Horsham, RH12
3.9/5, 20 reviews
75% recommended
33% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
25% lettings fee satisfaction

Opening Hours
Address

Cubitt & West
Grandford HouseCarfax
Horsham
West Sussex
RH12 1EB
01403 269268

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 100% £590,000 £590,000
Lettings 100% 25% £950 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 9 3 0 1 1 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“We bought a property that was being marketed ......”

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Nov 01,2020
Minithumbup
By: 'Peter'
Nov 01,2020
0 people found
this helpful
We bought a property that was being marketed by Cubitt and West. The sales agent, Rebecca, was very efficient and professional, and found out the answers to any questions we had. The progress chaser, Lisa, kept us up to date with what was happening regarding ...
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“Best Agents for Tenants...”

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May 07,2020
Minithumbdown
By: 'Ruth'
May 07,2020
0 people found
this helpful
Cubitt and West are the best company if you are a tenant as they put your needs above those of the landlords who instruct them and pay fees. You don't have to pay market rent as they don't want to upset you and don't worry ...
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“Avoid at all cost...”

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Sep 15,2018
Minithumbdown
By: 'Steve'
Sep 15,2018
7 people found
this helpful
I was a tenant for 6 months and I have to say that Cubitt and West were the worst letting agents I've ever had. They were; slow to deal with issues when I moved in (4 months to fix one of the issues), didn't respond to emails, ...
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Comment on agent fees
Expensive but in line with peers, industry issue.
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“None...”

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Jun 30,2018
Minithumbdown
By: 'Luciano'
Jun 30,2018
6 people found
this helpful
Absolutely shit the worst estate agents in the country. Absolute rubbish better off using Mickey mouse and co they would do a better job...
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Comment on agent fees
Bad
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“This is the worst company I have come across for ......”

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Nov 05,2015
Minithumbdown
By: 'Hannah'
Nov 05,2015
8 people found
this helpful
This is the worst company I have come across for customer service in a long time. The attitude of maintenance staff is unhelpful and they were willing to leave a young family without heating and hot water, as well as leaving us locked out of ...
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“Excellent service, Sarah was thorough, organised and helped me acquire ......”

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Nov 15,2013
Minithumbup
By: 'Julie'
Nov 15,2013
0 people found
this helpful
Excellent service, Sarah was thorough, organised and helped me acquire this perfect property for my needs. I needed somewhere within my price range for my business, son and especially our lovely greyhound. The house ticked all the boxes....
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“Sarah went the extra mile on many occasions to ensure ......”

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Sep 22,2013
Minithumbup
By: 'Ryan'
Sep 22,2013
0 people found
this helpful
Sarah went the extra mile on many occasions to ensure that I got the property I wanted, and to make sure everything went as smoothly as possible. I can't recommend Sarah and Cubitt and West enough, without their extra effort I wouldn't have got the ...
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“A very professional and friendly service. All documents were clear ......”

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Sep 20,2013
Minithumbup
By: 'Maf'
Sep 20,2013
0 people found
this helpful
A very professional and friendly service. All documents were clear and timely. The only thing to mar the experience is not getting all the keys after 1 month....
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“Sarah was very helpful and responded to my emails quickly ......”

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Sep 19,2013
Minithumbup
By: 'Tom'
Sep 19,2013
1 people found
this helpful
Sarah was very helpful and responded to my emails quickly and accurately. However the maintenance department haven't yet answered an email I have sent regarding problems in the property. When I have called they say they will get back in touch and never do....
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“* Took 3 weeks to put my property on right move* I ......”

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May 28,2013
Minithumbdown
By: 'Sarah'
May 28,2013
11 people found
this helpful
* Took 3 weeks to put my property on right move * I paid £100 for professional photos, I took half a day off work to be at home when they arrived and they didn't turn up due to an admin error * Signed a sole agency agreement as they ...
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“Property was put on the Internet very quickly. Faster than ......”

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Apr 23,2013
Minithumbup
By: 'NO'
Apr 23,2013
0 people found
this helpful
Property was put on the Internet very quickly. Faster than the second Agent. Let within a week from first day of viewings. Generally very helpful and competitive price....
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“We were in urgent need of rented accommodation due to ......”

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Apr 12,2013
Minithumbup
By: 'Mr'
Apr 12,2013
0 people found
this helpful
We were in urgent need of rented accommodation due to the sale of our house and Ciaran provided us with a fast, efficient service , always returning our calls and answering our queries promptly which was very reassuring at a stressful time....
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“Extremely helpful - as a first time tenant she guided ......”

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Apr 10,2013
Minithumbup
By: 'Liz'
Apr 10,2013
0 people found
this helpful
Extremely helpful - as a first time tenant she guided us through the process of securing our property and was always at the end of the phone to answer our questions....
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“Ciaran was surpirsingly one of the few agents in the ......”

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Mar 13,2013
Minithumbup
By: 'Wesley'
Mar 13,2013
3 people found
this helpful
Ciaran was surpirsingly one of the few agents in the West Sussex area that followed up on our viewing. We actually offered on another property initially and explained the reasons to Ciaran who understood and was happy to hold his property as a second choice ...
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“With regard to both our properties let via your company, ......”

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Feb 15,2013
Minithumbup
By: 'Anthony'
Feb 15,2013
1 people found
this helpful
With regard to both our properties let via your company, Ciaran Grace dealt with both lettings in a professional, courteous and friendly manner. it was always very easy to contact Ciaran on any queries, which were dealt with immediately. I would always recommend your company ...
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“Sophie has been excellent at providing information/assistance prior and ......”

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Jan 22,2013
Minithumbup
By: 'Ryan'
Jan 22,2013
0 people found
this helpful
Sophie has been excellent at providing information/assistance prior and post move into the property. She has always made herself available to help me with any query. She is polite and professional at all times. I would recommend Sophie to anybody requiring a property agent ...
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“I primarily dealt with Sophie Harrison. From the moment she ......”

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Sep 12,2012
Minithumbup
By: 'Michelle'
Sep 12,2012
0 people found
this helpful
I primarily dealt with Sophie Harrison. From the moment she showed us around the house we found her to be very proffessional and easy to deal with. This was the first time we had rented through an agency and Sophie was very helpful and responsive ...
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By: Sophie Harrison
Oct 10, 2012
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Thank you Michelle for your kind words! ...

“I recently planned on moving to Horsham so I was ......”

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Sep 04,2012
Minithumbup
By: 'BB'
Sep 04,2012
0 people found
this helpful
I recently planned on moving to Horsham so I was looking to rent a property. I emailed 3-4 agents in the area and Sophie was by far the most helpful. She explained the lettings process to me thoroughly and talked me through suitable propeties being ...
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By: Sophie
Oct 11, 2012
View all comments (1)
Many thanks for your kind words, hopefully we will be able to help you to find somewhere in the future. ...

“This is my first time letting out a property, and ......”

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Aug 24,2012
Minithumbup
By: 'CMC'
Aug 24,2012
0 people found
this helpful
This is my first time letting out a property, and as I have moved out of the area I didn't want to be particularly hands on. Ciaran has provided this with a full and thorough service making the whole experience very painless and effortless. At ...
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“I had a bad experience with an agent. and was ......”

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Aug 20,2012
Minithumbup
By: 'Elizabeth'
Aug 20,2012
0 people found
this helpful
I had a bad experience with an agent. and was unsure who to contact when I remembered the local branch of Cubitt and West in Southwater. The sales manager had visited my house four years previously for a valuation, I called in at the office, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Cubitt & West, Horsham RH12 1EB


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