By : 'Ashleigh' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CR6
28 Jul 2016
People found this helpful6
All is lovely until you sign the contract and they have you where they want you, from there it's awful customer service, lack of communication between the branch no one knows what's going on. They even broke the contract by not giving us a sale board, they are full of horrendous excuses we've been ... Read Full Review
What agent could do to change your mind?
Extremely high in comparison to other local agents
Comments on Agent Fees
Extremely high in comparison to other local agents
All is lovely until you sign the contract and they have you where they want you, from there it's awful customer service, lack of communication between the branch no one knows what's going on. They even broke the contract by not giving us a sale board, they are full of horrendous excuses we've been fighting for nearly 6 weeks to be removed from contract. We escalated to head office and even they failed to meet their 15 working day response time as outlined in their own complaints policy. The high rates that the buyer has to pay all sounds great for the seller but clearly turns buyers off. Shocking all round...AVOID!!!
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We had been on the market ...
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5 Star Review
By : 'D' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : RH8
2 Feb 2013
People found this helpful0
We had been on the market with 2 other agents for 6 months and only had a handful of viewings. As soon as Cubitt & West started marketing we had 8 viewings in the first 2 weeks and an offer which allowed us to buy the house of our dreams. Throughout the whole process the staff kept us updated... Read Full Review
We had been on the market with 2 other agents for 6 months and only had a handful of viewings. As soon as Cubitt & West started marketing we had 8 viewings in the first 2 weeks and an offer which allowed us to buy the house of our dreams. Throughout the whole process the staff kept us updated at all times and helped us complete paperwork and give us advice whenever we asked. If you are looking to sell your home we would definitely recommend them. Thanks
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Both Sophie and John were so ...
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5 Star Review
By : 'Michelle' Services : Letting( As a Tenant ) Would you recommend ? : Yes
22 Oct 2012
People found this helpful0
Both Sophie and John were so friendly and helpful and gave a real personal caring approach. They constantly remained in contact through out and couldn't do more to help... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Oct 2012
Both Sophie and John were so friendly and helpful and gave a real personal caring approach. They constantly remained in contact through out and couldn't do more to help me.
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From the first appointment to ...
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5 Star Review
By : 'PM' Services : Sales( As a Vendor ) Would you recommend ? : Yes
10 Dec 2011
People found this helpful8
From the first appointment to handing over the keys, the guys in the office were fantastic. I would definitely recommend them to anyone looking to sell in the Caterham... Read Full Review
Services : Sales( As a Vendor )Date: 10th Dec 2011
From the first appointment to handing over the keys, the guys in the office were fantastic. I would definitely recommend them to anyone looking to sell in the Caterham area.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.