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CPBigwood

104-106 Colmore Row Birmingham

B3 3AG

0121 237 4850
Website not available

Properties for Sale
Properties to Rent

“Poor service and lack of concern...”

May 11,2018
Minithumbdown
By: 'Brum'
May 11,2018
3 people found
this helpful
I've lived in flats and dealt with management companies for little under 10 years. No management company is perfect and ideally all would be cheaper, however I have never had any specific issues with a management company until I have starting dealing with SDL. Firstly, ...
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Comment on agent fees
Expensive. Already over £100 a month and they are looking to increase their costs after less than 6 months of managing the residence.
Was this helpful? Yes
By: Stephanie Vine
May 15, 2018
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I totally agree ,we have bigger concerns with overcharging and not doing the work that are paid for.It seems looking at their invoices we only paying for their administration Ourselves and other residents never get a reply to phone calls or emails.They use RICS code of practice, go to there web site and complain there as well. I think we should give this company no stars at all. ...
Dec 28,2017
Minithumbdown
By: 'Flat Owner'
Dec 28,2017
7 people found
this helpful
One of the worst companies I have ever had the misfortune of dealing with. Demanding payment for 'historic charges' relating to 2015, despite not providing any evidence to prove where these fees originate from. Ignored the majority of correspondents when I asked for proof/detail of ...
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Comment on agent fees
High fees for little work. Additional fees keep being added, without any proof of work being carried out provided.
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By: Julian
Sep 14, 2018
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FAO Emily: You need to form a Right To Manage company. We used John at Leasehold Doctors: http://www.leaseholddoctors.co.uk I would thoroughly recommend him. From start to finish took around 4/5 months and SDL were removed. It's really very straight forward and very doable. ...
Jul 21,2017
Minithumbdown
By: 'SW'
Jul 21,2017
5 people found
this helpful
I live in Shepton Mallet in Somerset. SDL Bigwood as others have commented are on the take and have zero interest in their clients. I brought a flat and they tried getting me to pay for the people how I brought the flat from their ...
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Comment on agent fees
EXTREMELY BAD
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May 12,2017
Minithumbdown
By: 'llady 2017'
May 12,2017
3 people found
this helpful
I was really horrified dealing with this company and actually feel very ripped off .I received an invoice for service charges to which they added several charges which I didn't understand .Called them to clarify and they said they would call back which they didn't....
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Comment on agent fees
excessive penalties .
Was this helpful? Yes
Oct 28,2016
Minithumbdown
By: 'KB'
Oct 28,2016
5 people found
this helpful
This company does not deserve the 1 star but unfortunately had to give a star before I could publish review. CPBIGWOOD now known as SDLBIGWOOD are a company that is continually ripping people off! Charge absurd fees to poorly manage properties. Charge for services that are ...
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Comment on agent fees
BAD!!
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Apr 24,2016
Minithumbdown
By: 'ProspectiveTenant'
Apr 24,2016
7 people found
this helpful
I spent ages trying to get a viewing at a particular property that I had my heart set on. I sent an email, which got an initial reply and nothing else, so then I phone up to arrange a viewing and left my contact details. ...
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Was this helpful? Yes
Feb 01,2016
Minithumbdown
By: 'Incandescent with rage'
Feb 01,2016
8 people found
this helpful
I have been renting through big woods now for nearly 2 years and at this moment in time I am looking into moving again due to failing after failing with this company.!! There customer service is substandard, and by this I mean they do not pick ...
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What agent could do to change your mind?
FEES.... Only agent that wants to make them selves an extra ‚£60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
Attached Files
Comment on agent fees
FEES.... Only agent that wants to make them selves an extra ‚£60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
Was this helpful? Yes
By: CPBigwood
Feb 01, 2016
View all comments (1)
We are sorry to hear of these issues. We can assure you that this isn't our usual customer service and your case will be investigated. Could you please DM or email marketing@cpbigwood.com with further details to inc. your property/development and point of contact. Kind Regards ...
Jan 22,2016
Minithumbup
By: 'Gary Sammons'
Jan 22,2016
1 people found
this helpful
We find Gary very friendly, helpful, knowledgeable patient and responsible person. We would not hesitate to recommend Bigwood and Gary to any landlords (landlady). Thanks....
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Was this helpful? Yes
Dec 23,2015
Minithumbup
By: 'Tom B'
Dec 23,2015
0 people found
this helpful
Good service from the company, the staff in particular are very helpful when it came to sorting out problems and went out of their way to help, would recommend highly...
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Was this helpful? Yes
Dec 14,2015
Minithumbup
By: 'Mrs Laidler'
Dec 14,2015
0 people found
this helpful
My current tenant is holding over after first 6 months of tenancy. I manage the property myself and inspect every 3 months. The property is looking good. This is my second tenancy arranged by CPBigwood, my first lasting 2 years. I have found the team in the residential ...
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Dec 07,2015
Minithumbup
By: 'Peter Sweeney'
Dec 07,2015
1 people found
this helpful
Agent has a realistic proposal and perspective on the state of the market for my property combined with what was the minimum expenditure necessary to attract a viable purchaser. Communications were honest and as frequent as required. In particular email communication was responded to in ...
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Comment on agent fees
Agent quoted a fee for the transaction which was honoured despite unanticipated delay in effecting a sale.
Was this helpful? Yes
Dec 04,2015
Minithumbup
By: '56370394753'
Dec 04,2015
1 people found
this helpful
In a very competitive market, Andy arrived at my property meaning business. Very knowledgeable about the local area, he put me at ease straight away as this was the first time I had sold a property. My apartment was photographed and went straight on the ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £96,500
  • Max: £124,500

Letting
  • Min: £0
  • Max: £96,500



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 1 1 2 0 0 0 0 5

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by CPBigwood, Birmingham B3 3AG

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