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    Andrea King
No description available.
Countrywide Residential Lettings

172 High Street Guildford
Surrey
GU1 3HW

01483 535321

Jul 03,2015
Minithumbdown
By:
Jul 03,2015
0 people found
this helpful
I felt I had to write this review even though my daughter left Uni 3 years ago because the treatment received by this branch and specifically Andrea was disgusting. I was asked to act as a guarantor for my daughter AND her housemates ! Andrea was rude to my daughter and her housemates, treating them like children even though they were more than capable of dealing with the house move. The girls were in their final year at University. She failed to explain things properly and give out informa...
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What agent could do to change your mind?
Extortionate
Comment on agent fees
Extortionate
Was this helpful? Yes
Feb 19,2013
Minithumbup
By:
Feb 19,2013
7 people found
this helpful
We had been satisfied customers of Gascoigne-Pees for the last 7 years, but a recent outrageous lapse has diminished our satisfaction considerably. When the tenancy ended on our property last June, Gascoigne-Pees changed our electricity supplier to E.On (whom I had never heard of and therefore deeply mistrust). This was done without our knowledge or permission, and discovered by accident when I telephoned our favoured energy supplier. I immediately changed the supplier back to the original on...
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Was this helpful? Yes
Oct 10,2012
Minithumbdown
By:
Oct 10,2012
4 people found
this helpful
I have recently tried to take a Property from this agency. First of all, the agency fees was note mentioned to me, even I asked for the same over Phone. They told me that they would let me know later. Once I got the good faith document from them. It indicates that I need to pay 600 GBP as the agency fees. All the other agents are charging much less than them. which is in range from 350 to 400. Then they said they would consider reducing the agency fees once I will provide some commitment to tak...
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What agent could do to change your mind?
First of all tell the truth upfront. Secondly provide some compensation, in case they fail to provide property on rent even after agreeing for the same.
Was this helpful? Yes
Oct 03,2012
Minithumbdown
By:
Oct 03,2012
12 people found
this helpful
Have you ever heard of the saying " Customer is the king". Well in the guildford (high street) branch of Mann countrywide, there is only one king and that is Andrea King, a woman who will give you no respect and will treat you like garbage. I wonder how she could tell me (the tenant) that I was not a customer and therefore cannot be expected to be treated like one. She spoke like she cared a damn and was not one bit helpful. Absolutely rude and very unbecoming of a branch manager....
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What agent could do to change your mind?
The Agent must understand that the customer is a tenant. A branch manager like Andrea does not seem to have the business sense to understand who is and isn\'t a customer. A customer has the right to choose a service and the right to exit from the service when there is a need to. People like Andrea have left a indelible mark on my impression of letting agencies which needless to say remains negative. If she had displayed patience and politeness in her dealings with me, I would have been less stressed and my impression of them wold have been positive. But sadly this woman\'s behavior leaves me in bitter taste.
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Sep 11,2012
Minithumbup
By:
Sep 11,2012
0 people found
this helpful
My wife and I decided towards the end of 2011 that we planned to move. We decided we wanted to rent out our existing home and were advised to contact many of the lettings agents in Guildford. I think we met nearly all of them and were dissapointed to say the least. it was a Thursday afternoon when i was contacted by Andrea King the lettings manager of Mann and co guildford. After a brief conversation we agreed that Andrea would come over to the property the next day. Andrea promptly arrived and ...
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Was this helpful? Yes
Mar 28,2012
Minithumbup
By:
Mar 28,2012
0 people found
this helpful
MANN Countrywide Lettings found me a property within 48hrs of me being registered as an applicant. They processed my needs quickly and provided fantastic customer service. I will recommend them to anyone looking to rent a property in the near future....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Andrea King - upload your photo Andrea King
3 reviews

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Awards won by Countrywide Residential Lettings, Guildford GU1 3HW

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