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    David Phillip FRICS
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    Jane Milner MNAEA
  • Georgina Allan
    Georgina Allan
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    Sam Ashton
Dacres estate agents in Otley is the most established estate agency in the town having operated in Otley for almost 200 years! Dacres Otley moved to its current location on Bondgate in February 2014 and now boasts a brighter and more pedestrian friendly premises with state of the art illuminated window displays. Dacres Otley specialises in all aspects of residential property including sales, lettings and surveys. David Phillip who is the Otley based Director has himself been with the firm for al Read full description...most 40 years with farmhouses and large family houses in its surrounding villages. Supported by a highly motivated team including Georgina & Jane. The team at Dacres Otley will always go and beyond to help you find your perfect property!
Dacre Son & Hartley

2-4 Bondgate Otley
West Yorkshire
LS21 3AB

01943 463321
Apr 27,2017
Minithumbup
Georgina Allan
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Apr 27,2017
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Georgina was extremely helpful throughout the process of selling our house. Nothing was too much trouble and she always returned calls and obtained information requested as quickly as possible....
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Comment on agent fees
In line with other agents.
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Apr 19,2017
Minithumbup
Jane Milner MNAEA
David Phillip FRICS
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Apr 19,2017
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Everyone in the office has been most helpful. They have kept us informed of progress and when one sale unfortunately fell through, through no fault of theirs, they very quickly found a new buyer. Jane has been particularly helpful. Our buyers had many queries and worries, which Jane and I were able to work through together, to ensure that the sale went through smoothly. I live abroad and Jane kept in touch by email. Very satisfied with the service....
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Apr 04,2017
Minithumbup
Jane Milner MNAEA
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Apr 04,2017
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Jane was really helpful during our recent house purchase. Always friendly and approachable and was an excellent go between when we had issues that needed sorting. Thank you for all your help....
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N/a
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Mar 23,2017
Minithumbup
Jane Milner MNAEA
David Phillip FRICS
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Mar 23,2017
0 people found
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I had regular contact with both David and Jane. David was very friendly, professional, diplomatic and knowledgeable. He inspired confidence for my elderly Mum as he did all the viewings which was so important to us. Jane is superb, a friendly face whenever you went in the office and every time she contacted me to arrange a viewer was very enthusiastic. Thank you...
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Feb 25,2017
Minithumbup
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Feb 25,2017
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I really appreciate the effort that David,Georgina and Jane in your Otley offices put in to sell my property. Being away much of the time, I was not always available to show potential buyers around but this was never a problem for Dacres. During the time my property was on the market I was verbally kept informed but frequently got updates on the Dacres Seller's website portal which is an excellent facility - gives a real picture of the effectiveness of website marketing, advertising and response...
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Comment on agent fees
They certainly earned their commision. I'm happy.
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Sep 26,2016
Minithumbup
Jane Milner MNAEA
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Sep 26,2016
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When we bought a property through Dacres, we found the staff extremely helpful even when things became a little complex. Jane merits a special mention, she did very well in keeping us informed throughout the process and was very helpful with sound, practical advice. The whole team at Dacres helped to make things go smoothly....
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Sep 07,2016
Minithumbup
David Phillip FRICS
Jane Milner MNAEA
By:
Sep 07,2016
1 people found
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David went above and beyond his duties and provided continued assistance throughout. Ultimately the perseverance by all, definitely paid off....
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Aug 02,2012
Minithumbup
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Aug 02,2012
3 people found
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Basically if you want to view a property then try hard to avoid dacres and view either through vendor or if advertised by another estate agent. Myself and my partner asked a lady at dacres via phone to book a viewing half an hour out of office hours and were told no only 9 to 5 when we explained we do not have jobs which do not accommodate for "office hours" and we would be grateful if we could view we were once again told no speak to David I do not do out of office hours. Firstly Davi...
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Aug 28,2011
Minithumbdown
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Aug 28,2011
6 people found
this helpful
We rented a 4 bedroom detached house via Dacres as we were between' houses. Once subjected to having to take a day off work in order to accomodate their tour of the property several weeks after having moved in, we heard nothing from them for the 18 months in which we stayed there. They were slow to respond to any problems we had and their customer service was less than impressive. The real problems started when we moved out: They employed a 3rd party inventory checker (in effect, commissioned...
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Areas covered
  • LS21
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £440,000
  • Max: £440,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 4 0 2 0 2 0
David Phillip FRICS David Phillip FRICS
Director
3 reviews

About David David Phillip is an Otley based Director who joined Dacres after leaving school in 1977. He qualified as a Chartered Surveyor as an Associate in 1989 and progressed to become a Fellow in 1995. David, View full profile
Jane Milner MNAEA Jane Milner MNAEA
Sales Negotiator
5 reviews

About Jane Jane Milner has worked for Dacre, Son & Hartley for many years originally as PA to a past Company Chairman. In 2005 Jane started a new career path carrying out the admin for the Sales Department View full profile
Georgina Allan Georgina Allan
Sales Negotiator
1 reviews

About Georgina No description set View full profile
Sam Ashton - upload your photo Sam Ashton
0 reviews

About Sam No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

We offer a competitive fee structure which is agreed at the outset and which is tailored to reflect the diverse range of price sectors that we cover as well as the most appropriate recommended marketing tools for any particular sale and / or customer's needs.
Last updated at 11:39 AM 14/03/2017 by Georgina Allan

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 11:39 AM 14/03/2017 by Georgina Allan

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