Dacre Son & Hartley
Ripon, HG4
4.8/5, 41 reviews
95% recommended
95% sales valuation accuracy
95% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Ripon area including Sharow, Burton Leonard and North Stainley we consistently ... show more Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Ripon area including Sharow, Burton Leonard and North Stainley we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and wide, whether it's for sale or to let.

As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive lists of potential tenants means we can help to quickly find the right tenant for you.

Opening Hours
Address

Dacre Son & Hartley
10 Queen Street
Ripon
North Yorkshire
HG4 1ED
01765 605151

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 95% £40,000 £1,295,000
Lettings 50% 99% £525 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 11 0 17 1 8 1 1 0
Areas covered
  • HG4
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Sold my house with dacres. My solicitor paid ......”

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Nov 24,2020
Minithumbdown
By: 'Mr Mark Lord'
Nov 24,2020
2 people found
this helpful
Sold my house with dacres. My solicitor paid their bill the day it was received yet three weeks later I was to receive numerous intimidating emails threatening legal action because THEY had fraudulently not included VAT. I have lost money taking funds from long term ...
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“Great support...”

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Dec 20,2018
Minithumbup
By: 'Clare'
Dec 20,2018
0 people found
this helpful
They say moving house is one of the top 3 stressful times in your life. Coupled with separation I knew it was going to be difficult. Joanne has been efficient with her support enabling us to move within 11 days of viewing the property. She has been ...
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Comment on agent fees
Standard
Was this helpful? Yes

““Patience and Understanding”...”

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Nov 04,2018
Minithumbup
By: 'Sunnyday'
Nov 04,2018
1 people found
this helpful
I was moving from down South to Yorkshire in the process of selling my house and renting a bungalow in North Yorkshire which was a mammoth task to say the least but Joanna realised this and helped me every step of the way especially when ...
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Was this helpful? Yes
By: Joanne Halford
Nov 05, 2018
View all comments (1)
Thank you very much for your lovely review. I am glad we managed to make your move less stressful and I hope you love your new home. ...

“Professional, friendly, a great person....”

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Nov 01,2018
Minithumbup
By: 'Sue and Rich'
Nov 01,2018
0 people found
this helpful
We are recently returned from many years abroad and were more than a little stressed at the prospect of resettling in the UK. Joanne put us at our ease. She worked with us and constantly kept us updated. She was professional, friendly and today we ...
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Comment on agent fees
Because of Joanne's approach the agent fees became unimportant.
Was this helpful? Yes
By: Joanne Halford
Nov 01, 2018
View all comments (1)
Thank you very much for your kind words. I wish you all the best in your new home. ...

“Highly Reccommend...”

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Oct 12,2018
Minithumbup
Ben
By: 'Linzi'
Oct 12,2018
1 people found
this helpful
I was a 1st time buyer so didn't really know how much was involved in the whole process from start to completion. It was at times pretty stressful, however Dacre Son & Hartley, especially Ben were always on hand to help whenever it was needed. Very ...
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Comment on agent fees
Reasonable, with this being my 1st purchase i dont have anything to compare with.
Was this helpful? Yes
By: Ben
Oct 12, 2018
View all comments (1)
Our pleasure Linzi, I hope you will be very happy in your new home. ...

“Amazing service...”

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Oct 12,2018
Minithumbup
Christopher
Ben
By: 'Clare'
Oct 12,2018
2 people found
this helpful
I have just sold my property through Dacre, Son & Hartley in Ripon. From the start Ben & Chris were so helpful. It hasn't been the easiest sale but Ben & Chris supported me through the whole situation. My father in law told me to use Dacre's, I'm ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ben
Oct 12, 2018
View all comments (1)
Thank you very much for the kind words Clare, I am glad you found our service good and wish you the best of luck in your new home. ...

“Hell Wath Grove...”

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Aug 24,2018
Minithumbup
Christopher
Ben
By: 'Iain Race'
Aug 24,2018
3 people found
this helpful
Dacre and sons have been very helpful and professional throughout the transaction and would use them again, very quick to get the property sold...
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Comment on agent fees
good
Was this helpful? Yes
By: Chris O'Mahony
Aug 25, 2018
View all comments (1)
Thank you Iain for your kind comments, it was a pleasure to act for you in the sale. Wishing you all the best for the future, kind regards Chris & Ben ...

“highly recommend...”

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May 30,2018
Minithumbup
Christopher
Ben
By: 'A&A A'
May 30,2018
1 people found
this helpful
We would like to highly commend Dacre Son & Hartley, Ripon for their outstanding professionalism shown to us during the purchase of our property. Chris O'Mahony and Ben Buckley (our allocated adviser) were extremely committed, diplomatic and when at times progress appeared un achievable, their tenacity ...
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Was this helpful? Yes

“Purchase of property...”

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May 30,2018
Minithumbup
Ben
By: 'Anne & Tony Ambler'
May 30,2018
0 people found
this helpful
We would like to highly commend Chris O'Mahony and Ben Buckley ( our allocated adviser) of Dacre Son & Hartley,Ripon Branch for their outstanding professionalism during the purchase of our property. They were excellent , extremely committed and diplomatic when at times progress seemed unachievable, their diligence ...
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Was this helpful? Yes

“Effortless sale...”

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Apr 11,2018
Minithumbup
By: 'Pete B'
Apr 11,2018
1 people found
this helpful
DSH handled the entire sale from start to finish in an efficient, professional manner. When the first buyer pulled out at the eleventh hour, the property was immediately put back on the market and the process resumed without hitch....
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Comment on agent fees
Competitively priced
Was this helpful? Yes

“River View Cottage...”

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Apr 10,2018
Minithumbup
By: 'Paul M'
Apr 10,2018
1 people found
this helpful
Nadia took the time to come and show me around River View Cottage in Topcliffe. She was punctual, polite and well informed and really made the decision easy for me. Subsequently, she made the whole transaction seamless and painless. Having rented in the South East ...
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Comment on agent fees
Average!
Was this helpful? Yes

“Gemma Savidge...”

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Apr 03,2018
Minithumbup
Christopher
Ben
By: 'Elliot I think?'
Apr 03,2018
0 people found
this helpful
Chris, Ben and Elliot were all extremely helpful along the whole process, always available when I called to chat through things....
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Comment on agent fees
They negotiated to meet another, cheaper quote which was good.
Was this helpful? Yes

“Sale of 26 Redbank Road, Ripon...”

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Apr 02,2018
Minithumbup
Ben
By: 'John Anderson'
Apr 02,2018
3 people found
this helpful
Smooth & straightforward sale of the property for us, so it must have been a positive experience. Ben was our lead contact, Elliot stepped in as necessary, & both did a great job. We had very little hassle & competent advice. Would (& indeed have) recommended Dacres based on ...
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Comment on agent fees
As expected.
Was this helpful? Yes

“very helpful and swift with every aspect of the application. ......”

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Feb 27,2018
Minithumbup
Kate
By: 'Dan Tennant'
Feb 27,2018
1 people found
this helpful
very helpful and swift with every aspect of the application. Thanks again Kate if all estate agents were this easy....
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Comment on agent fees
Fee’s are the fee’s I’m afraid but worth it for the ease.
Was this helpful? Yes

“We used Dacre, Son & Hartley as we had previously used ......”

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Feb 01,2018
Minithumbup
By: 'Wath Hall sale'
Feb 01,2018
3 people found
this helpful
We used Dacre, Son & Hartley as we had previously used this agency when we moved to Wath near Ripon in July 2014. They were very helpful and always professional at that time so it was an easy decision to use them again. We initially decided to ...
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Comment on agent fees
Good.
Was this helpful? Yes

“Andrew and Chris both handled the recent sale of my ......”

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Jan 03,2018
Minithumbup
By: 'Mrs S.'
Jan 03,2018
6 people found
this helpful
Andrew and Chris both handled the recent sale of my property. They and the whole team in the Ripon office were totally professional. In particular Andrew and Chris were available out of office hours when needed their dedication to provide an exceptional service makes them ...
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Comment on agent fees
Good
Was this helpful? Yes

“Nadia is a professional, friendly and helpful agent. She provided ......”

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Jan 02,2018
Minithumbup
By: 'Ms G'
Jan 02,2018
5 people found
this helpful
Nadia is a professional, friendly and helpful agent. She provided an excellent service and quickly found a tenant for my property. Any queeries were dealt with and resolved to my satisfaction. Thank you!...
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Was this helpful? Yes

“Kate has made the move for us smooth and a ......”

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Dec 27,2017
Minithumbup
Kate
By: 'Duane Gardner'
Dec 27,2017
4 people found
this helpful
Kate has made the move for us smooth and a pleasure. We where kept informed at every stage of the process. A confident person that when problems did occur Kate took control and was able to sort, Thanks for all you have done for us...
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Comment on agent fees
All fees in an affordable bracket
Was this helpful? Yes

“Elliot was great when we were purchasing a home through ......”

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Dec 09,2017
Minithumbup
By: 'Robin B'
Dec 09,2017
3 people found
this helpful
Elliot was great when we were purchasing a home through Dacres. Thorough and professional, and always quickly communicated any important information....
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Comment on agent fees
N/A - buyer
Was this helpful? Yes

“Elliot is a very professional ,friendly young man .We are ......”

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Dec 08,2017
Minithumbup
By: 'John'
Dec 08,2017
3 people found
this helpful
Elliot is a very professional ,friendly young man . We are delighted with the service that we received from Dacre,Son and Hartley and and we would not hesitate to recommend them to any prospective sellers or buyers !!...
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Was this helpful? Yes

“Chris was excellent, professional from the outset and always answered ......”

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Dec 02,2017
Minithumbup
Christopher
By: 'Debbie'
Dec 02,2017
3 people found
this helpful
Chris was excellent, professional from the outset and always answered calls and extra queries when required. Elliot was as professional and answered all my queries and managed my case. A dedicated and professional team who all talk to each other - so even when someone ...
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Was this helpful? Yes

“I dealt with Elliot through the whole process of buying ......”

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Nov 22,2017
Minithumbdown
By: 'Suzanne Barker'
Nov 22,2017
2 people found
this helpful
I dealt with Elliot through the whole process of buying my house, from first viewing to completion. He was incredibly helpful and realistic from start to finish. The sale was not easy due to my buyers dragging their feet, while my seller was keen to ...
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Comment on agent fees
bad as above
Was this helpful? Yes
By: Elliot Readman
Nov 22, 2017
View all comments (1)
Dear Suzanne, thank you for your kind review. It has been a pleasure to work with you and I hope you are now settled in at your new home. With Kind Regards, Dacres - Ripon. ...

“Elliot was professional and approachable from beginning to end, very ......”

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Nov 17,2017
Minithumbup
By: 'Jen Peacock'
Nov 17,2017
4 people found
this helpful
Elliot was professional and approachable from beginning to end, very impressed with his client relationship skills Class A! It ended up being a challenging sale and he coped admirably!...
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Was this helpful? Yes

“Elliot's service has been exceptional from the day we had ......”

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Oct 31,2017
Minithumbup
By: 'Amelia W'
Oct 31,2017
4 people found
this helpful
Elliot's service has been exceptional from the day we had our offer accepted to completion. He went above and beyond what we imagine is expected of him and ensured we were always kept up to date. We really are grateful for the support and advice. ...
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Was this helpful? Yes

“We used Dacre's to sell two properties in the last 12 ......”

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Oct 28,2017
Minithumbup
By: 'J E Reynolds'
Oct 28,2017
8 people found
this helpful
We used Dacre's to sell two properties in the last 12 months and dealt with Andrew and the team at the Ripon office. From guidance on achieving a realistic price, marketing strategy and handling viewings Andrew kept us fully informed. By personally handing viewings we received ...
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Comment on agent fees
Very competitive and an excellent service, quality of marketing materials, photos and the website included in the fee
Was this helpful? Yes

“I am very pleased with the service I received from ......”

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Oct 24,2017
Minithumbup
By: 'Malcolm'
Oct 24,2017
5 people found
this helpful
I am very pleased with the service I received from the staff at the Ripon office regarding the sale of my mother's property. They made every effort to keep me informed of progress and arranged the sale of furniture in the property (a great relief ...
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Comment on agent fees
The 1% commission sole agent fee I was charged was certainly acceptable.
Was this helpful? Yes

“I found Elliott to be extremely helpful in every aspect ......”

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Oct 24,2017
Minithumbup
By: 'D Berry'
Oct 24,2017
5 people found
this helpful
I found Elliott to be extremely helpful in every aspect of my move. If I move again I would be happy to use Dacre Son and Hartley....
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Comment on agent fees
Good
Was this helpful? Yes

“Efficient service, feedback on a regular basis. Excellent marketing of ......”

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Oct 20,2017
Minithumbup
By: 'AA'
Oct 20,2017
12 people found
this helpful
Efficient service, feedback on a regular basis. Excellent marketing of property, found a buyer quickly. Thank you to everyone involved....
read full review
Comment on agent fees
Reasonable, happy to negotiate.
Was this helpful? Yes

“We found Elliot most helpful and professional in our dealings ......”

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Oct 18,2017
Minithumbup
By: 'Kathryn'
Oct 18,2017
10 people found
this helpful
We found Elliot most helpful and professional in our dealings with Dacres. He was able to offer support and resolve issues on our behalf at a sometimes frustrating and fraught time....
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Was this helpful? Yes

“All the staff at Dacres are professional and friendly. Elliott ......”

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Oct 17,2017
Minithumbup
By: 'Rachel R'
Oct 17,2017
11 people found
this helpful
All the staff at Dacres are professional and friendly. Elliott was our main contact and we found him excellent. We got plenty of viewings from day one and always received feedback afterwards. Once we had agreed a sale, Elliott keep track of progress and followed ...
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Was this helpful? Yes
Staff picture Christopher
(10)
Staff picture Ben
(7)
Staff picture Kate
(2)
Staff picture Graham
(1)
Staff picture Daniel
(4)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 9:17 AM 03/11/2017 by allAgents

Awards won by Dacre Son & Hartley, Ripon HG4 1ED


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