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2-3 Union Street Stratford upon Avon

CV37 6QT

01789 294444

Aug 22,2014
Aug 22,2014
6 people found
this helpful
I'm a prospective customer as well I could never get far enough to become a tenant. I phoned up the office two weeks ago enquiring about a property to rent. they said the lettings negotiator would ring me back to arrange a viewing. They never did. I went into the office a few days later and asked again to arrange a viewing for this flat. They said the same again that they would get in touch with their lettings negotiator and ring me back to arrange a viewing. They never did. I managed...
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Was this helpful? Yes
By: CPBigwood
Aug 22, 2014
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I am really sorry to hear about this. Would you be able to email us at marketing@cpbigwood so we can try and resolve this problem? Kind Regards, CPBigwood....
Jan 28,2014
Jan 28,2014
10 people found
this helpful
I found the agent to wholly unprofessional in every aspect of my dealings with them. They don\'t return phone calls. They send rude, threatening and unlawful (imo) letters with warrant or reason. The service they are supposed to provide in terms of cleaning the communal areas of our flat in return for a property management fee is non-existent - the communal areas of our flats have not been cleaned properly for over a year - when challenged about this they do not respond. They are unhelpful a...
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What agent could do to change your mind?
Actually listened to requests, returned phonecalls, done what was said under their property management agreement and treated me with the respect due to anybody that in some way pays their wages!
Was this helpful? Yes
By: Sue
Feb 25, 2014
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We are sorry to hear of the issues you have identified. We can assure you this is not our usual practice and we pride ourselves on our professionalism and the level of service we provide. If you would like to make direct contact with further details we can investigate on your behalf Kind Regards CPBigwood....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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