No description available.
Countrywide Scotland

71 Candleriggs Glasgow
City of Glasgow
G1 1NP

0141 292 6266
Website not available

Properties for Sale
Properties to Rent

“They have an aversion to renting out properties. If you are a landlord avoid using them as your agents....”

May 02,2018
Minithumbdown
By: 'Rph'
May 02,2018
0 people found
this helpful
I live in a different area from the flat I rent out so am reliant on the agent for organising any repairs. I originally commissioned a local agent to look after the flat, however this agent was subsequently taken over by Countrywide. they have taken ...
read full review
Was this helpful? Yes
Mar 04,2018
Minithumbdown
By: 'Disgruntled customer'
Mar 04,2018
0 people found
this helpful
Beyond useless is the only way to describe the team at Glasgow Merchant City. They are often friendly but don't actually seem to do anything for the money you pay as a landlord. My partner made repeated phonecalls to chase every last detail of ...
read full review
Was this helpful? Yes
Oct 18,2017
Minithumbup
By: 'Thomas'
Oct 18,2017
0 people found
this helpful
We have read a lot of bad reviews about this letting agent and were a bit suspicious of the dealings, but that might have been our own bias after having read all the bad reviews. I do not recall much details from when we have ...
read full review
Comment on agent fees
Cannot recall
Was this helpful? Yes
Oct 08,2017
Minithumbdown
By: 'Unsatisfied Tenant'
Oct 08,2017
0 people found
this helpful
Worst agents ever. Avoid them at all costs if you can. They've been absolutely unprofessional when it came to my flatmate and I signing our tenancy agreement. They have lied to me about them contacting my guarantor for their details, even though my guarantor ...
read full review
Was this helpful? Yes
Aug 29,2017
Minithumbdown
By: 'Mithun'
Aug 29,2017
1 people found
this helpful
Worst company ever! After weeks of chasing up over the phone, Countrywide finally gave me a viewing slot for a rental property in Glasgow on a Saturday at 2.30pm. Apparently, the existing tenants were being difficult and not allowing them access to the property. Nevermind. ...
read full review
Was this helpful? Yes
Mar 16,2017
Minithumbdown
By: 'Connorh'
Mar 16,2017
0 people found
this helpful
We moved in on the 6th of March, since that point we have had no hot water or heating. It is currently the 16th and so we have went 10 days without a resolution. We have not been provided with any regular updates, I have raised 2 ...
read full review
Comment on agent fees
no idea not a landlord, but given the state of the apartment (bits falling off all over the place) the monthly rent is very high.
Was this helpful? Yes
Nov 23,2016
Minithumbdown
By: 'Tenants'
Nov 23,2016
4 people found
this helpful
On this street there are about 10 different agencies. Now, I am no econony expert, but I would naively expect that with such high competition the customer service would be stellat. Err, no... far from it. Sure we entered as tenants needing to renew the contract ...
read full review
Was this helpful? Yes
Jul 28,2016
Minithumbdown
By: 'pfc1953'
Jul 28,2016
2 people found
this helpful
All staff can be classed as unprofessional. Try phoning and you get voicemail. When staff decide to call you back they are rude. if you are interested in renting a property advertised heaven help you --you have to do all the running. No way will ...
read full review
What agent could do to change your mind?
n/a
Attached Files
Comment on agent fees
n/a
Was this helpful? Yes
Jul 08,2016
Minithumbup
By: 'jon'
Jul 08,2016
3 people found
this helpful
Those people decided to keep 1000 pounds deposit for no reason whatsoever. They did not provide any evidence or any receipt. On the phone they told me that the cleaning was 100-150 pounds roughly (the house was in perfect order when we left it) and they ...
read full review
Comment on agent fees
terrible
Was this helpful? Yes
Jun 16,2016
Minithumbdown
By: 'Sienah'
Jun 16,2016
5 people found
this helpful
The worst estate agency ever. The misery these guys made me go through was atrocious. The staff at candleriggs branch are rude, unhelpful and dishonest including the manager. They lie through their teeth. I would never ever deal with these guys again and nor will ...
read full review
What agent could do to change your mind?
Bad!
Attached Files
Comment on agent fees
Bad!
Was this helpful? Yes
Aug 16,2015
Minithumbdown
By: 'Tenant'
Aug 16,2015
3 people found
this helpful
Abysmal service. I have let from Countrywide twice now and both times the service has been lazy, shocking and at times unsavoury. There is obviously no communication between staff as each person gives me contrasting information, and I am always misguided on what documents I ...
read full review
Was this helpful? Yes
Mar 17,2015
Minithumbdown
By: 'ATenant'
Mar 17,2015
5 people found
this helpful
Countrywide seems to have a corporate culture of misleading and mistreating tenants (and, from what I hear, landlords as well). They never responded to my written requests to do anything (repairs, initial cleaning, etc.) What's worse, they sometimes respond positively by phone (never in writing) ...
read full review
Was this helpful? Yes
Nov 27,2014
Minithumbdown
By: 'Professional landlord'
Nov 27,2014
4 people found
this helpful
The whole experience has been a nightmare? The staff never return calls, have a low regard for tenants and seldom carry out what was promised. They also mark you as a problem as soon as you ask to get things resolved. Will move agent as ...
read full review
Was this helpful? Yes
Aug 19,2014
Minithumbdown
By: 'Sonali'
Aug 19,2014
5 people found
this helpful
Hi, We had let our property through countrywide letting in 26-Jun-2012. Initially things were ok. However after the 1st tenant left, they deducted cleaning charges from our rent saying they will be paying it back. After the 2nd tenant it was same story again. We ...
read full review
What agent could do to change your mind?
Too high for no service that they give
Attached Files
Was this helpful? Yes
Apr 16,2013
Minithumbdown
By: 'Don\'tUseCountrywide'
Apr 16,2013
8 people found
this helpful
The agent did not turn up for check in on two occasions meaning the time I spent cleaning and tidying up the property was not seen. I had to come out of my lease early and Countrywide made it seem like they were doing me ...
read full review
What agent could do to change your mind?
Followed their own practices and not making things up as they go along.
Attached Files
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 36% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 5 2 6 0 0 0 0 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Countrywide Scotland, Glasgow G1 1NP

As Seen On

Find the Best Agent to
Sell or Rent Your Home