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Countrywide Residential Lettings

79 Castle Street Canterbury
Kent
CT1 2QD

01227 763393

Nov 06,2012
Minithumbdown
By:
Nov 06,2012
6 people found
this helpful
This is the words estate agent I have ever had. Unbelievably rude, useless to get hold of and nil quality of service. They try to squeeze every penny where ever possible, and the customer is never right. I would advise landlord not to use this company as it will only put tenants off dealing with such people. We have been continuously verbally abused and the agents continue to waste our time by calling us every month saying we haven\'t paid, although the problem is they cannot seem to get their h...
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What agent could do to change your mind?
The agent could have done everything the opposite of how they have done, in which case this would be the best agency in the world.
Was this helpful? Yes
By: BranchManager
Nov 13, 2012
View all comments (2)
Dear Reviewer After reading your review I have to say that I am astounded by your comments and quite distressed that you feel you have been treated in this way. In my branch we are all very professional, helpful and never rude. From your comments, I can only assume that you are refering to our offshore team who mainly deal with outstanding rent. To say you have been continually verbally abused is quite damming and something I am taking very seriously. To investigate this further and to d....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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