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D B Roberts & Partners

1-3 Wolverhampton Road Cannock
WS11 1AP

01543 469966

Aug 04,2014
Aug 04,2014
0 people found
this helpful
The worst experience of my life! Incompetent agents and conveyancing team , the made various cock ups in the Cannock branch , we sold in January and still waiting in August for the sale to go through and 3 buyers later. I have spoken to many staff members they are constantly having restructuring , never knowing who your dealing with. I have phoned with urgent enquires , the person your trying to get hold of is always on another line , they say this cus they don't want to speak to you , they neve...
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What agent could do to change your mind?
Return calls, be notified when someone us dealing with the sale. Be kept up to buyers when we ask them to to chase them up.
Comment on agent fees
After getting in a rival agent after the first sale fell through db decided if we proceeded through our second offer through them they would match the rival agents fee.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: £146,500
  • Max: £146,500

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