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    Rachel Duffy
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    Claire Collins
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Countrywide Residential Lettings

98 Barlow Moor Road Didsbury Didsbury, Manchester
Greater Manchester
M20 2PN

0161 446 2115

Sep 29,2014
Minithumbdown
By:
Sep 29,2014
2 people found
this helpful
Appalling service from Countrywide. They don't phone back when you leave messages despite saying they will. Took many weeks to get the oven fixed in our property. Was told they couldn't deal with my problem as the person dealing with our problem was on holiday so we had to wait till they were back before anything further could be done. Didn't apologise until I sent a formal complaint and even then did not consider compensation for the huge inconvenienced caused. I think the number of poor re...
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What agent could do to change your mind?
Improve customer service. Compensate tenants when they have been badly treated and receive poor service.
Was this helpful? Yes
May 13,2014
Minithumbdown
By:
May 13,2014
1 people found
this helpful
I want to take countrywide residential lettings to court, I want to close them down for good. They have ripped me off from my deposit which is still outstanding, they have not supplied a single service I have paid for and they have not replied to any of my calls or emails. I moved into a property which had a blocked toilet for a month, the only toilet. We called everyday for a month to get this toilet unblocked, the landlord got it fixed only because I threatened not to pay rent. We have asked a...
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What agent could do to change your mind?
reply to my calls, answer my call, be honest, help when it is needed, supply a maintenance service, give me a key to the back door when I ask for it. have a bit of respect, be nice.
Was this helpful? Yes
Apr 09,2014
Minithumbdown
By:
Apr 09,2014
0 people found
this helpful
How I wish i had read the reviews before I got involved with Countrywide! How do they stay in business one wonders? Simple - they screw tenants and offer appalling service in a market where the tenant has little choice or control over who manages their tenancy. They simply ignore phone calls and formal complaints. When they think you havent done somthing they need you to do (like facilitate a gas inspection; even when they are wrong) they send you multiple threatening letters. It is over a ...
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What agent could do to change your mind?
Respond to calls and complaints. Be polite and efficient in dealing with queries.
Was this helpful? Yes
Apr 07,2014
Minithumbdown
By:
Apr 07,2014
2 people found
this helpful
The worst agents ever, similar training to phones4u. Why they are so bad? 1- Will pass your details to millions of companies who will start to contact you to sell you there products including: landline, mobile, insurance, etc. 2- They transferred me to eon without my consent after living more than a month at the property, the problem is that they placed me on the most expensive energy tariff 3- They asked for £125 contract renewal fee and they will trick you to pay it regardless whether...
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What agent could do to change your mind?
make sure that you read there contract line by line. be careful and avoid them unless really necessary
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Rachel Duffy - upload your photo Rachel Duffy
1 reviews

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Claire Collins - upload your photo Claire Collins
1 reviews

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