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Countrywide Residential Lettings

20 Allerton Road Liverpool
L18 1LN

0151 734 5776

Jul 14,2014
Jul 14,2014
0 people found
this helpful
absolute jokes this company! we began renting our house in feb last year (2013) after agreeing to pick the keys up from the Allerton rd branch (way out of are way by the way) on the Friday we get a phone call when we where on the 2nd bus on our way there to say they haven't got the keys now so it will be Monday ! I don't think so !! we where handing our keys to the old house in on the sat so after having murder on the phone they agreed to have the keys for Saturday. Then over the course of movin...
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Dec 19,2013
Dec 19,2013
1 people found
this helpful
This agency is a joke all round. They are so unhelpful and have such a bad attitude its unreal. From never calling back when trying to get the keys to move into the property, to the hugely bad attitude the manager had when trying to complain about the treatment from the staff. It took a week longer to get the keys from the agent than agreed and I had to physically go down to the office to get an answer to anything. After me complaining that they never call back etc, 3 members of staff all trie...
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What agent could do to change your mind?
If they had done their job properly and called people back when they said they would. Also they need to sort their bad attitudes out.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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