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D B Roberts & Partners

6 Oxford Street Oakengates, Telford
Telford and Wrekin
TF2 6AA

01952 620021
Feb 18,2017
Minithumbup
By:
Feb 18,2017
2 people found
this helpful
Letting from Db Roberts has been a terrible experience. Staff are rude and incompetent. Any issues with the property took weeks to be looked at and repeated phone calls only for them to not fix issues correctly. I had two inspections and named several issues only for them to say "oh the landlord doesn't want to pay to have the work done". Finally after having a leaking boiler for three weeks without them coming to fix it(and I mean seriously leaking) I decided to leave and then find o...
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Comment on agent fees
Same as any other
Was this helpful? Yes
Nov 26,2012
Minithumbdown
By:
Nov 26,2012
6 people found
this helpful
I am currently a tenant in a house managed my DB Roberts. When I first moved in three and a half years ago I found the staff friendly & helpful, Totally the opposite now I\'m afraid. I have regular inspections and I bring up the same issues every time, I phone the office and I\'m told they will get in touch with the landlord then get back to me but this never happens. Their tone of voice whilst talking to me is very standoffish I find. My tenancy is now up for renewal and they tell me i...
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Was this helpful? Yes
Jul 13,2012
Minithumbdown
By:
Jul 13,2012
2 people found
this helpful
I saw a property on Rightmove it was a detached property in St Georges part of Telford. I\'d arrange to go and look at the property one afternoon taking time off work to do so. I arrived at the property to find someone else looking around the property. By the end of my first visit I made it clear that I was interested in the property and was told what I had to do. I promptyl went home to get the necessary paper work and back to work to get proof of income. Upon my arrival in the Oakengates offic...
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What agent could do to change your mind?
Better communication! Stop having viewings that overlap and make sure the staff showing a possible tenant around a property aware if an offer is already on the table.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Awards won by D B Roberts & Partners, Telford TF2 6AA

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