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    Ashley Grant
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    Adam Armitage
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    Jay Wilson
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    Amy Redfern
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Cowell & Norford

14 The Rock Bury
Lancashire
BL9 0NT

0161 797 5050

Nov 23,2016
Minithumbup
By:
Nov 23,2016
1 people found
this helpful
Very helpful and friendly. Proactive and flexible with us from the start. Actually recommended other properties to us directly rather than just the bulk emails that all agents send....
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Comment on agent fees
Did not pay any
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
Excellent friendly service. Staff are very welcoming and professional. I would definitely recommend them for both property and mortgage advice....
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
All aspects of the Cowell & Norford experience were brilliant from the initial informal valuation in Autumn 2015 to the handing over of keys. Every member of staff I came into contact with was helpful and encouraging. I had been dreading the sale and Amy in particular made it so easy and trouble free for me...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Amy was exceptional in her help and advice during what was a stressful period for me during my purchase of the property. I cannot over emphasise how efficient and kind she was during the process and I am deeply appreciative of her lovely manner and her professional skills....
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Comment on agent fees
Not applicable since being the purchaser there was no fee involved
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Oct 31,2014
Minithumbup
By:
Oct 31,2014
0 people found
this helpful
When I instructed Cowell & Norford to sell my late mothers house, they dealt with all aspects of the initial set up, through to the final sale very compassionately. My initial decision to choose Cowell & Norford was that I wanted an agent who would be proactive and they certainly hit the mark. Jay Wilson was my main point of contact based at the Bury office. He was extremely professional and always did what he said he was going to do. Jay was very proactive in terms of getting plenty o...
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Comment on agent fees
Jason Diamond matched the 1% + vat fee I had been quoted by another local agent.
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Aug 28,2014
Minithumbup
By:
Aug 28,2014
1 people found
this helpful
I found Ashley Grant very easy to deal with on our purchase. She has a friendly manner and got replies to all my queries in a timely manner. She kept in touch via mail and phone with updates which was reassuring. But mainly she was the most proactive person I dealt with in the whole sale and purchase, which is so important to clients as we get frustrated having to constantly chase people up. It's fair to say after our initial offer on redwing rd was rejected we were walking away but Ashley w...
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Aug 28,2014
Minithumbup
By:
Aug 28,2014
1 people found
this helpful
I would like to say a big thanks to all at Cowell & Norford especially Ashley who really did go that extra mile for us. She kept us informed at every step and was always availble to answer any queries I had. I would recommend Cowell & Norford to anyone thinking of selling a propert, they make you feel special and I really think they can't be beaten....
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Aug 26,2014
Minithumbup
By:
Aug 26,2014
1 people found
this helpful
Had a good experience dealing with Cowell and Norford. Jay in particular was very helpful and consistent with his service. Thanks for your help!...
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Comment on agent fees
A touch higher than the local competition and difficult to negotiate with. A friendlier approach to fees would be better in my opinion.
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Jul 10,2014
Minithumbup
By:
Jul 10,2014
2 people found
this helpful
From start to finish Cowell & Norford were very professional in their approach to both myself the vendor and all the prospective buyers that they recommended to view my property. Ashley Grant is a credit the their business, she kept myself and my purchaser well informed from the moment I accepted an offer that she negotiated extremely well to achieve the best possible price in the current market. Ashley was always on point chasing and mediating between solicitors, myself and the purcha...
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Jul 09,2014
Minithumbup
By:
Jul 09,2014
1 people found
this helpful
Positive experience from start to finish. Very polished approach with professional, confident team. Photos were excellent, viewing feedback always the next day. When came to sales I found negotiation very balanced in aspiring to achieve my aims but being realistic about what the purchaser would pay. Sale was achieved through Jason recommending my purchaser look at my house having seen something that didn't suit them. Top class and a good result in the end. Will use again....
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Comment on agent fees
Fees are always too much but having researched the marketplace I genuinely believe the quality of offering from Cowell Norford is good value.
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
2 people found
this helpful
I dealt with Ashley as I was buying a property via Cowell and Norford. I found Ashley to be extremely helpful with any queries/questions that I had and she always returned my phone calls. I had already moved out of my property so I was looking to move quickly and the purchase went through and was completed in 7 weeks. If I was ever looking to move house again I would be happy to use the services of Cowell & Norford....
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Mar 01,2014
Minithumbup
By:
Mar 01,2014
2 people found
this helpful
We first approached Cowell-Norford seeking advice, as it was our first time buying a property. Straight away we was put at ease by the polite and friendly welcome we received and the staff were easy to communicate with. From start to finish, the whole process took six weeks! We were constantly kept updated with each stage of the buying process and everything was explained clearly. If ever we had any questions, Ashley and Adam answered us straight away. We were surprised at how easy and rela...
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
3 people found
this helpful
Firstly we had our property up for sale with another estate agent but I was very disatisfied with the service so we decided to change estate agents. I had seen a few of Cowell and Norford signs in the area so gave them a call. It was a girl called Michelle that came out to view and value the property and I was impressed by her whole attitude. It was the best decision we made. From here on in it was Ashley that dealt with our property. She could not have been more helpful and nothing was too much...
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Nov 05,2013
Minithumbup
By:
Nov 05,2013
2 people found
this helpful
Cowell & Norford look after their clients in a professional and exemplorary manner. They understand the local market better than others and in our view will organise the best experience & value possible during what is inevitably a tense period in anyone\'s life. Communication at all stages and feedback during viewings prior to sale were key positives. They do what they are retained to do - sell your house! Jason & Ashley were excellent along with Christine who assisted at various st...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £78,500
  • Max: £325,000

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Ashley Grant - upload your photo Ashley Grant
7 reviews

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Adam Armitage - upload your photo Adam Armitage
2 reviews

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Jay Wilson - upload your photo Jay Wilson
2 reviews

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Amy Redfern  - no image available Amy Redfern
Assistant Branch Manager
4 reviews

About Amy No description set View full profile

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