• Chris Chalmers
    Chris Chalmers
  • Lee Hardy
    Lee Hardy
  • Megan Casey
    Megan Casey
  • claim your profile
    Diane Harte
  • claim your profile
    Claire Burns
  • claim your profile
    Patrick Cairn
D.J.Alexander have offered property management services in Edinburgh for over 34 years. Founded by David Alexander, the business has grown organically through client recommendations and, with offices in Edinburgh and Glasgow, we are now the largest letting agency in Scotland.
DJ Alexander

49 Bath Street Glasgow
City of Glasgow
G2 2DL

0141 3331345

Aug 18,2016
Minithumbup
By:
Aug 18,2016
Featured Review
0 people found
this helpful
Chris was absolutely fantastic. We live in the South of England and were selling a property in Glasgow. Communication was therefore vital. We only met Chris once to sign up for the sale but ever since then his support and communication were absolutely excellent. Emails and texts were responded to immediately with friendliness and professionalism. What more could we ask for? We would recommend Chris anyone selling through D J Alexander. Thank you Chris...
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Comment on agent fees
Perfectly fine
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
Featured Review
0 people found
this helpful
We used Chris to sell our flat. Not alone did he sell our flat but advised us while looking/bidding for our new home. Chris was very professional and pleasant to deal with and always kept us up to date with developments on the sale. He always gave us good honest advice. I would recommend using DJ Alexander and Chris to anyone selling their home....
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Nov 08,2016
Minithumbdown
By:
Nov 08,2016
4 people found
this helpful
Seriously stay clear of this letting agent. Absolutely beyond a joke. Our boiler broke on a Friday evening a few weeks ago. Called the emergency number and they sent out a contractor who could not fix it, no other number provided and we were left for 6 days and nights without heating or hot water. We stayed at my parents which was far out of our way for 6 days and nights and finally the following Thursday the boiler was fixed by British gas who had the cheek to call me and ask for payment detail...
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Oct 28,2016
Minithumbdown
By:
Oct 28,2016
2 people found
this helpful
They are lucky I can not give them 0 star. The worst experience in 5 years of letting flats around the UK. The day we moved in, the flat was full of dust and chimney residuals. It took 3 months for them to get someone to clean it. After less than 1 year the roof in the living room caved in and fall on one of the sofa due to a crak well known by the agency and the landlord. We had to leave for weeks in the house while the refurbishment was carried on. We had to re-schedule our life to accommoda...
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Aug 27,2016
Minithumbdown
By:
Aug 27,2016
1 people found
this helpful
I have come to end of my tenancy with DJ Alexander. Although I have not had many issues up until now and would say that I was in general pleased with the service, they have handled the process of handing in my notice to quit poorly. I have had to chase them up all through the process - initially told I should hand in the notice via sheriff as per their recommendation. When I contacted them to find out if it had been received, then told that in fact it had only ever been posted. I have been told ...
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Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
We recently sold our flat with DJ Alexanders, and Chris was our letting agent. From the very start, Chris proved to be extremely professional and approachable person coupled with excellent working knowledge of the property market. I was particularly impressed with his strong communication skills as he would provide regular updates about the sale of our flat and deal with any issues quickly and efficiently. In addition to this, he provided honest, realistic advice to best sell our property. I wou...
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Comment on agent fees
Competitive
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
We used Chris as we were aware he had sold some other properties in our building. He knew our building well and exactly what to set our price at. Would definitely recommend Chris, and DJ Alexander, as we wouldn't hesitate to use again for future house sales...
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Comment on agent fees
Structured well.
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
I would highly recommend this letting agent. Patrick has been very efficient getting back to me with any queries I have....
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May 04,2016
Minithumbup
By:
May 04,2016
0 people found
this helpful
The staff were very friendly in setting up the viewing and very happy to arrange placing the deposit down very quickly with ease. The moving in process was made was easy also and every was as expected and ready on time....
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Comment on agent fees
Reasonable fees for credit checks
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Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
We sold our rental property through DJA Glasgow (Chris Chalmers). We got great service - immediate interest and dealings with prospective buyers - and a very good sale price. Delighted overall....
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Comment on agent fees
Pretty good. The 'incentivised' approach to fees should be common industry practice!
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Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
We bought our flat through DJ Alexander agent, Christopher Chalmers, who did a first class job, he was great at communicating and was helpful throughout. He was highly knowledgable on all aspects of the purchase process, he made the whole thing seamless and he was a pleasure to deal with. We are very happy with the service provided by DJ Alexander, and specifically by Christopher....
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Oct 28,2015
Minithumbup
By:
Oct 28,2015
2 people found
this helpful
I have had two dealings with Lee and on both occasions found him to be extremely helpful and a great asset to the company. He was very helping finding me the right flat, and making great suggestions. All questions are answered very quick via email and he is always happy to help. I would happily recommend him and DJ alexander to anyone....
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
I have made contact with my agent and am delighted to report that thanks to a fairly new member of staff (Diane Harte) I have renewed faith in my agent. I had problems with some maintenance issues in my rental property and thanks to Diane, I had a visit from the builder who did an excellent job and all with minimum upheaval to me....
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Mar 20,2015
Minithumbup
By:
Mar 20,2015
0 people found
this helpful
After a pretty miserable experience using a large well known West of Scotland letting agent to manage my flat in Glasgow I decided to change letting agent and try DJ ALEXANDER . I was very keen to raise the profile of my property and the standard of tenant placed within it and had been encouraged by the standard of properties on DJ Alexander's books . I made an appointment with LEE HARDY who promptly came out to my flat after I had refurbished it and he explained how DJ's would market the flat...
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Comment on agent fees
Was offered a discount on the management fee and the marketing fee was waived for us .
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Mar 11,2015
Minithumbup
By:
Mar 11,2015
0 people found
this helpful
Our previous experience with DJ Alexanders was pretty underwhelming compared to other agents we use but the recent arrival of DM has been like a breath of fresh air. For example regular inspection reports just didn't exist until he arrived, now they are produced regularly and in some detail. He has proved extremely helpful in the sale of our Ingram Street property and clearly has a sound knowledge of the Glasgow market. In particular we have appreciated the proactive role he has taken in dealing...
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Oct 30,2014
Minithumbdown
By:
Oct 30,2014
6 people found
this helpful
Since moving into the property I have had a multitude of problems. Issues that could be resolved with the right professional easily ie plumber, joiner, electrician but there is so much procrastinating and "fobbing off" by all members of staff that I have come across so far that the service nothing short of shambolic. There was a leak under the sink, the fitted wardrobe doors were hanging off, the buzzer doesn't work, the tv aerial connection is "defunct", I wasn't provided w...
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What agent could do to change your mind?
The agent could resolve my issues in a timely manner, updating me on any delays out of courtesy and setting expectations.
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By: David Mooney
Jan 23, 2015
View all comments (1)
We are really sorry that any tenants we let properties to are unsatisfied. However we do not fob tenants off we are simply taking instructions from our landlords and if they decline a request we have to follow through with that particular request. The letting agent is the person in the middle of maintenance issues, complaints, rent arrears and the property management and we will always try our best to give updates when we have them. Once again we would apologise if anyone is dissatisfied with ....
Oct 04,2014
Minithumbup
By:
Oct 04,2014
1 people found
this helpful
We have been looking for a property in the Glasgow West area for about 6 months, and as a family we had specific criteria regarding catchment areas and quality properties. Out of all the estate agents we have delt with, which is pretty much all of them, I can sincerely say that Chris of D J Alexander has been the best, his integrity, honesty & attention to service is superb. We wish him and D J Alexander all the best and would not hesitate to recommend them. Wilson family....
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Sep 22,2014
Minithumbup
By:
Sep 22,2014
0 people found
this helpful
I spent a year in Glasgow for professional reasons and needed to rent a flat, which I hadn't done for a long time. I count myself lucky to have found a place through DJ Alexander. They were excellent in every way and highly professional. Nothing seemed too much trouble for them to deal, with and I would highly recommend them to future potential clients....
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Aug 30,2013
Minithumbdown
By:
Aug 30,2013
3 people found
this helpful
We rented the flat for 6 months and during this time the response time to solve problems was really poor. The first week at the flat, we found bed bugs in one of the mattress and asked for a change of it. Three months later the agent changed the wrong mattress, despite our clarification. One month after, they finally changed the right one. The most concerning is that the contract ended two months ago, and there is no clarity about the handling given to my deposit since appears not deposited. I ...
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By: Neil Thomson
Sep 02, 2013
View all comments (1)
Dear Mr Roa, I am sorry to read your review and I apologise that you have not been happy with the service you have received from my office. I am very keen to discuss your issues in detail and I would therefore be obliged if you would contact me personally either by telephone to my direct number on 0141-333-5540 or by email to nt@djalexander.co.uk. Many thanks, Neil Thomson, Manager.....
Aug 09,2013
Minithumbup
By:
Aug 09,2013
0 people found
this helpful
We own and manage a lot of properties around UK. Therefore we employ several letting agents. We are pleasantly surprised to find DJ Alexander one of the best ones so far. We have only just employed them in the last two months. We wait to see how they perform in the long term....
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By: George
Aug 24, 2013
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Surely you should reserve judgement then? Why would you rate them 5 stars if you haven't yet experienced their 'service'?....
May 20,2013
Minithumbup
By:
May 20,2013
0 people found
this helpful
Having always rented privately through contacts or gumtree, I was wary about using an agent. I\'d heard lots of horror stories! However, I was very pleasantly surprised by renting a flat from DJ Alexander. They were always really great to deal with, helpful and quick in replying to emails. Douglas deserves a special mention for sorting out my broken boiler! I would definitely recommend them to potential renters....
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Apr 11,2013
Minithumbup
By:
Apr 11,2013
2 people found
this helpful
I have used Neil and his team for the last 10 years. They are absolutely superb. I have absolutely no problems with receipt of rent or necessary maintenance. The best accolade I can give is that in 10 years of owning this property I have never had to travel up from London. What more could a landlord wish for Mike Cook...
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Jan 30,2013
Minithumbup
By:
Jan 30,2013
1 people found
this helpful
I have been very impressed by the team at DJ Alexander; they are always quick to respond to emails, and resolve issues with a minimum of fuss. Recently the boiler at our flat stopped working and the guys installed a new one very quickly. They also organised temporary heating for the tenant. They have been proactive and consistently deliver excellent results; I would recommend their service to anyone looking for a good property management agency....
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Dec 14,2012
Minithumbup
By:
Dec 14,2012
0 people found
this helpful
I am not normally one for writing reviews but i feel in this case it was needed. Dj Alexander are by far the most professional, friendly and helpful letting agency i have ever dealt with. From the very beginning they where very accommodating and quick with all the paper work. They have happily resolved any issues we have had with anything and have done so promptly. Recently the building we stayed in went on fire and we were without a home for 4 weeks. The level of support, help and warm...
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Nov 05,2012
Minithumbup
By:
Nov 05,2012
1 people found
this helpful
My flatmate and I were living at a flat managed by D J Alexander in Glasgow. The building the flat was at got on fire, and we had to leave the property. Neil Thomson, Manager, and Mark, employee, helped us in everything they could and defend us against the insurance company. Once we found something else, we did not have a single problem to have our deposit and remaining rent back. And not only basing on this situation, but during the whole length of our tenancy with them, I can say they are an e...
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Oct 05,2012
Minithumbup
By:
Oct 05,2012
2 people found
this helpful
Undoubtedly excellent service. Very helpful, kind, attention paying and above all very quick. I approached them in a need of renting a house urgently and they were very very helpful. They completely empathise with my situation and paid full attention to my detailed need and urgency of the matter. And then they surprised me with their resourcefulness and quick response. I recommend whole-heartedly , they are definitely the best to look for....
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Aug 29,2012
Minithumbup
By:
Aug 29,2012
2 people found
this helpful
The first property I found online and had Lee show us. Immediately he could tell it wasn\'t what we were looking for and suggested another place that was just about to go on market. When he took us to it we were awed! It was spot on for exactly what our tastes were. We loved the place. He was also very helpful in making closing the deal a quick and painless process. I\'m so excited to be moving into our new place soon and we\'re so glad Lee helped us find it!...
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Aug 28,2012
Minithumbup
By:
Aug 28,2012
1 people found
this helpful
Hi, we want tell Patricia many tnks for her great service during the three years we rented a flat in Glasgow. We think Dj Alexander is the best letting agent in Scotland, all the staff is very professional and friendly, but Patricia is really the most great person and agent that we never meet before. She was very helpful and ready to resolve any problem and to answer any question very fast... we was very lucky to meet her, and to Know Dj Alexander. We would recommend them to anyone looking a ...
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Aug 27,2012
Minithumbup
By:
Aug 27,2012
3 people found
this helpful
I cannot speak highly enough of Neil Thomson and the Glasgow team. I have been with them for four years and they have always gone the extra mile in helping let out my property. Their service was excellent from day one when they first visited my flat and gave me practical advice on how to prepare the flat for letting. They then took good qulaity pictures and secured me a tennat at a good rate very quickly. Subsequently they have worked hard to minimise any gaps between tenants . Knowing they ar...
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Aug 22,2012
Minithumbup
By:
Aug 22,2012
2 people found
this helpful
I stay with dj alexanders for 3 years, my friend recommend me to the agent as they would have quality apartment. The office is in city center is welcome and friendly. mr chris source the correct apartment for me and my family, he was helpful and he always help throughout my stay in Glasgow. He also found apartment for my friend who arrive to Glasgow. I would recommend dj alexander and mr chris to someone who need quality apartment in Glasgow...
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Aug 22,2012
Minithumbup
By:
Aug 22,2012
1 people found
this helpful
See letter below: Hi Mark, Just a quick note to thank you for your help and advice in getting my Kersland St property rented out so soon. I am so relieved that things are relatively sorted. I really appreciated your friendly manner and was impressed by the very friendly yet efficient service offered. Please pass on my thanks to Lee also. Kind regards, Jo Ellison...
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Aug 17,2012
Minithumbup
By:
Aug 17,2012
1 people found
this helpful
I would like to extend my deepest thanks to all members of D.J.Alexander, as thay have been so good in the way that they have been responding from the beginning showing us the flat and at the office finalizing the agreement in there professional way,and also to say after moving in to the property which was dazzalling as it had every thing you can imagine from utinsels to bath room tissues, detergents,alarm clock, microwaive, washing machine, dish washer, oven toster and seriosley i can go on for...
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Areas covered
  • Glasgow
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £109,750
  • Max: £215,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 1 23 5 4 0 3 0 2 0
Chris Chalmers Chris Chalmers
Residential Sales Agent
29 reviews

About Chris http://www.linkedin.com/in/chrischalmers View full profile
Lee Hardy Lee Hardy
5 reviews

About Lee No description set View full profile
Megan Casey Megan Casey
2 reviews

About Megan No description set View full profile
Diane Harte Diane Harte
1 reviews

About Diane No description set View full profile
Claire Burns Claire Burns
0 reviews

About Claire No description set View full profile
Patrick Cairn Patrick Cairn
2 reviews

About Patrick No description set View full profile

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Fees

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Last updated at 4:16 PM 14/09/2015 by Natalie Summers

Complaints Procedure

Please contact us on 0141 333 1345.
Last updated at 4:16 PM 14/09/2015 by Natalie Summers

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