By : 'Aly' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : CF14
19 Sept 2024
People found this helpful0
AVOID. I am a landlord and will be removing my properties from them. I currently have 3 complaints in about a deposit that I’m entitled to but that I have not recieved! Rude staff member who doesn’t respond to emails. I have had enough and will not be renewing any contracts with ... Read Full Review
Aly Hayes said about Countrywide Residential Lettings
Services : Letting( As a Owner )Date: 19th Sep 2024
AVOID. I am a landlord and will be removing my properties from them. I currently have 3 complaints in about a deposit that I’m entitled to but that I have not recieved! Rude staff member who doesn’t respond to emails. I have had enough and will not be renewing any contracts with them. I note their terrible reviews that have been left by other customers and am completely unsurprised that people are unhappy. Awful company.
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Tenant has proved payment but ...
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1 Star Review
By : 'Rob' Services : Letting( As a Owner ) Rent PCM : £2000 Would you recommend ? : No Postcode : MK7
17 Apr 2020
People found this helpful1
Tenant has proved payment but Countrywide have not passed it on. Generally terrible service over last 3 years. Would give zero if... Read Full Review
Rob Champion said about Countrywide Residential Lettings
Services : Letting( As a Owner )Date: 16th Apr 2020
Tenant has proved payment but Countrywide have not passed it on. Generally terrible service over last 3 years. Would give zero if possible.
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Worst estate agents I've EVER ...
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1 Star Review
By : 'LadyJ' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : MK4
20 Jan 2016
People found this helpful11
Worst estate agents I've EVER dealt with, gave false advice, stole £355 from me which they promised back. 5 months on I'm still fighting to get this money back even had to get the ombudsman involved. STAY CLEAR DO NOT DO... Read Full Review
Comments on Agent Fees
Ridiculously high for a "service they do not provide"
Services : Sales( Prospective Vendor/Buyer )Date: 20th Jan 2016
Worst estate agents I've EVER dealt with, gave false advice, stole £355 from me which they promised back. 5 months on I'm still fighting to get this money back even had to get the ombudsman involved. STAY CLEAR DO NOT DO BUSINESS!
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1. They closed my local ...
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1 Star Review
By : 'Chas' Services : Letting( As a Owner ) Rent PCM : £525 Would you recommend ? : No Postcode : HD6
18 Jun 2015
People found this helpful0
1. They closed my local branch without warning. I couldn't get an answer on the phone, so called and found a notice on the door. That was 3 years or more ago - I'm still waiting to be told officially that it's closed and my account transferred to Halifax.
2. They didn't do the regular inspections... Read Full Review
Services : Letting( As a Owner )Date: 17th Jun 2015
1. They closed my local branch without warning. I couldn't get an answer on the phone, so called and found a notice on the door. That was 3 years or more ago - I'm still waiting to be told officially that it's closed and my account transferred to Halifax. 2. They didn't do the regular inspections very often. 3. When the last tenancy started it was on a fully managed basis with a 24/7 call centre for the tenant. When the tenant started calling me at weekends I found this had been reduced to office hours - no warning. 4. Tenants moved out 6 weeks ago; £125 taken from their deposit for cleaning but Bridgfords haven't paid this over to me yet, nor returned the £150 remaining balance of the reserve I had with them for emergency repairs. The tenant hasn't had the balance of his deposit refunded yet and keeps texting me about when it's going to happen. Neither of us are getting any response from the office - they won't even acknowledge e mails. 5. Even though I told Bridgfords I was putting the house up for sale they transferred the power bills from EOn to Spark Energy. Spark are useless and as the transfer didn't take place immediately I've had to deal with two suppliers, and am still trying to get Spark to use the correct starting reading (they're using one which is 20000 units less than the right one). Why change supplier? Are they getting a back-hander from Spark, as well as delaying paying out other people's money? 6. The only time you hear from them is when they want money, or advising you to increase the rent - although by the time they've taken their charge, it's 10 months before you see the benefit. Then 2 months after that, they're at you again.
My advice - don't touch them with a bargepole.
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