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Coutts De Lisle

66 Pembroke Road Kensington, London
Greater London
W8 6NX

020 7605 4385

Aug 11,2012
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Aug 11,2012
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Stay away from these daylight robbers! I have rented properties for several years and dealt with many agents before. CDL are the worst of the worst. They have the most incompetent and rude staff I have ever dealt with. They produced a completely bogus inventory list that wasn\'t even the same one that the original inventory clerk carried out. They made all sorts of outrageous claims without any evidence or justification. They produced fake receipts when demanded for evidence for work they ...
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What agent could do to change your mind?
I don\'t think I could ever trust them again following all their lies and rudeness and dismissive behaviour
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Feb 14,2012
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Feb 14,2012
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I had an awful terrible experience with the Coutts De Lisle ( lettings ) as they have not only wasted my time in searching for the right property but also the attitude and the tone of language ( rude and snub) they use. I have found them misleading, dishonest, and not transparent when it comes to the renting procedure . Definetely not to refer to any friend or acquaintance....
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Dec 13,2011
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Dec 13,2011
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Very proffessional and helpful all the time....
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Oct 12,2011
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Oct 12,2011
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My property in Earls Court was let by another agent in February this year and I instructed them to manage the rental. They did such a bad job that my tenants were in constant contact with me and even threatened to take legal action. I instructed Coutts de Lisle to take over the management of the rental 3 months ago. They have professionally and speedily dealt with all the problems. My tenant is happily enjoying their home and I'm enjoying the peace and quiet. I fully recommend their service. Goo...
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Jun 29,2011
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Jun 29,2011
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I would absolutely recommend Coutts de lisle to anyone looking for a property. Considering we were in contact with upwards of 20 agencies only 3 I have kept details of to recommend to any friends, Coutts de Lisle being one of them....
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Jul 16,2010
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Jul 16,2010
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I was running late for a property viewing stuck in traffic and as I was driving and 2 minutes away I missed the agency's call. Following the missed call I received a text 10 minutes after the agreed appointment time with a message telling me to 'f*** off and live in a drain.' How can a professional agency use such abusive language?! It was totally uncalled for and unnecessary. I would advise any potential clients to not use this agency - if they are like this with prospective clients what else w...
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By: Coutts de Lisle
Sep 23, 2011
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The young Lady who has called herself "Shocked" is correct. She did receive an abusive text and we have unreservedly apologised to her in writing. The negotiator who sent that abuse was cautioned in writing. Although we have to say that the young lady "Shock" has been very economical with the truth. She first made an appointment to view a property on 7th of January 2011. Our negotiator called 2 hours before the appointment to confirm if "Shock" was attending the vi....
Feb 24,2010
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Feb 24,2010
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[[EDIT NEWSTART]] This is by far the most incompetent Realtors I have ever come across. This place is a sleepy office off Pembroke Road, and they have no reason to be so arrogant, they don\'t have many properties on their books, nor any walk-ins, or many calls! Their idea of customer service is something you want to flush down the toilet! Don\'t use their services!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Sarah Burgess - upload your photo Sarah Burgess
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