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    Simeon Emanus
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Cubitt & West

5 Station Road Redhill
Surrey
RH1 1NT

01737 778866

Dec 24,2015
Minithumbdown
By:
Dec 24,2015
2 people found
this helpful
Having just completed on a sale with Cubitt and West Redhill Branch, I can honestly say I would NEVER recommend them to anyone. 1) We were lied to regarding our purchasers financial position in order to accept an offer, causing additional stress and concern. 2) Staff used my toilet with the door open in front of my wife. 3) Accused my wife of lying about the above. 4) Manager incredibly rude and inflammatory in all correspondence. I understand many members of staff have left recently and star...
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What agent could do to change your mind?
Premium fees charged... terrible service received.
Comment on agent fees
Premium fees charged... terrible service received.
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Jun 26,2013
Minithumbdown
By:
Jun 26,2013
0 people found
this helpful
Appalling service. We used the agency for 2 viewings. For the 1st one the agent just didn\'t show up, and there was no phone call or email from the agent advising they wouldn\'t be there. Luckily, the vendors were at home, so they showed us around. For the 2nd viewing, we had the viewing arranged at 10.30. We got to the property on time, but there was no agent or vendors waiting for us. 10 minutes later I called the agency to ask what was going on and was told that they were on the other line ca...
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Mar 23,2013
Minithumbup
By:
Mar 23,2013
1 people found
this helpful
Sam was extremely clear on when, to whom and at what price he believed we could rent our porperty. He achieved every element of what he offered. He kept me well informed and seamlessly managed all aspects of the tenancy. Very professional, and personable as well. Definitely recommend to others....
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Jan 29,2013
Minithumbup
By:
Jan 29,2013
0 people found
this helpful
We\'d rented through another agent previously and we,d had a really bad experience so we were totally surprised how easy the process was and how completely satisfied we were with Rachael and Cubitt and West as a whole as everything was explained in full detail right through to fees and answering any other questions we had. We will definately rent through them again and inform our friends to check them out too. Thanks again....
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Jan 25,2013
Minithumbup
By:
Jan 25,2013
1 people found
this helpful
I have been letting my properly through Sam in Redhill for a few months now and am very pleased with the service, and the personal approach he takes to customers. I am living oversees so Sam is excellent at email communication and responding to me instantly regarding questions I have. He also sends me my account information via email and post so I can keep track of the incomings and outgoings. When there was an issue with a blind in the lounge, Sam was able to sort it out very quickly and for ve...
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Dec 21,2012
Minithumbdown
By:
Dec 21,2012
4 people found
this helpful
I agree with the first review. Racheal attempted to pull the wool over my eyes. She is quite possibly the rudest person i have ever met. This woman is a compulsive liar and attempted to sell my home on the cheap to benefit a family member of her own. I strongly reccommend people not to use cubitt and west in redhill. I must add that not all the branches are the same as the dorking branch currently manage two of my rental properties and have always been a pleasure to do business with....
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Nov 23,2012
Minithumbup
By:
Nov 23,2012
1 people found
this helpful
I\'ve dealt with the branch manager Rachel on numerous occassions. She helped my wife and I to buy our first property in Garlands Road a few years back and we have sinse sold through her twice. If you are looking for someone who is honest and reliable Rachel says it how it is and gets the job done. She is upfront and truthful on price and even got slightly more than we expected this time around. Her knowledge of the area and market was paramount to us and her team are all mini versions of he. It...
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Aug 10,2011
Minithumbdown
By:
Aug 10,2011
20 people found
this helpful
Most horrific selling/buying experience I\'ve ever had because of Cubitt and West. They stiched me up with a solicitor I didn\'t want to use, even though I told them I wanted to use my own, it turned out later the solicitor was paying them a referral fee, luckily the solicitor was honest enough too point this out, but the agent wasn\'t. I only found out after they\'d been instructed (by Cubitt). Still in the middle of it, am thinking of reporting them under the Bribery Act, because of the way th...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £365,000
  • Max: £365,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 0 1 2 0 0 0 2
leanne fuller - upload your photo leanne fuller
9 reviews

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Leanne Pitcher - no image available Leanne Pitcher
Lettings Advisor
11 reviews

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Rachel  - upload your photo Rachel
2 reviews

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Paul  - upload your photo Paul
3 reviews

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Simeon Emanus - no image available Simeon Emanus
Senior Sales Advisor
0 reviews

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Awards won by Cubitt & West, Redhill RH1 1NT

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