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    leanne fuller
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    Ciaran Grace
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    Sophie Harrison
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    Leanne Pitcher
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    Paul
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    Sarah Montague
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Cubitt & West

Grandford House Carfax Horsham
West Sussex
RH12 1EB

01403 269268

Nov 05,2015
Minithumbdown
By:
Nov 05,2015
4 people found
this helpful
This is the worst company I have come across for customer service in a long time. The attitude of maintenance staff is unhelpful and they were willing to leave a young family without heating and hot water, as well as leaving us locked out of the property as they have no master key. Repairs have taken a long time, contractors have not turned up when promised.... I could go on! I will not use this company for anything property related ever again. Disappointed and disgusted with the way we have b...
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Nov 15,2013
Minithumbup
By:
Nov 15,2013
0 people found
this helpful
Excellent service, Sarah was thorough, organised and helped me acquire this perfect property for my needs. I needed somewhere within my price range for my business, son and especially our lovely greyhound. The house ticked all the boxes....
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Sep 22,2013
Minithumbup
By:
Sep 22,2013
0 people found
this helpful
Sarah went the extra mile on many occasions to ensure that I got the property I wanted, and to make sure everything went as smoothly as possible. I can\'t recommend Sarah and Cubitt and West enough, without their extra effort I wouldn\'t have got the flat I wanted. Thanks!...
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Sep 20,2013
Minithumbup
By:
Sep 20,2013
0 people found
this helpful
A very professional and friendly service. All documents were clear and timely. The only thing to mar the experience is not getting all the keys after 1 month....
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Sep 19,2013
Minithumbup
By:
Sep 19,2013
1 people found
this helpful
Sarah was very helpful and responded to my emails quickly and accurately. However the maintenance department haven\'t yet answered an email I have sent regarding problems in the property. When I have called they say they will get back in touch and never do....
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May 28,2013
Minithumbdown
By:
May 28,2013
10 people found
this helpful
* Took 3 weeks to put my property on right move * I paid £100 for professional photos, I took half a day off work to be at home when they arrived and they didn\'t turn up due to an admin error * Signed a sole agency agreement as they were very good at selling the company being \'Horshams number one estate agent\'. I thought it was a 12 week agreement however after being unhappy after the first few weeks read the agreement in detail to discover it was actually 20 weeks which is just too ...
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
0 people found
this helpful
Property was put on the Internet very quickly. Faster than the second Agent. Let within a week from first day of viewings. Generally very helpful and competitive price....
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Apr 12,2013
Minithumbup
By:
Apr 12,2013
0 people found
this helpful
We were in urgent need of rented accommodation due to the sale of our house and Ciaran provided us with a fast, efficient service , always returning our calls and answering our queries promptly which was very reassuring at a stressful time....
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Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
Extremely helpful - as a first time tenant she guided us through the process of securing our property and was always at the end of the phone to answer our questions....
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Mar 13,2013
Minithumbup
By:
Mar 13,2013
0 people found
this helpful
Ciaran was surpirsingly one of the few agents in the West Sussex area that followed up on our viewing. We actually offered on another property initially and explained the reasons to Ciaran who understood and was happy to hold his property as a second choice - when things fell through with our first property, Ciaran moved very quickly to secure the tenancy for us which we very much appreciated. Since, everything has been smooth and have found him to be helpful and quick to respond on our questi...
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Feb 15,2013
Minithumbup
By:
Feb 15,2013
1 people found
this helpful
With regard to both our properties let via your company, Ciaran Grace dealt with both lettings in a professional, courteous and friendly manner. it was always very easy to contact Ciaran on any queries, which were dealt with immediately. I would always recommend your company to anyone considering letting properties....
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Jan 22,2013
Minithumbup
By:
Jan 22,2013
0 people found
this helpful
Sophie has been excellent at providing information/assistance prior and post move into the property. She has always made herself available to help me with any query. She is polite and professional at all times. I would recommend Sophie to anybody requiring a property agent in the area....
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Sep 12,2012
Minithumbup
By:
Sep 12,2012
0 people found
this helpful
I primarily dealt with Sophie Harrison. From the moment she showed us around the house we found her to be very proffessional and easy to deal with. This was the first time we had rented through an agency and Sophie was very helpful and responsive to our questions. Sophie is a credit to Cubitt and West and a pleasure to deal with. Thank you Sophie! Ciraran was also very helpful and proffessional. Excellent staff at the Horsham branch!...
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By: Sophie Harrison
Oct 10, 2012
View all comments (1)
Thank you Michelle for your kind words!....
Sep 04,2012
Minithumbup
By:
Sep 04,2012
0 people found
this helpful
I recently planned on moving to Horsham so I was looking to rent a property. I emailed 3-4 agents in the area and Sophie was by far the most helpful. She explained the lettings process to me thoroughly and talked me through suitable propeties being marketed for lettings. I would have no hesitation in reccommending Sophie to a friend, to help with what could be, a daunting situation as she was excellent! I now no longer will be needing a property in Horsham but I hope I can deal with Sop...
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By: Sophie
Oct 11, 2012
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Many thanks for your kind words, hopefully we will be able to help you to find somewhere in the future.....
Aug 24,2012
Minithumbup
By:
Aug 24,2012
0 people found
this helpful
This is my first time letting out a property, and as I have moved out of the area I didn\'t want to be particularly hands on. Ciaran has provided this with a full and thorough service making the whole experience very painless and effortless. At very short notice he came out to view my property on his day off because that best suited me, and with his advice I put it on at a price that I was happy with, and one that would mean it would be rented out quickly. It took less than a week to find tenant...
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Aug 20,2012
Minithumbup
By:
Aug 20,2012
0 people found
this helpful
I had a bad experience with an agent. and was unsure who to contact when I remembered the local branch of Cubitt and West in Southwater. The sales manager had visited my house four years previously for a valuation, I called in at the office, he recognised me and put me in touch with Ciaran Grace and the lettings team in Horsham. I was very short of time and needed to get new tenants into my house before leaving for China where I work. Ciaran came the following day, was effficient and organise...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 9 1 0 1 0 0 1 0
leanne fuller - upload your photo leanne fuller
9 reviews

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Ciaran Grace - upload your photo Ciaran Grace
6 reviews

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Sophie Harrison - no image available Sophie Harrison
Lettings Advisor
5 reviews

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Leanne Pitcher - no image available Leanne Pitcher
Lettings Advisor
11 reviews

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Paul  - upload your photo Paul
3 reviews

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Sarah Montague - upload your photo Sarah Montague
3 reviews

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Vicki  James - no image available Vicki James
Lettings Manager
0 reviews

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Vicki Davies - upload your photo Vicki Davies
1 reviews

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Vicki Nightingale - upload your photo Vicki Nightingale
1 reviews

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