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    effingham United Kingdom
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    Jennifer
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Countrywide Residential Lettings

Unit Z First Floor The Galleries Washington, Washington
Tyne and Wear
NE38 7SD

0191 419 4774

Aug 06,2015
Minithumbdown
By:
Aug 06,2015
1 people found
this helpful
An appauling agent to deal with. Jennifer who used to work for this company did several inspections whilst renting from them for 3 years - don't think she was EVER polite when she came out and was quite happy in making you feel small (which seems the Countrywide Lettings way to be honest!). Moved out cos we had a leaking radiator which they did nothing about for a year, not to mention exploding light bulbs and faulty electrics (oven heater element blew up, extractor fan bulb also exploded, among...
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What agent could do to change your mind?
Admin fee of 60 pound to get a cleaner??
Comment on agent fees
Admin fee of 60 pound to get a cleaner??
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Jun 03,2014
Minithumbdown
By:
Jun 03,2014
0 people found
this helpful
Have not to date had any response to my emails, the property was left with the carpets ruined from too much water and the smell of cats is awful they were supposed to have had it proffessionally cleaned, and charged us for this on the final account still not able to gat the name of the cleaning company, now having to replace carpets in order to sell the property as we live in the south east it was not easy to get to the property often whch is why we thought t would be best to have an agent ...
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What agent could do to change your mind?
‚£700.00 per month
Was this helpful? Yes
Jun 14,2012
Minithumbdown
By:
Jun 14,2012
5 people found
this helpful
Since bridgefords joined countrywide, the service became awful, Fees increased, charge tenant and landlords both for admin fees. Do not attend check in and check outs and tell lies about rents, tenants, repairs. Bridgefords Gateshead stall are all incompetent and particularly their branch manager, he is useless and. Untrustworthy. We never had such dreadful service. We are renting our property out and paying them a riduculous amount of money for doing nothing. They NEVER reply to emails and w...
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By: Clarissa
Oct 27, 2012
View all comments (3)
All true! Panic Attacks Galore & Can't Take Anymore! Too Many problems not worthy of any more breath!!! Say No More - UNBELIEVABLE POOR CUSOMER SERVICE & RIP-OFF TO SAY THE LEAST,!!!....
Jan 14,2012
Minithumbdown
By:
Jan 14,2012
5 people found
this helpful
i did rent a flat for 2 years in albany washintong for 2 years, i moved out on 24th november 2011, they did say the flat need repairs, my deposis was for £ 500 they did say will contact me to give the rest of deposit back, today is 12th jaunuary 2012 they didint contact me when i phoned they put me on waitting for a such a long time, they just robbed me , and i was very good with my payments, i feel that they treat me really just because i am a foreigner they think can abuse, i dont recom...
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Aug 28,2011
Minithumbdown
By:
Aug 28,2011
10 people found
this helpful
As long as a person as to do 'something' they charge a MINIMUM of £25. Everything from a bit of dust to return of money accidentally paid to them. Even the landlord is charged for duplicate tenancy documents at the start of a new tenancy, when all it cost is probably about £25 for a few button presses, paper and electricity. A total of £250 to renew the agreement. As an ex-landlord I was hellishly surprised that it would cost this much and surprised that the landlord was cha...
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