CPS Homes
Roath, Cardiff, CF24
3.5/5, 17 reviews
71% recommended
100% sales valuation accuracy
100% sales fee satisfaction
Over the years, we’d like to think we’ve learned a lot about what our sellers like and don’t like, so we’ve created a service that makes for a speedy, efficient home-selling process…Lean on our experienceNathan & Sian’s years of combined experience in the Cardiff market ... show more Over the years, we’d like to think we’ve learned a lot about what our sellers like and don’t like, so we’ve created a service that makes for a speedy, efficient home-selling process…

Lean on our experience

Nathan & Sian’s years of combined experience in the Cardiff market will ensure you’re armed with an effective, tailored marketing strategy designed to achieve the very highest price for your home.

Home staging is crucial

First impressions are made within 3 seconds, so what greets your buyer is crucial. Sian & Nathan’s eye for detail helps you to stage your home in cost-effective ways, in line with all the latest trends.

A high-quality listing

Your home is an expensive asset, so it should be showcased as such. A virtual tour is one thing, but one of Scott’s videos elevates any property to an unrivalled level within the Cardiff market.

#BeSocial

Social media is a massive part of everyday life, so all of our listings feature as paid promotions across Facebook & Instagram, ensuring your property reaches buyers before they come to us.

We already know your buyer

We’ve built relationships with a vast array of buyers in the 20 years we’ve been on Cardiff’s high streets, so we know exactly whose numbers to dial when we take on their ideal property.

Viewings to maximise offers

Sellers have busy lives, so our initial ‘open-house’ viewings appointment is designed to create competition, drive up offers and reduce the number of times you have to prepare for a viewing.

Feedback is crucial

We’ll always be in touch to let you know how marketing is going and how many viewings are booked in so far. This can be by telephone, e-mail or even WhatsApp. We’ll make contact after every appointment, and again once we’ve given viewers

Whose offer should you accept?

Every offer we put forward to you will be accompanied by an explanation of the buyer’ circumstances, allowing you to accept the one best suited to your situation. Once you’ve made a decision, we’ll ensure the accepted buyer is fully financially-vetted before passing the file over to solicitors.

Mortgage surveys within 14 days

We insist on your buyer\'s mortgage survey being scheduled within 14 days. If you’re buying a new place and are in a chain, this is a vital way of ensuring everything is in place early on, avoiding any hold-ups or delays further down the line.

Meet Chelsea

Once your sale is agreed, our dedicated Sales Progression Manager, Chelsea, will take over. Chelsea runs a tight ship and ensures your journey from sale agreed to completion is smooth. She works up and down the chain, speaking to all parties and solicitors. Most importantly, she’ll keep you fully up-to-speed.

Opening Hours
Address

CPS Homes
66 Albany Road
Roath,Cardiff
Cardiff County
CF24 3RR
029 2045 4555

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £142,000 £440,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 8 5 2 0 1 0 1 0
Areas covered
  • CF3
  • CF5
  • CF10
  • CF11
  • CF14
  • CF15
  • CF23
  • CF24
  • CF64
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“Awful...”

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Oct 07,2021
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By: 'Student'
Oct 07,2021
0 people found
this helpful
Awful. Has taken months to exit a tennancy agreement and was charged addtional fee for leaving the tennancy as well as having to pay the rent for an additional three months as they were extremely slow in signing up the new tennant which I found ...
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“I had a very positive experience with CPS Hom......”

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Aug 16,2021
Minithumbup
By: 'L'
Aug 16,2021
0 people found
this helpful
I had a very positive experience with CPS Homes. Emma and Ellie were really helpful and friendly, I am happy with the quality service they provided and the response time....
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“Could not of had a better experience renting ......”

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Jul 09,2021
Minithumbup
By: 'Rebecca Williams'
Jul 09,2021
0 people found
this helpful
Could not of had a better experience renting a house through CPS, especially with Angharad. She was there to answer any queries (even after so many emails from myself) and really made the whole experience a lot more comfortable. I also had a great experience ...
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“Great and helpful thought we process which he......”

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May 18,2021
Minithumbup
By: 'Steven'
May 18,2021
0 people found
this helpful
Great and helpful thought we process which helped me a lot as I've never rented before thank you so much...
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“It was really easy to get the ball rolling wi......”

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May 05,2021
Minithumbup
By: 'Georgia'
May 05,2021
0 people found
this helpful
It was really easy to get the ball rolling with renting my first home. Cath has been really helpful and it has been a very straight-forward process so far. Looking forward to getting everything sorted!...
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“Very Helpful and Accommodating...”

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Apr 23,2021
Minithumbup
By: 'K Ritchie'
Apr 23,2021
0 people found
this helpful
Hannah was very friendly and understanding when helping me and my family sort out the guarantor forms and the tenancy agreement. She answered all my questions and was very accommodating to both mine and my guarantors requests, went above and beyond. Thanks you!...
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“Very professional agents...”

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Apr 16,2021
Minithumbup
By: 'SOPHIE'
Apr 16,2021
0 people found
this helpful
Very helpful and efficient sorting out a new flat. Hannah Potter gave excellent customer service and was very friendly and approachable....
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“I thought Emily Coleman was extremely helpful......”

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Apr 15,2021
Minithumbup
By: 'Matthew'
Apr 15,2021
0 people found
this helpful
I thought Emily Coleman was extremely helpful, friendly and very polite. Emily guided us into our perfect first home and I can't thank her enough. What an estate agent, what a woman....
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“Chelsea and the team at CPS Homes were incred......”

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Apr 14,2021
Minithumbup
By: 'Carys'
Apr 14,2021
0 people found
this helpful
Chelsea and the team at CPS Homes were incredibly committed, professional and hardworking in helping to sell my property and secure my next home too. Chelsea would stay in touch regularly, keep me updated and be honest throughout, even when having to deliver hard messages. ...
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“CPS were fantastic from the very start....”

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Apr 14,2021
Minithumbup
By: 'Rachel'
Apr 14,2021
0 people found
this helpful
CPS were fantastic from the very start, even throughout the pandemic their customer see is has been outstanding. Both Nathan and Chelsea provided first class customer service. And to be honest without Chelsea's help and support through the entire process I think I'd have really ...
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“We've just bought our new house through CPS, ......”

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Apr 14,2021
Minithumbup
By: 'Josh'
Apr 14,2021
0 people found
this helpful
We've just bought our new house through CPS, and we were delighted how things went. Obviously the agent is paid by and represents the seller, and Angela did that, but at all times in the process she communicated clearly to us what the position was. ...
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“Mr Jack Murphy is the first Property Adviser ......”

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Apr 14,2021
Minithumbup
By: 'Richard'
Apr 14,2021
0 people found
this helpful
Mr Jack Murphy is the first Property Adviser from CPS that I spoke to and the present lovely property is the fourth one I had spotted from RightMove, that is, I had come across three other properties with other real estate agencies before contacting CPS. ...
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“CPS Homes failed to take responsibility for d......”

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Mar 04,2021
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By: 'Tyler'
Mar 04,2021
1 people found
this helpful
CPS Homes failed to take responsibility for dealing with maintenance issues. Their staff lie continuously, their management deliberately avoid looking or sharing certain information that proves them to be at fault and their director supports this kind of behaviour. Despite being shown evidence otherwise that ...
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By: CPS Homes
Mar 08, 2021
View all comments (1)
Dear Tyler, Thank you for your review. We’re sorry you feel this way about the level of service you have received from CPS Homes. Having been through the various stages of our complaints procedure before leaving your review, you have been issued with our final viewpoint letter that lays out our position on the matter and the options available to you now. Kind regards, The CPS Homes Team. ...

“The filthiest people I ever met!...”

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Feb 11,2021
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By: 'M'
Feb 11,2021
0 people found
this helpful
wish I have just cut my hands instead of signing a tenancy agreement with CPS Homes. If you ever need to be robbed financially and mentally and want to be humiliated every time you report something, choose CPS! Renting from the just over a year, ...
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Was this helpful? Yes
By: CPS Homes
Feb 12, 2021
View all comments (1)
Hi M, Thank you for taking the time to leave us your feedback. I am sorry to hear that you have been disappointed with the service you have received from our maintenance team. I am aware that you have reported an issue with your windows leaking, however it was determined that this was condensation forming on the inside of the window. This was confirmed by a Housing officer from Cardiff Council at a recent inspection that took place at the property. Additionally, we had the glass changed in ...

“Stalin Would be Jealous of CPS Tactics...”

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Oct 28,2019
Minithumbdown
By: 'Lauren'
Oct 28,2019
8 people found
this helpful
Do you like being treated like a second, or even third, class citizen? Do you enjoy living in a constant state of anxiety due to issues within your home? Do you crave becoming frequently unwell because of the lack of the health and safety at ...
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Was this helpful? Yes
By: Jack Millar
Nov 13, 2019
View all comments (1)
For goodness sake.. Surely you viewed the property in the first instance? Why did you take it ?? ...

“DON"T RENT WITH CPS HOMES...”

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Oct 15,2019
Minithumbdown
By: 'vio'
Oct 15,2019
7 people found
this helpful
They are only competent in lying and not giving back deposits. Please make sure you never rent with them ... It is one of those agencies that must be avoided at all cost. CPS Homes staff is very incompetent and rude. During our check out the ...
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“Simply awful...”

Share on :
Jul 16,2018
Minithumbup
By: 'Simon'
Jul 16,2018
6 people found
this helpful
This is one of those companies that simply should go bankrupt and stop existing. Do not trust them, do not use their services, simply avoid at all cost. They are incompetent, rude and useless....
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Comment on agent fees
The fees are worth nothing
Was this helpful? Yes

Landlord Fees

Let only service
90% (inc. VAT), On Completion (Fees are negotiable)

Please contact us if you are a landlord and would like more information on our services or fees.

Last updated on 03/06/2019, 6:20 PM by Fiona- Trainee Assistant Manager


Vendor Fees

Overall Fees
1.44% (inc. VAT), On Completion (Fees are negotiable)

Please contact us if you are considering selling your property.

Last updated on 04/06/2019, 1:56 PM by Nikki Lewis, Director


Tenant Fees

Tenant Management Service
60% (inc. VAT), On Completion

Please contact us if you are a landlord and would like more information on our services or fees.

Last updated on 03/06/2019, 6:21 PM by Fiona- Trainee Assistant Manager

Variation Of Contract((Tenant’s Request)
£180 (inc. VAT), Pay Upfront

Please contact us if you are a tenant who needs to change their tenancy agreement and would like more information.

Last updated on 04/06/2019, 12:01 PM by Fiona- Trainee Assistant Manager

Administration Fee
30% (inc. VAT), Pay Upfront

Please contact us if you are looking for a property and would like more information on our services or fees.

Last updated on 03/06/2019, 6:26 PM by Fiona- Trainee Assistant Manager

Administration Fee
15% (inc. VAT), Pay Upfront

Please contact us if you are a tenant and would like more information on resigning your contract and associated fees.

Last updated on 03/06/2019, 6:26 PM by Fiona- Trainee Assistant Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:01 AM 15/07/2021 by Gemma

Awards won by CPS Homes, Cardiff CF24 3RR


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