Dacre Son & Hartley
Baildon, BD17
4.7/5, 30 reviews
93% recommended
100% sales valuation accuracy
95% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Selecting the best estate agent is an important decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Baildon area including Baildon Moor and Charlestown, we consistently deliver the ... show more Selecting the best estate agent is an important decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Baildon area including Baildon Moor and Charlestown, we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and wide, whether it's for sale or to let.

As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive list of potential tenants means we can help to quickly find the right tenant for you.

Opening Hours
Address

Dacre Son & Hartley
8 Westgate
Baildon
West Yorkshire
BD17 5EJ
01274 532323

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 95% £90,000 £575,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 17 1 10 1 1 0
Areas covered
  • BD17
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Professional and friendly team...”

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Jan 03,2019
Minithumbup
Mark
Helen
By: 'Tracey'
Jan 03,2019
0 people found
this helpful
All staff at Baildon branch were amazing during the sale of our house. This was a very stressful time for us and we felt that they held our hands beautifully throughout the whole process....
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Comment on agent fees
Whilst they were competitive against other agents, I feel the charge was very high .
Was this helpful? Yes

“Extremely positive...”

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Nov 21,2018
Minithumbup
Helen
Mark
By: 'Elizabeth'
Nov 21,2018
1 people found
this helpful
Mark and the lovely ladies who work in the Baildon office, were extremely helpful and understanding. It was a pleasure to deal with Frances, Helen and Claire....and Mark! I cannot fault the way I was treated, or the way the sale was handled. I ...
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Comment on agent fees
The fees were very fair. I knew what I was paying upfront.
Was this helpful? Yes

“Simply Wonderful...”

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Aug 21,2018
Minithumbup
By: 'Ian'
Aug 21,2018
0 people found
this helpful
In a world of online sales and estate agents all I can say is that you pay for what you get, and this estate agent branch is no exception. Superb personal customer service, frequent liaison regarding the process of sale and a helpful team of ...
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Comment on agent fees
Sensible fees and they worked hard for their money.
Was this helpful? Yes

“Excellent service...”

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Aug 16,2018
Minithumbup
By: 'Tracey'
Aug 16,2018
0 people found
this helpful
Excellent service very friendly staff would definitely recommend. We had our ups and downs but all staff remained positive for us at all times and we got there in the end. Thank you to you all...
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Comment on agent fees
Average fees
Was this helpful? Yes

“Property Sale...”

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Jul 17,2018
Minithumbup
Helen
Claire
By: 'Rob'
Jul 17,2018
0 people found
this helpful
I felt that the team at Dacres were able to secure regular viewings, which lead to the sale of our leasehold flat. They were helpful throughout the process and made sure the transaction moved along quickly....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes

“Excellent...”

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Jul 02,2018
Minithumbup
By: 'Matt'
Jul 02,2018
0 people found
this helpful
As the buyer of a property that Dacres were selling I was very impressed with their helpfulness and approach throughout. Equally when there were some delays in the process at my end they approached it in a very professional and patient manner whilst still trying ...
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Was this helpful? Yes

“Sale...”

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Apr 09,2018
Minithumbup
Mark
Helen
By: 'James'
Apr 09,2018
0 people found
this helpful
Very impressed with whole approach by Dacres, great comms and service. Highly recommended. Clare and Helen were in constant communication and Mark got involved when required....
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Comment on agent fees
Naturally I would want to pay less but certainly not overpriced
Was this helpful? Yes

“Brilliant Service During Purchase of House...”

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Mar 20,2018
Minithumbup
Claire
Helen
By: 'Philippa'
Mar 20,2018
0 people found
this helpful
We purchased our new property through Dacres Baildon, mainly dealing with Clare via email for information and bookings and I believe we saw Helen a few times for viewings (and Mark once). The entire team were great throughout the process, replying quickly to queries and ...
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Comment on agent fees
N/A purchased property only.
Was this helpful? Yes

“100% professional,friendly and helpfull....”

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Mar 20,2018
Minithumbup
Mark
Frances
By: 'Beverley'
Mar 20,2018
0 people found
this helpful
Mark kane and frances slocombe and the lovely friendly baildon staff have found me my perfect forever home...cant thank them enough for guideing me from start to finish.......
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Was this helpful? Yes
By: Mark Kane
Mar 21, 2018
View all comments (1)
Bev, so glad we managed to get you into this house, we hope you are very happy in the property and enjoy all Baildon has to offer. You were such a genuine person the deal with, all the best from Mark and team Baildon. ...

“Many thanks to Mark, Helen and Clare for their efforts ......”

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Mar 07,2018
Minithumbdown
Mark
Helen
By: 'rom'
Mar 07,2018
0 people found
this helpful
Many thanks to Mark, Helen and Clare for their efforts in getting us our dream home. They were faultless and always at hand to offer support and chase the process....
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Was this helpful? Yes

“I was very impressed with the service at Dacres. Mark ......”

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Mar 07,2018
Minithumbup
By: 'Emma'
Mar 07,2018
0 people found
this helpful
I was very impressed with the service at Dacres. Mark Kane and his colleagues kept me informed of progress and were friendly, helpful and efficient. They helped to make the process of moving house as stress free as possible...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent service and support received throughout the process, the house ......”

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Mar 05,2018
Minithumbup
Mark
By: 'Julie'
Mar 05,2018
0 people found
this helpful
Excellent service and support received throughout the process, the house sold immediately but the high interest and large number of offers submitted was handled well and professionally by Mark....
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Comment on agent fees
The fee’s are inline with other agents, however overall I do think Estate Agents fee’s are expensive
Was this helpful? Yes

“I was very impressed with the service at Dacre Son & ......”

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Mar 02,2018
Minithumbup
By: 'Emma'
Mar 02,2018
0 people found
this helpful
I was very impressed with the service at Dacre Son & Hartley. I dealt initially with Mark Kane and he was very helpful, friendly and efficient. The other staff I dealt with, mostly by phone or email, were also friendly and helpful. They kept me up ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Mark Kane
Mar 02, 2018
View all comments (1)
Emma, Thanks it was a pleasure. Glad you got moved and we wish you all the best in your new home. Mark and team. ...

“Claire was efficient and close enough to my sale and ......”

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Feb 16,2018
Minithumbup
Claire
By: 'C'
Feb 16,2018
0 people found
this helpful
Claire was efficient and close enough to my sale and purchase to really make a difference. Claire kept communication between us and our purchasers flowing. Thanks claire...
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Comment on agent fees
The fees were fair. Even if you sell to the first viewers the work involved after offer is extensive.
Was this helpful? Yes

“Mark and his team were all excellent in regards to ......”

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Feb 16,2018
Minithumbup
Mark
Helen
By: 'Carl'
Feb 16,2018
0 people found
this helpful
Mark and his team were all excellent in regards to selling our previous home and helping us find our dream home which we have now moved into, I would highly recommend them to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes

“Very friendly and professional service, well presented, always seemed to ......”

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Dec 06,2017
Minithumbup
By: 'Graham'
Dec 06,2017
0 people found
this helpful
Very friendly and professional service, well presented, always seemed to be up-to-date on the case. Realistic valuation and sale-timing estimate, good quality presentation materials, although some date-gathering forms would benefit from improved clarity and design....
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Comment on agent fees
Fair in the market conditions
Was this helpful? Yes

“I marketed through Dacres because I knew they had a ......”

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Dec 03,2017
Minithumbup
By: 'Diane'
Dec 03,2017
0 people found
this helpful
I marketed through Dacres because I knew they had a great reputation for good customer service and they didn't disappoint. As someone who was working away from home, they were a great support both on the phone and allowing access to the house firstly for ...
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Comment on agent fees
Very good value for money.
Was this helpful? Yes

“Despite the seller's solicitor seemingly being obstinate in their grudging ......”

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Dec 01,2017
Minithumbup
Mark
By: 'Andrew'
Dec 01,2017
0 people found
this helpful
Despite the seller's solicitor seemingly being obstinate in their grudging communications with my own solicitors Mark at Dacres was an excellent intermediary between myself and the seller and facilitated the process to help ensure exchange and completion took place within the desired timeframes of both ...
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Comment on agent fees
N/A
Was this helpful? Yes

“The communication from the staff at Dacre's to ourselves was ......”

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Oct 31,2017
Minithumbup
By: 'E'
Oct 31,2017
0 people found
this helpful
The communication from the staff at Dacre's to ourselves was very good. Everyone worked well together. I would uses Dacre's again for future property purchases....
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Was this helpful? Yes

“Mark was realistic about our prospects for sale and gave ......”

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Oct 25,2017
Minithumbup
Mark
By: 'The'
Oct 25,2017
0 people found
this helpful
Mark was realistic about our prospects for sale and gave good advice throughout. We appreciated the extra effort made to arrange an open day....
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Comment on agent fees
Possibly still a little high, even though reduced from their standard.
Was this helpful? Yes

“A calm approach to a challenging sale which needed a ......”

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Oct 17,2017
Minithumbup
By: 'D.Tolan'
Oct 17,2017
0 people found
this helpful
A calm approach to a challenging sale which needed a wide breadth of knowledge to successfully complete the sale. Mark also has an excellent sense of humour!...
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Comment on agent fees
This was expected as the price.
Was this helpful? Yes

“From beginning to end a very professional and personal service ......”

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Jul 07,2017
Minithumbup
By: 'D'
Jul 07,2017
0 people found
this helpful
From beginning to end a very professional and personal service during a difficult time of selling as result of probate. I live in southern England and visited Baildon infrequently; all staff at the Baildon branch were flexible to meet and have calls outside of normal ...
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Comment on agent fees
More expensive than other options but very good service and were bang on the terms of house valuation. As a result, I feel good value for money in my circumstances
Was this helpful? Yes

“Mark and the whole team have been second to none ......”

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Jun 16,2017
Minithumbup
By: 'Sue'
Jun 16,2017
0 people found
this helpful
Mark and the whole team have been second to none in helping us to find our new home. The typical thoughts you may sometimes have about Estate Agents do not apply to this team. I can honestly say they have earnt their fee and would ...
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Comment on agent fees
Fees comparable to others and certainly deserved.
Was this helpful? Yes

“We had excellent service from this branch of Dacre and ......”

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Jan 24,2017
Minithumbup
Mark
By: 'B&B'
Jan 24,2017
0 people found
this helpful
We had excellent service from this branch of Dacre and Son especially Mark who steered us through the very choppy waters of buying, and selling our own property. When things became awkward as they often did, Mark was always there to reassure us and smooth ...
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Comment on agent fees
Fees were fair.
Was this helpful? Yes

“What a fantastic service nothing was to much trouble. Purchase ......”

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Jan 23,2017
Minithumbup
By: 'Carol'
Jan 23,2017
1 people found
this helpful
What a fantastic service nothing was to much trouble. Purchase was smooth. I couldn't be happier than to recommend the agents and will definitely in the future be using there services again. 10 out of 10....
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Comment on agent fees
Great
Was this helpful? Yes

“Very friendly and professional service from Mark and the team ......”

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Jan 23,2017
Minithumbup
Mark
By: 'Jo'
Jan 23,2017
0 people found
this helpful
Very friendly and professional service from Mark and the team at Baildon when buying my property. Would not hesitate to recommend them to prospective sellers or buyers....
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Comment on agent fees
n/a
Was this helpful? Yes

“Mark and his team provided outstanding service through the whole ......”

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Jan 16,2017
Minithumbup
Mark
By: 'Richard'
Jan 16,2017
0 people found
this helpful
Mark and his team provided outstanding service through the whole process from marketing to sale. We were remote from the property and the Dacres team helped identify a number of services we needed as well as provided them with access to the house. They handled ...
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Comment on agent fees
Very good value for money
Was this helpful? Yes

“Professional friendly service. Mark and his team were efficient and ......”

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Nov 22,2016
Minithumbup
Mark
By: 'Jane'
Nov 22,2016
0 people found
this helpful
Professional friendly service. Mark and his team were efficient and helpful. They kept us updated throughout the buying process and were always on hand to assist us when necessary....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
By: Mark Kane
Nov 22, 2016
View all comments (1)
Jane, it was truly a pleasure to work with you, and we all wish you the best in your new home. ...

“We decided to put our house on the market earlier ......”

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Nov 03,2016
Minithumbup
Mark
By: 'Keith'
Nov 03,2016
0 people found
this helpful
We decided to put our house on the market earlier this year and asked dacres to value it,when Mark arrived he was very positive about the prospect of selling our house we decided to let them market it for us and all through the ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes

“The agent pushed far too hard to get me out (......”

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Nov 20,2013
Minithumbdown
By: 'Anon'
Nov 20,2013
1 people found
this helpful
The agent pushed far too hard to get me out (even though my purchase fell through) after they sold the house and it was incredibly stressful. They showed no humanity and it has been to my detriment ever since....
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Was this helpful? Yes
Staff picture Mark
(14)
Staff picture Frances
(1)
Staff picture Ben
(21)
Staff picture Helen
(7)
Staff picture Steven
(4)
No image available Claire
(3)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 4:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:08 PM 18/09/2017 by allAgents

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