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    Michael
Our company was established in Bath in 1879 and has been selling houses since then. We've been letting properties since at least the 1920's. Our professional and dedicated team members have the local in depth knowledge and enthusiasm to ensure they get you the best results for you and your property
Crisp Cowley

7 York Street Bath
Avon
BA1 1NQ

01225 789 333
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Properties for Sale
Properties to Rent

“ Bath property... ”

Sep 17,2018
Minithumbup
By: 'Mr J.Singer'
Sep 17,2018
0 people found
this helpful
Michael was extremely helpful and professional is selling our terrace house in Bath. In particular his quidance on price was realistic and ensured a successful sale within the timescale that I set on appointment....
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Comment on agent fees
good
Was this helpful? Yes

“ House purchase in Bath... ”

May 30,2018
Minithumbup
Michael
By: 'Mr & Mrs Turner'
May 30,2018
0 people found
this helpful
We had heard that Crisp Cowley were the best property agents in Bath and that was exactly our experience from our unannounced walk into the office where we were pleased to received our 'only' honest appraisal of the local market as well as what to ...
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“ Michael was extremely professional and helpful at all times... ”

Apr 20,2018
Minithumbup
Michael
By: 'Jenny'
Apr 20,2018
0 people found
this helpful
I can't thank Michael enough for his helpful professinalism. He always answered my calls and emails, keeping me well informed and getting answers to problems. It was a particularly difficult sale, but with his encouragement and tenacity we got there in the end. All ...
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“ Priory Cottage... ”

Apr 12,2018
Minithumbup
Stephanie
By: 'Dominic Brooks'
Apr 12,2018
1 people found
this helpful
Prompt and friendly service. Rapid particulars and plans. Above all excellent long term careful tenant found at the first attempt!...
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Comment on agent fees
Normal practice
Was this helpful? Yes

“ Best in Bath!... ”

Apr 11,2018
Minithumbup
Jake
By: 'Jack'
Apr 11,2018
2 people found
this helpful
I have just recently moved back to Bath from working in the middle east, and Crisp Cowley were a tremendous help. They helped me find the perfect property in such a short space of time. Everything went so smoothly and the Crisp Cowley team were ...
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Was this helpful? Yes
Jun 23,2017
Minithumbdown
Nick
By: 'Disappointed'
Jun 23,2017
3 people found
this helpful
Landlords, you might want to think twice about handing your property to Crisp Cowley, particularly if you don't want to lose potential tenants. My husband and I thought we'd found the perfect house to rent in Circus Mews and tried to contact this agent to ...
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Was this helpful? Yes
May 08,2017
Minithumbdown
By: 'Rebecca'
May 08,2017
5 people found
this helpful
I have never been so badly treated and insulted by the letting department of Crisp Cowley! I wish I had read the previous reviews before proceeding with a possible let. With only 6 days prior to moving, my husband and I received an email to inform ...
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Was this helpful? Yes
Jan 30,2017
Minithumbdown
By: 'Konul Shirin'
Jan 30,2017
6 people found
this helpful
Had the terrible experience with this agency. I was desperately in need for an apartment to lent before the start of my university studies, so agreed with the price, although I think it could be more reasonable. However the price was not the biggest problem. ...
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Comment on agent fees
still waiting for my deposit
Was this helpful? Yes
Areas covered
  • Widcombe
  • BA1
  • Bathwick
  • BA2
  • Camden
  • BA3
  • Bathford
  • BA14
  • Bathampton
  • BA15
  • Wellow
  • BS31
  • Freshford
  • BS39
  • Winsley
  • SN13
  • Bradford on Avon
  • Bath
  • Limpley Stoke
  • Lansdown
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £452,250
  • Max: £452,250

Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 1 1 1 0 2 0 0 2
Staff picture Nick
(1)

Staff picture Stephanie
(1)

No image available Jake
(1)

Staff picture Michael
(2)

Fees

Our tenancy arrangement fee for up to 2 people is £540 (£450+vat)
Last updated at 01/01/1970, 1:00 AM by

Complaints Procedure

Crisp Cowley is proud to be a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or a Director of the Company. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



If you believe you have a complaint, please write in the first instance to the Lettings Manager or the Head of Residential Sales at our 7 York Street , Bath BA1 1NQ office


Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Director, Nick Gale at the address given below:

Mr N Gale CRLM
Crisp Cowley
7 York Street
Bath BA1 1NQ
Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
If you are still not satisfied then you can contact The Property Ombudsman at the following address:-
55 Milford St, Salisbury SP1 2BP
Last updated at 1:00 AM 01/01/1970 by

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