Dacre Son & Hartley
Knaresborough, HG5
5/5, 31 reviews
100% recommended
92% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Knaresborough area including Scotton, Flaxby, Staveley, and Goldsborough, we consistently deliver ... show more Selecting the best estate agent is a critical decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Knaresborough area including Scotton, Flaxby, Staveley, and Goldsborough, we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and wide, whether it's for sale or to let.

As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive lists of potential tenants means we can help to quickly find the right tenant for you.

Opening Hours
Address

Dacre Son & Hartley
35 High Street
Knaresborough
North Yorkshire
HG5 0ET
01423 864 126

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 100% £162,500 £530,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 24 0 6 0 1 0
Areas covered
  • HG5
  • YO26
  • YO51
  • HG3 3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Great service...”

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Dec 12,2018
Minithumbup
Joe
By: 'Mark'
Dec 12,2018
0 people found
this helpful
Joe has provided a great service, helping us to navigate the market really efficiently, we're really grateful. In particular with a strong focus on brining all parties together....
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent Service...”

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Nov 30,2018
Minithumbup
Nick
Joe
By: 'Colin'
Nov 30,2018
0 people found
this helpful
Dacres in Knaresborough sold our house in the summer/autumn of 2018. They came round first to value the house in the previous summer. They were happy to prepare a brochure at no cost to us and keep it on hold until we had found a ...
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Comment on agent fees
They were reasonable.
Was this helpful? Yes

“First Time Buyers...”

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Oct 18,2018
Minithumbup
Gail
By: 'Laura'
Oct 18,2018
0 people found
this helpful
Gail was extremely helpful from the initial viewing to purchasing the property. There was great communication throughout the sale, we would highly recommend Gail & the team at the Knaresborough branch...
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Was this helpful? Yes

“Purchase of flat...”

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Oct 04,2018
Minithumbup
Gail
By: 'Happy'
Oct 04,2018
0 people found
this helpful
I found Gail very helpful in the purchase of the flat , with a good choice of Solicitor and good communication between them and me , also very helpful with communication between myself and the seller , everything you need an estate agent to be 🌟🌟🌟🌟🌟...
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Was this helpful? Yes

“Excellent Estate Agents...”

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Aug 07,2018
Minithumbup
Joe
Nick
By: 'Luisa'
Aug 07,2018
0 people found
this helpful
We have been delighted with level of service provided by Joe, Nick and Gail. They were all extremely professional, efficient and very competent. Nick's level of knowledge and expertise in advertising our house was fantastic and we were delighted with the quality of the house ...
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Comment on agent fees
Good
Was this helpful? Yes

“Sale of property...”

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Jul 23,2018
Minithumbup
Nick
By: 'M'
Jul 23,2018
0 people found
this helpful
Overall very satisfied with Nick's service, communication and support. We feel that more could have been done to encourage solicitors to communicate effectively and speedily with each other....
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Comment on agent fees
Favourable compared to other local agents. Stated and explained very clearly.
Was this helpful? Yes

“Very professional with excellent communication...”

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Jul 18,2018
Minithumbup
Nick
Joe
By: 'Adrian'
Jul 18,2018
0 people found
this helpful
I have used Dacres on a number of occasions and have always found them very professional and easy to deal with. All members of the team in Knaresborough are efficient and prompt to deal with any issues. I wouldn't hesitate to recommend Nick and his ...
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Comment on agent fees
Fees were perfectly reasonable for the level of service received.
Was this helpful? Yes

“So helpful and accommodating...”

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Jul 17,2018
Minithumbup
Gail
Joe
By: 'Linda'
Jul 17,2018
0 people found
this helpful
Gail and Joe could not have been more helpful during the purchase of our property. Nothing was too much trouble and it was a pleasure being in contact with them throughout. Although there was no chain, the purchase was a little protracted (no fault of ...
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Was this helpful? Yes

“Reliable and Efficient...”

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Jun 06,2018
Minithumbup
Nick
By: 'Pat'
Jun 06,2018
0 people found
this helpful
My sale went through speedily thanks to the thoroughly reliable advice from Nick Alcock as I was calmy steered through the process. I was treated with courtesy by all the staff and I would certainly recommend this firm....
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Comment on agent fees
Satisfactory.
Was this helpful? Yes

“10 Guinea Croft...”

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Apr 23,2018
Minithumbup
Gail
By: 'Gary'
Apr 23,2018
0 people found
this helpful
We relocated from Hampshire to North Yorkshire, and Gail was the agent for our purchase. Gail's professionalism, efficiency and general helpfulness was excellent in every way. Gail's experience was just what was needed to manage the move from a distance. Thank you Gail!...
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Comment on agent fees
Not applicable
Was this helpful? Yes

“From start to finish our experience with Gail and Joe ......”

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Mar 13,2018
Minithumbup
Gail
Joe
By: 'JENNIFER'
Mar 13,2018
0 people found
this helpful
From start to finish our experience with Gail and Joe has been nothing but professional. They kept us informed every step of the way and checked in with us regularly. They made the whole experience easy and reassuring. Thank you so much!...
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Was this helpful? Yes

“The entire Dacres team have been excellent throughout the house ......”

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Feb 07,2018
Minithumbup
By: 'Phil'
Feb 07,2018
0 people found
this helpful
The entire Dacres team have been excellent throughout the house sale process and I was particularly impressed with their pro-active approach and communication. I would certainly use them again....
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Was this helpful? Yes

“Gail and the team were ever the professionals. They went ......”

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Feb 05,2018
Minithumbup
Gail
By: 'Jordan'
Feb 05,2018
0 people found
this helpful
Gail and the team were ever the professionals. They went above and beyond from start to finish. Gail was so very helpful and couldn't do enough to aid the sale of the property. I simply wouldn't use anyone else and can't recommend the team enough!...
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Was this helpful? Yes

“We were delighted with Joe which was a very difficult ......”

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Jan 26,2018
Minithumbup
Joe
By: 'Fleming'
Jan 26,2018
0 people found
this helpful
We were delighted with Joe which was a very difficult sale.We thought he was patient and nothing was too much trouble for him.We would highly recommend him....
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Was this helpful? Yes

“The team in Knaresborough have been superb from start to ......”

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Dec 16,2017
Minithumbup
Gail
Nick
By: 'Gill'
Dec 16,2017
0 people found
this helpful
The team in Knaresborough have been superb from start to finish .They conducted all the viewings for us kept us informed of everything that was going on, went out of their way to contact other agents and solicitors down the chain to find out how ...
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Comment on agent fees
very good
Was this helpful? Yes

“The team in Knaresborough have been extremely good to work ......”

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Nov 29,2017
Minithumbup
Joe
Nick
By: 'julianc'
Nov 29,2017
0 people found
this helpful
The team in Knaresborough have been extremely good to work with. We had a complex sale situation that had faltered at a previous attempt. This was now combined with poorly family members and long chain that became quite complex to resolve. The Knaresborough office were ...
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Comment on agent fees
Fine
Was this helpful? Yes

“Our previouse experience with estate agents has not been good, ......”

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Nov 22,2017
Minithumbup
Gail
Nick
By: 'Pat'
Nov 22,2017
0 people found
this helpful
Our previouse experience with estate agents has not been good, Gail and nick turned this around. They communicated regularily and took positive action to ensure that our sale took place in the tight timescale we had for completion...
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Comment on agent fees
They were reasonable given they used their expertise to get us a good price from a buyer that suited our time scale
Was this helpful? Yes

“We were extremely satisfied with the stress free way in ......”

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Nov 21,2017
Minithumbup
Nick
Joe
By: 'Mike'
Nov 21,2017
0 people found
this helpful
We were extremely satisfied with the stress free way in which our house was marketed, the professional photography and brochure were excellent. All the staff were very professional....
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Comment on agent fees
The fees were reasonable
Was this helpful? Yes

“Very happy with the service provided. I dealt mainly with ......”

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Nov 09,2017
Minithumbup
By: 'DDavitt'
Nov 09,2017
0 people found
this helpful
Very happy with the service provided. I dealt mainly with Nick, Gail and Joe and found all of them to be professional, helpful, well informed and friendly at all times. I felt Nick knew the local market exceptionally well and his experience was very helpful ...
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Comment on agent fees
I thought the fees were fair, especially as the office did all the viewings on our behalf.
Was this helpful? Yes

“Thanks to you All for your professional and effecient service. ......”

Share on :
Nov 08,2017
Minithumbup
Gail
Joe
By: 'Julie'
Nov 08,2017
0 people found
this helpful
Thanks to you All for your professional and effecient service. Also on a personal level kind and patient with me as I sold my childhood home....
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Comment on agent fees
Fees are fair and well earned.
Was this helpful? Yes

“Thank you to the Team for a splendid job. I ......”

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Oct 03,2017
Minithumbup
Nick
Gail
By: 'Charles'
Oct 03,2017
0 people found
this helpful
Thank you to the Team for a splendid job. I have mentioned Nick and Gail specially but to be fair to Joe on the few occasions I saw him he was courteous and effecient and I never met Sophy! I found their interest and involvement ...
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Comment on agent fees
Dacres are well worth the money. I have used a no commission agent on another second property - it was a big mistake. Pay peanuts you get monkeys.
Was this helpful? Yes

“An excellent service from the all of the Dacre's team ......”

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Oct 01,2017
Minithumbup
Gail
Joe
By: 'John'
Oct 01,2017
0 people found
this helpful
An excellent service from the all of the Dacre's team in Knaresborough. They know the local market very well and were proactive in giving sound advice. I was selling my property in Knaresborough and got stuck in 'chain' issues but this was deftly handled by ...
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Comment on agent fees
Fees were fair and given the excellent service received - very good value.
Was this helpful? Yes

“we have bought and sold and all three staff members ......”

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Sep 29,2017
Minithumbup
Gail
Joe
By: 'julie'
Sep 29,2017
0 people found
this helpful
we have bought and sold and all three staff members of staff Nick Gail and Joe have provided a first class service far and beyond any other estate agents I have used in the past. I would highly recommend them every aspect of my sale ...
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Comment on agent fees
good
Was this helpful? Yes

“Both Gail and Nick were exceptionally helpful in all aspects ......”

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Sep 26,2017
Minithumbup
Gail
Nick
By: 'Mr'
Sep 26,2017
0 people found
this helpful
Both Gail and Nick were exceptionally helpful in all aspects connected with the sale of my Mother's home. Both members of staff were willing to 'go the extra mile' in sorting out many of he queries that we encountered. This was a difficult sale due ...
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Comment on agent fees
The Agents fees reflected the hard work provided by the team.
Was this helpful? Yes

“Thank you to the two staff members at Knaresborough branch ......”

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Jul 25,2017
Minithumbup
Nick
Joe
By: 'john'
Jul 25,2017
0 people found
this helpful
Thank you to the two staff members at Knaresborough branch for all the help and assistance given in selling our property. The service could not be faulted and the patience shown with all our questions was great....
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Comment on agent fees
As expected and agree in the first place
Was this helpful? Yes

“What could have been a difficult sale was handled very ......”

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Jul 22,2017
Minithumbup
Nick
By: 'Karolyn'
Jul 22,2017
0 people found
this helpful
What could have been a difficult sale was handled very professionally and with expert advice throughout. Nick and the team kept me fully informed at all times....
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Comment on agent fees
Very fair
Was this helpful? Yes

“Thanks To Joe for his professionalism and support throughout. All ......”

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Jun 16,2017
Minithumbup
Joe
By: 'Steve'
Jun 16,2017
0 people found
this helpful
Thanks To Joe for his professionalism and support throughout. All went very smoothly. Lots of viewings lined up and a quick acceptable offer. Lots of good communication + updating....
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Comment on agent fees
Fee was fair/good value
Was this helpful? Yes

“A huge thanks to Gale and Joe at the knaresborough ......”

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Mar 02,2017
Minithumbup
Gail
Joe
By: 'Jonny'
Mar 02,2017
0 people found
this helpful
A huge thanks to Gale and Joe at the knaresborough branch for their continued support and professionalism throughout our sale and purchase. Due to the age of the properties concerned, our move took a long time to finally come, and we couldn't have held it ...
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Comment on agent fees
Good
Was this helpful? Yes

“We have sold two properties within the past 12-15 months ......”

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Feb 23,2017
Minithumbup
By: 'John'
Feb 23,2017
0 people found
this helpful
We have sold two properties within the past 12-15 months and the staff - Nick, Joe and Gail have done a first class job in marketing, promoting and selling the properties. Many thanks...
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Comment on agent fees
Very fair
Was this helpful? Yes

“Great all round service from start to finish. Everything we ......”

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Jan 19,2017
Minithumbup
By: 'Nick'
Jan 19,2017
0 people found
this helpful
Great all round service from start to finish. Everything we asked for was done promptly. Staff were very friendly and professional keeping us informed throughout the process of selling our house. We sold the house for less than the original valuation but felt in the ...
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Comment on agent fees
We were happy with the quoted fee which at the time was a promotional offer.
Was this helpful? Yes
Staff picture Paul
(23)
Staff picture Nick
(13)
Staff picture Joe
(15)
Staff picture Gail
(14)
Staff picture Sophie
(8)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 2:10 PM 09/05/2018 by Joe Blakey

Awards won by Dacre Son & Hartley, Knaresborough HG5 0ET


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