Crawley, RH10
3.9/5, 26 reviews
77% recommended
75% sales valuation accuracy
90% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Cubitt & West
1 High Street
Crawley,Crawley
West Sussex
RH10 1BH
01293 522233

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 90% £185,000 £4,300,000
Lettings 100% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 4 2 7 0 4 0 2 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Cubitt and West were very professional with t......”

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Oct 07,2022
Minithumbup
Nicole
By: 'Ken Matthews'
Oct 07,2022
0 people found
this helpful
Cubitt and West were very professional with their presentation and the open day which attracted a fantastic response. Nichole was especially helpful, approachable and professional with any queries we had. Nichole was always very quick to respond to any of our questions or concerns, she ...
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“Dear [Nichole], Thank you so much for your he......”

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May 06,2022
Minithumbup
Nicole
By: 'Ilirjan Shehu'
May 06,2022
2 people found
this helpful
Dear [Nichole], Thank you so much for your help with buying our home. You made the process simple and easy to understand for us and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have ...
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“From the first visit when we decided to test ......”

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Mar 08,2022
Minithumbup
Liam
By: 'Alan & Kim'
Mar 08,2022
0 people found
this helpful
From the first visit when we decided to test the market we found the team professional and helpful, the online content and video walk round were excellent by and after the first open day our property was sold. Liam and then Nichole were always there ...
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“Through no fault of theirs this was a long dr......”

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Feb 04,2022
Minithumbup
Nicole
By: 'Stephen Bird'
Feb 04,2022
0 people found
this helpful
Through no fault of theirs this was a long drawn out sale. Nichole at the Crawley Branch maintained contact at the right intervals and was proactive in suggesting the optimum method of sale to realise the best selling price which exceeded our expectations. I wouldn’...
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“Terrible rude agent on the phone when we rang......”

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Dec 21,2021
Minithumbdown
By: 'Kelly'
Dec 21,2021
2 people found
this helpful
Terrible rude agent on the phone when we rang to book a property viewing. Not helpful at all and won't be ringing again about any of their properties for sale....
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“Amazing team and wonderful service...”

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Nov 30,2021
Minithumbup
Abigail
By: 'RB'
Nov 30,2021
0 people found
this helpful
The whole team was very helpful and professional to answer our queries .We have dealt with Abigel,Nicol and Dan ....
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“Liam from Crawley branch is the most unprofes......”

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Aug 18,2021
Minithumbdown
Liam
By: 'James'
Aug 18,2021
3 people found
this helpful
Liam from Crawley branch is the most unprofessional rudest discriminating person I have ever come across. He hanged up on me on the phone and refused to cooperate with me. He told me he did not have time to deal with my enquiry and then ...
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“Mr Liam Galliford...”

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Jul 30,2021
Minithumbup
By: 'Mr'
Jul 30,2021
0 people found
this helpful
Hi, I would just like to commend Laim Galliford, senior sales consultant at your Crawley branch. Although my purchase has not yet been completed, Liam, who had previously shown me around other properties, has been nothing but excellent in his attitude, appearance and professionalism. He ...
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“**WORST AGENT IN CRAWLEY**...”

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Dec 14,2020
Minithumbdown
By: 'Adam'
Dec 14,2020
3 people found
this helpful
**TERRIBLE AGENTS! Extremely unprofessional In all sense of the word, this is the kind of nightmare agent that give the rest a bad name. After going with another agent (Mansell Mctagget) we were met with hostility and rudeness from ***. If you decline their services instruction, ...
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By: Chris Ayton
Jan 22, 2022
View all comments (2)
Fully agree. Mistakes continually made and never respond to phone or emails ...

“Nicole dealt with my buying and selling fou......”

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Jan 17,2020
Minithumbup
Nicole
By: 'Brenda'
Jan 17,2020
0 people found
this helpful
Nicole dealt with my buying and selling found her to be most helpful helping me to fill in various forms yes i would recommend her also a thank you to Heena who was also very helpful...
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“Not serious estate agents. Our recent experie......”

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Nov 09,2019
Minithumbup
By: 'Renauld'
Nov 09,2019
0 people found
this helpful
Not serious estate agents. Our recent experience with them (4th November to 9th November 2019) . Called to view property on Monday, were told they will get back to confirm viewing arrangements. Ok so we waited. Called them back next day Tuesday, then Wednesday and then Thursday, ...
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“Cubitt and West Crawley...”

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Apr 11,2019
Minithumbup
By: 'Dave'
Apr 11,2019
0 people found
this helpful
Signed up with the Crawley branch to sell my apartment after a previous agent was unsuccessful.Although the price to sell was more expensive I was assured the extra cost would be worthwhile.Well it certainly was.I can only state that from initial viewings ...
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Comment on agent fees
see previous review
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“Very helpful throughout...”

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Apr 08,2019
Minithumbup
Nicole
By: 'Humaira'
Apr 08,2019
0 people found
this helpful
Nicole dealt with our case and she was so wonderful . Very polite and helpful and professional. It was a long process as we were buying a property with chsin attached but it really helped that She kept us informed throughout the process. I would be ...
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“After being told by the estate agents on numerous occassions ......”

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Jan 13,2018
Minithumbdown
By: 'FrustratedBuyer'
Jan 13,2018
9 people found
this helpful
After being told by the estate agents on numerous occassions that our offer would need to be in excess of £305,000 for us to secure the house of our dreams, this is even after speaking directly with the branch manager, due to as they put it "...
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Comment on agent fees
N/A
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“Has anyone had any dealings with the Crawley branch and ......”

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Mar 28,2017
Minithumbdown
By: 'Anon'
Mar 28,2017
0 people found
this helpful
Has anyone had any dealings with the Crawley branch and rented from a Mr. Ali? I have had several issues with a rented house he owned....
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Comment on agent fees
The house was advertised as a four bedroom house when in fact it was a three bedroom house.
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“We would like to thank Nicole at the Crawley Branch ......”

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Oct 11,2016
Minithumbup
Nicole
By: 'Sandra'
Oct 11,2016
3 people found
this helpful
We would like to thank Nicole at the Crawley Branch of cubitt and west for helping us move from 19 Honeysuckle Lane in crawley. I found it very stressful and i can only say that it was Nicole's help which kept me sane and in the ...
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“Helpful , polite staff. Phone calls were returned quickly.. When first ......”

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Jun 23,2016
Minithumbup
George
By: 'Katie'
Jun 23,2016
1 people found
this helpful
Helpful , polite staff. Phone calls were returned quickly.. When first sale fell through arranged another with plenty of viewers. George and nicol we're particularly proactive trying to sort out problems as they arose....
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Comment on agent fees
Seems to be in line with market rate
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“Excellent work done especially by Ella and John. They were ......”

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Nov 14,2013
Minithumbup
By: 'Bob'
Nov 14,2013
0 people found
this helpful
Excellent work done especially by Ella and John. They were both efficient and very helpful in resolving any problems we had with regard to setting us up as guarantors for our daughter. They were particularly good in keeping us up to date and informed. This ...
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“Charlie was incredibly helpful friendly and professional at all times ......”

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Aug 31,2013
Minithumbup
Charlie
By: 'Amber'
Aug 31,2013
0 people found
this helpful
Charlie was incredibly helpful friendly and professional at all times and I would definitely recommend him to friends and fmily...
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“We really appreciate the way Ella and John help us ......”

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Aug 30,2013
Minithumbup
By: 'Marek'
Aug 30,2013
0 people found
this helpful
We really appreciate the way Ella and John help us during the whole process before moving in to a new flat. Communication was excellent and clear. They kept us informed about all updates about property. Thx a lot,...
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“I was recommended by a friend and initially spoke to ......”

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Aug 27,2013
Minithumbup
By: 'Tracey'
Aug 27,2013
0 people found
this helpful
I was recommended by a friend and initially spoke to your sales department. Emma assisted me. I decided to re-let my house and your lettings department have been so helpful and extremely organised. They are so friendly on the telephone and as I live many ...
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“The agent from start to finish of our transaction provided ......”

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Aug 22,2013
Minithumbup
John
By: 'Michael'
Aug 22,2013
0 people found
this helpful
The agent from start to finish of our transaction provided a thoroughly professional service. Nothing was too much trouble and he ensured we were able to move to the property in the quickest time possible. I would certainly recommend this agency to anyone considering moving ...
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“The agent listened to my needs, presented the service options ......”

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Aug 21,2013
Minithumbup
John
By: 'Mrs'
Aug 21,2013
0 people found
this helpful
The agent listened to my needs, presented the service options suitable for my needs and a costing that allowed me to balance the value of this service. The agent maintained contact and frequent communication with me. The agent sourced and vetted my new tenant and ...
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“Very pleased with the service provided by both Ella and ......”

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Aug 21,2013
Minithumbup
John
By: 'Dyan'
Aug 21,2013
0 people found
this helpful
Very pleased with the service provided by both Ella and John and delighted with the flat. Both were prompt and polite in responding. One slight niggle was the tenancy progression team. I had to chase them for information and did not have details confirmed until ...
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“She was very quick with information and really helped us ......”

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Aug 16,2013
Minithumbup
By: 'Erin'
Aug 16,2013
1 people found
this helpful
She was very quick with information and really helped us when getting all the relevent documents together when we wanted to move asap. She was very polite and easy to talk to and happy to help and give information whenever we needed. She was very ...
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“Renting a property through Cubitt & West, and they tried to ......”

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Apr 11,2010
Minithumbdown
By: 'pm'
Apr 11,2010
6 people found
this helpful
Renting a property through Cubitt & West, and they tried to charge me a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Cubitt & West, Crawley RH10 1BH



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