Rochdale, OL16
4.3/5, 165 reviews
85% recommended
78% sales valuation accuracy
87% sales fee satisfaction
67% lettings valuation accuracy
89% lettings fee satisfaction
We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to ... show more We opened our doors nearly 40 years ago and have widely been£regarded as the areas leading and most respected independent property sales and lettings business, with a strong emphasis on great service and impressive results.

Our local knowledge and expertise is undeniable. Over the years we have challenged tradition to improve the way our industry operates in reposnse to our customers needs.

We are proactive, innovation is at the heart of every area of our business. We are absolutely committed to delivering an exceptional service that exceeds the expectation of our clients. Our customer service questionnaire consistently show that 97% of our customers rated our service as outstanding and would be happy to recommend us to friends and family. A record we are very proud of.

We believe in strong marketing strategies and maximum exposure whilst offering competitive fees. We offer a complete spectrum of services, if its about property - we can help!
Our select brand leads the way£in showcasing£large or£highly individual homes. Properties are often presented with video footage including drone images creating a unique perspective, professional photography, individual£property micro websites and many other unique and high quality marketing tools.

We will work timelessly on your behalf to exceed your expectations of our service and our abilities. These are our principles, they are at the heart of everything we do.

Opening Hours
Address

Cowell & Norford
106 Yorkshire Street
Rochdale
Lancashire
OL16 1JY
01706 860444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 78% 87% £46,000 £260,000
Lettings 67% 89% £375 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 3 49 5 31 4 27 2 13 11
Areas covered
  • OL16
  • norden
  • OL15
  • bamford
  • OL10
  • milnrow
  • OL11
  • newhey
  • M25
  • littleborough
  • M26
  • whitworth
  • M45
  • castleton
  • BL0
  • BL8
  • BL9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS
Latest Properties

No Properties

Images & Videos

“Requested a viewing for a property, we were a......”

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Feb 08,2021
Minithumbdown
By: 'UnhappyBuyer'
Feb 08,2021
0 people found
this helpful
Requested a viewing for a property, we were asked if we had an AIP, we did however they continued to push to make us to go with their brokers despite us repeatedly telling them we were happy with our rate. They then sent an unprofessional ...
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“Requested a viewing for a property after emai......”

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Feb 08,2021
Minithumbdown
Dominique
By: 'Saf'
Feb 08,2021
0 people found
this helpful
Requested a viewing for a property after emailing them, I was asked several personal questions one being if I had an AIP & how much deposit I was looking to put down, I answered everything, she then started suggesting and moreover pushing me to go with ...
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“I had spoken to harry from the sales departme......”

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Aug 19,2020
Minithumbup
Harry
By: 'Zehda'
Aug 19,2020
1 people found
this helpful
I had spoken to harry from the sales department and ben from the letting department they are a legend to speak to give some good advice on both propertys very reliable and trustworthy hope we have more agents like these 2 keep up the hard work. ...
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“Exemplary Service...”

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Jul 27,2020
Minithumbup
Hayley
Jonny
By: 'Carol'
Jul 27,2020
0 people found
this helpful
I have recently sold a property through the Milnrow office of Cowell and Norford and have been totally impressed with the professional service provided by Hayley and Jonny. Nothing was too much trouble for them during this difficult Covid19 period. They provided an exemplary service ...
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“Do not rent property off these people because......”

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Feb 20,2020
Minithumbdown
By: 'nicholas'
Feb 20,2020
1 people found
this helpful
Do not rent property off these people because if you ever want to move they will tell the other estate agency that you do not pay your rent on time , even though you do . They make you out to be a bad tenant.This is ...
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“Fab excellent service, Natalie has been so he......”

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Feb 17,2020
Minithumbup
Natalie
By: 'Kimberley'
Feb 17,2020
0 people found
this helpful
Fab excellent service, Natalie has been so helpful throughout couldn't ask for more really. Would definitely recommend to friends and family....
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“Absolutely awful and unprofessional. We had a......”

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Feb 12,2020
Minithumbdown
By: 'Sami'
Feb 12,2020
1 people found
this helpful
Absolutely awful and unprofessional. We had an arranged time for a 5:30 valuation. No-one turned up despite confirming at 5pm with them. 6:30pm and noone is here, and no call or email to cancel. Beyond disgusting. If I can't trust you with a valuation, there's no ...
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“Cowell & Norford was a recoomendation to us w......”

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Jan 29,2020
Minithumbup
By: 'Vivien'
Jan 29,2020
0 people found
this helpful
Cowell & Norford was a recoomendation to us when selling our house and was very impressed with the prompt responses and such a speedy sale! A well communicated team with a very professional approach. May I also add how happy we are with the financial advice ...
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“I would like to say thankyou to Cowell and no......”

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Jan 22,2020
Minithumbup
By: 'Samantha'
Jan 22,2020
0 people found
this helpful
I would like to say thankyou to Cowell and norford especially to jenny who was very helpful in completing the process to apply for rental. Very professional and friendly....
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“I need a new carpet would prefare a wooden fl......”

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Oct 15,2019
Minithumbup
Natalie
Chris
By: 'Nicola'
Oct 15,2019
0 people found
this helpful
I need a new carpet would prefare a wooden floor with avin 2 children age 6 and 8 we av bikes n stuff it be better wit a wooden floor as we av no storage wot so ever n would be easier to keep clean...
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Attachments

Review file
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“Need to speak to somebody regarding maintenan......”

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Sep 16,2019
Minithumbdown
By: 'Stacie'
Sep 16,2019
0 people found
this helpful
Need to speak to somebody regarding maintenance. I have been told to request deb. It is regarding a leaking bath and damp / mould in one of the bedrooms....
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“A professional service with good communicatio......”

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Aug 14,2019
Minithumbup
By: 'Zaffar'
Aug 14,2019
0 people found
this helpful
A professional service with good communication throughout the process. Hiccups resolved in an appropriate manner. There has always been a friendly and helpful team member on the other side of the phone. We are happy with the sale of the property and the efforts made ...
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“Brilliant !...”

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May 30,2019
Minithumbup
Danielle
By: 'Carole'
May 30,2019
0 people found
this helpful
Danielle was friendly, approachable and very responsive and proactive throughout my house purchase. I would recommend Danielle and the rest of the team to anyone buying or selling. Made buying my house really easy....
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Comment on agent fees
N/A
Was this helpful? Yes

“Great Service...”

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Mar 04,2019
Minithumbup
Ben
By: 'JT'
Mar 04,2019
0 people found
this helpful
We have dealt with Ben several times and have always found him to be very helpful. His honest advice has been very beneficial in both the purchase and rental of our properties....
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“Great Service...”

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Feb 21,2019
Minithumbup
By: 'hugohugo'
Feb 21,2019
0 people found
this helpful
Had a great experience with an agent called Sam today. He was charming and informative, ensuring the information was delivered quickly yet still provided comprehensive detail....
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“Efficient, persistent and rewarding...”

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Jan 31,2019
Minithumbup
John
By: 'Michael'
Jan 31,2019
0 people found
this helpful
We placed our property with Cowell & Norfold after John Lally kept in touch by phone, offering a professional service. The company visited our house, placed it on their site and we obtained a firm offer within the first week. We can strongly recommend both John ...
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“Professional polite and friendly...”

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Jan 07,2019
Minithumbup
Jenny
By: 'Phillip'
Jan 07,2019
0 people found
this helpful
Made the whole process start to finish very easy by keeping me well informed and was very polite and friendly throughout...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Great Service...”

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Nov 07,2018
Minithumbup
Marcella
By: 'Angela'
Nov 07,2018
0 people found
this helpful
A big thank you to Danielle at Yorkshire Street branch Rochdale, for all her help, advice and excellent service. She kept us up to date with, and did all she could'nt to help us. replied promptly to all calls and emails, would highly recommend Danielle ...
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Comment on agent fees
A liitle pricey, but ! had great service, with a local but well established company, with very experienced staff
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“Highly recommend *****...”

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Sep 30,2018
Minithumbup
By: 'William'
Sep 30,2018
0 people found
this helpful
I have dealt with the guys at Cowell-Norford and they have gone above and beyond to help me find my ideal first home. I am yet to purchase one, however the process of finding information has felt effortless and simple! I would 100% recommend Cowell Norford ...
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Comment on agent fees
Ok
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“I would not recommend this company at all to sell your property...”

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Sep 23,2018
Minithumbdown
By: 'Emma'
Sep 23,2018
3 people found
this helpful
I was in my notice period whem i finally sold my property. I got told by 2 people that had rang the office for information about my property and both said the same that they sound like they dont want to be there and just generally ...
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Comment on agent fees
Rediculously high (BAD)
Was this helpful? Yes

“AVOID AT ALL COSTS - Zero Stars if possible!...”

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Sep 19,2018
Minithumbdown
By: 'Ol16'
Sep 19,2018
3 people found
this helpful
AVOID! They take two deposits for one house and keep both potential tenants waiting ! Yet the policy states the property is 'taken off the market, whilst credits checks are run' !...
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Comment on agent fees
BAD
Was this helpful? Yes

“Jokers...”

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Aug 06,2018
Minithumbdown
By: 'Mrs'
Aug 06,2018
5 people found
this helpful
*I was lied to from day one. Viewed a property to rent and received a phone call the following day saying if I paid the application fees straight away the house would be taken off the market for me. This was a lie, it wasn't ...
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Was this helpful? Yes
By: Mrs Fin
Sep 17, 2018
View all comments (2)
Thank you for that, I wasn't aware. I have since got a property through a different estate agent who were brilliant and didn't ask for a penny until the credit checks had been completed. ...

“Poor service...”

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Mar 21,2018
Minithumbdown
By: 'Paul@Bank'
Mar 21,2018
6 people found
this helpful
Cowell Norford promote a very good service and assure protection for Landlords. HOWEVER they fail to provide the service offered and do not protect the landlord. They charge ridiculous fees, and employ contractors who charge rip-off prices for any repairs. Too any staff constantly passing ...
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Comment on agent fees
Extortionate fees and hidden charges.
Was this helpful? Yes

“Very professional and helpful when viewing properties. Also advised on ......”

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Feb 06,2018
Minithumbup
Chris
By: 'The'
Feb 06,2018
0 people found
this helpful
Very professional and helpful when viewing properties. Also advised on local amenities as new to area. Made our application quick and stress free. Thanks very much for all your help....
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Comment on agent fees
Very good
Was this helpful? Yes

“Excellent service, very friendly staff, I would recommend using Cowell ......”

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Nov 17,2017
Minithumbup
Dominique
Marcella
By: 'Alex'
Nov 17,2017
0 people found
this helpful
Excellent service, very friendly staff, I would recommend using Cowell and Norford for selling your house or as a management service for letting...
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Comment on agent fees
Good
Was this helpful? Yes

“Many thanks to John Lally for recent purchase of our ......”

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Aug 24,2017
Minithumbup
John
By: 'Maggie'
Aug 24,2017
0 people found
this helpful
Many thanks to John Lally for recent purchase of our house due to complete in a week or so. From the start he's been efficient amiable and a great non pushy informative manner. Any hiccups along the way John has sorted and fed info back ...
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Comment on agent fees
OK
Was this helpful? Yes

“Jonny was very helpful identifying a property for me in ......”

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Aug 17,2017
Minithumbup
Jonathan
By: 'Asifa'
Aug 17,2017
1 people found
this helpful
Jonny was very helpful identifying a property for me in the area I was searching. He arranged a viewing on the same day. Jonny is professional and pleasent to deal with....
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Comment on agent fees
N/A
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“great service always helpfull any problems i ever had with ......”

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Aug 16,2017
Minithumbup
Deb
By: 'tnap'
Aug 16,2017
0 people found
this helpful
great service always helpfull any problems i ever had with maintence they have been sorted out very fast very well done....
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Comment on agent fees
very good
Was this helpful? Yes

“I have had 2 properties previously managed by Cowell and Norford, ......”

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Aug 09,2017
Minithumbup
Chris
Deb
By: 'Jodie'
Aug 09,2017
0 people found
this helpful
I have had 2 properties previously managed by Cowell and Norford, and I dealt with Debbie. With this property I dealt mainly with Chris. Absolutely fantastic staff, went above and beyond for us. Keep up the good work Debs and Chris :)...
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Comment on agent fees
No different that most agencies I think.
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
View all comments (1)
Hi Jodie, thanks for your fantastic review, its great to hear the lettings team are doing a great job for you. Thanks for using our services, Laura ...

“Debs has managed my house letting for 7 years and has ......”

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Aug 08,2017
Minithumbup
Deb
By: 'Gary'
Aug 08,2017
0 people found
this helpful
Debs has managed my house letting for 7 years and has handled everything in a very effective, professional and thorough manner. Nothing has been too much trouble for her to attend to. I have recommended Cowell & Norford to several other landlords purely based on my experience ...
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Comment on agent fees
Realistic and worth the money
Was this helpful? Yes
By: Laura Harrop
Aug 09, 2017
View all comments (1)
Hi Gary, Thank you for your review, its fantastic to hear Deb's has been successfully managing your house for over 7 years and its great to hear you recommend us to fellow landlords. Kind Regards, Laura ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance please put your complaint in writing to our Sales Manager, Christina Lancaster. We are also a member of the Property Ombudsman Scheme
Last updated at 2:30 PM 30/10/2017 by allAgents

Awards won by Cowell & Norford, Rochdale OL16 1JY


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Cowell & Norford

Branch - Rochdale, OL16