DJ Alexander Lettings - Glasgow, G5

4.5/5 rating 63 reviews
  • 81% valuation accuracy
  • 86% recommend
  • 82% fee satisfaction
  • Staff picture
    Diane Harte
  • Staff picture
    Neill Bukes
  • Staff picture
    Donna
  • Staff picture
    Patrick Cairns
  • Staff picture
    David Alexander
  • Staff picture
    Catherine
  • Staff picture
    David Sullivan
  • Staff picture
    Craig Masson
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    Ben
DJ Alexander has offered property management services in Edinburgh for over 35 years. Founded by David Alexander, the business has grown organically through client recommendations and is now the largest letting agency in Scotland.
DJ Alexander Lettings

The Loft, 60 Tradeston Street Glasgow

G5 8BH

0141 333 1345
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Properties for Sale
Properties to Rent

“Always available and helpful!...”

Oct 19,2018
Minithumbup
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Catherine
By: 'Callum'
Oct 19,2018
0 people found
this helpful
When purchasing a property, while Catherine was acting for the buyer, she was always available and was knowledgeable enough to assist with any queries I had on the spot. Would happily recommend!...
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“steer clear...”

Aug 06,2018
Minithumbdown
By: 'Steven'
Aug 06,2018
2 people found
this helpful
Would never let from this agency again. I was extremely unhappy with the check they conducted at the end of the tenancy - tried to claim I had damaged various items, which already had minor damage when I moved in just two months previously, and ...
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By: Steve Robbins
Aug 07, 2018
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Good afternoon Steven. If you would like to discuss this matter in further detail then please contact me directly on 0131 243 6760 or by email steve.robbins@djalexander.co.uk. We detail all of our findings in a report at the end of your tenancy and use this to demonstrate the work that is required to reinstate the property back to the highest standard for the next tenant. This level of detail we use in these reports is significant to demonstrate transparency in our decision making around the wor ...
Mar 15,2018
Minithumbup
By: 'Linda'
Mar 15,2018
0 people found
this helpful
"Claire Burns facilitated the letting process. She was very helpful and prompt in dealing with all aspects. Thanks for excellent service!"...
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Aug 31,2017
Minithumbup
By: 'Stuart McLaughlan'
Aug 31,2017
0 people found
this helpful
From meeting at the property to the move in day, the service , advice and information I received from Chris was first class. I will have no hesitation in using DJ Alexander and in particular Chris again in the future should I require to do so, ...
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Jul 30,2017
Minithumbup
By: 'Louise'
Jul 30,2017
0 people found
this helpful
I have just completed the sale of my flat in Glasgow and Chris was the sales agent. Chris was excellent to deal with and always promptly responded to emails or phone calls and regularly kept me up to date with progress. He had a good ...
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Comment on agent fees
Happy with fees
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Jul 11,2017
Minithumbup
By: 'Chris Baxter'
Jul 11,2017
0 people found
this helpful
This is the second property we have bought through DJAlexander and the lead agent Chris Chalmers. I have to say yet again Chris provided an excellent service and I would highly recommend buying a property from this agent....
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Jun 21,2017
Minithumbdown
By: 'Hani D'
Jun 21,2017
0 people found
this helpful
Lee is a top professional with in depth knowledge of any property on the books. He is friendly, courteous and his understanding of the local area relating to your needs are second to none. Moving forward with application processes were made clear and precise and ....
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Comment on agent fees
Fee's were up front, open and transparent. Compared to other agents around, DJ Alexander are the most competitive in the business and are dedicated to your satisfaction and as such, can comfortably charge one of the cheapest fee's any prospective tenant could hope for.
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Apr 19,2017
Minithumbup
By: 'Mrs Smith'
Apr 19,2017
0 people found
this helpful
We are very pleased with the service from the DJ Alexander team, Lee Hardy especially has been very professional and helpful throughout the whole process....
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Apr 19,2017
Minithumbup
By: 'Stottie'
Apr 19,2017
0 people found
this helpful
Craig was very helpful and got the marketing material out quickly. We had views at the property within 24hours and an offer which was accepted within 72 hours so all in all very happy with the service provided ....
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Comment on agent fees
good
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Mar 29,2017
Minithumbup
By: 'Gabriel'
Mar 29,2017
0 people found
this helpful
Chris helped me to sell my flat in Q12017. I found him to be very helpful and always thinking of new ways to promote extra interest in my apartment to potential sellers. He also kept me up to date regularly so I was always aware ...
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Feb 01,2017
Minithumbdown
By: 'Joanne'
Feb 01,2017
13 people found
this helpful
Rude and incompetent staff. When reporting faults, would take at least three calls before anyone bothered to come out. Towards the end of my tenancy, they would arrive unnancouced to show potential tenants around. I work in a busy ward and was once called away ...
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Jan 30,2017
Minithumbup
By: 'Chris M'
Jan 30,2017
0 people found
this helpful
Sold my flat with DJ and Chris Chalmers did a top job! Would gladly recommend DJ Alexander and Chris to anyone looking for a hassle free sale....
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Comment on agent fees
Good.
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Jan 18,2017
Minithumbup
By: 'Iona'
Jan 18,2017
0 people found
this helpful
Lee was very helpful. Both my sister and I have had an incredibly positive experience with the company, and would recommend this service to other people....
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Nov 08,2016
Minithumbdown
By: 'Suzymac18'
Nov 08,2016
10 people found
this helpful
Seriously stay clear of this letting agent. Absolutely beyond a joke. Our boiler broke on a Friday evening a few weeks ago. Called the emergency number and they sent out a contractor who could not fix it, no other number provided and we were left ...
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Oct 28,2016
Minithumbdown
By: 'Simom'
Oct 28,2016
7 people found
this helpful
They are lucky I can not give them 0 star. The worst experience in 5 years of letting flats around the UK. The day we moved in, the flat was full of dust and chimney residuals. It took 3 months for them to get someone to clean it. ...
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Sep 28,2016
Minithumbup
By: 'McHughs'
Sep 28,2016
1 people found
this helpful
We used Chris to sell our flat. Not alone did he sell our flat but advised us while looking/bidding for our new home. Chris was very professional and pleasant to deal with and always kept us up to date with developments on the sale. ...
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Aug 27,2016
Minithumbdown
By: 'Sarah'
Aug 27,2016
4 people found
this helpful
I have come to end of my tenancy with DJ Alexander. Although I have not had many issues up until now and would say that I was in general pleased with the service, they have handled the process of handing in my notice to quit ...
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Aug 18,2016
Minithumbup
By: 'Mike Cook'
Aug 18,2016
0 people found
this helpful
Chris was absolutely fantastic. We live in the South of England and were selling a property in Glasgow. Communication was therefore vital. We only met Chris once to sign up for the sale but ever since then his support and communication were absolutely excellent. Emails ...
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Comment on agent fees
Perfectly fine
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Jul 27,2016
Minithumbup
By: 'CT'
Jul 27,2016
0 people found
this helpful
We recently sold our flat with DJ Alexanders, and Chris was our letting agent. From the very start, Chris proved to be extremely professional and approachable person coupled with excellent working knowledge of the property market. I was particularly impressed with his strong communication skills ...
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Comment on agent fees
Competitive
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Jul 04,2016
Minithumbup
By: 'Excellent agent'
Jul 04,2016
0 people found
this helpful
We used Chris as we were aware he had sold some other properties in our building. He knew our building well and exactly what to set our price at. Would definitely recommend Chris, and DJ Alexander, as we wouldn't hesitate to use again for future ...
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Comment on agent fees
Structured well.
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May 16,2016
Minithumbup
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Patrick Cairns
By: 'Odonnell100'
May 16,2016
0 people found
this helpful
I would highly recommend this letting agent. Patrick has been very efficient getting back to me with any queries I have....
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May 04,2016
Minithumbup
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Patrick Cairns
By: 'Alexander'
May 04,2016
0 people found
this helpful
The staff were very friendly in setting up the viewing and very happy to arrange placing the deposit down very quickly with ease. The moving in process was made was easy also and every was as expected and ready on time....
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Comment on agent fees
Reasonable fees for credit checks
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Mar 08,2016
Minithumbup
By: 'Claire W'
Mar 08,2016
0 people found
this helpful
We sold our rental property through DJA Glasgow (Chris Chalmers). We got great service - immediate interest and dealings with prospective buyers - and a very good sale price. Delighted overall....
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Comment on agent fees
Pretty good. The 'incentivised' approach to fees should be common industry practice!
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Feb 11,2016
Minithumbup
By: 'Mr Jamieson'
Feb 11,2016
1 people found
this helpful
We bought our flat through DJ Alexander agent, Christopher Chalmers, who did a first class job, he was great at communicating and was helpful throughout. He was highly knowledgable on all aspects of the purchase process, he made the whole thing seamless and he was ...
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Oct 28,2015
Minithumbup
By: 'Pete'
Oct 28,2015
2 people found
this helpful
I have had two dealings with Lee and on both occasions found him to be extremely helpful and a great asset to the company. He was very helping finding me the right flat, and making great suggestions. All questions are answered very quick via email ...
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Aug 31,2015
Minithumbup
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Diane Harte
By: 'Happy Renter'
Aug 31,2015
0 people found
this helpful
I have made contact with my agent and am delighted to report that thanks to a fairly new member of staff (Diane Harte) I have renewed faith in my agent. I had problems with some maintenance issues in my rental property and thanks to Diane, ...
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Mar 20,2015
Minithumbup
By: 'L Brown'
Mar 20,2015
0 people found
this helpful
After a pretty miserable experience using a large well known West of Scotland letting agent to manage my flat in Glasgow I decided to change letting agent and try DJ ALEXANDER . I was very keen to raise the profile of my property and the standard ...
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Comment on agent fees
Was offered a discount on the management fee and the marketing fee was waived for us .
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Mar 11,2015
Minithumbup
By: 'First Class Service'
Mar 11,2015
0 people found
this helpful
Our previous experience with DJ Alexanders was pretty underwhelming compared to other agents we use but the recent arrival of DM has been like a breath of fresh air. For example regular inspection reports just didn't exist until he arrived, now they are produced regularly ...
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Oct 30,2014
Minithumbdown
By: ':-('
Oct 30,2014
7 people found
this helpful
Since moving into the property I have had a multitude of problems. Issues that could be resolved with the right professional easily ie plumber, joiner, electrician but there is so much procrastinating and "fobbing off" by all members of staff that I have ...
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What agent could do to change your mind?
The agent could resolve my issues in a timely manner, updating me on any delays out of courtesy and setting expectations.
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By: David Mooney
Jan 23, 2015
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We are really sorry that any tenants we let properties to are unsatisfied. However we do not fob tenants off we are simply taking instructions from our landlords and if they decline a request we have to follow through with that particular request. The letting agent is the person in the middle of maintenance issues, complaints, rent arrears and the property management and we will always try our best to give updates when we have them. Once again we would apologise if anyone is dissatisfied with ...
Oct 04,2014
Minithumbup
By: 'Grant Wilsoni'
Oct 04,2014
1 people found
this helpful
We have been looking for a property in the Glasgow West area for about 6 months, and as a family we had specific criteria regarding catchment areas and quality properties. Out of all the estate agents we have delt with, which is pretty much all of ...
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Areas covered
  • Glasgow
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £109,750
  • Max: £280,000

Letting
  • Min: £0
  • Max: £0

SAL


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 26 8 7 0 5 0 2 0
Staff picture Diane Harte
(1)

Staff picture Neill Bukes
(3)

Staff picture Donna
(2)

Staff picture Patrick Cairns
(2)

Staff picture David Alexander
(1)

Staff picture Catherine

Staff picture David Sullivan
(0)

Staff picture Craig Masson
(0)

No image available Ben
(2)

Fees

Available on request.
Last updated at 02/07/2018, 2:07 PM by allAgents

Complaints Procedure

Please contact us on 0141 333 1345.
Last updated at 2:07 PM 02/07/2018 by allAgents

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Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed

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