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    Claire
Selecting the best estate agent is an important decision when it comes to selling your home. At Dacre Son & Hartley we pride ourselves on delivering an exceptional service, and with considerable experience of selling and letting properties in the Baildon area including Baildon Moor and Charlestown, we consistently deliver the right results for our clients. Exceptional knowledge of the local area and our network of 21 estate agents' offices across Yorkshire ensures your property is seen far and w Read full description...ide, whether it's for sale or to let. As well as selling homes, we also have years of property management and residential lettings experience behind us and our property rental agents can help you navigate the rental market with ease. So, if you have a property to rent our extensive list of potential tenants means we can help to quickly find the right tenant for you.
Dacre Son & Hartley

8 Westgate Baildon
West Yorkshire
BD17 5EJ

01274 532323
http://www.dacres.co.uk

Properties for Sale
Properties to Rent

“Simply Wonderful...”

Aug 21,2018
Minithumbup
By: 'Ian Rivers'
Aug 21,2018
0 people found
this helpful
In a world of online sales and estate agents all I can say is that you pay for what you get, and this estate agent branch is no exception. Superb personal customer service, frequent liaison regarding the process of sale and a helpful team of ...
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Comment on agent fees
Sensible fees and they worked hard for their money.
Was this helpful? Yes

“Excellent service...”

Aug 16,2018
Minithumbup
By: 'Tracey'
Aug 16,2018
0 people found
this helpful
Excellent service very friendly staff would definitely recommend. We had our ups and downs but all staff remained positive for us at all times and we got there in the end. Thank you to you all...
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Comment on agent fees
Average fees
Was this helpful? Yes

“Property Sale...”

Jul 17,2018
Minithumbup
Helen
Claire
By: 'Rob Marshall'
Jul 17,2018
0 people found
this helpful
I felt that the team at Dacres were able to secure regular viewings, which lead to the sale of our leasehold flat. They were helpful throughout the process and made sure the transaction moved along quickly....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes

“Excellent...”

Jul 02,2018
Minithumbup
By: 'Matt'
Jul 02,2018
0 people found
this helpful
As the buyer of a property that Dacres were selling I was very impressed with their helpfulness and approach throughout. Equally when there were some delays in the process at my end they approached it in a very professional and patient manner whilst still trying ...
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“Sale...”

Apr 09,2018
Minithumbup
Mark
Helen
By: 'James'
Apr 09,2018
0 people found
this helpful
Very impressed with whole approach by Dacres, great comms and service. Highly recommended. Clare and Helen were in constant communication and Mark got involved when required....
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Comment on agent fees
Naturally I would want to pay less but certainly not overpriced
Was this helpful? Yes

“Brilliant Service During Purchase of House...”

Mar 20,2018
Minithumbup
Claire
Helen
By: 'Philippa Leach'
Mar 20,2018
0 people found
this helpful
We purchased our new property through Dacres Baildon, mainly dealing with Clare via email for information and bookings and I believe we saw Helen a few times for viewings (and Mark once). The entire team were great throughout the process, replying quickly to queries and ...
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Comment on agent fees
N/A purchased property only.
Was this helpful? Yes

“100% professional,friendly and helpfull....”

Mar 20,2018
Minithumbup
Mark
Frances
By: 'Beverley hogan'
Mar 20,2018
0 people found
this helpful
Mark kane and frances slocombe and the lovely friendly baildon staff have found me my perfect forever home...cant thank them enough for guideing me from start to finish.......
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Was this helpful? Yes
By: Mark Kane
Mar 21, 2018
View all comments (1)
Bev, so glad we managed to get you into this house, we hope you are very happy in the property and enjoy all Baildon has to offer. You were such a genuine person the deal with, all the best from Mark and team Baildon. ...
Mar 07,2018
Minithumbdown
Mark
Helen
By: 'rom'
Mar 07,2018
0 people found
this helpful
Many thanks to Mark, Helen and Clare for their efforts in getting us our dream home. They were faultless and always at hand to offer support and chase the process....
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Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'Emma C'
Mar 07,2018
0 people found
this helpful
I was very impressed with the service at Dacres. Mark Kane and his colleagues kept me informed of progress and were friendly, helpful and efficient. They helped to make the process of moving house as stress free as possible...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 05,2018
Minithumbup
Mark
By: 'Julie Corbally'
Mar 05,2018
0 people found
this helpful
Excellent service and support received throughout the process, the house sold immediately but the high interest and large number of offers submitted was handled well and professionally by Mark....
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Comment on agent fees
The fee’s are inline with other agents, however overall I do think Estate Agents fee’s are expensive
Was this helpful? Yes
Mar 02,2018
Minithumbup
By: 'Emma C'
Mar 02,2018
0 people found
this helpful
I was very impressed with the service at Dacre Son & Hartley. I dealt initially with Mark Kane and he was very helpful, friendly and efficient. The other staff I dealt with, mostly by phone or email, were also friendly and helpful. They kept me ...
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Comment on agent fees
NA
Was this helpful? Yes
By: Mark Kane
Mar 02, 2018
View all comments (1)
Emma, Thanks it was a pleasure. Glad you got moved and we wish you all the best in your new home. Mark and team. ...
Feb 16,2018
Minithumbup
Claire
By: 'C BOYES'
Feb 16,2018
0 people found
this helpful
Claire was efficient and close enough to my sale and purchase to really make a difference. Claire kept communication between us and our purchasers flowing. Thanks claire...
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Comment on agent fees
The fees were fair. Even if you sell to the first viewers the work involved after offer is extensive.
Was this helpful? Yes
Feb 16,2018
Minithumbup
Mark
Helen
By: 'Carl Sharp'
Feb 16,2018
0 people found
this helpful
Mark and his team were all excellent in regards to selling our previous home and helping us find our dream home which we have now moved into, I would highly recommend them to friends and family....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Graham'
Dec 06,2017
0 people found
this helpful
Very friendly and professional service, well presented, always seemed to be up-to-date on the case. Realistic valuation and sale-timing estimate, good quality presentation materials, although some date-gathering forms would benefit from improved clarity and design....
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Comment on agent fees
Fair in the market conditions
Was this helpful? Yes
Dec 03,2017
Minithumbup
By: 'Diane Pickering'
Dec 03,2017
0 people found
this helpful
I marketed through Dacres because I knew they had a great reputation for good customer service and they didn't disappoint. As someone who was working away from home, they were a great support both on the phone and allowing access to the house firstly ...
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Comment on agent fees
Very good value for money.
Was this helpful? Yes
Dec 01,2017
Minithumbup
Mark
By: 'Andrew J Gallagher'
Dec 01,2017
0 people found
this helpful
Despite the seller's solicitor seemingly being obstinate in their grudging communications with my own solicitors Mark at Dacres was an excellent intermediary between myself and the seller and facilitated the process to help ensure exchange and completion took place within the desired timeframes of ...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'E Hawksworth'
Oct 31,2017
0 people found
this helpful
The communication from the staff at Dacre's to ourselves was very good. Everyone worked well together. I would uses Dacre's again for future property purchases....
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Was this helpful? Yes
Oct 25,2017
Minithumbup
Mark
By: 'The Pickups'
Oct 25,2017
0 people found
this helpful
Mark was realistic about our prospects for sale and gave good advice throughout. We appreciated the extra effort made to arrange an open day....
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Comment on agent fees
Possibly still a little high, even though reduced from their standard.
Was this helpful? Yes
Oct 17,2017
Minithumbup
By: 'D.Tolan'
Oct 17,2017
0 people found
this helpful
A calm approach to a challenging sale which needed a wide breadth of knowledge to successfully complete the sale. Mark also has an excellent sense of humour!...
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Comment on agent fees
This was expected as the price.
Was this helpful? Yes
Jul 07,2017
Minithumbup
By: 'D Walker'
Jul 07,2017
0 people found
this helpful
From beginning to end a very professional and personal service during a difficult time of selling as result of probate. I live in southern England and visited Baildon infrequently; all staff at the Baildon branch were flexible to meet and have calls outside of normal ...
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Comment on agent fees
More expensive than other options but very good service and were bang on the terms of house valuation. As a result, I feel good value for money in my circumstances
Was this helpful? Yes
Jun 16,2017
Minithumbup
By: 'Sue Knight'
Jun 16,2017
0 people found
this helpful
Mark and the whole team have been second to none in helping us to find our new home. The typical thoughts you may sometimes have about Estate Agents do not apply to this team. I can honestly say they have earnt their fee and would ...
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Comment on agent fees
Fees comparable to others and certainly deserved.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Mark
By: 'B&B'
Jan 24,2017
0 people found
this helpful
We had excellent service from this branch of Dacre and Son especially Mark who steered us through the very choppy waters of buying, and selling our own property. When things became awkward as they often did, Mark was always there to reassure us and smooth ...
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Comment on agent fees
Fees were fair.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By: 'Carol baildon'
Jan 23,2017
1 people found
this helpful
What a fantastic service nothing was to much trouble. Purchase was smooth. I couldn't be happier than to recommend the agents and will definitely in the future be using there services again. 10 out of 10....
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Comment on agent fees
Great
Was this helpful? Yes
Jan 23,2017
Minithumbup
Mark
By: 'Jo G'
Jan 23,2017
0 people found
this helpful
Very friendly and professional service from Mark and the team at Baildon when buying my property. Would not hesitate to recommend them to prospective sellers or buyers....
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Comment on agent fees
n/a
Was this helpful? Yes
Jan 16,2017
Minithumbup
Mark
By: 'Richard'
Jan 16,2017
0 people found
this helpful
Mark and his team provided outstanding service through the whole process from marketing to sale. We were remote from the property and the Dacres team helped identify a number of services we needed as well as provided them with access to the house. They handled ...
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Comment on agent fees
Very good value for money
Was this helpful? Yes
Nov 22,2016
Minithumbup
Mark
By: 'Jane Kay'
Nov 22,2016
0 people found
this helpful
Professional friendly service. Mark and his team were efficient and helpful. They kept us updated throughout the buying process and were always on hand to assist us when necessary....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
By: Mark Kane
Nov 22, 2016
View all comments (1)
Jane, it was truly a pleasure to work with you, and we all wish you the best in your new home. ...
Nov 03,2016
Minithumbup
Mark
By: 'Keith and Pam'
Nov 03,2016
0 people found
this helpful
We decided to put our house on the market earlier this year and asked dacres to value it,when Mark arrived he was very positive about the prospect of selling our house we decided to let them market it for us and all through the ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Nov 20,2013
Minithumbdown
By: 'Anon'
Nov 20,2013
1 people found
this helpful
The agent pushed far too hard to get me out (even though my purchase fell through) after they sold the house and it was incredibly stressful. They showed no humanity and it has been to my detriment ever since....
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Was this helpful? Yes
Areas covered
  • BD17
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £90,000
  • Max: £432,000

Letting No data

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 15 1 10 1 1 0
Staff picture Mark
(12)

Staff picture Frances
(1)

Staff picture Ben
(21)

Staff picture Steven
(4)

Staff picture Helen
(5)

No image available Claire
(3)

Fees

We offer a competitive fee structure which is agreed at the outset and which is tailored to reflect the diverse range of price sectors that we cover as well as the most appropriate recommended marketing tools for any particular sale and / or customer's needs.
Last updated at 18/09/2017, 3:08 PM by allAgents

Complaints Procedure

We maintain a robust and fair complaints procedure, the full text of which is available via our website dacres.co.uk

Each complaint should initially be issued to the relevant Branch Manager and beyond that there are two further levels of internal review by company Directors

If you are a consumer and the complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Ombudsman Service Ltd, PO Box 1021,Warrington,WA4 9FE (0330 440 1634) from whom details of the scheme may be obtained. www.ombudsman-services.org

If you are a business and your complaint has still not been resolved to your satisfaction, we agree to the referral of your complaint to The Arbitrational Procedure for Surveying Disputes, IDRS Ltd, 70 Fleet Street, London EC4Y 1EU (020 7520 3800), from whom details of the scheme may be obtained. www.idrs.ltd.uk
Last updated at 3:08 PM 18/09/2017 by allAgents
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