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    Andrew Bryant
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    Tanya Burns
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    Gary Sammons
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    All
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    Ross Hollingshead
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    Michelle Cox
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CPBigwood

104-106 Colmore Row Birmingham

B3 3AG

0121 237 4850

Oct 28,2016
Minithumbdown
By:
Oct 28,2016
1 people found
this helpful
This company does not deserve the 1 star but unfortunately had to give a star before I could publish review. CPBIGWOOD now known as SDLBIGWOOD are a company that is continually ripping people off! Charge absurd fees to poorly manage properties. Charge for services that are not even provided and charge for repairs that are never actually carried out. Avoid like the plague!!...
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Comment on agent fees
BAD!!
Was this helpful? Yes
Apr 24,2016
Minithumbdown
By:
Apr 24,2016
4 people found
this helpful
I spent ages trying to get a viewing at a particular property that I had my heart set on. I sent an email, which got an initial reply and nothing else, so then I phone up to arrange a viewing and left my contact details. Heard nothing back for ages. So I phoned again, and was basically told it was too early for viewings, and left my details again! After more silence, I emailed again, just in case my contact details got lost, and received silence in reply. And now I discover it's just been let ou...
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Was this helpful? Yes
Feb 01,2016
Minithumbdown
By:
Feb 01,2016
6 people found
this helpful
I have been renting through big woods now for nearly 2 years and at this moment in time I am looking into moving again due to failing after failing with this company.!! There customer service is substandard, and by this I mean they do not pick up messages, talk to you as if you are stupid and are only interested in money they can squeeze out of you! They go through staff like toilet roll and there is never the same person to deal with and they always blame the person that has left for the prob...
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What agent could do to change your mind?
FEES.... Only agent that wants to make them selves an extra ‚£60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
Comment on agent fees
FEES.... Only agent that wants to make them selves an extra ‚£60 to sign a new contract for admin fee??? That's a joke they do nothing. I asked for a change in my contract and they told me to write it up my self as they could not do it and they would have it checked to see if it's ok!!!!!!!! A letting agent that can not make an amendment in a new contract as they don't know how to do it .........
Was this helpful? Yes
By: CPBigwood
Feb 01, 2016
View all comments (1)
We are sorry to hear of these issues. We can assure you that this isn't our usual customer service and your case will be investigated. Could you please DM or email marketing@cpbigwood.com with further details to inc. your property/development and point of contact. Kind Regards....
Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
We find Gary very friendly, helpful, knowledgeable patient and responsible person. We would not hesitate to recommend Bigwood and Gary to any landlords (landlady). Thanks....
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Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
Good service from the company, the staff in particular are very helpful when it came to sorting out problems and went out of their way to help, would recommend highly...
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Was this helpful? Yes
Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
this helpful
My current tenant is holding over after first 6 months of tenancy. I manage the property myself and inspect every 3 months. The property is looking good. This is my second tenancy arranged by CPBigwood, my first lasting 2 years. I have found the team in the residential sales and lettings department to be friendly and professional, always pro-active to situations and understanding of my requirements. I would definitely recommend them to other landlords....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
1 people found
this helpful
Agent has a realistic proposal and perspective on the state of the market for my property combined with what was the minimum expenditure necessary to attract a viable purchaser. Communications were honest and as frequent as required. In particular email communication was responded to in a timely manner, even after office hours....
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Comment on agent fees
Agent quoted a fee for the transaction which was honoured despite unanticipated delay in effecting a sale.
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
1 people found
this helpful
In a very competitive market, Andy arrived at my property meaning business. Very knowledgeable about the local area, he put me at ease straight away as this was the first time I had sold a property. My apartment was photographed and went straight on the internet with minimal fuss. The whole team at CP Bigwood were very diligent in getting the viewings done. Tanya even stayed in the city until 8pm one night which was very good of her. The property sold and then from then on in we were always in t...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £96,500
  • Max: £124,500

Letting
  • Min: £0
  • Max: £96,500



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 1 2 0 0 0 0 2
Andrew Bryant - upload your photo Andrew Bryant
3 reviews

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Tanya Burns - upload your photo Tanya Burns
2 reviews

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Gary Sammons - upload your photo Gary Sammons
2 reviews

About Gary No description set View full profile
Gary Sammons - upload your photo Gary Sammons
1 reviews

About Gary No description set View full profile
All  - upload your photo All
1 reviews

About All No description set View full profile
All  - upload your photo All
1 reviews

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Ross Hollingshead - upload your photo Ross Hollingshead
1 reviews

About Ross No description set View full profile
Michelle Cox - upload your photo Michelle Cox
1 reviews

About Michelle No description set View full profile

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