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    Hayley
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    Danielle Magiera
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    Francesca ??
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Cowell & Norford

88 Dale Street Milnrow, Rochdale
Lancashire
OL16 4HA

Tel: 01706 642 003

Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Danielle was very professional and knowledgeable. She gave great feedback about our property and explained her valuation process. She was very thorough and made sure that we knew what each step of the process would look like if we instructed CN to sell our home. We were so impressed with her that we did in fact instruct CN and the house sold for the asking price within a matter of weeks. We almost didn't give CN a chance to value the house because a past experience had been so poor but Danielle ...
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Comment on agent fees
Compared to the other agents they were expensive (one agent quoted a fixed price of around £600) but they achieved an asking price of around £40,000 more than the other agents valuations and so we don't mind paying their higher fee.
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Its a very difficult time buying/selling a property but Danielle helped keep me sane. She's a very competent agent and always goes that extra mile. She seems to take it personally and works like its her own property shes dealing with. She always got back to me if she was unavailable to take my call and made me feel like i was important. Danielle is a lovely person and in a way its a shame that the house buying has all been sorted and I wont be dealing with her anymore. Shes and absolute credit t...
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Dec 04,2015
Minithumbdown
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Dec 04,2015
2 people found
this helpful
My brother Mervyn and his wife Margaret were separated when they put their property on the market with Cowell and Norford in October 2014, they have since been divorced after 43 years. Mervyn my brother suffers with long term mental health problems and struggles to get by on a day to day basis. I am his carer and try to manage most of his day to day affairs including being power of attorney for his finances via DWP Margaret applied for an occupation order so she could continue to live in the ho...
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What agent could do to change your mind?
They need to learn to listen to the client without reacting so defensivly - they also confuse "straight talk" with being aggresive. I have been in commercial business for over 30 years and have deat with govement contracts and large companies and I am sorry to say I have never come accross such unproffesionalism
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Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
Assisted in letting the property. Since it has been let has managed the property very efficiently and liaised with the tenant as appropriate....
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Nov 30,2014
Minithumbup
By:
Nov 30,2014
1 people found
this helpful
Hayley, assisted in my sale and purchase. I cannot fault Hayley in any way, in fact the absolute opposite. She was fantastic and so supportive. Helping out every step of the way. There were many difficulties, especially with the solicitor. She never failed to impress, and showed me how professional and motivated she was. There were many setbacks, but Hayley did not give up. If it was not for Hayley pushing for completion, I probably would have not been in the property at the moment. 10 out of 10...
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Nov 01,2014
Minithumbup
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Nov 01,2014
0 people found
this helpful
This is not the first time I have dealt with Cowell and Norford ..... I usually deal with Hayley who goes the extra mile to deliver a great service... I bought my current house through Hayley and my partner bought his and nothing was too much trouble... More recently I have also dealt with Danielle who like Hayley is fantastic she keeps you updated, she makes you feel like a valued customer and to be perfectly honest without going over board the service received from these two Ladies is second t...
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Oct 13,2014
Minithumbup
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Oct 13,2014
0 people found
this helpful
After having a poor experience with a previous estate agent in Rochdale, I contacted Cowell & Norford who immediately made me feel at ease and that they could sell my property. I dealt with Danielle when I came to contact between myself and the viewers and her communication was excellent. Unfortunately, I didn't always receive notification that a viewing was taking place, as my property was vacant and they were keyholders, but was always given feedback soon after. All staff are profes...
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Comment on agent fees
I have to admit that I initially thought these fees were on the high side for the value of property I was selling but they have sold it within the timescale I was hoping for, which is great for everybody.
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Oct 08,2014
Minithumbup
By:
Oct 08,2014
0 people found
this helpful
I recently purchased a house through Cowell & Norford that turned out to be longer and more complicate than expected. Throughout the purchase I was kept informed of updates and information by Danielle. I would often ring the office a couple of times a week and never got the impression i was pestering them. I called into the office on a few occasions and was always greeted well and given the information i needed. Danielle and Hayley at the Milnrow Branch made the stressful process of movi...
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Oct 08,2014
Minithumbup
By:
Oct 08,2014
0 people found
this helpful
From making the first phone call to Danielle I found she was the most helpful and efficient estate agent I had spoken to. Appointments for viewings were made swiftly and at our convenience. After viewings of properties we were undecided over 2, Danielle arranged second viewings on both properties. She discussed with us and the vendor of Ladyhouse Lane an offer which was accepted which we were delighted with. Danielle also put us in contact with James the financial advisor who I have found to ...
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Oct 07,2014
Minithumbup
By:
Oct 07,2014
0 people found
this helpful
Danielle has been a massive help towards us purchasing our new home. Her advice and calm nature has been invaluable when things have been very stressful. Her knowledge of the business is good and I'm sure she is a valued member of the team....
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Sep 30,2014
Minithumbup
By:
Sep 30,2014
0 people found
this helpful
Cowell & Norford, Milnrow office, have been excellent from start to finish and their star is Hayley! Great communication and feedback throught the marketing and sale of our house in Littleborough. We would not hesitate in recommending this agent for their professional yet friendly performance....
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Dec 09,2013
Minithumbup
By:
Dec 09,2013
1 people found
this helpful
We had a number of agents come round to the house and selected C&N since they appeared more professional. This was a good decision. Hayley and Christina kept me informed of the sales progression throughout the process and this not only reassured me that all was well but also alerted me in a timely manner as to when my solicitor was not responding / acting promptly. I would have no hesitation in recommending Cowell and Norford to anyone. Overall I am very happy with the service they pro...
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Nov 27,2013
Minithumbup
By:
Nov 27,2013
1 people found
this helpful
Hayley at the Milnrow branch is a very involved, pro-active agent who keeps in close contact to let you know what is going on. While the sale was going through, Hayley was in touch with the both us and the buyers and let us know what the current situation was whenever I asked. She chased up solicitors for us and made sure everything was on track. We would be happy to use Cowell Norford again....
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Mar 04,2012
Minithumbdown
By:
Mar 04,2012
5 people found
this helpful
Supposedly sold my house for 3 months. They couldnt tell me how it was progressing. I contacted the company buying and they told me they had to pull out about 4 weeks earlier. The ombudsman didnt do anything about it either....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £275,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Hayley  - upload your photo Hayley
6 reviews

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Danielle Magiera - no image available Danielle Magiera
Negotiator
9 reviews

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Francesca ?? - upload your photo Francesca ??
1 reviews

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