We opened our doors nearly 40 years ago and have widely been�regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results. Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs. We are proactive, innovation is at the heart of every area of our business. We are absolutely comm Read full description...itted to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of. We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help! Our select brand leads the way�in showcasing�large or�highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual�property micro websites and many other unique and high quality marketing tools. We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.
Cowell & Norford

106 Yorkshire Street Rochdale
Lancashire
OL16 1JY

01706 860444
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Properties for Sale
Properties to Rent

“ Jokers... ”

Aug 06,2018
Minithumbdown
By: 'Mrs Fin'
Aug 06,2018
1 people found
this helpful
*I was lied to from day one. Viewed a property to rent and received a phone call the following day saying if I paid the application fees straight away the house would be taken off the market for me. This was a lie, it wasn'...
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By: Mrs Fin
Sep 17, 2018
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Thank you for that, I wasn't aware. I have since got a property through a different estate agent who were brilliant and didn't ask for a penny until the credit checks had been completed. ...

“ Poor service... ”

Mar 21,2018
Minithumbdown
By: 'Paul@Bank'
Mar 21,2018
4 people found
this helpful
Cowell Norford promote a very good service and assure protection for Landlords. HOWEVER they fail to provide the service offered and do not protect the landlord. They charge ridiculous fees, and employ contractors who charge rip-off prices for any repairs. Too any staff constantly passing ...
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Comment on agent fees
Extortionate fees and hidden charges.
Was this helpful? Yes
Feb 06,2018
Minithumbup
By: 'The Colemans'
Feb 06,2018
0 people found
this helpful
Very professional and helpful when viewing properties. Also advised on local amenities as new to area. Made our application quick and stress free. Thanks very much for all your help....
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Comment on agent fees
Very good
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Nov 17,2017
Minithumbup
By: 'Alex Ellis'
Nov 17,2017
0 people found
this helpful
Excellent service, very friendly staff, I would recommend using Cowell and Norford for selling your house or as a management service for letting...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2017
Minithumbup
By: 'Maggie Buckley'
Aug 24,2017
0 people found
this helpful
Many thanks to John Lally for recent purchase of our house due to complete in a week or so. From the start he's been efficient amiable and a great non pushy informative manner. Any hiccups along the way John has sorted and fed info back ...
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Comment on agent fees
OK
Was this helpful? Yes
Aug 17,2017
Minithumbup
By: 'Asifa'
Aug 17,2017
1 people found
this helpful
Jonny was very helpful identifying a property for me in the area I was searching. He arranged a viewing on the same day. Jonny is professional and pleasent to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'tnap'
Aug 16,2017
0 people found
this helpful
great service always helpfull any problems i ever had with maintence they have been sorted out very fast very well done....
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Comment on agent fees
very good
Was this helpful? Yes
Aug 09,2017
Minithumbup
By: 'Jodie'
Aug 09,2017
0 people found
this helpful
I have had 2 properties previously managed by Cowell and Norford, and I dealt with Debbie. With this property I dealt mainly with Chris. Absolutely fantastic staff, went above and beyond for us. Keep up the good work Debs and Chris :)...
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Comment on agent fees
No different that most agencies I think.
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By: Laura Harrop
Aug 09, 2017
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Hi Jodie, thanks for your fantastic review, its great to hear the lettings team are doing a great job for you. Thanks for using our services, Laura ...
Aug 08,2017
Minithumbup
By: 'Gary'
Aug 08,2017
0 people found
this helpful
Debs has managed my house letting for 7 years and has handled everything in a very effective, professional and thorough manner. Nothing has been too much trouble for her to attend to. I have recommended Cowell & Norford to several other landlords purely based on my ...
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Comment on agent fees
Realistic and worth the money
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By: Laura Harrop
Aug 09, 2017
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Hi Gary, Thank you for your review, its fantastic to hear Deb's has been successfully managing your house for over 7 years and its great to hear you recommend us to fellow landlords. Kind Regards, Laura ...
Aug 04,2017
Minithumbup
By: 'Aimee Pickford'
Aug 04,2017
0 people found
this helpful
Chris was my agent when I was looking to rent a property. He was extremely helpful and kept me updated every step of the way. The process in it's self was very stressful with a lot of bumps in the road (on my part), but ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Aug 04, 2017
View all comments (1)
Hi Aimee, Thank you for your feedback, its great to hear Chris has been able to ease the stress of your move. I hope you enjoy your new home. Kind Regards, Laura ...
Jul 07,2017
Minithumbup
By: 'Kim'
Jul 07,2017
0 people found
this helpful
Very friendly and helpful team, made the process clear and simple throughout. Kept informed throughout as to where we were up to and so forth, and had me moved in by the date agreed. No hidden surprises! All documents were provided to me prior to ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 05,2017
Minithumbup
By: 'Darren Whiston'
Jul 05,2017
0 people found
this helpful
Kirsten was helpful throughout the process up to moving in. Then when I moved in and there were issues with the house, Deb stepped up and sorted things quickly and efficiently for me. Can't ask for anything more from an agent....
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Comment on agent fees
Reasonable, not excessive.
Was this helpful? Yes
Jul 02,2017
Minithumbup
By: 'Athanasios'
Jul 02,2017
0 people found
this helpful
Chris helped me a lot with his fast actions in renting my house in time. His support was valuable in all issues during renting procedure....
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Jun 26,2017
Minithumbup
By: 'Kelsie'
Jun 26,2017
0 people found
this helpful
Kirsten was polite, helpful and quick to answer my questions. The service provided was overall satisfactory, not got any complaints....
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Jun 22,2017
Minithumbup
By: 'Paul Reed'
Jun 22,2017
0 people found
this helpful
Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice. I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a breeze....
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Comment on agent fees
Good
Was this helpful? Yes
By: Laura Harrop
Jun 22, 2017
View all comments (1)
Hi Paul, Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new home. ...
Jun 01,2017
Minithumbup
By: 'Christina'
Jun 01,2017
0 people found
this helpful
Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy. I have in the past sold ...
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Comment on agent fees
Good enough for me
Was this helpful? Yes
May 16,2017
Minithumbup
By: 'tnap'
May 16,2017
0 people found
this helpful
great help any maintence problems solved and fixed very fast . very proffesional in there work never had any problems in the three years i have been renting...
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Comment on agent fees
very good
Was this helpful? Yes
May 15,2017
Minithumbdown
By: 'chris jardine'
May 15,2017
0 people found
this helpful
Ben has been super professional from the moment we have dealt with Cowell & Norford and looking forward to moving into our new property....
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May 11,2017
Minithumbup
By: 'Jennifersutcliffe'
May 11,2017
0 people found
this helpful
Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with. A credit to the company Jennifer Sutcliffe...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'Rob Banham'
Apr 11,2017
0 people found
this helpful
excellent and very informal easy to deal with but at the same time very professional. would certainly use them in the future....
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Comment on agent fees
obviously there are some internet only type companies which offer lower fees , but i dont believe you would get the service offered here.
Was this helpful? Yes
Apr 08,2017
Minithumbup
By: 'Toni'
Apr 08,2017
0 people found
this helpful
Very happy with how everything was dealt with at cowell and noford all the staff were amazing and was willing to help with anything which ment a fast sale and a fast move for me and my family...
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Comment on agent fees
U get what u pay for
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Joanne'
Mar 31,2017
0 people found
this helpful
My first contact with your company was with Marcella, she was very helpful and able to answer all my questions. Danielle came to my property, she is very approachable, professional and knowledgeable and a great asset to your company. The service to date has been ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
By: 'Darren Taylor'
Mar 28,2017
0 people found
this helpful
Ben, went above and beyond and helped and advised with what was a fluid and turbulent times for myself showing utmost professionalism and understanding. Had it not been for situation out of my control the outcome would have been different. In the next 6 months or ...
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Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Doogie'
Mar 27,2017
0 people found
this helpful
Both agents are excellent and knowledgeable about the area. They are both very approachable and were keen to assist in solving the issues that developed. Highly recommended...
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Comment on agent fees
Below average
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Shafeen Ashraf'
Mar 27,2017
0 people found
this helpful
Kind, helpful and friendly staff, always ready to help. Made the process quick and as easy as possible. Kept in touch as well. Definitely recommend and very reliable...
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Comment on agent fees
NA
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'Samantha & Shaun'
Mar 24,2017
0 people found
this helpful
Natalie was excellent throughout the process of us finding the house to us actually getting the keys, she was always at the end of the phone if we needed her and she kept us updated a to what was going on and where we were ...
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Comment on agent fees
The fees were good
Was this helpful? Yes
Mar 24,2017
Minithumbup
By: 'James and Hayley'
Mar 24,2017
0 people found
this helpful
Cowell and Norford estate agents are brilliant! Both kirsten and Chris were really helpful and professional at all times and made the process run smoothly! We were updated regularly on the process of our application, and had the keys in our hands within two weeks ...
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Comment on agent fees
Good.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By: 'David Gerzsei'
Mar 20,2017
1 people found
this helpful
Danielle has been a pleasure to deal with. She has been proactive and has remained in regular contact throughout the process. Very happy with the service received....
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Mar 17,2017
Minithumbup
By: 'Sara'
Mar 17,2017
0 people found
this helpful
I visited the Rochdale branch today after being invited to have a chat with their independent financial advisor to discuss a mortgage. What a great bunch of people I met, especially Marcella who is pushing the boat out to find my next home. James the ...
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Comment on agent fees
So far I cannot comment as a potential purchaser without a property to sell but I would imagine that they would be very fair.
Was this helpful? Yes
Mar 17,2017
Minithumbup
By: 'Mr. I.Ali'
Mar 17,2017
0 people found
this helpful
This agent has a positive altitude, all my questions were answered professionally and she responded reasonably quick.I would definitely recommend this agent....
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Was this helpful? Yes
Areas covered
  • OL16
  • norden
  • OL15
  • bamford
  • OL10
  • milnrow
  • OL11
  • newhey
  • M25
  • littleborough
  • M26
  • whitworth
  • M45
  • castleton
  • BL0
  • BL8
  • BL9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 72% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £46,000
  • Max: £260,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 3 44 2 26 3 26 2 11 8

Fees

No fees set.

Complaints Procedure

In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 2:30 PM 30/10/2017 by allAgents

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Branch - Rochdale, OL16

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