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    Sam Watson
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    Peter Walter
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    Amanda Crowson
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    Sam Bedford
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    Paul Lever
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    Siobhan Lever
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    Amanda Crowson
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Cromwells Estate Agents

77d Manor Road Wallington
Surrey
SM6 0DE

020 8647 4422
May 21,2017
Minithumbdown
By: 'H'
May 21,2017
0 people found
this helpful
Gutted as our seller pulled out due to delays, delays which we were not aware were a problem until the seller had already pulled out and it was too late. Had Cromwells of contacted us when the seller first expressed concern we could have communicated what was happening our end. Every contact we had with Mitzi she was rude and abrupt. She was keen to put the blame on us even though we were blissfully unaware of the apparent issues. We have been well and truly let down by Cromwells due ...
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Feb 23,2017
Minithumbdown
By: 'Surprised'
Feb 23,2017
1 people found
this helpful
As a buyer I was disappointed to be told by a member of staff at Cromwells, that there was no point in her updating their system to reflect our revised budget because they don't have time to "ring out" on their applicants. Our house was under offer to a first time buyer, so we were in a good position, but she said there just wasn't any point in changing our details. She didn't even ask my name. Furthermore, I was told that it was better to register for Rightmove alerts which would be q...
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Comment on agent fees
Not applicable.
Was this helpful? Yes
By: Steven
Sep 14, 2017
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Same experience A house I was interested in had been on the market 5 days They said it was 'gone' Did not ask my position or what I was prepared to offer Definitely a strange approach to getting good buyers in a good position ...
Jul 21,2016
Minithumbdown
By: 'S and L Lawson'
Jul 21,2016
5 people found
this helpful
Appalling service. Sam talked the talk but they never walked the walk. We should have charged them for our phone bill as we were chasing them up constantly. Know all the staff by making calls but they are utterly useless at chasing things up. They need to change their name to Crapwells....
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Comment on agent fees
Fees good = service poor
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Jul 18,2016
Minithumbup
Sam Watson
Peter Walter
By: 'Aaron'
Jul 18,2016
0 people found
this helpful
Absolutely amazing! They helped me find a suitable buyer for my family home that I had to give up begrudgingly....
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Jul 17,2016
Minithumbup
Amanda Crowson
Sam Watson
By: 'Michael'
Jul 17,2016
0 people found
this helpful
Sam really helped by providing advise as to what to look out for in a house and an estate agent. I felt that I was being pressured by a different agency, but he assured me that I wasn't bound into anything. Amanda helped us find a perfect new home within by budget, and she dealt with me really professionally!...
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Comment on agent fees
Really low in comparison to who I was going to go with initially
Was this helpful? Yes
Jul 10,2016
Minithumbup
Peter Walter
Paul Lever
By: 'Jake'
Jul 10,2016
0 people found
this helpful
This small and homely office provided nothing but help from the offset. The open day they held for my property had a great atmosphere and I believe this helped with the price they achieved for my property. Any issues I had were dealt with accordingly - a great agency to work with!...
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Jul 10,2016
Minithumbup
Paul Lever
Amanda Crowson
By: 'Jasmine'
Jul 10,2016
1 people found
this helpful
I was struggling to find a house that I could really fall in love with as my budget was quite low. Paul helped me by identifying what I really wanted in a home and Amanda pointed out these features in houses on open days! I am so glad I stumbled across this Estate Agency!!...
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Jul 10,2016
Minithumbup
Amanda Crowson
Sam Bedford
By: 'Samir'
Jul 10,2016
0 people found
this helpful
Absolutely amazing service - I definitely recommend! The service is great, they are impeccably organised and, overall, they are lovely people. Thanks to all at Cromwells....
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Jun 17,2016
Minithumbdown
By: 'PTHEACE'
Jun 17,2016
5 people found
this helpful
Pathetic. Worst service ever. If had a choice would never use them. Do not have courtesy to contact you regarding offers and dont even tell you if a property is under offer if you email for information. THIS HAPPENS ON MULTIPLE OCCASIONS. AVOID....
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Jul 13,2015
Minithumbup
Siobhan Lever
By: 'Nick'
Jul 13,2015
1 people found
this helpful
Cromwells were fantastic right from the start. I must have viewed close to 70 properties with other estate agents, i really wish i had gone to them first. I felt that Siobhan had our best interests at heart and guided me though the process impeccably ( As this was a first home purchase for me, this was really important as i had to place all my trust in her). We had a tight time scale but Siobhan made me feel that i was a priority and she did all she could to keep to process moving along. They ...
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Apr 25,2015
Minithumbdown
By: 'EM'
Apr 25,2015
4 people found
this helpful
This agent are so arrogant. We decided to use them because it looks like most others in the area do but what a mistake! After we had been talked into signing a long contract with them the only contact we really had from them was them telling us to reduce the price that THEY had told us they would get. Hardly any viewings until we told them we were leaving at the end of the contract and then it seemed they were sending round people with no interest whatsoever in our place. When we left ...
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What agent could do to change your mind?
Done their job, is was obvious they had not done anything for us as our next agent sold our property in less than a quarter of the time they had. Useless.
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Apr 13,2015
Minithumbup
Siobhan Lever
By: 'BARRY'
Apr 13,2015
0 people found
this helpful
We sold and bought through Cromwells in Wallington Surrey Siobhan dealt with both selling and buying she was very helpful and understanding and got us through a difficult purchase would sell and buy again through Cromwells we thank you Siobhan...
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Apr 09,2015
Minithumbup
Siobhan Lever
By: 'John F'
Apr 09,2015
0 people found
this helpful
Great service received from start to finish. Siobhan was fantastic and helped every step of the way. Issues were resolved quickly. I harassed almost everyday at some points and my calls were always taken or returned. Cant rate them highly enough....
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Mar 26,2015
Minithumbdown
By: 'SJS'
Mar 26,2015
3 people found
this helpful
I made the mistake of responding to their flyer as it came through the door after my wife & I had decided to go on the market. They seemed very pushy on the phone. I spoke to a lady who booked them into value. During the appointment they insisted on taking the photos & measuring even though I had not made a decision at that point. Eventually I was forcibly persuaded to go on the market there & then. With hindsight I shouldn't have fallen for the pushy sales pitch & the we have...
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What agent could do to change your mind?
Don't trick customers, don't swear to customers, don't threaten customers!
Attached Files
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Jan 27,2015
Minithumbdown
By: 'A homebuyer'
Jan 27,2015
4 people found
this helpful
I used this agency to buy a property and they were truly awful. At one point they were shouting down the phone at me because I'd tried to change an appointment. I only phoned them when I had no other option. Strangely they seemed to be the dominant agency in my area, perhaps they're polite to sellers....
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What agent could do to change your mind?
If they\'d been polite and professional that would have been helpful.
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Jun 23,2014
Minithumbdown
By: 'Unhappy Customer'
Jun 23,2014
6 people found
this helpful
We just bought a flat via Cromwells Wallington and they have been completely unhelpful, with incompetent members of staff answering the phone and no willingness to resolve our queries/problems whatsoever, taking the 'it's not my problem' approach. They promised call backs on at least 5 occasions, and we never received even one and when I called them to check up they didn't care to help me and told me they'd call back again (which they never did). Most of them just had a really foul attitude. We ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £235,000
  • Max: £445,000

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Sam Watson - upload your photo Sam Watson
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Peter Walter - upload your photo Peter Walter
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Amanda Crowson - upload your photo Amanda Crowson
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Sam Bedford - upload your photo Sam Bedford
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Siobhan Lever - upload your photo Siobhan Lever
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Gina Christensen - upload your photo Gina Christensen
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