• upload your photo
    Dominique Tyrer
  • claim your profile
    Marcella Wilson
  • Hayley Wilkinson
    Hayley Wilkinson
  • Christina Lancaster
    Christina Lancaster
  • Natalie Borg
    Natalie Borg
  • Kirsten Tracz
    Kirsten Tracz
  • Chris Brearley
    Chris Brearley
  • Ben Turner
    Ben Turner
  • Michael Cowell
    Michael Cowell
  • Dan Le Brocq
    Dan Le Brocq
  • Deb Barnes
    Deb Barnes
We opened our doors nearly 40 years ago and have widely been�regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results. Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs. We are proactive, innovation is at the heart of every area of our business. We are absolutely Read full description...committed to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of. We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help! Our select brand leads the way�in showcasing�large or�highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual�property micro websites and many other unique and high quality marketing tools. We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.
Cowell & Norford

106 Yorkshire Street Rochdale
Lancashire
OL16 1JY

01706 860444
Jun 22,2017
Minithumbup
Jonathan upton
Hayley Wilkinson
By:
Jun 22,2017
0 people found
this helpful
Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice. I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a breeze....
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Comment on agent fees
Good
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By: Laura Harrop
Jun 22, 2017
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Hi Paul, Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new home. ...
Jun 01,2017
Minithumbup
Hayley Wilkinson
Jonathan upton
By:
Jun 01,2017
0 people found
this helpful
Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy. I have in the past sold a house with Hayley she is a true professional with a considerable amount of skill for the job she does....
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Comment on agent fees
Good enough for me
Was this helpful? Yes
May 16,2017
Minithumbup
Deb Barnes
By:
May 16,2017
0 people found
this helpful
great help any maintence problems solved and fixed very fast . very proffesional in there work never had any problems in the three years i have been renting...
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Comment on agent fees
very good
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May 15,2017
Minithumbdown
Ben Turner
By:
May 15,2017
0 people found
this helpful
Ben has been super professional from the moment we have dealt with Cowell & Norford and looking forward to moving into our new property....
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May 11,2017
Minithumbup
Kirsten Tracz
By:
May 11,2017
0 people found
this helpful
Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with. A credit to the company Jennifer Sutcliffe...
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Comment on agent fees
Good
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Apr 11,2017
Minithumbup
Marcella Wilson
By:
Apr 11,2017
0 people found
this helpful
excellent and very informal easy to deal with but at the same time very professional. would certainly use them in the future....
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Comment on agent fees
obviously there are some internet only type companies which offer lower fees , but i dont believe you would get the service offered here.
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Apr 08,2017
Minithumbup
By:
Apr 08,2017
0 people found
this helpful
Very happy with how everything was dealt with at cowell and noford all the staff were amazing and was willing to help with anything which ment a fast sale and a fast move for me and my family...
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Comment on agent fees
U get what u pay for
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Mar 31,2017
Minithumbup
Danielle Magiera
Marcella Wilson
By:
Mar 31,2017
0 people found
this helpful
My first contact with your company was with Marcella, she was very helpful and able to answer all my questions. Danielle came to my property, she is very approachable, professional and knowledgeable and a great asset to your company. The service to date has been second to none and I have already recommended Cowell and Norford....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
Ben Turner
By:
Mar 28,2017
0 people found
this helpful
Ben, went above and beyond and helped and advised with what was a fluid and turbulent times for myself showing utmost professionalism and understanding. Had it not been for situation out of my control the outcome would have been different. In the next 6 months or so when my situation improves and if Cowell Norford have a property the suits me I will not hesitate to contact Ben Regards Darren Taylor...
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Mar 27,2017
Minithumbup
Marcella Wilson
Danielle Magiera
By:
Mar 27,2017
0 people found
this helpful
Both agents are excellent and knowledgeable about the area. They are both very approachable and were keen to assist in solving the issues that developed. Highly recommended...
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Comment on agent fees
Below average
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
0 people found
this helpful
Kind, helpful and friendly staff, always ready to help. Made the process quick and as easy as possible. Kept in touch as well. Definitely recommend and very reliable...
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Comment on agent fees
NA
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Mar 24,2017
Minithumbup
Natalie Borg
By:
Mar 24,2017
0 people found
this helpful
Natalie was excellent throughout the process of us finding the house to us actually getting the keys, she was always at the end of the phone if we needed her and she kept us updated a to what was going on and where we were up to....
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Comment on agent fees
The fees were good
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Mar 24,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By:
Mar 24,2017
0 people found
this helpful
Cowell and Norford estate agents are brilliant! Both kirsten and Chris were really helpful and professional at all times and made the process run smoothly! We were updated regularly on the process of our application, and had the keys in our hands within two weeks of applying. We recommend this estate agents 100% to anyone looking for a fast and easy application. Thank you to both staff members, your a credit to to cowell and norford....
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Comment on agent fees
Good.
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Mar 20,2017
Minithumbup
Danielle Magiera
By:
Mar 20,2017
1 people found
this helpful
Danielle has been a pleasure to deal with. She has been proactive and has remained in regular contact throughout the process. Very happy with the service received....
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Mar 17,2017
Minithumbup
By:
Mar 17,2017
0 people found
this helpful
I visited the Rochdale branch today after being invited to have a chat with their independent financial advisor to discuss a mortgage. What a great bunch of people I met, especially Marcella who is pushing the boat out to find my next home. James the mortgage advisor was extremely informative and has now put me on the right path. Very professional team with a brilliant attitude....
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Comment on agent fees
So far I cannot comment as a potential purchaser without a property to sell but I would imagine that they would be very fair.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Marcella Wilson
By:
Mar 17,2017
0 people found
this helpful
This agent has a positive altitude, all my questions were answered professionally and she responded reasonably quick.I would definitely recommend this agent....
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Mar 17,2017
Minithumbup
Deb Barnes
Natalie Borg
By:
Mar 17,2017
0 people found
this helpful
Natalie and Deb are always helpful and very professional. They are both efficient and have helped enormously over the years with various properties and tenants. I enjoy dealing with them both....
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Comment on agent fees
no complaints.
Was this helpful? Yes
Mar 13,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By:
Mar 13,2017
0 people found
this helpful
Well what can I say? This was a pleasurable experience from start to finish. I had a bit of a hiccup with move in dates, but Kirsten sorted everything in no time at all. I've had issues with managing agents in the past and as a result, will never use them again. However, I will definitely recommend Cowell and Norford (especially Kirsten and Chris) in the future....
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Comment on agent fees
Quite expensive, but in line with normal charges.
Was this helpful? Yes
Mar 10,2017
Minithumbup
Kirsten Tracz
Chris Brearley
By:
Mar 10,2017
0 people found
this helpful
Over the last three months or so I have dealt with C&N both to arrange viewings of properties for sale and more recently of properties for rent. I have spoken to Chris on a number of occasions and each time he has been professional, been able to answer my questions and has also called me back when he said I would (something I haven't found to be the case with some other agents)! Kirsten recently accompanied me to a viewing of a property for rent and then went out of her way to help me throu...
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Comment on agent fees
Their fees may be slightly higher than other agents but on this occasion I do feel that you certainly get what you pay for..... if you're looking for a friendly, efficient and professional service then Kirsten and Chris will provide this.
Was this helpful? Yes
By: Gemma
Mar 10, 2017
View all comments (1)
Thank you for taking the time to leave such a positive review The team here at Cowell-Norford are thrilled to hear such good feedback, and we’re proud to be one of the market leaders in Rochdale ...
Mar 10,2017
Minithumbup
Ben Turner
By:
Mar 10,2017
0 people found
this helpful
Been looking at a few houses over the past few weeks and me and my partner both said we wanted cowell and norford as when we met ben he was more than helpful and had made sure we have got what we wanted and he has gone above and beyond to make me and Matthew find a perfect home to start our family..... ben has been loverly and very professional and is a credit to your company and i will definitely be recommending ben and cowell and norford to my friend's and family Thanks again ben Jodie and...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
Deb Barnes
By:
Mar 08,2017
0 people found
this helpful
I am a tenant at a property which i have lived for 12 years plus Recently the management of the property was taken over by Cowell Norford. Dealing with Debbie at the estate agent has been nothing less than a fantastic experience and nothing has been to much trouble. Outstanding job's on the property have been completed within weeks and communication has been second to none My property has been in Debbies hands less than a month and jobs outstanding for year's have been completed. I could no...
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Mar 08,2017
Minithumbup
Kirsten Tracz
Ben Turner
By:
Mar 08,2017
0 people found
this helpful
Very pleased with everything,it was a great help especially in this difficult time for me Thanks a lot for your time...
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Was this helpful? Yes
Mar 03,2017
Minithumbdown
By:
Mar 03,2017
0 people found
this helpful
Unprofessional is the best I can say of them. When my first accepted buyer dropped out nobody called to tell me until I thought I would just check in with them 2 weeks after his offer, prior to instructing my solicitor. This buyer had dropped out 2 days after offering & Cowell Norford did not bother to tell me. Next accepted offer - Cowell Norford told me the buyer's mortgagor sent a surveyor to the property & requested a structural survey, which I had done for £260. Then I was...
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Feb 24,2017
Minithumbup
Ben Turner
By:
Feb 24,2017
1 people found
this helpful
Would just like to say a big Thank you to Ben. He helped me on a difficult search and was patient and understood what I was looking for. He found me a beautiful house, and dealt with everything really quickly. He's a real credit to your team, friendly, approachable and professional. Will recommend to friends and family....
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Comment on agent fees
Always expensive but better than competitors
Was this helpful? Yes
Feb 24,2017
Minithumbup
Danielle Magiera
By:
Feb 24,2017
0 people found
this helpful
Danielle came to look over our home and give her opinion on its valuation. She was delightful to meet and chat too, knowledgeable and courteous. She came across as very enthusiastic about her role and was able to get a potential viewing before the end of the day....
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Comment on agent fees
Good options available
Was this helpful? Yes
Feb 18,2017
Minithumbup
Natalie Borg
By:
Feb 18,2017
0 people found
this helpful
Natalie has been extremely helpful for me and very professional during a tricky time with a difficult new tenant , she constantly keeps me informed with all that's happening with my property. Very pleased with her attitude and would highly recommend ....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2017
Minithumbup
Kirsten Tracz
By:
Feb 14,2017
0 people found
this helpful
Excellent communication. Reasonable fees. Good viewing. They answered all our requests. I am happy with the service I had and were able to move into my new house very quickly and on the date I wanted. Thank you ! Angie and Roger...
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Comment on agent fees
Excellent service and staff
Was this helpful? Yes
Feb 13,2017
Minithumbup
Deb Barnes
By:
Feb 13,2017
0 people found
this helpful
Hi Whenever we need a repair, then Debbie is just a brief email away. Her attention is thorough and speedy. Many thanks Eddie Thomas...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Ben Turner
By:
Feb 10,2017
0 people found
this helpful
Very kind and welcoming, answered all questions i had. Very helpful through the whole process. Big thumbs up to ben...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 10,2017
Minithumbup
Jonathan upton
By:
Feb 10,2017
0 people found
this helpful
Selling property with Cowell-Norford is as straight forward as it gets I met Jonathon at the property. He informed me of the cost of using Cowell-Norford I agreed photographs were taken and property then properly advertised the house sold in 3 days.He arranged all the viewings and I got feedback from every viewing and they got what I wanted for the property so a big well done to them....
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Comment on agent fees
They are a little more than some estate charge but in my experience worth it they did a good job for me and are worth their fee
Was this helpful? Yes
Areas covered
  • OL16
  • norden
  • OL15
  • bamford
  • OL10
  • milnrow
  • OL11
  • newhey
  • M25
  • littleborough
  • M26
  • whitworth
  • M45
  • castleton
  • BL0
  • BL8
  • BL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £46,000
  • Max: £260,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 2 36 2 26 3 24 2 10 7
Dominique Tyrer - no image available Dominique Tyrer
0 reviews

About Dominique No description set View full profile
Marcella Wilson - upload your photo Marcella Wilson
Sales Negotiator
4 reviews

About Marcella No description set View full profile
Hayley Wilkinson Hayley Wilkinson
Branch Manager
4 reviews

About Hayley No description set View full profile
Christina Lancaster Christina Lancaster
Sales Manager
0 reviews

About Christina No description set View full profile
Natalie Borg Natalie Borg
Lettings administrator
11 reviews

About Natalie I’ have worked in lettings and management for 13 years and am highly experienced in all aspects. I pride myself in delivering a high standard of service and will go the extra mile whenever necessar View full profile
Kirsten Tracz Kirsten Tracz
Lettings Negotiator
17 reviews

About Kirsten I have been with in the industry for three years starting off as an apprentice and working my way up to Lettings Negotiator. I have lived in the area my whole life and there for my experience and kn View full profile
Chris Brearley Chris Brearley
Property Managment
5 reviews

About Chris I have been working in the estate agent business since the start of 2016 and I can safely say I am enjoying every minute of it. Having worked in both the Sales and Lettings departments I have gained View full profile
Ben Turner Ben Turner
Lettings Advisor
9 reviews

About Ben No description set View full profile
Michael Cowell Michael Cowell
Director
0 reviews

About Michael No description set View full profile
Dan Le Brocq Dan Le Brocq
Trainee Sales Negotiator
0 reviews

About Dan No description set View full profile
Deb Barnes Deb Barnes
assistant lettings manager
4 reviews

About Deb I joined Cowell-Norford in May 2007 and have worked in the Lettings Dept ever since . I enjoy the diversity of the job and the challenges & rewards each day brings View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:43 PM 04/01/2017 by gemma

Complaints Procedure

In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 3:43 PM 04/01/2017 by gemma

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