Dacre Son & Hartley
Otley, LS21
4.3/5, 17 reviews
94% recommended
75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Otley area including Pool in Wharfedale, Weeton, Huby and Leathley, we ... show more Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Otley area including Pool in Wharfedale, Weeton, Huby and Leathley, we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and wide, whether it's for sale or to let.

As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive lists of potential tenants means we can help to quickly find the right tenant for you.

Opening Hours
Address

Dacre Son & Hartley
2-4 Bondgate
Otley
West Yorkshire
LS21 3AB
01943 463321

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 100% £177,000 £440,000
Lettings 0% 0% £825 £825
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 8 0 6 0 2 0
Areas covered
  • LS21
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS Move With Us
Latest Properties

No Properties

“Personable and supportive...”

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Jan 07,2019
Minithumbup
Tim
By: 'M'
Jan 07,2019
0 people found
this helpful
Tim dealt with our recent purchase of a property neat Otley. From our first viewing, through the negotiation process and up until completion he was engaging, helpful and really easy to deal with. He gave us good advice on how to present our offer and ...
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Comment on agent fees
N/A
Was this helpful? Yes

“very helpfull...”

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Nov 29,2018
Minithumbup
Jane
By: 'pauline'
Nov 29,2018
0 people found
this helpful
I bought a house through Dacre son and Hartley earlier this year. It had been a rental house. Jane went out of her way to get me information for me and my solicitor from the vendor....
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Comment on agent fees
As this was the vendors agent. I don't know what the fees were.
Was this helpful? Yes
By: Jane Milner
Nov 29, 2018
View all comments (1)
Many thanks for your kind comments, we strive to do our best. ...

“House buying...”

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Jul 30,2018
Minithumbup
Jane
James
By: 'Jan'
Jul 30,2018
0 people found
this helpful
All the agents at this branch of Dacres have acted in a most professional, friendly and helpful way. Buying a house can be stressful but their help, advice and prompt action have eased the strain and made the whole process a positive experience....
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Comment on agent fees
Reasonable.
Was this helpful? Yes

“Excellent service...”

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Jun 26,2018
Minithumbup
Jane
By: 'Laura'
Jun 26,2018
0 people found
this helpful
Jane was fantastic during a tricky move, ensuring she kept all parties in the loop at all times and helping to keep the process moving along....
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“We have been very impressed with the service that we ......”

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Feb 11,2018
Minithumbup
Jane
By: 'Jonathan'
Feb 11,2018
0 people found
this helpful
We have been very impressed with the service that we have received from all the staff in the Otley office of Dacre Son & Hartley, but especially from Jane Milner. This was my late mother-in-law's house that was being sold and as we live over 300 miles ...
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Comment on agent fees
The fees were very reasonable and in our view represented good value for money
Was this helpful? Yes

“Jane has been extremely patient and helpful. There were a ......”

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Dec 01,2017
Minithumbup
Jane
By: 'The'
Dec 01,2017
0 people found
this helpful
Jane has been extremely patient and helpful. There were a few minor problems, as there always are, when trying to buy a house and Jane always proved sympathetic and did her best to sort everything out satisfactorily. Thank you Jane. Bob and Rowena Macdonald...
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“We are very grateful to the branch in helping us ......”

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Oct 12,2017
Minithumbup
Jane
By: 'Thompsons'
Oct 12,2017
0 people found
this helpful
We are very grateful to the branch in helping us have a smooth sale. Jane was consistent in responding to our enquiries and always in a professional and straight forward manner. Thank you...
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“Excellent service and really easy to get along with. Jane ......”

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Oct 11,2017
Minithumbup
Jane
By: 'Lee'
Oct 11,2017
0 people found
this helpful
Excellent service and really easy to get along with. Jane and David are superb at her job and helps every aspect of the procedure. If we ever need to move again, we hope Jane & David can help us. Thank you Jane & David, you are amazing!...
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Comment on agent fees
Just right, every penny was earned by them!
Was this helpful? Yes

“Georgina was extremely helpful throughout the process of selling our ......”

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Apr 27,2017
Minithumbup
By: 'Kerrie'
Apr 27,2017
0 people found
this helpful
Georgina was extremely helpful throughout the process of selling our house. Nothing was too much trouble and she always returned calls and obtained information requested as quickly as possible....
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Comment on agent fees
In line with other agents.
Was this helpful? Yes

“Everyone in the office has been most helpful. They have ......”

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Apr 19,2017
Minithumbup
Jane
By: 'Janet'
Apr 19,2017
0 people found
this helpful
Everyone in the office has been most helpful. They have kept us informed of progress and when one sale unfortunately fell through, through no fault of theirs, they very quickly found a new buyer. Jane has been particularly helpful. Our buyers had many queries and ...
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“Jane was really helpful during our recent house purchase. Always ......”

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Apr 04,2017
Minithumbup
Jane
By: 'Hluppy'
Apr 04,2017
0 people found
this helpful
Jane was really helpful during our recent house purchase. Always friendly and approachable and was an excellent go between when we had issues that needed sorting. Thank you for all your help....
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Comment on agent fees
N/a
Was this helpful? Yes

“I had regular contact with both David and Jane. David ......”

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Mar 23,2017
Minithumbup
Jane
By: 'Caroline'
Mar 23,2017
0 people found
this helpful
I had regular contact with both David and Jane. David was very friendly, professional, diplomatic and knowledgeable. He inspired confidence for my elderly Mum as he did all the viewings which was so important to us. Jane is superb, a friendly face whenever you went ...
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Was this helpful? Yes

“I really appreciate the effort that David,Georgina and Jane ......”

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Feb 25,2017
Minithumbup
By: 'Chris'
Feb 25,2017
0 people found
this helpful
I really appreciate the effort that David,Georgina and Jane in your Otley offices put in to sell my property. Being away much of the time, I was not always available to show potential buyers around but this was never a problem for Dacres. During ...
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Comment on agent fees
They certainly earned their commision. I'm happy.
Was this helpful? Yes

“When we bought a property through Dacres, we found the ......”

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Sep 26,2016
Minithumbup
Jane
By: 'Mike'
Sep 26,2016
0 people found
this helpful
When we bought a property through Dacres, we found the staff extremely helpful even when things became a little complex. Jane merits a special mention, she did very well in keeping us informed throughout the process and was very helpful with sound, practical advice. The ...
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“David went above and beyond his duties and provided continued ......”

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Sep 07,2016
Minithumbup
Jane
By: 'Louise'
Sep 07,2016
1 people found
this helpful
David went above and beyond his duties and provided continued assistance throughout. Ultimately the perseverance by all, definitely paid off....
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“Basically if you want to view a property then try ......”

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Aug 02,2012
Minithumbup
By: 'D'
Aug 02,2012
3 people found
this helpful
Basically if you want to view a property then try hard to avoid dacres and view either through vendor or if advertised by another estate agent. Myself and my partner asked a lady at dacres via phone to book a viewing half an hour out ...
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“We rented a 4 bedroom detached house via Dacres as we ......”

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Aug 28,2011
Minithumbdown
By: 'unhappytennant'
Aug 28,2011
7 people found
this helpful
We rented a 4 bedroom detached house via Dacres as we were between' houses. Once subjected to having to take a day off work in order to accomodate their tour of the property several weeks after having moved in, we heard nothing from them for the 18 ...
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Staff picture Tim
(4)
Staff picture James
(2)
Staff picture Jane
(12)
Staff picture Paul Wilson
(9)
Staff picture Leah
(5)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:13 PM 18/09/2017 by allAgents

Awards won by Dacre Son & Hartley, Otley LS21 3AB


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