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Countrywide Residential Lettings

Countrywide House Sherwood Court Lake View Drive Annesley, Nottingham
Nottinghamshire
NG15 0DT

01623 240178

Sep 07,2016
Minithumbdown
By:
Sep 07,2016
0 people found
this helpful
A company that is only out for its own interest. They neither had our (tenant) or the landlords interest at heart when making decisions, only the ease of profit and the path of least resistance. 1. Requesting money for items that are not necessary (extorting money for new contracts, when a rolling contract would suffice - Dont pay them) 2. Did not provide suitable notice for sale of property being let prior to inviting buyers to view (just turned up) 3. deliberate use of contract dates to trap...
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Comment on agent fees
Bad. After 6 month contract was up they wrote to say 'good news' you can stay another 6 months for ƒâ€š‚£xxx as an arrangement fee. There is no arranging involved, it is a rolling contract. They will try it on.
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Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
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Absolutely appalling service. Staff really did not want to be bothered, having written to me INCORRECTLY to demand 'remittance by return', stating that I was £173 in arrears on my rent. They also advised me that I would be charged £30 per letter for an further letters sent to me on the matter. I really cannot be bothered to go into further detail. Suffice it to say that I would advise anyone looking for an agent to steer well clear of this company. They really are that bad. Wha...
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Comment on agent fees
Extortionate.
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Aug 29,2016
Minithumbdown
By:
Aug 29,2016
1 people found
this helpful
Reading other people's reviews explains a lot. It is like Countrywide takes satisfaction in people's inconvenience and discomfort.To begin with, I was never sent fully signed contracts or inventory checks. In three years I never had a single request satisfied. Now it has been more than one month since I checked out and I'm still waiting for a simple update about what's going on with my deposit. I had to go through alternative dispute resolution through the deposit protection scheme. Overall, I ...
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Aug 12,2016
Minithumbdown
By:
Aug 12,2016
0 people found
this helpful
The most unacceptable service. They promised to take care of a main issue on the house as soon as possible and then they just didn't reply. Worst agency, just stay away from them....
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Jun 17,2015
Minithumbdown
By:
Jun 17,2015
0 people found
this helpful
I have been contacted twice (two months consecutively) in error by the credit control team to inform me of my outstanding arrears. My landlord had received the same notice stating that I defaulted on my rental payment. This error is detrimental to anyone's character and should only be tolerated once. The bank reference code had been set up correctly from the start and the lease amount was scheduled to deduct 3 days before the next period. I requested for controls to be put in place after the ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Awards won by Countrywide Residential Lettings, Nottingham NG15 0DT

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