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    leanne fuller
  • Arlo Risby
    Arlo Risby
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    Tasmin Fargeot
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    Michael Docherty
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    Lauren Eagles
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    Leanne Pitcher
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    Danny Midani
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    Paul
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    Jessie Turner
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    George Potter
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    Julie Sutton
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Cubitt & West

137 Wickham Road Shirley Croydon
Greater London
CR0 8TE

0208 654 3037

Feb 22,2016
Minithumbdown
By:
Feb 22,2016
2 people found
this helpful
We went with Cubbit and west Shirley. The manager Danny said we could go multi agency but then made us sign a sole agency agreement with out telling us. 20 weeks contract plus 2 weeks notice. If were to market the property online or with an agency or sell privately we havento pay cubitt and west £6.000 +. We had high interest on the property but the manager forced us to go with one typical buyer at a low offer. Lost us £20.000 as other buyers was willing to pay £400.000 +. ...
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Comment on agent fees
High fees and terrible service.
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Feb 26,2014
Minithumbup
By:
Feb 26,2014
0 people found
this helpful
C&W helped us find a great property at a price we could afford. They were really professional and helped us with lots of questions and contacting the previous owner to sort out details. They also helped a lot by pushing the solicitor when he was doing absolutely nothing! They were good at keeping in contact and keeping us up to date, and always returned calls promptly....
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Nov 01,2013
Minithumbup
By:
Nov 01,2013
0 people found
this helpful
Danny came and viewed our house and gave a quote on 15/4/13. Open house viewings on 4/5/13 and accepted an offer on 13/5/13. The overall service we received from Cubitt & West was brilliant. When we called the office each member of staff was familiar with the ongoing sale of our property so it was never a case of having to speak with a specific agent... We were kept informed every step of the way and the agents were more than happy to make enquiries on our behalf wth the agent we were buy...
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Oct 14,2013
Minithumbdown
By:
Oct 14,2013
0 people found
this helpful
Would never deal with again, forced my signature on a debit debit, also refused to pay back deposit even after promising to do so, made up different storys eachtime, they never return phone calls...
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By: Chris Challis
Oct 24, 2013
View all comments (1)
I am very sorry to hear that you have experienced bad service from us and I would very much like the opportunity to investigate your situation. If you would give me the details of the property that this relates to I will endeavour to resolve the matter for you. My email address is chris.challis@cubittandwest.co.uk Kind regards Chris Challis Area Lettings Manager....
Sep 29,2013
Minithumbup
By:
Sep 29,2013
0 people found
this helpful
Julie offered a professional service from the start. She listened to our requests which is a quality many professionals lack nowadays. She was efficient, responding promptly to any queries we had and was also instrumental in assisting us with the purchase of a property too. We would recommend Julie to any prospective purchasers/vendors....
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Sep 13,2013
Minithumbup
By:
Sep 13,2013
1 people found
this helpful
I can\'t recommend the team at Cubitt and West in Shirley highly enough. From the start valuing my flat, the excellent copy and photography, right through to the completetion. The team kept me updated at all times and went far and above what was expected to make sure the completion happened at a time convenient to the entire chain. Danny, Julie, Lauren and mortgage adviser Lauren all deserve a special mention for their work especially when there were some wobbles with other people in the chai...
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Sep 09,2013
Minithumbup
By:
Sep 09,2013
0 people found
this helpful
I found Cubitts to be really helpful and professional. As soon as we went in to get details we were looking at properties that afternoon. We weren\'t rushed at all when viewing. Anytime I needed to contact Danny he would always ring me straight back with the answers to the questions we were never left waiting. The whole team were very helpful....
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Aug 29,2013
Minithumbup
By:
Aug 29,2013
0 people found
this helpful
These two ladies have been outstanding, always contacting me when I and my partner Elizabeth delayed in providing an information they needed to enable them proceed further with our application for the flat. Very polite, courteous and understanding, I will recommend them to any of my friends or anybody I know needing direction in either buying or renting a property....
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Jul 04,2013
Minithumbup
By:
Jul 04,2013
0 people found
this helpful
I only had a week to find and to move in a lovely 3-bedroom house when I contacted Cubitt & West regarding one of their latest ads. Miss Jessie Turner was on the other end of the line. She kindly agreed to my urgent request to view the property in a few hours, although later I had to reschedule for early morning next day - which was absolutely no problem for her. I loved the property, and she knew everything I asked about it during the viewing. That gave me the confidence to make an offer st...
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Feb 28,2013
Minithumbup
By:
Feb 28,2013
5 people found
this helpful
For renting out the property 3, the vale in shirley, Tasmin was a great help. She was very thorough and patient with us and was always available to answer any questions we had regarding the property. The dealings were smooth and we are really satisfied with the service she and Arlo provided. They were very professional during the entire cycle, right from property viewing, the way the inventory check was conducted, the contract agreement etc. I would really recommend Tasmin or Arlo and there by C...
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Feb 28,2013
Minithumbup
By:
Feb 28,2013
5 people found
this helpful
They where very helpful and professional in their dealings with customers helping you to make the right choice and decision. they where as honest as possible with their informations and allows you to make your mind up without being pushed into it in a rush. They have quit a good number of properties to choose from around your choice areas of search and you are sure to be assisted in every possible way in getting what will suite your needs. Tasmin in particular piloted my search and kept her p...
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Nov 27,2012
Minithumbdown
By:
Nov 27,2012
0 people found
this helpful
My mother recently purchased her first ever property through cubitt and west. Although the girl that showed her around initially was very good , once the sale was agreed everything went down hill. She was never kept updated and I personally had to progress the sale. The manager of the office was very patronising and showed a complete lack of empathy. I won\'t be using them again and wouldn\'t recommend them....
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Oct 31,2012
Minithumbup
By:
Oct 31,2012
5 people found
this helpful
Had a problem with my previous agent but live abroad so got my brother to show the property to a few agents. He met with Arlo and even if at first sight Cubitts fees seemed much higher than all the rest, my brother told me that if i was to trust an agent to fully manage the property while living abroad, then Cubitt was the only way to go. After the initial contact with Arlo, I continued contact with Tasmin who has been completely amazing. Unfourtunately the previous agent did not do their job...
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Oct 24,2012
Minithumbup
By:
Oct 24,2012
5 people found
this helpful
Arlo and Tasmin have been great, I bought my apartment almost three years ago and needed to put it up on rent ASAP. This is my first experience as a landlady and everything has gone smoothly. Arlo and Tasmin were very accommodating in coming to meet me and see my apartment, take photographs and advise on the best way forward. This was great given the long hours I work, I really appreciated them giving up their evenings to work around my schedule. They listened to my needs and managed my expect...
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Oct 24,2012
Minithumbup
By:
Oct 24,2012
1 people found
this helpful
Tasmin was very efficient and courteous throughout the whole reference and moving in process, ensuring that it went very smoothly. Since moving in she has been an excellent communicator between us and the landlord. Thus enabling repairs and maintenance work to be dealt with cordially. We are very happy with the service we have currently received from Tasmin....
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Sep 26,2012
Minithumbup
By:
Sep 26,2012
1 people found
this helpful
My wife and I are in the process of purchasing a property through Cubitt & West Shirley, and are using them as a one-stop shop for three mortgages, three conveyancing transactions, and the letting of our property in Park Hill, Croydon. Having been unsuccessful in buying a property in Shirley through the office 3 years ago, despite having a cash buyer from another agent, we have placed our faith back in the hands of Cubitt & West at Shirley, and Dani Madani and his new team. Our dec...
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Sep 26,2012
Minithumbup
By:
Sep 26,2012
5 people found
this helpful
We recently used Cubitt and West to find a new property to rent and I have been most impressed with the level of assistance that we received. Arlo and Tasmin are really helpful, keeping us updated and informed of how things were progressing. We registered with numerous estate agents when we were looking for a flat, but the staff at Cubitt and West were the only ones who would call back when they said they would. If you are looking for an estate agent, this is the one to use!...
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Sep 26,2012
Minithumbup
By:
Sep 26,2012
1 people found
this helpful
I dealt with Lauren who was enthusiastic and really made me feel that she cared whether the property was sold. She took time to get to know the property had a good memory for detail and I am delighted that it was her that actually sold the property - she certainly earned any commission she received. Michael Docherty was also very helpful. However I very nearly fell out with the Manager Danni (felt he was a bit of a shark)...
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Sep 25,2012
Minithumbup
By:
Sep 25,2012
5 people found
this helpful
Both Arlo and Tasmin are professional, friendly, polite and efficient. As a first time landlady it was all new to me, but the process ran smoothly and swiftly and I was always kept informed. Would recommend their services....
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Sep 21,2012
Minithumbup
By:
Sep 21,2012
5 people found
this helpful
Arlo was very supportive and really went out of his way to make what would usually be a stresfull time a pleasurable experience. I would certainly recommend him to friends and will definitely call him whenever I consider moving in the future. I have used other agents in the past but cubit and west where by far the most helpfull...
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Sep 17,2012
Minithumbup
By:
Sep 17,2012
5 people found
this helpful
As a first time landlady I was looking for the best professional service available. I contacted C&W and met with Arlo, he was by far the most informative & polite, of all the agents I had contacted. Tasmin then took over & arranged most of the tenant viewings. They were both happy to discuss all tenants in detail and followed up any questions raised. As a first time landlady many questions were asked & sometimes repeatedly!! Thanks for baring with me guys! I will certainly be us...
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Sep 05,2012
Minithumbup
By:
Sep 05,2012
1 people found
this helpful
I currently went through Cubitt and West when i was looking for a propertly to rent, and i have to say i went to view the property in question with Tasmin and was very impressed with the flat and also with the service they provided, the handling of the let was handled very profesionaly by Tasmin and very quickly, i would recommed this agent to anybody whom is looking for any property in the future...
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Sep 04,2012
Minithumbup
By:
Sep 04,2012
5 people found
this helpful
Though out the process both members were very polite and let you know how things were going from the viewing with Arlo in the evening to help with work times, then everything else with Tasmin like the quick turn round of the references to the ease of moving in. Any problems and they get back to you very quickly to deal with them. It made things very easy for me when making my mind up where to go. I would recommend there service and the professionalism shown....
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Sep 04,2012
Minithumbup
By:
Sep 04,2012
6 people found
this helpful
Very happy, Cubitt and West found me a great tenant. Having used another agent for a number of years I was fed up with calls not being returned and broken promises. So far I have found their service professional and efficient, their staff seem to really care and I would be happy to recommend them....
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Feb 19,2012
Minithumbup
By:
Feb 19,2012
6 people found
this helpful
I have recently sold my property through Cubitt & West in Shirley, and I have to say at the beginning although I was very happy with their presentation I did feel their fee were a bit high in comparison to other agents in the area, but if I must say it was worth every single penny. The pictures were perfect, the details were outstanding, my wife even commented why are we selling our house. We secured a buyer within few weeks from being on the market and all seemed to be straight forward, we ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 9 1 5 1 2 1 1 0
leanne fuller - upload your photo leanne fuller
9 reviews

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Arlo Risby Arlo Risby
Associate Partner
10 reviews

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Tasmin Fargeot - upload your photo Tasmin Fargeot
11 reviews

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Michael Docherty - upload your photo Michael Docherty
1 reviews

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Lauren Eagles - upload your photo Lauren Eagles
2 reviews

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Leanne Pitcher - no image available Leanne Pitcher
Lettings Advisor
11 reviews

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Danny Midani - upload your photo Danny Midani
4 reviews

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Paul  - upload your photo Paul
3 reviews

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Jessie Turner - upload your photo Jessie Turner
2 reviews

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George Potter - upload your photo George Potter
0 reviews

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Sian Janman - upload your photo Sian Janman
1 reviews

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Julie Sutton - upload your photo Julie Sutton
2 reviews

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Awards won by Cubitt & West, Croydon CR0 8TE

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