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    Stephanie
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    Michael
Our company was established in Bath in 1879 and has been selling houses since then. We've been letting properties since at least the 1920's. Our professional and dedicated team members have the local in depth knowledge and enthusiasm to ensure they get you the best results for you and your property
Crisp Cowley

1 Wood Street Bath
Somerset
BA1 2JQ

01225 789 333
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Properties for Sale
Properties to Rent

“Great service...”

Jan 11,2019
Minithumbup
Stephanie
By: 'Noora'
Jan 11,2019
0 people found
this helpful
Stephanie was very helpful throughout the process. Any concerns I had was handled immediately. The process of renting a flat was very smooth with Crisp Cowley....
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Comment on agent fees
Normal
Was this helpful? Yes

“Rental Property...”

Jan 03,2019
Minithumbup
Stephanie
By: 'Isabel'
Jan 03,2019
0 people found
this helpful
Stephanie is always highly efficient , professional and provides an exemplary service to landlords. The tenants have been found quickly and been first rate. I highly recommend Crisp Cowley ....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent service in a dull market...”

Nov 30,2018
Minithumbup
Michael
By: 'Lee and Anna'
Nov 30,2018
0 people found
this helpful
Michael gave us sound advice and personal service and we sold our property in a very dull market . We would recommend them...
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Comment on agent fees
They were very acceptable
Was this helpful? Yes

“Very good service in a dull market...”

Nov 28,2018
Minithumbup
Michael
By: 'Lee and Anna'
Nov 28,2018
0 people found
this helpful
Excelent personal service from michael in a relatively quiet market . His advice to drop the price achieved an immediate sale ....
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Comment on agent fees
Very acceptable
Was this helpful? Yes

“Excellent...”

Nov 19,2018
Minithumbup
Michael
By: 's.hutchinson'
Nov 19,2018
0 people found
this helpful
Michael was excellent, very professional, proactive, efficient and helpful. His advice was always very sound and realistic. The house sale was quick and painless....
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Comment on agent fees
Average
Was this helpful? Yes

“Great experience after selling 2 houses with Michael...”

Oct 29,2018
Minithumbup
Michael
By: 'Caroline'
Oct 29,2018
0 people found
this helpful
I would like to share what a great experience we had when dealing with Michael Swait. He is a total professional, a great communicator and very understanding of difficult circumstances. We sold our own house really quickly and without any major challenges and then had ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Professional, helpful and efficient...”

Oct 25,2018
Minithumbup
Michael
By: 'C Lynham'
Oct 25,2018
0 people found
this helpful
Our communications with Michael was excellent. He always responded to my e-mails quickly, efficiently and fairly. He acted as an excellent mediator during the whole process of purchasing when issues on either side can often cause unnecessary delays. Out of all the professionals involved in ...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Michael Swait
Oct 25, 2018
View all comments (1)
Thanks so much for the glowing review, it was my pleasure. We look forward to being of service to you again sometime in the future. ...

“Bath property...”

Sep 17,2018
Minithumbup
By: 'Mr J.Singer'
Sep 17,2018
0 people found
this helpful
Michael was extremely helpful and professional is selling our terrace house in Bath. In particular his quidance on price was realistic and ensured a successful sale within the timescale that I set on appointment....
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Comment on agent fees
good
Was this helpful? Yes

“House purchase in Bath...”

May 30,2018
Minithumbup
Michael
By: 'Mr & Mrs Turner'
May 30,2018
0 people found
this helpful
We had heard that Crisp Cowley were the best property agents in Bath and that was exactly our experience from our unannounced walk into the office where we were pleased to received our 'only' honest appraisal of the local market as well as what to ...
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Was this helpful? Yes

“Michael was extremely professional and helpful at all times...”

Apr 20,2018
Minithumbup
Michael
By: 'Jenny'
Apr 20,2018
1 people found
this helpful
I can't thank Michael enough for his helpful professinalism. He always answered my calls and emails, keeping me well informed and getting answers to problems. It was a particularly difficult sale, but with his encouragement and tenacity we got there in the end. All the ...
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Was this helpful? Yes

“Priory Cottage...”

Apr 12,2018
Minithumbup
Stephanie
By: 'Dominic Brooks'
Apr 12,2018
1 people found
this helpful
Prompt and friendly service. Rapid particulars and plans. Above all excellent long term careful tenant found at the first attempt!...
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Comment on agent fees
Normal practice
Was this helpful? Yes

“Best in Bath!...”

Apr 11,2018
Minithumbup
Jake
By: 'Jack'
Apr 11,2018
2 people found
this helpful
I have just recently moved back to Bath from working in the middle east, and Crisp Cowley were a tremendous help. They helped me find the perfect property in such a short space of time. Everything went so smoothly and the Crisp Cowley team were ...
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Was this helpful? Yes
Jun 23,2017
Minithumbdown
By: 'Disappointed'
Jun 23,2017
4 people found
this helpful
Landlords, you might want to think twice about handing your property to Crisp Cowley, particularly if you don't want to lose potential tenants. My husband and I thought we'd found the perfect house to rent in Circus Mews and tried to contact this agent to ...
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Was this helpful? Yes
May 08,2017
Minithumbdown
By: 'Rebecca'
May 08,2017
5 people found
this helpful
I have never been so badly treated and insulted by the letting department of Crisp Cowley! I wish I had read the previous reviews before proceeding with a possible let. With only 6 days prior to moving, my husband and I received an email to inform ...
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Was this helpful? Yes
Jan 30,2017
Minithumbdown
By: 'Konul Shirin'
Jan 30,2017
6 people found
this helpful
Had the terrible experience with this agency. I was desperately in need for an apartment to lent before the start of my university studies, so agreed with the price, although I think it could be more reasonable. However the price was not the biggest problem. ...
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Comment on agent fees
still waiting for my deposit
Was this helpful? Yes
Areas covered
  • Widcombe
  • BA1
  • Bathwick
  • BA2
  • Camden
  • BA3
  • Bathford
  • BA14
  • Bathampton
  • BA15
  • Wellow
  • BS31
  • Freshford
  • BS39
  • Winsley
  • SN13
  • Bradford on Avon
  • Bath
  • Limpley Stoke
  • Lansdown
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
83% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £395,000
  • Max: £875,000

Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 2 1 5 0 3 0 0 2
Staff picture Nick
(1)

Staff picture Stephanie
(3)

No image available Jake
(3)

Staff picture Michael
(7)

Fees

Our tenancy arrangement fee for up to 2 people is £540 (£450+vat)
Last updated at 01/01/1970, 1:00 AM by

Complaints Procedure

Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office


Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:

Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

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