Dacre Son & Hartley
Pateley Bridge, HG3
5/5, 41 reviews
100% recommended
95% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Nidd Valley area including Pateley Bridge, Summerbridge and Bewerley, we consistently ... show more Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Nidd Valley area including Pateley Bridge, Summerbridge and Bewerley, we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and wide, whether it's for sale or to let.

As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive lists of potential tenants means we can help to quickly find the right tenant for you.

Opening Hours
Address

Dacre Son & Hartley
13 High Street
Pateley Bridge
North Yorkshire
HG3 5AP
01423 711 010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £65,000 £540,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 20 0 20 0 1 0
Areas covered
  • HG3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Flat 6, The Clock Tower - Weatherhead...”

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Jan 17,2019
Minithumbup
Alison
By: 'Weatherhead'
Jan 17,2019
0 people found
this helpful
We have just completed on a flat sale that has taken much longer then we thought. Throughout this process Alison has been invaluable in her offering of help and going over and above to ensure that this sale was near completion. Without Alison I dont ...
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Comment on agent fees
The fees have been earned ten times over during this sale!
Was this helpful? Yes

“Great Team - nothing was too much trouble...”

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Jan 16,2019
Minithumbup
Jane
Alison
By: 'Paul'
Jan 16,2019
0 people found
this helpful
Alison and Jane were superb. Their customer service is outstanding - not only with our house purchase but helping us to find architects, builders etc. We would have no hesitation in strongly recommending Dacres in Pateley to buy or sell a property....
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Comment on agent fees
N/A
Was this helpful? Yes

“Thanks...”

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Nov 20,2018
Minithumbup
Alison
By: 'Christine'
Nov 20,2018
0 people found
this helpful
Thanks to Alison for completing our sale, we had a lot of highs and lows but we got there in the end - mainly due to Alison keeping in touch with everyone in the chain and chasing up completion....
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Was this helpful? Yes
By: Alison Reilly
Nov 21, 2018
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Thank you Christine for your kind words. I am glad we got there in the end especially with having such a lengthy chain involved! ...

“The extra mile...”

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Nov 08,2018
Minithumbup
Alison
Jane
By: 'Susan'
Nov 08,2018
0 people found
this helpful
Both Alison & Jane were exceptional in helping me find my new home. With the property I eventually bought Alison kept in touch, communicated well and was patient and helpful during the difficult waiting periods. She provided names of surveyors and tradespeople and went the extra ...
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“Outstanding service...”

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Oct 18,2018
Minithumbup
Alison
By: 'Sandra'
Oct 18,2018
0 people found
this helpful
We have nothing but praise for Alison. From start to finish she has done her utmost to move the process along, often going the extra mile and showing boundless enthusiasm and initiative. Hopefully we won't be selling in a long while but if we do ...
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Comment on agent fees
N/A only buying
Was this helpful? Yes
By: Alison
Oct 18, 2018
View all comments (1)
It has been my pleasure Sandra assisting you along the way. I look forward to seeing you again when you collect your keys! ...

“Brilliant!...”

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Oct 02,2018
Minithumbup
Alison
By: 'E'
Oct 02,2018
0 people found
this helpful
Through a long, drawn out purchase and sale (via Skipton Office) Alison was unfailingly cheerful and encouraging. She chased everyone involved, kept up appropriate pressure and celebrated with me when we finally completed....
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Comment on agent fees
As expected.
Was this helpful? Yes
By: Alison Reilly
Oct 02, 2018
View all comments (1)
Thank you for your kind comments Elizabeth. I was glad to be able to help, I hope your settling in well. Best Wishes Alison ...

“Brilliant!...”

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Oct 02,2018
Minithumbup
Alison
By: 'E'
Oct 02,2018
0 people found
this helpful
Through a long, drawn out purchase and sale (via Skipton Office) Alison was unfailingly cheerful and encouraging. She chased everyone involved, kept up appropriate pressure and celebrated with me when we finally completed....
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Comment on agent fees
As expected.
Was this helpful? Yes

“No Fuss Sale...”

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Sep 17,2018
Minithumbup
Alison
Jane
By: 'Andy'
Sep 17,2018
1 people found
this helpful
Selling my late parents' property and living 75 miles away was made easy by the helpfulness and professionalism of both Alison and Jane. They did everything on my behalf regarding the sale to the point I did not have to travel to the house, even taking ...
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Comment on agent fees
I think 1% is reasonable although the VAT does bump up the final cost!
Was this helpful? Yes

“Great Customer Service...”

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Jun 17,2018
Minithumbup
Alison
Christopher
By: 'Sue'
Jun 17,2018
1 people found
this helpful
Thank you to everyone at Pateley Bridge for helping with our sale. We were updated at every stage during the process and feel the customer service given was excellent, especially from Alison who worked hard with all parties to ensure the process ran smoothly....
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Comment on agent fees
A great price for a great service.
Was this helpful? Yes

“Good Service...”

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Jun 07,2018
Minithumbup
Alison
By: 'Jeremy'
Jun 07,2018
0 people found
this helpful
Alison earned her keep throughout the process. She communicated well with us and was particularly helpful once we were moving to completion, chasing solicitors on our behalf. I do think the initial valuation was inaccurate (too high) and this hindered the sale initially but this ...
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Comment on agent fees
The fees were reasonable, particularly as it took a while to sell the house.
Was this helpful? Yes

“Tiplady Barn...”

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May 08,2018
Minithumbup
Alison
By: 'Angela'
May 08,2018
1 people found
this helpful
Alison is professional,responsive and extremely helpful and provided an excellent link between us and the vendors. Alison is clearly an excellent asset to Dacre Son and Hartley....
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“Great Team...”

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May 01,2018
Minithumbup
Alison
By: 'Steven'
May 01,2018
0 people found
this helpful
Alison and her team were first class on my property purchase in North Yorkshire. They know the market well and take good care of their customers. If you are looking to buy a property in North Yorkshire, I highly recommend Alison and her team....
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Was this helpful? Yes

“Thank you...”

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Apr 23,2018
Minithumbup
Alison
By: 'Tom'
Apr 23,2018
0 people found
this helpful
Alison worked tirelessly to ensure a smooth and successful completion. When the going got tough Alison kept a cool head, worked tenaciously and kept everything on course.........
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“Exceptional service couldnt get better...”

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Apr 12,2018
Minithumbup
Alison
By: 'Pam'
Apr 12,2018
0 people found
this helpful
I have dealt with both Hayley and Alison in the purchase of a cottage in Glasshouses. In my experience both ladies have displayed not only professionalism but a very friendly and extrememly helpful attitiude, for which I am grateful for....
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“Friendly professionalism...”

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Mar 27,2018
Minithumbup
Alison
By: 'Greenhow'
Mar 27,2018
0 people found
this helpful
Alison and her team have been truly excellent in handling the sale our property. We could not have asked for better communication with an eye for detail and would recommend them to anyone wanting to sell a property in Nidderdale...
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Comment on agent fees
Acceptable for the effort expended on our behalf by Alison and the team
Was this helpful? Yes

“Purchase from U.S.A....”

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Mar 20,2018
Minithumbup
Alison
By: 'PK'
Mar 20,2018
0 people found
this helpful
Alison and her team were friendly, professional and very helpful. Since the purchase of the property was mostly carried out from the United States, I greatly appreciated Alison's helpful guidance through the process....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes

“Professional service...”

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Mar 19,2018
Minithumbup
Alison
By: 'Julie'
Mar 19,2018
0 people found
this helpful
Professional, excellent local knowledge, would only use this office if we were to move agaim. Very happy with the service from beginning to end. Many thanks...
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“We have been delighted with the service we have received ......”

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Mar 14,2018
Minithumbup
Alison
By: 'SJ'
Mar 14,2018
0 people found
this helpful
We have been delighted with the service we have received from Alison and the team - professional, friendly, helpful, communicative. We brought a property in Pateley whilst living out of the area. Alison kept us informed, gave us advice and drove the purchase through. A ...
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“Alison Reilly has worked her socks off to make the ......”

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Feb 28,2018
Minithumbup
Alison
By: 'VJHG'
Feb 28,2018
0 people found
this helpful
Alison Reilly has worked her socks off to make the sale of my property go smoothly. She has done an excellent job and I would certainly recommend the Pateley office to anybody wishing to buy or sell in this area....
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Comment on agent fees
The fees are well in line with other Agents
Was this helpful? Yes

“I would like to say a big thank you to ......”

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Feb 05,2018
Minithumbup
By: 'Annie'
Feb 05,2018
0 people found
this helpful
I would like to say a big thank you to all the staff especially Alison for all there help during my recent house sale and purchase,they were all extremely helpful and understanding....
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Comment on agent fees
Good
Was this helpful? Yes

“We bought our house with DS&H six years ago ......”

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Dec 05,2017
Minithumbup
Alison
By: 'Helen'
Dec 05,2017
0 people found
this helpful
We bought our house with DS&H six years ago as a first time buyer and Alison was brilliant throughout the whole process so there was no question as to which agent to use when we decided to move. We really can't speak highly enough ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Sarah smith
Feb 05, 2018
View all comments (1)
I was 100% satisfied with the service I received from dacre son and Hartley, Alison did such an efficient job with the sale of my house in pateley bridge, Making the whole process run as smoothly as possible. Would definitely recommend them again and will use them again in the future. ...

“Alison is a credit to her team and to the ......”

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Nov 24,2017
Minithumbup
Alison
By: 'S'
Nov 24,2017
0 people found
this helpful
Alison is a credit to her team and to the whole company. Without her I genuinely feel I may have lost my mind throughout this process. She was on hand all the time, helpful and knowledgeable. There are things she told us that our solicitor ...
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Was this helpful? Yes

“Having bought my house from Alison originally I was in ......”

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Nov 24,2017
Minithumbup
Alison
By: 'Lisa'
Nov 24,2017
0 people found
this helpful
Having bought my house from Alison originally I was in no doubt that Dacres would be my estate agent of choice for my sale. Alison is an absolute credit to the company and to say she is tenacious is an understatement. Every step of the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Having recently just bought a property through Dacres in Pateley ......”

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Oct 31,2017
Minithumbup
Alison
By: 'Jill'
Oct 31,2017
1 people found
this helpful
Having recently just bought a property through Dacres in Pateley Bridge, I can highly recommend this office and Alison in particular... I can truly say that I don't think my purchase would have actually gone through had Alison not being constantly on the case and ...
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Was this helpful? Yes

“We were very pleased with the efficient service provided by ......”

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Oct 25,2017
Minithumbup
By: 'Dacres'
Oct 25,2017
1 people found
this helpful
We were very pleased with the efficient service provided by the team based in Pateley Bridge. Alison Reilly especially was friendly, very pro-active and always did what she said she would do, driving through the process to a successful Exchange of Contracts. In fact she ...
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Was this helpful? Yes

“Great job by Alison and the team. I felt they ......”

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Oct 19,2017
Minithumbup
Alison
By: 'Martin'
Oct 19,2017
1 people found
this helpful
Great job by Alison and the team. I felt they really pushed on and got the sale we needed. Fantastic communication throughout .Many thanks....
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“I can't recommend Alison highly enough. Her help has been ......”

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Oct 15,2017
Minithumbup
Alison
By: 'Neal'
Oct 15,2017
0 people found
this helpful
I can't recommend Alison highly enough. Her help has been invaluable during our purchase and her pragmatic approach meant that delays were kept to a minimum....
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“Alison has proved a great asset to Dacres, throughout our ......”

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Oct 10,2017
Minithumbup
Alison
By: 'Ian'
Oct 10,2017
1 people found
this helpful
Alison has proved a great asset to Dacres, throughout our rather "difficult" sale she has liaised professionally with solicitors for both sides and ensured we have been keep up to date as soon as information has been received. We have both bought and sold through ...
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Comment on agent fees
Good
Was this helpful? Yes

“We were very impressed with the level of service given ......”

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Aug 23,2017
Minithumbup
Alison
By: 'Ruth'
Aug 23,2017
0 people found
this helpful
We were very impressed with the level of service given by Alison. Rarely do you find someone so enthusiastic and who goes out of their way to be incredibly helpful....
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Comment on agent fees
Fees are as expected.
Was this helpful? Yes

“Alison is a credit to Dacre son and Hartley.... she ......”

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Jul 05,2017
Minithumbup
Alison
By: 'Bronwen'
Jul 05,2017
0 people found
this helpful
Alison is a credit to Dacre son and Hartley.... she is professional friendly and most importantly reliable. If a request is made she gets the job done and communication is excellent. My thanks...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Staff picture Alison
(38)
Staff picture Christopher
(10)
Staff picture Kate
(2)
Staff picture Jane
(3)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:13 PM 18/09/2017 by allAgents

Awards won by Dacre Son & Hartley, Pateley Bridge HG3 5AP


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