
this helpful
I viewed a property with Beth Rowlands in Ceunant which I later purchased. Beth had full and rounded knowledge of the property and was more than happy to ask the vendor questions on my behalf. I visited the property many times and it was never an inconvenience. I can thoroughly recommend Beth as an estate agent who has both the purchaser and sellers best interest In mind. Nothing was too much trouble. She made me feel confident and at ease with my purchase. I am now in the process of renovating ...
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Sue Morris
By:
Mar 07,2017
0 people found
this helpful
Sue made the whole (stressful) process of selling our house much easier by always being contactable and/or returning our calls promptly. Her experience was invaluable in providing advice and realistic timescales when others were unable to. She also chased solicitors and kept us informed of developments which at times felt like she was going above and beyond the call of duty. Her commitment to the whole process was exemplary and we are most greatful to her for her assistance (and humour) along th...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Feb 13,2017
Minithumbup
Sue Morris
By:
Feb 13,2017
0 people found
this helpful
Gwasanaeth gwych a chyflym. Popeth yn drefnus iawn. Cysylltu yn rheolaidd gyda ni I ddweud am y datblygiadau diweddaraf gyda gwerthiant y ty. Gwerthwyd y ty yn gyflym ac yn ddi-ffwdan. Diolch yn fawr iawn Sue. Translation by Googletranslate: Great service and fast. Everything is well organised. Maintain contacts with us to say about the latest developments with the sale of the house. The house sold quickly and without fuss. Thank you very much Sue....
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Was this helpful? Yes
Feb 06,2017
Minithumbup
Bethan Rowlands
Carys Morris
By:
Feb 06,2017
0 people found
this helpful
All the staff have been brilliant cant thank them enough for all the updates and most importantly selling the cottage for us. A real team effort...
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Comment on agent fees
we always want the cheapest deal but worth paying a local agent for their expertise
Was this helpful? Yes
Feb 06,2017
Minithumbup
Sue Morris
By:
Feb 06,2017
0 people found
this helpful
I was very happy with the way Sue helped me with the perches of my house wold recommend here every time and hope to deal with here again...
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Comment on agent fees
GOOD
Was this helpful? Yes
Feb 02,2017
Minithumbup
Susan Jones
By:
Feb 02,2017
0 people found
this helpful
Susan Jones is an exemplary negotiator and was instrumental in the purchase of our dream property, her professionalism and commitment ensured the end result was achieved. So often employers are unaware of how instrumental an employee is in the success of their business, Dafydd Hardy are extremely fortunate to have Susan as a member of their team....
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Was this helpful? Yes
By: Susan A Jones
Feb 02, 2017
View all comments (1)
It was a pleasure doing business with you and your lovely wife, we wish you every happiness in your new home. ...
Feb 02,2017
Minithumbup
Sue Morris
By:
Feb 02,2017
0 people found
this helpful
Gwasanaeth ffantastig gan Sue a'r cwmni I gyd.Roedd hi wastad yn hawdd iawn cysylltu a chyfathrebu a Sue ac roedd pob amser yn barod iawn I ymateb i'n gofynion a'n cwestiynau. Hysbysebwyd y ty mewn modd deniadol gan y cwmni ac oherwydd hyn fe werthwyd y ty yn gyflym iawn.Diolch i Sue am yr holl dynnu coes ac am ddelio a ni (ar adeg mor drist I ni fel teulu) mewn modd mor groesawus a theimladwy.Diolch o galon Sue --fel dywed y Sais --very much appreciated!!! (generic translation to English so...
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Was this helpful? Yes
Jan 30,2017
Minithumbup
Sue Morris
By:
Jan 30,2017
0 people found
this helpful
Fedrwn ni ddim diolch digon i Sue am bopeth wnaeth in helpu trwy'r broses hirwyntog o werthu'r ty. Gwasanaeth Ardderchog. Translation: We can not thank enough for everything he did in helping Sue through the lengthy process of selling the house. Excellent service....
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Was this helpful? Yes
Areas covered
  • LL55
  • LL54
  • LL48
  • LL49
  • LL51
  • LL52
  • LL53
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£50,000
  • Max: Β£580,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 15 0 50 1 36 0 2 0
Carys Morris Carys Morris
Senior Branch Manager
24 reviews

About Carys Proud to be Manager of our fantastic Caernarfon Team with 25 years experience. View full profile
Penny Lofts Penny Lofts
Land & New Homes Manager
39 reviews

About Penny I have worked in Estate Agency for the past 21 years and previously ran my own business before joining Dafydd Hardy 3 years ago. I was appointed last year as the manager of the recently developed Land View full profile
Ioan Evans Ioan Evans
Senior Lettings Negotiator
23 reviews

About Ioan I have been working at Dafydd Hardy for over four years as a Letting Negotiator and I am really proud to be a part of a busy and well-oiled Caernarfon office. View full profile
Melanie Clowes Melanie Clowes
0 reviews

About Melanie Manager, Professional Services View full profile
Bethan Rowlands Bethan Rowlands
8 reviews

About Bethan I've worked at Dafydd Hardy for just over 3 years as a sales negotiator/ valuer, but it's more than just a job, we're one big happy family! Having worked in various roles within the customer service i View full profile
Aled Owen Aled Owen
0 reviews

About Aled Since I started working here, I've been lucky enough to have had a taste in every department (Residential Sales, Residential Lettings and Commercial). I have been working at the Commercial Department View full profile
Guy Thomas Guy Thomas
Chartered Surveyor MRICS
9 reviews

About Guy No description set View full profile
Ellen Rathbone Ellen Rathbone
Admin Dept. Team Leader
0 reviews

About Ellen I joined Dafydd Hardy Estate Agents in 2007 as an administrator for the Caernarfon office. As the company has grown I have progressed and become a Team Leader for the administration department. We a View full profile
Patrick Higgins Patrick Higgins
Photographer
0 reviews

About Patrick One of a team of three photographers and media producers working for the company, covering North Wales and the Isle of Anglesey. View full profile
Sarah Morton Sarah Morton
Commercial
4 reviews

About Sarah No description set View full profile
Richard Thomas Richard Thomas
0 reviews

About Richard No description set View full profile
Susan Jones Susan Jones
Property Expert
6 reviews

About Susan Experienced Property Expert with a demonstrated history of working in the property industry since 1993. Skilled in Negotiation, Business Planning, Coaching, Sales, Business Development and Marketing. View full profile
Rebecca Wynne Rebecca Wynne
Administrator
0 reviews

About Rebecca I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team, where we provide admin work for all of the five offices. View full profile
Hayley Williams Hayley Williams
0 reviews

About Hayley I joined Dafydd Hardy Estate Agents in 2013 as part of the administration team providing support to both the sales and letting departments. We are a team of 4 who work closely with all departments as View full profile
Sue Morris Sue Morris
Senior Sales Negotiator
48 reviews

About Sue I have over 18 years experience of Estate Agency in Caernarfon and have been with Dafydd Hardy for almost 4 years and part of a fantastic team. I enjoy working as an Estate Agent and meeting people i View full profile
Natasha Thomas Natasha Thomas
0 reviews

About Natasha No description set View full profile
Ffion Price-Jones Ffion Price-Jones
Administrator
0 reviews

About Ffion I work as one of the administrators in the Caernarfon office. We are responsible for the administration work for all 5 offices. I enjoy my position because it means I get to work closely with all depa View full profile
Lisa Sian Hughes Lisa Sian Hughes
Customer Service Advisor
0 reviews

About Lisa Sian Having graduated in Hospitality Management back in 2014 and worked in the industry for many years, I've always had a passion and drive for ensuring customers are the main focus of my job. In 2015, I View full profile
Veronica Jones Veronica Jones
Central Team Leader
0 reviews

About Veronica I started working for Dafydd Hardy in 2015, having previously worked in the Social Housing Sector and felt that this was a natural progression as it gave me the opportunity to combine my property know View full profile
Sophie Williams Sophie Williams
Sales Negotiator
16 reviews

About Sophie I have enjoyed 10 years with Dafydd Hardy, I started part time but am now a full time member of the team, work as a sales and lettings negotiator. Love every minute. View full profile
Sioned Jones Sioned Jones
0 reviews

About Sioned I joined the Dafydd Hardy central team last year and have enjoyed every minute. I have always worked in the customer service industry and being able to combine this with my love of properties makes t View full profile
Vanessa Lloyd Vanessa Lloyd
Lettings Negotiator - Anglesey
4 reviews

About Vanessa I have recently joined the Dafydd Hardy Team, prior to this I had 2 years’ experience specialising in Lettings on Anglesey. I love working with our landlords and fitting the right tenants in the rig View full profile

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Last updated at 3:06 PM 13/11/2015 by allAgents

Complaints Procedure

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Last updated at 3:06 PM 13/11/2015 by allAgents

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