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    Michael Leighton
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Dacre Son & Hartley

75 North Street Keighley
West Yorkshire
BD21 3RZ

01535 611511

Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Overall experience of dealing with Dacre Son's & Hartley was good. But I think more needs to be done in the in house office in relation to having the correct information to supply to the clients and try being more honest and straightforward so you can provide a good customer journey....
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By: Michael Leighton
Nov 04, 2016
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Hello Abby. Thank you for taking the time to provide your review. We always endeavour to offer the best possible service and I would really like to discuss any shortcomings you faced. If you would like to contact me please feel free to call the office. Thanks. Michael.....
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Exceptional service from both staff mentioned.We were kept informed of how our purchase was going. If we asked for information we got a answer quickly. All staff were pleasant and helpful....
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Mar 22,2014
Minithumbdown
By:
Mar 22,2014
0 people found
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It would be difficult to become a customer of Dacre\'s. I have enquired about viewing two properties in the last couple of weeks and staff aren\'t available for viewings. Perhaps this is because although I\'m a cash buyer the houses I am looking at are at the lower end of the market. Be wary about placing your home on the market with any company that hasn\'t the staff to allow viewings to take place - bet they don\'t tell you that in the sales pitch! Very dissatisfied and will now attempt to c...
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What agent could do to change your mind?
Had staff available for viewings!
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By: Dacres Marketing
Mar 24, 2014
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Hello, Thank you for bringing this to our attention. Could you please email us @ marketing@dacres.co.uk so we can gather more detail from you? Kind regards....
Apr 09,2013
Minithumbdown
By:
Apr 09,2013
4 people found
this helpful
Really terrible service, they never rang me to tell me what was happening I always had to chase them. We got conflicting information and advice from different members of staff. Spoke to me on the phone like I was a five year old and a nuisance. Have since advertised our property on Rightmove etc with an online estate agent and had an overwhelming response. It\'s is excellent value for money, has been easy to set up and they give you brilliant advice. And there are loads of other online estate ag...
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What agent could do to change your mind?
Offer a more decent and professional service and GIVE INFORMATION i.e. if someone has lied about their wage on the referencing then tell the landlord so that they know all the information before going ahead, especially when the landlord hasn\'t met them. And give a copy of the reference form BEFORE the tenancy is agreed. Ring landlords to tell them what is happening or send an email or text - your communication is inadequate. Please treat landlords with some respect. Stop giving inconsistent advice and information. We have since used an online estate agency and the contrast with your service is stark. They advertise on all the major websites, their service and advice is excellent, it costs just ‚£49 and the response has been overwhelming and so positive. We have had 20+ emails from them in 4 days. All the prospective tenants that have come round have enquired about how we advertised the property and why, and NO ONE has had a good word to say about Dacres in Keighley. We won\'t use a local estate agency again and when we come to sell we will be doing it with an online estate agents - it\'s much less hassle.
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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  • Min: £165,500
  • Max: £165,500

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