No description available.
Countrywide Scotland

4 Kersland Street Glasgow
City of Glasgow
G12 8BL

01413 081 024

Aug 10,2016
Minithumbdown
By:
Aug 10,2016
0 people found
this helpful
Worst letting agent I have had the misfortune to deal with - would never use again. Many problems with contracts beforehand, and different staff members saying different things. On the day we were meant to move we were all packed up and leaving Dundee when they phoned to say we could not get into the flat as our guarantor's reference had not been completed. We had submitted the request for references 4 weeks previously so not clear why they left it to that morning to tell us, instead of a few we...
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What agent could do to change your mind?
Will charge you for any little thing
Comment on agent fees
Will charge you for any little thing
Was this helpful? Yes
Nov 06,2014
Minithumbdown
By:
Nov 06,2014
1 people found
this helpful
General poor service from start to finish. Did not return calls when connected them but then hounded me when they had a question of me. Very slow service. Conflicting stories and pieces of information depending which member of staff spoke to. Did not get back to you when promised. Still out of pocket re deposit 2 months after tenancy finished. I have had to initiate all the process to get that back. Repairs were not carried out and property was left in a dangerous state resulting in me getting i...
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What agent could do to change your mind?
Nothing. There was no attempt to improve service when I voiced my unhappiness so therefore conclude they simply did not care. Therefore nothing would win back my custom now.
Was this helpful? Yes
Sep 12,2014
Minithumbdown
By:
Sep 12,2014
2 people found
this helpful
Just the worst. Avoid at all costs. The process of trying to get a contract sorted was time consuming due to the unhelpfullness of the staff. If you have a job it will be impossible to get anything sorted as they refuse to do anything outside of a 9-5 time slot. Any issues with a flat will be ignored, to the point where we had to have the council intervene for some pretty basic maintenance tasks. The company is far from transparent with various subsidiaries giving everyone you talk to som...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Awards won by Countrywide Scotland, Glasgow G12 8BL

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