Dacres is a leading North Leeds estate agent, open seven days a week and have provided estate agency services for over 20 years across areas such as Headingley, Far Headingley, Horsforth, through Cookridge and Adel and into Alwoodly, Moortown and Shadwell in the north. Emma Winterhalder heads up the team at North Leeds and joined in May 2015. She has over 15 years’ experience working for both local estate agents and property developers in and around Leeds. Managing the lettings side of the b Read full description...usiness at North Leeds is Tami Taylor. Supporting Emma and Tami at North Leeds are negotiators Alex Ryan, Allyson Hardisty and James Gifford. Office support is provided by Jayne Teal. We would love to talk with you further, please visit the branch Monday- Sunday as we are open 7 days a week in West Park.
Dacre Son & Hartley

273 Otley Road West Park, Leeds
West Yorkshire
LS16 5LN

0113 2304330
www.dacres.co.uk

Properties for Sale
Properties to Rent

“ Sold!... ”

May 28,2018
Minithumbup
By: 'Relieved :)'
May 28,2018
0 people found
this helpful
We felt that the valuation was slightly optimistic but we were prepared to drop the price. Alex was great keeping us informed at all times....
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Comment on agent fees
About average for a 'proper' estate agent but a great deal more than you know who...
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“ Brilliant across the board!... ”

May 28,2018
Minithumbup
By: 'Rich'
May 28,2018
0 people found
this helpful
I changed over to this estate agent (from another who I was having a poor experience with) under advice from my sister who they'd also done a terrific job for. I was not disappointed. Emma dealt with getting the property on the market in ...
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Comment on agent fees
Fees are fair - especially considering their terrific service!
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“ Alex is great... ”

May 10,2018
Minithumbup
By: 'Thijs'
May 10,2018
0 people found
this helpful
Alex has helped us throughout the process. It wasn't all plain sailing, but it never really is when buying a house in my experience. But with Alex, he made our purchase that little bit easier. He is a very patient man, always a smile ...
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“ Fantastic assistance throughout... ”

Apr 16,2018
Minithumbup
By: 'Ashley'
Apr 16,2018
0 people found
this helpful
Alex helped greatly to pull the sale together and communicated effectively between all parties to overcome any obstacles. A pleasure to deal with....
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Comment on agent fees
N/A
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“ Leah was exceptionally helpful and went over and beyond to help us, even arranging a FaceTime call viewing as we live overseas. Amazing service .... ”

Mar 29,2018
Minithumbup
By: 'Icelandic settlers'
Mar 29,2018
0 people found
this helpful
Leah was amazing throughout the process, always available. Professional and courteous. An asset to her company. I would highly recommend this company based on her service,...
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Comment on agent fees
Ok
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“ We found the staff to be extremely knowledgeable and friendly... ”

Mar 24,2018
Minithumbup
By: 'Peter Macdonald'
Mar 24,2018
0 people found
this helpful
The team were really friendly and helpful and nothing was too much for them. We're delighted to be in our new home - thank you team!...
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“ Fantastic service! Totally trusted them to sell while we were overseas... ”

Mar 23,2018
Minithumbup
By: 'Mr and Mrs W'
Mar 23,2018
0 people found
this helpful
Emma and her team recently sold our family house while we were living overseas. They ensured that this went smoothly and was completed as quickly as possible. One team member stayed late on a Friday evening to ensure the advert was online on the agreed ...
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Comment on agent fees
We felt the fees were fair
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By: Alex Ryan
Mar 23, 2018
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We are so pleased to hear such a kind and thoughtful review. It was a pleasure to have a helping hand in selling your home and we all wish you the very best in the future. ...

“ Lovely team at Dacres!... ”

Mar 22,2018
Minithumbup
By: 'S'
Mar 22,2018
0 people found
this helpful
A big thank you to Alex, Emma, James and Allyson for always being on hand to help my partner and I through every stage of our sale and for remaining professional when dealing with the inevitable issues along the way! The personal approach is definitely ...
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Mar 05,2018
Minithumbup
By: 'Big ric'
Mar 05,2018
0 people found
this helpful
Awesome job guys awesome service house sold and chain complete in 9 weeks would defo use again staff are so helpfull...
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Comment on agent fees
Agents fees slightly higher than the other quotes but the service was 2nd to none the web app for keeping me up to date was the game changer
Was this helpful? Yes
Jan 29,2018
Minithumbup
By: 'Mr. Shepherd'
Jan 29,2018
0 people found
this helpful
Well done Team on Selling our House for a decent Selling Price. I always knew I had chosen the right Estate Agents for the Sale....
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Comment on agent fees
Good.
Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Mr. Shepherd'
Jan 26,2018
0 people found
this helpful
Well done team on the Sale of our property for decent Sale price. I always knew I had picked the right Estate Agents for the job....
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Comment on agent fees
Good
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Jan 11,2018
Minithumbup
By: 'Wendy Darbyshire'
Jan 11,2018
0 people found
this helpful
Right from day one when we had the valuation done by Emma I knew that Dacres would guide us through the house sale efficiently and professionally whilst having our own interests at heart . Our particular sale was lengthy as our original purchaser pulled out after ...
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Comment on agent fees
Fair price for the work involved . Pictures advertising was first class
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Ellen'
Jan 11,2018
0 people found
this helpful
As a first time vendor I was helped along the way. Alex kept me well informed and helped to advise me at key decision making points....
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'S Lamb'
Jan 11,2018
0 people found
this helpful
Excellent, very knowledgeable about the industry, but most importantly very friendly, approachable and helpful. Would definitely use again. Thank you....
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Comment on agent fees
Good, competitive
Was this helpful? Yes
Dec 21,2017
Minithumbup
By: 'Jignesh Shah'
Dec 21,2017
0 people found
this helpful
The team was very professional, friendly and helpful. We would definetly recommend them to our friends! Alex was very helpful, professional and honest !!!!...
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Dec 09,2017
Minithumbup
By: 'Manchester'
Dec 09,2017
0 people found
this helpful
An excellent service for both buying and selling Responsive and agile with good communications Very experienced and provided sound advice we could trust and rely on...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'RC'
Dec 06,2017
0 people found
this helpful
Excellent team who sold the house within 4 days. There were two potential buyers, both from Dacres existing contact lists. Of real surprise was the after sales service in guiding all parties to exchange and completion. This was very impressive, especially with challenging lawyers. Great work, ...
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Comment on agent fees
Fees reasonable for the all round service
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Lorna Hebden'
Dec 06,2017
0 people found
this helpful
Alex has been amazing. We've had slight delays and problems (nothing to do with the agents) but Alex made his side of things the easiest and least stressful part of everything. I knew he had it all in control. He was always polite and ...
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Was this helpful? Yes
Nov 18,2017
Minithumbup
By: 'SB'
Nov 18,2017
0 people found
this helpful
Very accommodating from start to finish. Made the experience exciting and were always happy to help. I would definitely recommend Dacre Son & Hartley. Thank you for all your support. X...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Ryan
Nov 21, 2017
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Thank you for your kind review. We're all delighted that you have now completed on the purchase of your new home and wish you the very best in your time there. Please don't hesitate to contact us should you need anything in the future. Kindest Regards, Dacres - North Leeds ...
Oct 30,2017
Minithumbup
By: 'James M'
Oct 30,2017
0 people found
this helpful
Emma dealt with the sale of our family home, which as a family we have owned for 30 years and so was a very difficult and emotional process. I cannot portray in words how happy we were with the service provided by Dacre, Son & Hartley, ...
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By: Emma
Nov 15, 2017
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Thank you for finding the time to leave such a kind review. It was a delight to work with you on the sale of your family home. We all wish you the very best. Many Thanks, Emma North Leeds ... ...
Oct 26,2017
Minithumbup
By: 'Debbie'
Oct 26,2017
0 people found
this helpful
I really must add 1 more to the list and that is Alex. Alex originally showed us around the property and is always a delight to deal with, whether in person or by phone. Allyson and Emma kept us frequently updated (which unfortunately was sadly lacking ...
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Comment on agent fees
N/A as purchasers
Was this helpful? Yes
By: Emma
Oct 27, 2017
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Thank you for the very kind review, myself and team have enjoyed dealing with and we wish you all the best in your new home. ...
Oct 21,2017
Minithumbup
By: 'DF'
Oct 21,2017
0 people found
this helpful
We were very impressed with Alex and Emma, they make a really strong team. They couldn't have been easier to deal with and we always felt they had our best interests at heart, which is a marked difference from previous house sales we had ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Emma
Oct 24, 2017
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It is great to know that personal touch is still appreciated, which is something that we really work hard on at Dacres, while still giving the 'best' professional service. Many Thanks ...
Sep 27,2017
Minithumbup
By: 'Helen LS16'
Sep 27,2017
0 people found
this helpful
Great friendly service. I was proactively kept up to date at all stages of my sale which really helped. I would definitely recommend this branch if someone was thinking of selling....
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Comment on agent fees
Good
Was this helpful? Yes
By: Emma
Sep 28, 2017
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Hi Helen, Thank you once again for using our services, we have all enjoyed helping you to achieve a sale to help you move forward. All the best in your new home and thank you again for the kind review. Many Thanks Emma & Alex ...
Sep 06,2017
Minithumbup
By: 'GeorgeSan'
Sep 06,2017
0 people found
this helpful
Excellent service all round - the team were reliable, diligent and on the ball right the way to completion. They got us a good price which meant managing a number of negotiations - would recommend!...
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Comment on agent fees
Fees resonable and lower than some of their competitors
Was this helpful? Yes
By: Alex Ryan
Sep 06, 2017
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Thank you for finding the time to leave such a kind review. It was a delight to work with you on the sale of your home. We all wish you the very best! Many Thanks, Dacres - North Leeds ...
Sep 04,2017
Minithumbup
By: 'abdullah'
Sep 04,2017
0 people found
this helpful
Just completed the purchase of my new home. Can not overstate enough Alex's professionalism, commitment and support to getting this sale completed. Even when last minute difficult requests were made on my part he managed to always come back with a positive result....
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Comment on agent fees
Buyer
Was this helpful? Yes
By: Alex Ryan
Sep 04, 2017
View all comments (1)
Thank you so much for your kind words, It was our pleasure. We all wish you the very best in your new home! - The West Park Team ...
Aug 16,2017
Minithumbup
By: 'S Bellamy'
Aug 16,2017
0 people found
this helpful
Very impressed with the speed and professionalism of Dacres. One highlight was the detailed letter and valuation we received after their initial visit, even before we chose to use them as our agents. Alex is one of the happiest voices to hear on the phone- ...
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Comment on agent fees
fees were cheaper than comparative agents, despite Dacres being more proactive than others. Feel we got good value for money.
Was this helpful? Yes
By: Alex Ryan
Sep 06, 2017
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We're all very happy to hear such a lovely review. Thank you. Everyone worked so hard to achieve such a quick turnaround, yourselves and your purchasers included. Fantastic result all round and we wish you well moving forwards. Many Thanks, Dacres - North Leeds. ...
Apr 11,2017
Minithumbup
By: 'Carl Thomas'
Apr 11,2017
0 people found
this helpful
Great service from valuation through to completion. Kept informed along the journey, very professional approach and service.Responded promptly to queries and not being local assisted greatly with 'additional' requests over and above their responsibilities to achieve a successful sale....
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Comment on agent fees
Competitive compared to other agents.
Was this helpful? Yes
Apr 07,2017
Minithumbup
By: 'Cliff'
Apr 07,2017
0 people found
this helpful
This was a difficult sale made more complex by a previous owner disputing rights of way and demanding payment to allow them. We also had a particularly anxious buyer who required a lot of support and reassurance through the process. Emma was very helpful in ...
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Comment on agent fees
Fees competitive with other agents
Was this helpful? Yes
Mar 08,2017
Minithumbup
By: 'KC'
Mar 08,2017
0 people found
this helpful
I would definitely recommend Dacre Son Hartley if you are looking for rental property, especially Sam Ashton He was very professional in is approach to everything that was asked from him and nothing too much for him Thanks KC...
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Comment on agent fees
What I expected
Was this helpful? Yes
Mar 07,2017
Minithumbup
By: 'Karen'
Mar 07,2017
0 people found
this helpful
Sam secured an ideal rental property for myself and my family....this meant a lot to me to feel settled for six months whilst we continued to find a house to buy. He was very professional and extremely efficient at putting things in motion....a ...
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Comment on agent fees
Fees were very appropriate for the age and size of property and the area
Was this helpful? Yes
Areas covered
  • LS16
  • LS28
  • LS17
  • LS8
  • LS6
  • LS7
  • L525
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£34,950
  • Max: Β£656,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 3 0 32 0 9 0 1 0

Fees

We offer a competitive fee structure which is agreed at the outset and which is tailored to reflect the diverse range of price sectors that we cover as well as the most appropriate recommended marketing tools for any particular sale and / or customer's needs.
Last updated at 12:03 PM 16/11/2017 by allAgents

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 12:03 PM 16/11/2017 by allAgents

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Branch - North Leeds, Leeds, LS16