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    Jake
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    Jake
Our new office at Bath Riverside opened in March 2017 and forms part of this prestigious Crest Nicholson development. Our Lettings team are now on site to provide property investors with the best and latest information on letting in Bath. We also offer our usual property sales services here.
Crisp Cowley

1 Western Terrace, Victoria Bridge Road Bath
Avon
BA2 3FQ

01225 617777
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Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 71% 71% No Data No Data
Lettings 75% 71% £0 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 2 1 0 0 0 0 0 0

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • BA2
  • Camden
  • BA3
  • Weston
  • BA1
  • Newbridge
  • BA14
  • BA15
  • Bath
  • Bath Riverside
  • Lansdown
  • Widcombe
  • Bathwick

Members of
DPS

Images & videos


“Flat letting......”

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Jan 13,2019
Minithumbup
By: 'David R'
Jan 13,2019
0 people found
this helpful
Steph was extremely professional & efficient throughout the entire process, offering advice when required, & replying immediately to emails & telephone calls. I will certainly be asking C Cowley to undertake future lettings on my behalf....
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Comment on agent fees
Standard for the industry
Was this helpful? Yes

“professional and efficient letting service...”

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Jan 11,2019
Minithumbup
Jake
By: 'Suzanne'
Jan 11,2019
0 people found
this helpful
Jake handled the letting of the flat in a professional manner. He replied to emails promptly and advised on the market rent achievable. He found credible tenants very quickly and dealt with all paperwork efficiently. I was kept informed of the progress of the letting ...
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Comment on agent fees
Reasonable for a no-hassle letting and management service
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“Great Agent...”

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Jan 08,2019
Minithumbup
Jake
By: 'Mrs R'
Jan 08,2019
0 people found
this helpful
Myself and my partner recently let a property in Bath through Crisp Cowley and Jake was our agent. Jake was efficient, professional, and he got back to our emails and requests extremely quickly. A joy to work with!...
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Comment on agent fees
Normal
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“APPALLING SERVICE...”

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Dec 18,2018
Minithumbdown
By: 'oncebitten'
Dec 18,2018
0 people found
this helpful
I had the misfortune to rent an apartment in Bath Riverside through these agents. I have been disappointed with their 'take the money and run' attitude from the start. They have no sense of customer care or feel any responsibility to a tenant of a ...
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Comment on agent fees
Too much for the little they did
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“Great flat - great agents...”

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Apr 23,2018
Minithumbup
By: 'Sophie Tyler'
Apr 23,2018
1 people found
this helpful
Crisp Cowley have been great agents. They were very accommodating in regards to arranging viewings, and very prompt, friendly, and professional in arranging a tenancy - the whole process was swift and seamless! Since we have moved in, anything that we have asked them has ...
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“A joy to work with!...”

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Apr 20,2018
Minithumbup
By: 'Mrs Morgan'
Apr 20,2018
1 people found
this helpful
My husband and I worked with Sabrina D'Alimonte-Morrison and Jake Bradley-Smith to find tenants for our UK home. We live on the west coast of US and had a few potential obstacles, such as time difference and different type of tenancy agreements. The Crisp Cowley ...
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Comment on agent fees
Good value for peace of mind!
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“Landlord Review...”

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Apr 13,2018
Minithumbup
By: 'Bloemfonten'
Apr 13,2018
1 people found
this helpful
I am a landlord and have had two properties with Crisp Cowley for approximately 3 years during which time I have found everyone at the agency extremely professional, helpful and courteous. They have addressed most issues promptly and their service has on several occasions gone far ...
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Comment on agent fees
I found them to be high (new tenancy is £420) but I've never had a problem with the tenants they've found
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office


Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:

Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 9:57 AM 25/04/2018 by Nick Gale

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