80% sales valuation accuracy
86% sales fee satisfaction
67% lettings valuation accuracy
89% lettings fee satisfaction
We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to ...
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We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.
Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs.
We are proactive, innovation is at the heart of every area of our business. We are absolutely committed to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of.
We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help!
Our select brand leads the way£in showcasing£large or£highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual£property micro websites and many other unique and high quality marketing tools.
We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.
Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs.
We are proactive, innovation is at the heart of every area of our business. We are absolutely committed to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of.
We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help!
Our select brand leads the way£in showcasing£large or£highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual£property micro websites and many other unique and high quality marketing tools.
We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.
Latest Reviews
1st Feb 2024
reviewed by 'Amanda Payne'
1st Feb 2024
reviewed by 'Amanda'
15th Sep 2023
reviewed by 'Ben'
8th Feb 2021
reviewed by 'UnhappyBuyer'
8th Feb 2021
reviewed by 'Saf'
19th Aug 2020
reviewed by 'Zehda'
Opening Hours
Address
Cowell & Norford
106 Yorkshire Street
Rochdale
Lancashire
OL16 1JY
01706 860444
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 86% | £46,000 | £260,000 |
| Lettings | 67% | 89% | £375 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 20 | 3 | 49 | 5 | 34 | 4 | 27 | 2 | 13 | 11 |
Areas covered
- OL16
- norden
- OL15
- bamford
- OL10
- milnrow
- OL11
- newhey
- M25
- littleborough
- M26
- whitworth
- M45
- castleton
- BL0
- BL8
- BL9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Aug 16,2017
Aug 16,2017
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great service always helpfull any problems i ever had with maintence they have been sorted out very fast very well done....
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very good
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Aug 09,2017
Aug 09,2017
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I have had 2 properties previously managed by Cowell and Norford, and I dealt with Debbie. With this property I dealt mainly with Chris. Absolutely fantastic staff, went above and beyond for us.
Keep up the good work Debs and Chris :)...
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Comment on agent fees
No different that most agencies I think.
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Aug 09, 2017
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Hi Jodie, thanks for your fantastic review, its great to hear the lettings team are doing a great job for you. Thanks for using our services, Laura ...
Aug 08,2017
Aug 08,2017
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Debs has managed my house letting for 7 years and has handled everything in a very effective, professional and thorough manner. Nothing has been too much trouble for her to attend to. I have recommended Cowell & Norford to several other landlords purely based on my experience ...
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Comment on agent fees
Realistic and worth the money
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Aug 09, 2017
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Hi Gary, Thank you for your review, its fantastic to hear Deb's has been successfully managing your house for over 7 years and its great to hear you recommend us to fellow landlords. Kind Regards, Laura ...
Aug 04,2017
Aug 04,2017
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Chris was my agent when I was looking to rent a property. He was extremely helpful and kept me updated every step of the way. The process in it's self was very stressful with a lot of bumps in the road (on my part), but ...
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Good
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Aug 04, 2017
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Hi Aimee, Thank you for your feedback, its great to hear Chris has been able to ease the stress of your move. I hope you enjoy your new home. Kind Regards, Laura ...
Jul 07,2017
Jul 07,2017
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Very friendly and helpful team, made the process clear and simple throughout. Kept informed throughout as to where we were up to and so forth, and had me moved in by the date agreed.
No hidden surprises!
All documents were provided to me prior to ...
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Comment on agent fees
Reasonable
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Jul 05,2017
Jul 05,2017
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Kirsten was helpful throughout the process up to moving in. Then when I moved in and there were issues with the house, Deb stepped up and sorted things quickly and efficiently for me. Can't ask for anything more from an agent....
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Comment on agent fees
Reasonable, not excessive.
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Jul 02,2017
Jul 02,2017
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Chris helped me a lot with his fast actions in renting my house in time.
His support was valuable in all issues during renting procedure....
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Jun 26,2017
Jun 26,2017
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Kirsten was polite, helpful and quick to answer my questions. The service provided was overall satisfactory, not got any complaints....
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Jun 22,2017
Jun 22,2017
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Johnny has been extremely helpful throughout the whole process, always on hand to answer any queries or offer advice.
I found Johnny's positive attitude and enthusiasm towards customer care made the whole buying and selling of our property a breeze....
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Good
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Jun 22, 2017
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Hi Paul,
Thank you for your review, its really appreciated. Hayley and Jonny over at the Milnrow office will be thrilled with your review. Good Luck with your new home. ...
Jun 01,2017
Jun 01,2017
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Both Hayley and Jonathan have been so very professional warm , friendly and efficient. Every time I called I was given an answer either immediately or within the hour I really recommend them they make the whole process so easy.
I have in the past sold ...
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Comment on agent fees
Good enough for me
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May 16,2017
May 16,2017
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great help any maintence problems solved and fixed very fast . very proffesional in there work never had any problems in the three years i have been renting...
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Comment on agent fees
very good
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May 15,2017
May 15,2017
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Ben has been super professional from the moment we have dealt with Cowell & Norford and looking forward to moving into our new property....
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May 11,2017
May 11,2017
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Kirsten has been extremely helpful with my application for a property with Cowell and norford. She has kept me well up to date with the process and has been a pleasure to deal with.
A credit to the company
Jennifer Sutcliffe...
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Good
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Apr 11,2017
Apr 11,2017
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excellent and very informal easy to deal with but at the same time very professional. would certainly use them in the future....
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Comment on agent fees
obviously there are some internet only type companies which offer lower fees , but i dont believe you would get the service offered here.
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Apr 08,2017
Apr 08,2017
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Very happy with how everything was dealt with at cowell and noford all the staff were amazing and was willing to help with anything which ment a fast sale and a fast move for me and my family...
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Comment on agent fees
U get what u pay for
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Mar 31,2017
Mar 31,2017
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My first contact with your company was with Marcella, she was very helpful and able to answer all my questions. Danielle came to my property, she is very approachable, professional and knowledgeable and a great asset to your company. The service to date has been ...
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Good
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Mar 28,2017
Mar 28,2017
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Ben, went above and beyond and helped and advised with what was a fluid and turbulent times for myself showing utmost professionalism and understanding. Had it not been for situation out of my control the outcome would have been different.
In the next 6 months or ...
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Mar 27,2017
Mar 27,2017
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Both agents are excellent and knowledgeable about the area. They are both very approachable and were keen to assist in solving the issues that developed. Highly recommended...
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Comment on agent fees
Below average
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Mar 27,2017
Mar 27,2017
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Kind, helpful and friendly staff, always ready to help. Made the process quick and as easy as possible. Kept in touch as well. Definitely recommend and very reliable...
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NA
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Mar 24,2017
Mar 24,2017
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Natalie was excellent throughout the process of us finding the house to us actually getting the keys, she was always at the end of the phone if we needed her and she kept us updated a to what was going on and where we were ...
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Comment on agent fees
The fees were good
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Mar 24,2017
Mar 24,2017
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Cowell and Norford estate agents are brilliant! Both kirsten and Chris were really helpful and professional at all times and made the process run smoothly! We were updated regularly on the process of our application, and had the keys in our hands within two weeks ...
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Good.
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Mar 20,2017
Mar 20,2017
1
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Danielle has been a pleasure to deal with. She has been proactive and has remained in regular contact throughout the process. Very happy with the service received....
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Mar 17,2017
Mar 17,2017
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I visited the Rochdale branch today after being invited to have a chat with their independent financial advisor to discuss a mortgage. What a great bunch of people I met, especially Marcella who is pushing the boat out to find my next home. James the ...
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Comment on agent fees
So far I cannot comment as a potential purchaser without a property to sell but I would imagine that they would be very fair.
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Mar 17,2017
Mar 17,2017
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This agent has a positive altitude, all my questions were answered professionally and she responded reasonably quick.I would definitely recommend this agent....
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Mar 17,2017
Mar 17,2017
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Natalie and Deb are always helpful and very professional. They are both efficient and have helped enormously over the years with various properties and tenants. I enjoy dealing with them both....
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Comment on agent fees
no complaints.
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Mar 13,2017
Mar 13,2017
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Well what can I say? This was a pleasurable experience from start to finish. I had a bit of a hiccup with move in dates, but Kirsten sorted everything in no time at all.
I've had issues with managing agents in the past and as ...
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Comment on agent fees
Quite expensive, but in line with normal charges.
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Mar 10,2017
Mar 10,2017
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Over the last three months or so I have dealt with C&N both to arrange viewings of properties for sale and more recently of properties for rent. I have spoken to Chris on a number of occasions and each time he has been professional, ...
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Comment on agent fees
Their fees may be slightly higher than other agents but on this occasion I do feel that you certainly get what you pay for..... if you're looking for a friendly, efficient and professional service then Kirsten and Chris will provide this.
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Mar 10, 2017
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Thank you for taking the time to leave such a positive review
The team here at Cowell-Norford are thrilled to hear such good feedback, and we’re proud to be one of the market leaders in Rochdale ...
Mar 10,2017
Mar 10,2017
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Been looking at a few houses over the past few weeks and me and my partner both said we wanted cowell and norford as when we met ben he was more than helpful and had made sure we have got what we wanted and he ...
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Good
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Mar 08,2017
Mar 08,2017
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I am a tenant at a property which i have lived for 12 years plus
Recently the management of the property was taken over by Cowell Norford.
Dealing with Debbie at the estate agent has been nothing less than a fantastic experience and nothing has been ...
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Mar 08,2017
Mar 08,2017
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Very pleased with everything,it was a great help especially in this difficult time for me
Thanks a lot for your time...
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Kirsten
(20)
Natalie
(13)
Chris
(11)
Ben
(10)
Deb
(8)
Marcella
(6)
Christina
(4)
Dominique
(4)
John
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Hayley
(1)
Jonny
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Harry
(1)
Jenny
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Michael
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Dan
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Robert
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 2:30 PM 30/10/2017 by allAgents
Best Estate Agent in OL16 
