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    Michelle Szabo
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    Ahmed Syed
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    mohammed ahad
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    Syed Ahmed
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    M Bashar
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    Shay Hoque
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    Shelton Besa
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    Ibby Ali
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    Simon Ilfrod
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    Ahme Syed
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    Iban
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Crestons

13 Caledonian Road Islington, London
Greater London
N1 9DX

0207 837 5444

Nov 24,2015
Minithumbup
By:
Nov 24,2015
1 people found
this helpful
They showed us three flats but they were not like on the pictures so we were a bit disappointed but we were in a rush to get a place asap so we got a one bedroom flat;...
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Comment on agent fees
fees a bit too high
Was this helpful? Yes
Nov 09,2015
Minithumbdown
By:
Nov 09,2015
20 people found
this helpful
The flat was managed by Crestons. This is the worst agent in London , my full deposit has never been returned, however when I attended their office to demand it they offered to pay half only , administration fees never explained , never attended to any Repaire in the Proprty during my tenancy, tried ( but never succeeded ) in charging me while I was living at the property for decoration work!! Tried ( but not succeeded) in getting me to pay for repire to the property. Please Be aware of this ...
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Was this helpful? Yes
Nov 05,2015
Minithumbdown
By:
Nov 05,2015
19 people found
this helpful
I am a landlord of a property in Kings Cross and after many months of chasing Crestons they have still not paid me the rent they have collected from the tenants. They owe me circa ฦ’รขโ‚ฌลกโ€š£4k but despite constant chasing by email and phone calls payment is never received. I have a court order against them but still no payment. I believe they have no intention of paying the rent to me. *. Please contact Trading Standards ** Principal Consumer Services Officer Trading Standards ...
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What agent could do to change your mind?
Pay us the rent you owe us which you are illegally withholding.
Was this helpful? Yes
Oct 17,2015
Minithumbup
By:
Oct 17,2015
0 people found
this helpful
I was looking for a flat with my mates and guys at Crestons helped a lot. They were helpful and we got a nice place nice Kings Cross and if we have any issues we just call and they deal with it right away....
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Was this helpful? Yes
Oct 14,2015
Minithumbup
By:
Oct 14,2015
1 people found
this helpful
I've been renting a flat for a few months now with them and I cannot complain. Good service, they are really trying to help....
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Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
1 people found
this helpful
I dealt solely with Iban and can safely say that I recommend him. He was explaining each part of the process thoroughly by phone or in person. I personally had no confusion with his communication. The bureacracy of this country is a s*storm, but we sailed through smoothly with Iban as a navigator....
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Was this helpful? Yes
Sep 29,2015
Minithumbup
By:
Sep 29,2015
2 people found
this helpful
I used Crestons for almost a year when I was student at King's College and I found them very helpful and quick in dealing with any problems I had. Overall good....
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Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
very good agency. i hope next time still have coperation with them.thank you so much for them support and help...
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Was this helpful? Yes
Sep 26,2015
Minithumbup
By:
Sep 26,2015
1 people found
this helpful
Iban was incredibly helpful in terms of getting us the flat in the required area and being very quick in all the steps in the process such as referencing. He was also very honest and accessible in that we were able to call and talk to him whenever we had any concerns and the whole process was very quick. If people did encounter problems using them in the past, they've almost definitely gone now....
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Was this helpful? Yes
Sep 24,2015
Minithumbup
By:
Sep 24,2015
1 people found
this helpful
I was looking for a modern and gorgeous one bedroom flat in Islington and Crestons did a very good job in helping me find the right property, which is a property in a modern development. I particularly recommend the lettings consultant Iban Etcheverry who understood my requirements and quickly found the ideal apartment in the heart of King's Cross. Definitely recommend this agency for its professionality and efficiency!...
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Was this helpful? Yes
Sep 24,2015
Minithumbup
By:
Sep 24,2015
0 people found
this helpful
Overall the agent was quite prompt and efficient in their service. However, I wasn't too pleased that the referencing and background check was only carried out after the 6 month rent and agency fees were paid. This should all have been BEFORE any payment. Also, the terms of the contract was only given after the payment. Also, this should have been done at least after the payment of the agency fees....
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Comment on agent fees
Agency fees/admin fees could be cheeper. I found it slightly exorbitant.
Was this helpful? Yes
Sep 14,2015
Minithumbup
By:
Sep 14,2015
4 people found
this helpful
I have rented a flat for one year with my girlfriend an dfound them to be very good, no problems....
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Was this helpful? Yes
Sep 14,2015
Minithumbup
By:
Sep 14,2015
2 people found
this helpful
I have been renting a flat since almost eight months and I think they are very cooperative agency. If I have a problem I call and they deal with it. I recommend them for any students who are looking for good offers near Kings Cross....
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Sep 10,2015
Minithumbdown
By:
Sep 10,2015
12 people found
this helpful
Crestons is a real estate agency composed of CR***S. It's been one year since I left my flat renting in London and I am still waiting for my deposit to be return to me. No explanations, they do not respond to my emails or return my calls. I do not recommend Crestons. Beware....
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What agent could do to change your mind?
Be honest and good.
Was this helpful? Yes
By: Good luck with Crestons
Sep 11, 2015
View all comments (1)
They have just been on bbdR4's consumer programme .... it seems your not the only one having trouble. There was a landlord also complaining that rent money isn't be transferred in a timely manner, which can be a sign of cash flows issues!....
Aug 20,2015
Minithumbdown
By:
Aug 20,2015
9 people found
this helpful
Absolute thieves. They take your deposit without passing it on to a 3rd party, and then refuse to hand it back. Taken to court, they were told to pay it back but still waiting. Can't get it back via bailiffs as nothing to seize in their stores. Lost thousands. And they are threatening with their behaviour. Can't believe they are allowed to continue trading, what is Islington Council / Trading Standards doing about it?...
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Was this helpful? Yes
Aug 04,2015
Minithumbdown
By:
Aug 04,2015
11 people found
this helpful
I am the landlord of a property in Kings Cross let and managed by Crestons . I signed terms and conditions with them this year which provides for Crestons in the normal way to pay me net rent received by them as managing agents from the tenants . The tenancy agreement commenced in February and I have yet to receive any rent from Crestons. I have chased them repeatedly by phone and email over a number of months but they continue to not make payment for no good reason and ignore my communications....
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Was this helpful? Yes
By: KSF
Feb 12, 2016
View all comments (1)
Did you receive any response from Trading Standards, the Property Ombudsman and other relevant bodies ? I am facing the same trouble with you, they are holding my deposit of over 3000.....
Mar 18,2015
Minithumbup
By:
Mar 18,2015
1 people found
this helpful
Crestons have very good selection of flats. I have been renting with them twice and they are very nice and helpful....
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Was this helpful? Yes
Mar 11,2015
Minithumbup
By:
Mar 11,2015
0 people found
this helpful
My journey with Crestons started 3 months ago. When I decided to enlist their help in addition to the the other agents that I had been using for 9-months. I was beginning to despair as to whether I would ever sell my house as there were some rather complex issues. I was so stressed and after 5 months with the other agents, the buyers withdrew. I recall that when I popped into Crestons Islington office I was very impressed. They were very confident and told me they could sell my house within ...
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Comment on agent fees
I was happy with the percentage paid as I dint have to pay for multiple agents, just sole agent.
Was this helpful? Yes
Mar 06,2015
Minithumbup
By:
Mar 06,2015
1 people found
this helpful
This is the second time we instructed Crestons to let our London home, and they have done well again. We have found that Crestons to be transparent in explaining their fee structure and services offered as well as acting effectively as our gatekeeper by providing clearly presented profiles of prospective tenants prior to the comprehensive referencing checks. We do not hesitate to recommend Crestons and we will be calling them again with our next instruction....
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Was this helpful? Yes
Feb 16,2015
Minithumbdown
By:
Feb 16,2015
8 people found
this helpful
Crestons estate agency are awful, awful!. We are landlords, and they gave us the money that they owed us 4 months late. Syed Ahmed and his whole team (Ray, Shay Hoque) are terrible. They will start by being extremely rude on the phone, then will move on to insults, then lies, and then they won't give you the money they owe you. They are trading under the name Crestons Limited despite their previous company, also called Crestons, being insolvent (check this companies house link to see their ridic...
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Was this helpful? Yes
Jan 14,2015
Minithumbup
By:
Jan 14,2015
7 people found
this helpful
We have worked with Shay at Creston's for over two years, his friendly character makes the process of letting our properties that much easier. He has turned over vacant properties within 2 weeks. we are very happy with him and we look forward to working with him at a regular basis....
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Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
8 people found
this helpful
A seamless process from first viewing to signing the contracts (in less than a week too) We weren't pressured in our decision but they got the wheels in motion within an hour of the first viewing - every time we've had a worry or a question Shay has been on hand to help (long after the office has closed in some cases) Very happy with the service and to be moving in to our new flat....
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Comment on agent fees
Not discussed prior so they were higher than expected - in hindsight we should have checked first but it wouldn\'t have affected our taking of the tenancy.
Was this helpful? Yes
Dec 10,2014
Minithumbdown
By:
Dec 10,2014
6 people found
this helpful
The agent Shay Hoque not return the deposit. Don't reply the emails and only wants the money.They stole from me. Is very bad agent. Don't trust in Crestons, don't trust in Shay Hoque....
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What agent could do to change your mind?
The agent Shay Hoque not return the deposit. Don\'t reply the emails and only wants the money.They stole! Is very bad agent. Don\'t trust in Crestons, don\'t trust in Shay Hoque.
Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
12 people found
this helpful
I have worked with Creston's for the last year and a half and throughout our working relationship they have been informative, professional and courteous. I deal with Shay Hoque who is always on point with all that he does and always looks out for the best interest of not only his already standing clients but prospective clients too. He is always on hand to answer any queries I may have and is a dream to work with. No doubt in recommending Shay and Creston's!...
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Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
11 people found
this helpful
Our main point of contact is Shay Hoque who helps with all complex referencing queries that we may have. The entire team is very friendly, I have also dealt with Jerome Lewis who is also very professional and pleasant on the telephone. The team are very efficient, quick, reliable and professional at all times, always willing to help....
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Was this helpful? Yes
Nov 13,2014
Minithumbup
By:
Nov 13,2014
1 people found
this helpful
I used Crestons as my friend had recently used the Kings Cross branch to sell her property in Angel. She was so impressed with the level of service she received and I can honestly see why. Crestons was a real partnership for all parts of the process and it was great to learn so much throughout each step. Ahmed kept me very well informed at the progress of the deal and did everything in his power for things to move along smoothly and efficiently. He was very approachable & professional, ve...
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Was this helpful? Yes
Oct 31,2014
Minithumbdown
By:
Oct 31,2014
12 people found
this helpful
This is a copy of the email I just sent my landlord warning him about these crooks at Crestons!! N be careful with these guys - the manager came to my home last week and PUNCHED me!!! "I agreed the move-in date and the rental price with your agent which you'll see below: (excerpts from emails) Me: "I cannot send a deposit then wait a few days only to find out the landlord has found someone who is willing to pay more, as then even if I get it back I won't have time to sort anothe...
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Was this helpful? Yes
Oct 15,2014
Minithumbup
By:
Oct 15,2014
0 people found
this helpful
Creston always give me the best resource of property, and Syed give me the best service for looking for the property and help me solve all the problem of the property....
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Comment on agent fees
I thought they give me the best price for the property i have rented , it is a good flat also have a good location.
Was this helpful? Yes
Oct 12,2014
Minithumbup
By:
Oct 12,2014
11 people found
this helpful
Shay is a very nice person and a helpful consultant. He helped me through the whole process. I am appreeciated for everything he did....
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Was this helpful? Yes
Sep 29,2014
Minithumbup
By:
Sep 29,2014
0 people found
this helpful
This was an unexpectedly protracted and complicated purchase, not helped by intermittent communication from the vendors' solicitor. Syed worked hard to keep the channels of communication open and to expedite matters whenever possible. I am pleased to say all ended happily, if three months late. Syed was always cheerful and helpful....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 72% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ430,000
  • Max: ยฃ1,495,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 5 33 10 3 0 2 0 2 6
Michelle Szabo - upload your photo Michelle Szabo
0 reviews

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Ahmed Syed - upload your photo Ahmed Syed
6 reviews

About Ahmed No description set View full profile
mohammed ahad - upload your photo mohammed ahad
2 reviews

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Syed Ahmed - upload your photo Syed Ahmed
8 reviews

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M Bashar - upload your photo M Bashar
2 reviews

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Shay Hoque - no image available Shay Hoque
Senior
16 reviews

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Shelton Besa - upload your photo Shelton Besa
4 reviews

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Ibby Ali - upload your photo Ibby Ali
2 reviews

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Simon Ilfrod - upload your photo Simon Ilfrod
1 reviews

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Ahme Syed - upload your photo Ahme Syed
2 reviews

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Jerome Mckenzie-lewis - no image available Jerome Mckenzie-lewis
Lettings Executive
1 reviews

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Ray CARROS - upload your photo Ray CARROS
1 reviews

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Alex A - upload your photo Alex A
1 reviews

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Zaid Suleman - upload your photo Zaid Suleman
1 reviews

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Iban Etcheverry - upload your photo Iban Etcheverry
3 reviews

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Iban  - upload your photo Iban
1 reviews

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