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    Teresa
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    Ian Jordan
Cromwells are a wholly independent Estate Agent specialising in sales and lettings in all local areas . We have a comprehensive knowledge backed up by expert valuers on all types of property, whether you have a property for sale or a property to let in and around the Wallington, Carshalton, Cheam and Worcester Park offices. We are at the cutting edge in all forms of marketing in both regional and local news, print, and listings on major websites including Rightmove, Zoopla and Prime Location a Read full description...s well as many others, to ensure maximum coverage. Cromwells are fully independent estate agents and we pride ourselves on providing a first class service to both buyers and sellers. Our enthusiastic and experienced sales team will be delighted to help you with all of your property needs. If you would like a free market valuation for either selling or letting, please do not hesitate to contact us. Whether Buying, Selling or Letting, make Cromwells your first choice
Cromwells Estate Agents

95 Banstead Road, Carshalton Beeches Carshalton
Surrey
SM5 3NP

020 8642 5468
Website not available

Properties for Sale
Properties to Rent

“ An excellent service all round... ”

Mar 28,2018
Minithumbup
Teresa
By: 'J&SD'
Mar 28,2018
0 people found
this helpful
"Teresa at Cromwells did a fantastic job as our Agent, co-ordinating the recent sales and purchases of all 3 properties in the chain, She was highly professional and ultra-efficient throughout the conveyancing process, provided excellent customer service, and was friendly, helpful and positive at all ...
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Comment on agent fees
Value for Money
Was this helpful? Yes

“ The Best... ”

Mar 23,2018
Minithumbup
By: 'Ian Kemp MBE'
Mar 23,2018
0 people found
this helpful
I was very impressed by Cromwells when they carried out a house valuation for me a couple of years ago, and they were therefore my first choice of estate agent when my mother went into a care home and it became necessary to sell her ...
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Comment on agent fees
Fees were fine and the inclusive legal package was very helpfull
Was this helpful? Yes

“ Excellent service throughout... ”

Mar 23,2018
Minithumbup
Teresa
Ian Jordan
By: 'A and T'
Mar 23,2018
0 people found
this helpful
We cannot praise Teresa and Ian highly enough for their hard work, kindness and dedication in what proved to be a protracted sale. They were so helpful throughout the sale and were only too happy to deal with any queries and problems as they arose. ...
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Comment on agent fees
We consider the fees were appropriate bearing in mind this proved to be a protracted sale.
Was this helpful? Yes
Feb 19,2018
Minithumbup
Ian Jordan
Teresa
By: 'SN'
Feb 19,2018
0 people found
this helpful
Ian and Teresa handled all aspects of our sale and surpassed all our high expectations and delivered truly excellent service. They managed to secure a higher sales price than another agent had suggested for our house. They kept us informed every step of the way ...
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Comment on agent fees
Very reasonable fees. They were well worth the money!
Was this helpful? Yes
Nov 27,2015
Minithumbdown
By: 'Dumbfounded'
Nov 27,2015
9 people found
this helpful
What an awful and traumatic experience, it's been months and we are still recovering. They didn't like dealing with other estate agents, and they tried to skip and jump their way through the whole procedure. Our agents had told them that there is a protocol ...
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Was this helpful? Yes
Nov 14,2015
Minithumbup
Teresa
By: 'Great experience'
Nov 14,2015
0 people found
this helpful
I dealt mostly with Teresa and she was excellent very efficient, friendly and made the whole process simple and straightforward. Justin was also very helpful and constructive. Teresa organised an open day which got us a buyer. They handled all aspects of the sale and ...
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Comment on agent fees
The price they achieved more than covered their fee. I spoke to a neighbour selling their property who were also using Cromwells and they gave excellent feedback too.
Was this helpful? Yes
Nov 05,2015
Minithumbup
By: 'Oliet'
Nov 05,2015
0 people found
this helpful
I dealt with both and they were excellent. Gave me sound advise on valuation of our flat and advertised it promptly we sold our flat overnight. Justin went extra mile working out of ours to get this done. He was very professional, precise and very ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 03,2015
Minithumbdown
By: 'Unhappy'
Nov 03,2015
8 people found
this helpful
we put an offer in on a property, which was accepted and we went through the conveyancing process. Cromwells decided to put a moving date forward before contracts were signed and it scared off our buyer. We found another buyer and the process started again. ...
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Was this helpful? Yes
Jun 08,2015
Minithumbup
Teresa
By: 'Claire Coady'
Jun 08,2015
0 people found
this helpful
After a very long unpleasant property search, dealing with cromwellls was a pleasure. Teresa was always personable and reterned out calls, acting on any enquiries we had immediately ensuring prompt responses. She also dealt with a negotiating issue incredibly well - helping us to resolve ...
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Was this helpful? Yes
Jun 07,2015
Minithumbup
Teresa
By: 'Claire Apostolidi'
Jun 07,2015
0 people found
this helpful
We recently bought through Cromwells in Carshalton Beeches. The end to end service was truly excellent. We found ourselves in the middle of a long and messy chain. Teresa actively managed the chain in a very professional way. All calls were reurned very quickly and ...
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Was this helpful? Yes
Apr 27,2015
Minithumbdown
By: 'karl newman'
Apr 27,2015
7 people found
this helpful
Appalling customer service form this estate agent. Rude, aggressive and unprofessional staff. As a buyer looking at a property, this agent is the only one I know of that does not confirm viewings via e-mail or text. That possibly explains why they messed up the ...
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What agent could do to change your mind?
this agent should first and foremost train their staff in customer service. They should confirm bookings, turn up to bookings and do their best to service the requests of their customers. Rudeness is unacceptable under any circumstances.
Attached Files
Was this helpful? Yes
Nov 26,2014
Minithumbdown
By: 'Smith'
Nov 26,2014
9 people found
this helpful
Appalling unprofessional attitude - advertised property, and would only accept offers after open day. Despite being cash buyers said no earlier viewing being taken. A few days later advise us that the house is sold despite said open day having not occurred. One wonders why? ...
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What agent could do to change your mind?
Be professional and stop messing potential customers around. Your acts should incur a fine at the very least.
Attached Files
Was this helpful? Yes
Aug 29,2011
Minithumbdown
By: 'Ayse'
Aug 29,2011
17 people found
this helpful
We put an offer on a house via this agent. It was completely refused and the agent said owner strictly asks for the asking price. We thought it was too much for that particular property so we gave up on that. When we wanted to ...
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Was this helpful? Yes
Areas covered
  • SM1
  • SM2
  • SM5
  • SM7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £440,000
  • Max: £1,105,000

Letting No data



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Teresa  - upload your photo Teresa
6 reviews

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Ian  Jordan  - upload your photo Ian Jordan
2 reviews

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Fees

No fees set.
Last updated at 5:01 PM 05/11/2015 by Phil Lever

Complaints Procedure

No procedure set.
Last updated at 5:01 PM 05/11/2015 by Phil Lever

Awards won by Cromwells Estate Agents, Carshalton SM5 3NP

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