• upload your photo
    Dominique Tyrer
  • claim your profile
    Marcella Wilson
  • Hayley Wilkinson
    Hayley Wilkinson
  • Christina Lancaster
    Christina Lancaster
  • Natalie Borg
    Natalie Borg
  • Kirsten Tracz
    Kirsten Tracz
  • Chris Brearley
    Chris Brearley
  • upload your photo
    John lally
  • Ben Turner
    Ben Turner
  • Michael Cowell
    Michael Cowell
  • Dan Le Brocq
    Dan Le Brocq
  • Deb Barnes
    Deb Barnes
  • claim your profile
    Jonny Upton
We opened our doors nearly 40 years ago and have widely been�regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results. Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs. We are proactive, innovation is at the heart of every area of our business. We are absolutely comm Read full description...itted to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of. We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help! Our select brand leads the way�in showcasing�large or�highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual�property micro websites and many other unique and high quality marketing tools. We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.
Cowell & Norford

106 Yorkshire Street Rochdale
Lancashire
OL16 1JY

01706 860444


Properties for sale
Properties for rent
Nov 17,2017
Minithumbup
Dominique Tyrer
Marcella Wilson
By: 'Alex Ellis'
Nov 17,2017
0 people found
this helpful
Excellent service, very friendly staff, I would recommend using Cowell and Norford for selling your house or as a management service for letting...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2017
Minithumbup
John lally
By: 'Maggie Buckley'
Aug 24,2017
0 people found
this helpful
Many thanks to John Lally for recent purchase of our house due to complete in a week or so. From the start he's been efficient amiable and a great non pushy informative manner. Any hiccups along the way John has sorted and fed info back to us. He needs his own place on the staff board! Maggie and Tony Buckley...
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Comment on agent fees
OK
Was this helpful? Yes
Aug 17,2017
Minithumbup
Jonny Upton
By: 'Asifa'
Aug 17,2017
0 people found
this helpful
Jonny was very helpful identifying a property for me in the area I was searching. He arranged a viewing on the same day. Jonny is professional and pleasent to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 16,2017
Minithumbup
Deb Barnes
By: 'tnap'
Aug 16,2017
0 people found
this helpful
great service always helpfull any problems i ever had with maintence they have been sorted out very fast very well done....
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Comment on agent fees
very good
Was this helpful? Yes
Aug 09,2017
Minithumbup
Chris Brearley
Deb Barnes
By: 'Jodie'
Aug 09,2017
0 people found
this helpful
I have had 2 properties previously managed by Cowell and Norford, and I dealt with Debbie. With this property I dealt mainly with Chris. Absolutely fantastic staff, went above and beyond for us. Keep up the good work Debs and Chris :)...
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Comment on agent fees
No different that most agencies I think.
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
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Hi Jodie, thanks for your fantastic review, its great to hear the lettings team are doing a great job for you. Thanks for using our services, Laura ...
Aug 08,2017
Minithumbup
Deb Barnes
By: 'Gary'
Aug 08,2017
0 people found
this helpful
Debs has managed my house letting for 7 years and has handled everything in a very effective, professional and thorough manner. Nothing has been too much trouble for her to attend to. I have recommended Cowell & Norford to several other landlords purely based on my experience of working with Debs...
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Comment on agent fees
Realistic and worth the money
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
View all comments (1)
Hi Gary, Thank you for your review, its fantastic to hear Deb's has been successfully managing your house for over 7 years and its great to hear you recommend us to fellow landlords. Kind Regards, Laura ...
Aug 04,2017
Minithumbup
Chris Brearley
By: 'Aimee Pickford'
Aug 04,2017
0 people found
this helpful
Chris was my agent when I was looking to rent a property. He was extremely helpful and kept me updated every step of the way. The process in it's self was very stressful with a lot of bumps in the road (on my part), but Chris did everything he could to help me and was even sympathetic throughout a couple of tearful conversations (again on my part). I can't thank Chris enough for everything he has done....
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Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Aug 04, 2017
View all comments (1)
Hi Aimee, Thank you for your feedback, its great to hear Chris has been able to ease the stress of your move. I hope you enjoy your new home. Kind Regards, Laura ...
Jul 07,2017
Minithumbup
Chris Brearley
Kirsten Tracz
By: 'Kim'
Jul 07,2017
0 people found
this helpful
Very friendly and helpful team, made the process clear and simple throughout. Kept informed throughout as to where we were up to and so forth, and had me moved in by the date agreed. No hidden surprises! All documents were provided to me prior to moving in, including a full in depth inventory, useful contacts and such. Everything went very smoothly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 05,2017
Minithumbup
Kirsten Tracz
Deb Barnes
By: 'Darren Whiston'
Jul 05,2017
0 people found
this helpful
Kirsten was helpful throughout the process up to moving in. Then when I moved in and there were issues with the house, Deb stepped up and sorted things quickly and efficiently for me. Can't ask for anything more from an agent....
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Comment on agent fees
Reasonable, not excessive.
Was this helpful? Yes
Jul 02,2017
Minithumbup
Chris Brearley
By: 'Athanasios'
Jul 02,2017
0 people found
this helpful
Chris helped me a lot with his fast actions in renting my house in time. His support was valuable in all issues during renting procedure....
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Was this helpful? Yes
Jun 26,2017
Minithumbup
Kirsten Tracz
By: 'Kelsie'
Jun 26,2017
0 people found
this helpful
Kirsten was polite, helpful and quick to answer my questions. The service provided was overall satisfactory, not got any complaints....
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Jun 22,2017
Minithumbup
Jonathan upton
Hayley Wilkinson
By: 'Paul Reed'
Jun 22,2017
0 people found
this helpful
Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice. I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a breeze....
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Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Jun 22, 2017
View all comments (1)
Hi Paul, Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new home. ...
Jun 01,2017
Minithumbup
Hayley Wilkinson
Jonathan upton
By: 'Christina'
Jun 01,2017
0 people found
this helpful
Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy. I have in the past sold a house with Hayley she is a true professional with a considerable amount of skill for the job she does....
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Comment on agent fees
Good enough for me
Was this helpful? Yes
May 16,2017
Minithumbup
Deb Barnes
By: 'tnap'
May 16,2017
0 people found
this helpful
great help any maintence problems solved and fixed very fast . very proffesional in there work never had any problems in the three years i have been renting...
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Comment on agent fees
very good
Was this helpful? Yes
May 15,2017
Minithumbdown
Ben Turner
By: 'chris jardine'
May 15,2017
0 people found
this helpful
Ben has been super professional from the moment we have dealt with Cowell & Norford and looking forward to moving into our new property....
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Was this helpful? Yes
May 11,2017
Minithumbup
Kirsten Tracz
By: 'Jennifersutcliffe'
May 11,2017
0 people found
this helpful
Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with. A credit to the company Jennifer Sutcliffe...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 11,2017
Minithumbup
Marcella Wilson
By: 'Rob Banham'
Apr 11,2017
0 people found
this helpful
excellent and very informal easy to deal with but at the same time very professional. would certainly use them in the future....
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Comment on agent fees
obviously there are some internet only type companies which offer lower fees , but i dont believe you would get the service offered here.
Was this helpful? Yes
Apr 08,2017
Minithumbup
By: 'Toni'
Apr 08,2017
0 people found
this helpful
Very happy with how everything was dealt with at cowell and noford all the staff were amazing and was willing to help with anything which ment a fast sale and a fast move for me and my family...
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Comment on agent fees
U get what u pay for
Was this helpful? Yes
Mar 31,2017
Minithumbup
Danielle Magiera
Marcella Wilson
By: 'Joanne'
Mar 31,2017
0 people found
this helpful
My first contact with your company was with Marcella, she was very helpful and able to answer all my questions. Danielle came to my property, she is very approachable, professional and knowledgeable and a great asset to your company. The service to date has been second to none and I have already recommended Cowell and Norford....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
Ben Turner
By: 'Darren Taylor'
Mar 28,2017
0 people found
this helpful
Ben, went above and beyond and helped and advised with what was a fluid and turbulent times for myself showing utmost professionalism and understanding. Had it not been for situation out of my control the outcome would have been different. In the next 6 months or so when my situation improves and if Cowell Norford have a property the suits me I will not hesitate to contact Ben Regards Darren Taylor...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Marcella Wilson
Danielle Magiera
By: 'Doogie'
Mar 27,2017
0 people found
this helpful
Both agents are excellent and knowledgeable about the area. They are both very approachable and were keen to assist in solving the issues that developed. Highly recommended...
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Comment on agent fees
Below average
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Shafeen Ashraf'
Mar 27,2017
0 people found
this helpful
Kind, helpful and friendly staff, always ready to help. Made the process quick and as easy as possible. Kept in touch as well. Definitely recommend and very reliable...
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Comment on agent fees
NA
Was this helpful? Yes
Mar 24,2017
Minithumbup
Natalie Borg
By: 'Samantha & Shaun'
Mar 24,2017
0 people found
this helpful
Natalie was excellent throughout the process of us finding the house to us actually getting the keys, she was always at the end of the phone if we needed her and she kept us updated a to what was going on and where we were up to....
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Comment on agent fees
The fees were good
Was this helpful? Yes
Mar 24,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By: 'James and Hayley'
Mar 24,2017
0 people found
this helpful
Cowell and Norford estate agents are brilliant! Both kirsten and Chris were really helpful and professional at all times and made the process run smoothly! We were updated regularly on the process of our application, and had the keys in our hands within two weeks of applying. We recommend this estate agents 100% to anyone looking for a fast and easy application. Thank you to both staff members, your a credit to to cowell and norford....
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Comment on agent fees
Good.
Was this helpful? Yes
Mar 20,2017
Minithumbup
Danielle Magiera
By: 'David Gerzsei'
Mar 20,2017
1 people found
this helpful
Danielle has been a pleasure to deal with. She has been proactive and has remained in regular contact throughout the process. Very happy with the service received....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
By: 'Sara'
Mar 17,2017
0 people found
this helpful
I visited the Rochdale branch today after being invited to have a chat with their independent financial advisor to discuss a mortgage. What a great bunch of people I met, especially Marcella who is pushing the boat out to find my next home. James the mortgage advisor was extremely informative and has now put me on the right path. Very professional team with a brilliant attitude....
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Comment on agent fees
So far I cannot comment as a potential purchaser without a property to sell but I would imagine that they would be very fair.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Marcella Wilson
By: 'Mr. I.Ali'
Mar 17,2017
0 people found
this helpful
This agent has a positive altitude, all my questions were answered professionally and she responded reasonably quick.I would definitely recommend this agent....
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Was this helpful? Yes
Mar 17,2017
Minithumbup
Deb Barnes
Natalie Borg
By: 'David A'
Mar 17,2017
0 people found
this helpful
Natalie and Deb are always helpful and very professional. They are both efficient and have helped enormously over the years with various properties and tenants. I enjoy dealing with them both....
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Comment on agent fees
no complaints.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By: 'Kath'
Mar 13,2017
0 people found
this helpful
Well what can I say? This was a pleasurable experience from start to finish. I had a bit of a hiccup with move in dates, but Kirsten sorted everything in no time at all. I've had issues with managing agents in the past and as a result, will never use them again. However, I will definitely recommend Cowell and Norford (especially Kirsten and Chris) in the future....
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Comment on agent fees
Quite expensive, but in line with normal charges.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By: 'CGod'
Mar 10,2017
0 people found
this helpful
Over the last three months or so I have dealt with C&N both to arrange viewings of properties for sale and more recently of properties for rent. I have spoken to Chris on a number of occasions and each time he has been professional, been able to answer my questions and has also called me back when he said I would (something I haven't found to be the case with some other agents)! Kirsten recently accompanied me to a viewing of a property for rent and then went out of her way to help me throu...
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Comment on agent fees
Their fees may be slightly higher than other agents but on this occasion I do feel that you certainly get what you pay for..... if you're looking for a friendly, efficient and professional service then Kirsten and Chris will provide this.
Was this helpful? Yes
By: Gemma
Mar 10, 2017
View all comments (1)
Thank you for taking the time to leave such a positive review The team here at Cowell-Norford are thrilled to hear such good feedback, and we’re proud to be one of the market leaders in Rochdale ...
Areas covered
  • OL16
  • norden
  • OL15
  • bamford
  • OL10
  • milnrow
  • OL11
  • newhey
  • M25
  • littleborough
  • M26
  • whitworth
  • M45
  • castleton
  • BL0
  • BL8
  • BL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £46,000
  • Max: £260,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 2 43 2 26 3 26 2 11 7
Dominique Tyrer - no image available Dominique Tyrer
1 reviews

About Dominique No description set View full profile
Marcella Wilson - upload your photo Marcella Wilson
Sales Negotiator
5 reviews

About Marcella No description set View full profile
Hayley Wilkinson Hayley Wilkinson
Branch Manager
4 reviews

About Hayley No description set View full profile
Christina Lancaster Christina Lancaster
Sales Manager
0 reviews

About Christina No description set View full profile
Natalie Borg Natalie Borg
Lettings administrator
11 reviews

About Natalie I’ have worked in lettings and management for 13 years and am highly experienced in all aspects. I pride myself in delivering a high standard of service and will go the extra mile whenever necessar View full profile
Kirsten Tracz Kirsten Tracz
Lettings Negotiator
20 reviews

About Kirsten I have been with in the industry for three years starting off as an apprentice and working my way up to Lettings Negotiator. I have lived in the area my whole life and there for my experience and kn View full profile
Chris Brearley Chris Brearley
Property Managment
9 reviews

About Chris I have been working in the estate agent business since the start of 2016 and I can safely say I am enjoying every minute of it. Having worked in both the Sales and Lettings departments I have gained View full profile
John lally - no image available John lally
1 reviews

About John No description set View full profile
Ben Turner Ben Turner
Lettings Advisor
9 reviews

About Ben No description set View full profile
Michael Cowell Michael Cowell
Director
0 reviews

About Michael No description set View full profile
Dan Le Brocq Dan Le Brocq
Trainee Sales Negotiator
0 reviews

About Dan No description set View full profile
Deb Barnes Deb Barnes
assistant lettings manager
8 reviews

About Deb I joined Cowell-Norford in May 2007 and have worked in the Lettings Dept ever since . I enjoy the diversity of the job and the challenges & rewards each day brings View full profile
Jonny Upton - upload your photo Jonny Upton
1 reviews

About Jonny No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 2:30 PM 30/10/2017 by allAgents

Complaints Procedure

In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 2:30 PM 30/10/2017 by allAgents

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