Rochdale, OL16
4.4/5, 154 reviews
87% recommended
76% sales valuation accuracy
89% sales fee satisfaction
67% lettings valuation accuracy
88% lettings fee satisfaction
We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to ... show more We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.

Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs.

We are proactive, innovation is at the heart of every area of our business. We are absolutely committed to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of.

We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help!
Our select brand leads the way£in showcasing£large or£highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual£property micro websites and many other unique and high quality marketing tools.

We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Cowell & Norford
106 Yorkshire Street
Rochdale
Lancashire
OL16 1JY
01706 860444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 89% £46,000 £260,000
Lettings 67% 88% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 3 46 3 29 4 27 2 12 8
Areas covered
  • norden
  • bamford
  • milnrow
  • newhey
  • littleborough
  • whitworth
  • castleton
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“A professional service with good communicatio......”

Share on :
Aug 14,2019
Minithumbup
By: 'Zaffar Ahmed'
Aug 14,2019
0 people found
this helpful
A professional service with good communication throughout the process. Hiccups resolved in an appropriate manner. There has always been a friendly and helpful team member on the other side of the phone. We are happy with the sale of the property and the efforts made ...
read full review
Was this helpful? Yes

“Brilliant !...”

Share on :
May 30,2019
Minithumbup
By: 'Carole'
May 30,2019
0 people found
this helpful
Danielle was friendly, approachable and very responsive and proactive throughout my house purchase. I would recommend Danielle and the rest of the team to anyone buying or selling. Made buying my house really easy....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Great Service...”

Share on :
Mar 04,2019
Minithumbup
By: 'JT'
Mar 04,2019
0 people found
this helpful
We have dealt with Ben several times and have always found him to be very helpful. His honest advice has been very beneficial in both the purchase and rental of our properties....
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Feb 21,2019
Minithumbup
By: 'hugohugo'
Feb 21,2019
0 people found
this helpful
Had a great experience with an agent called Sam today. He was charming and informative, ensuring the information was delivered quickly yet still provided comprehensive detail....
read full review
Was this helpful? Yes

“Efficient, persistent and rewarding...”

Share on :
Jan 31,2019
Minithumbup
By: 'Michael Drameh'
Jan 31,2019
0 people found
this helpful
We placed our property with Cowell & Norfold after John Lally kept in touch by phone, offering a professional service. The company visited our house, placed it on their site and we obtained a firm offer within the first week. We can strongly recommend both John ...
read full review
Was this helpful? Yes

“Professional polite and friendly...”

Share on :
Jan 07,2019
Minithumbup
By: 'Phillip yinkore'
Jan 07,2019
0 people found
this helpful
Made the whole process start to finish very easy by keeping me well informed and was very polite and friendly throughout...
read full review
Comment on agent fees
Fair fees
Was this helpful? Yes

“Great Service...”

Share on :
Nov 07,2018
Minithumbup
By: 'Angela Deaden'
Nov 07,2018
0 people found
this helpful
A big thank you to Danielle at Yorkshire Street branch Rochdale, for all her help, advice and excellent service. She kept us up to date with, and did all she could'nt to help us. replied promptly to all calls and emails, would highly recommend Danielle ...
read full review
Comment on agent fees
A liitle pricey, but ! had great service, with a local but well established company, with very experienced staff
Was this helpful? Yes

“Highly recommend *****...”

Share on :
Sep 30,2018
Minithumbup
By: 'William Jones'
Sep 30,2018
0 people found
this helpful
I have dealt with the guys at Cowell-Norford and they have gone above and beyond to help me find my ideal first home. I am yet to purchase one, however the process of finding information has felt effortless and simple! I would 100% recommend Cowell Norford ...
read full review
Comment on agent fees
Ok
Was this helpful? Yes

“I would not recommend this company at all to sell your property...”

Share on :
Sep 23,2018
Minithumbdown
By: 'Emma'
Sep 23,2018
2 people found
this helpful
I was in my notice period whem i finally sold my property. I got told by 2 people that had rang the office for information about my property and both said the same that they sound like they dont want to be there and just generally ...
read full review
Comment on agent fees
Rediculously high (BAD)
Was this helpful? Yes

“AVOID AT ALL COSTS - Zero Stars if possible!...”

Share on :
Sep 19,2018
Minithumbdown
By: 'Ol16'
Sep 19,2018
2 people found
this helpful
AVOID! They take two deposits for one house and keep both potential tenants waiting ! Yet the policy states the property is 'taken off the market, whilst credits checks are run' !...
read full review
Comment on agent fees
BAD
Was this helpful? Yes

“Jokers...”

Share on :
Aug 06,2018
Minithumbdown
By: 'Mrs Fin'
Aug 06,2018
3 people found
this helpful
*I was lied to from day one. Viewed a property to rent and received a phone call the following day saying if I paid the application fees straight away the house would be taken off the market for me. This was a lie, it wasn't ...
read full review
Was this helpful? Yes
By: Mrs Fin
Sep 17, 2018
View all comments (2)
Thank you for that, I wasn't aware. I have since got a property through a different estate agent who were brilliant and didn't ask for a penny until the credit checks had been completed. ...

“Poor service...”

Share on :
Mar 21,2018
Minithumbdown
By: 'Paul@Bank'
Mar 21,2018
6 people found
this helpful
Cowell Norford promote a very good service and assure protection for Landlords. HOWEVER they fail to provide the service offered and do not protect the landlord. They charge ridiculous fees, and employ contractors who charge rip-off prices for any repairs. Too any staff constantly passing ...
read full review
Comment on agent fees
Extortionate fees and hidden charges.
Was this helpful? Yes

“Very professional and helpful when viewing properties. Also advised on ......”

Share on :
Feb 06,2018
Minithumbup
By: 'The Colemans'
Feb 06,2018
0 people found
this helpful
Very professional and helpful when viewing properties. Also advised on local amenities as new to area. Made our application quick and stress free. Thanks very much for all your help....
read full review
Comment on agent fees
Very good
Was this helpful? Yes

“Excellent service, very friendly staff, I would recommend using Cowell ......”

Share on :
Nov 17,2017
Minithumbup
By: 'Alex Ellis'
Nov 17,2017
0 people found
this helpful
Excellent service, very friendly staff, I would recommend using Cowell and Norford for selling your house or as a management service for letting...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Many thanks to John Lally for recent purchase of our ......”

Share on :
Aug 24,2017
Minithumbup
By: 'Maggie Buckley'
Aug 24,2017
0 people found
this helpful
Many thanks to John Lally for recent purchase of our house due to complete in a week or so. From the start he's been efficient amiable and a great non pushy informative manner. Any hiccups along the way John has sorted and fed info back ...
read full review
Comment on agent fees
OK
Was this helpful? Yes

“Jonny was very helpful identifying a property for me in ......”

Share on :
Aug 17,2017
Minithumbup
By: 'Asifa'
Aug 17,2017
1 people found
this helpful
Jonny was very helpful identifying a property for me in the area I was searching. He arranged a viewing on the same day. Jonny is professional and pleasent to deal with....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“great service always helpfull any problems i ever had with ......”

Share on :
Aug 16,2017
Minithumbup
By: 'tnap'
Aug 16,2017
0 people found
this helpful
great service always helpfull any problems i ever had with maintence they have been sorted out very fast very well done....
read full review
Comment on agent fees
very good
Was this helpful? Yes

“I have had 2 properties previously managed by Cowell and Norford, ......”

Share on :
Aug 09,2017
Minithumbup
By: 'Jodie'
Aug 09,2017
0 people found
this helpful
I have had 2 properties previously managed by Cowell and Norford, and I dealt with Debbie. With this property I dealt mainly with Chris. Absolutely fantastic staff, went above and beyond for us. Keep up the good work Debs and Chris :)...
read full review
Comment on agent fees
No different that most agencies I think.
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
View all comments (1)
Hi Jodie, thanks for your fantastic review, its great to hear the lettings team are doing a great job for you. Thanks for using our services, Laura ...

“Debs has managed my house letting for 7 years and has ......”

Share on :
Aug 08,2017
Minithumbup
By: 'Gary'
Aug 08,2017
0 people found
this helpful
Debs has managed my house letting for 7 years and has handled everything in a very effective, professional and thorough manner. Nothing has been too much trouble for her to attend to. I have recommended Cowell & Norford to several other landlords purely based on my experience ...
read full review
Comment on agent fees
Realistic and worth the money
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
View all comments (1)
Hi Gary, Thank you for your review, its fantastic to hear Deb's has been successfully managing your house for over 7 years and its great to hear you recommend us to fellow landlords. Kind Regards, Laura ...

“Chris was my agent when I was looking to rent ......”

Share on :
Aug 04,2017
Minithumbup
By: 'Aimee Pickford'
Aug 04,2017
0 people found
this helpful
Chris was my agent when I was looking to rent a property. He was extremely helpful and kept me updated every step of the way. The process in it's self was very stressful with a lot of bumps in the road (on my part), but ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Aug 04, 2017
View all comments (1)
Hi Aimee, Thank you for your feedback, its great to hear Chris has been able to ease the stress of your move. I hope you enjoy your new home. Kind Regards, Laura ...

“Very friendly and helpful team, made the process clear and ......”

Share on :
Jul 07,2017
Minithumbup
By: 'Kim'
Jul 07,2017
0 people found
this helpful
Very friendly and helpful team, made the process clear and simple throughout. Kept informed throughout as to where we were up to and so forth, and had me moved in by the date agreed. No hidden surprises! All documents were provided to me prior to ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Kirsten was helpful throughout the process up to moving in. ......”

Share on :
Jul 05,2017
Minithumbup
By: 'Darren Whiston'
Jul 05,2017
0 people found
this helpful
Kirsten was helpful throughout the process up to moving in. Then when I moved in and there were issues with the house, Deb stepped up and sorted things quickly and efficiently for me. Can't ask for anything more from an agent....
read full review
Comment on agent fees
Reasonable, not excessive.
Was this helpful? Yes

“Chris helped me a lot with his fast actions in ......”

Share on :
Jul 02,2017
Minithumbup
By: 'Athanasios'
Jul 02,2017
0 people found
this helpful
Chris helped me a lot with his fast actions in renting my house in time. His support was valuable in all issues during renting procedure....
read full review
Was this helpful? Yes

“Kirsten was polite, helpful and quick to answer my questions. ......”

Share on :
Jun 26,2017
Minithumbup
By: 'Kelsie'
Jun 26,2017
0 people found
this helpful
Kirsten was polite, helpful and quick to answer my questions. The service provided was overall satisfactory, not got any complaints....
read full review
Was this helpful? Yes

“Johnny has been extremely helpful throughout the whole process, always ......”

Share on :
Jun 22,2017
Minithumbup
By: 'Paul Reed'
Jun 22,2017
0 people found
this helpful
Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice. I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a breeze....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Jun 22, 2017
View all comments (1)
Hi Paul, Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new home. ...

“Both Hayley and Jonathan have been so very professional warm , ......”

Share on :
Jun 01,2017
Minithumbup
By: 'Christina'
Jun 01,2017
0 people found
this helpful
Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy. I have in the past sold ...
read full review
Comment on agent fees
Good enough for me
Was this helpful? Yes

“great help any maintence problems solved and fixed very fast . ......”

Share on :
May 16,2017
Minithumbup
By: 'tnap'
May 16,2017
0 people found
this helpful
great help any maintence problems solved and fixed very fast . very proffesional in there work never had any problems in the three years i have been renting...
read full review
Comment on agent fees
very good
Was this helpful? Yes

“Ben has been super professional from the moment we have ......”

Share on :
May 15,2017
Minithumbdown
By: 'chris jardine'
May 15,2017
0 people found
this helpful
Ben has been super professional from the moment we have dealt with Cowell & Norford and looking forward to moving into our new property....
read full review
Was this helpful? Yes

“Kirsten has been extremely helpful with my application for a ......”

Share on :
May 11,2017
Minithumbup
By: 'Jennifersutcliffe'
May 11,2017
0 people found
this helpful
Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with. A credit to the company Jennifer Sutcliffe...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“excellent and very informal easy to deal with but at ......”

Share on :
Apr 11,2017
Minithumbup
By: 'Rob Banham'
Apr 11,2017
0 people found
this helpful
excellent and very informal easy to deal with but at the same time very professional. would certainly use them in the future....
read full review
Comment on agent fees
obviously there are some internet only type companies which offer lower fees , but i dont believe you would get the service offered here.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 2:30 PM 30/10/2017 by allAgents

Awards won by Cowell & Norford, Rochdale OL16 1JY


.
As Seen On

Get in touch with

Cowell & Norford

Branch - Rochdale, OL16