• Chris Chalkley
    Chris Chalkley
  • Andrew Burton
    Andrew Burton
  • claim your profile
    Joanna Ford
  • claim your profile
    Lauren Krausz
  • claim your profile
    Doug Moore
The Welwyn Garden City branch was opened in February 1989, the longest established independent agent in the Garden City. The office is centrally placed within yards of the Howard Centre, John Lewis and the station with considerable parking closeby.
Country Properties

3 Bridge Road Welwyn Garden City
Hertfordshire
AL8 6NH

01707339146
Aug 18,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Rob Brand'
Aug 18,2017
0 people found
this helpful
There is no way my transaction would have completed without your diligence and hard work throughout the period. You were very thoughtful in your advice and guidance throughout and offered a very personal service whilst at the same time maintaining the highest degree of professionalism which is very hard to achieve. A huge thank you for all of your help....
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Comment on agent fees
Extremely reasonable compared to other quotes we received. Thoroughly deserved for the work undertaken.
Was this helpful? Yes
May 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Liz Matthews'
May 24,2017
0 people found
this helpful
Both Chris and Andrew were very helpful and professional and were always willing to give us their time when we needed advise. Lovely people to work with during difficult times, that always seem to arise when selling or buying property....
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Comment on agent fees
The fees are very reasonable for a high quality, customer focused, service
Was this helpful? Yes
May 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Paul M'
May 24,2017
0 people found
this helpful
We are a 'return customer' to Country Properties, and we are that glad we kept the long-standing relationship with this business. The team worked extremely hard to find the right property for us; always making us feel that we were first in their thoughts. The property selected is perfect, and we are now enjoying our new home. Both Chris and Andrew were always very accommodating, and always available to answer queries and give advice. They are both very experienced professionals, and supp...
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Comment on agent fees
While fees are not applicable for a purchase, we were very happy with the fees for our recent sale. As always, 'you get what you pay for', and we were happy with the value for money given.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'E'
Apr 24,2017
0 people found
this helpful
We both bought and sold a house recently through Country Properties and they are the best estate agents we have ever dealt with. We dealt mainly with Chris Chalkley and Andrew Burton, both of whom were highly knowledgeable of the local market, very professional and at all times straight-forward to deal with. They were also the most competitively priced for the full service they offer. Both transactions had their complications but the patience and skill of the Country team got us through and I wo...
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Comment on agent fees
The cheapest rate available locally for the full service offered.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Andrew Burton
By: 'gemwright'
Feb 20,2017
0 people found
this helpful
Thank you for making this journey go so smoothly for us. Andrew was informative and easy to get in contact with whenever we needed him....
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Comment on agent fees
good
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Sally Muntane'
Jan 04,2017
0 people found
this helpful
I was pleasantly surprised with the efficiency, politeness and honesty that Andrew provided to me. I would highly recommend country properties to any family or friend wanting to either sell or buy....
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Comment on agent fees
Due to the speediness of my sale I am extremely happy rate.
Was this helpful? Yes
Dec 15,2016
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Dean'
Dec 15,2016
0 people found
this helpful
Both my wife and I found Chris and Andrew a delight to deal with. Our transaction was a little complicated and stress full at times but both the guys kept a clear head and focused on a positive outcome for us all. Great team work!...
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Nov 16,2016
Minithumbup
Joanna Ford
Doug Moore
By: 'S Franks'
Nov 16,2016
0 people found
this helpful
From my initial contact with Country Properties in Welwyn Garden City to arranging to view the property, to completing the paperwork and signing the tenancy, Doug and Joanna made the process seamless and were both very efficient. Lauren has also been very helpful, nothing seems too much trouble. All the staff at Country Properties continue to be very helpful and amenable and I would highly recommend this branch to anyone....
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Comment on agent fees
Fair and proportionate compared to other letting agents fees.
Was this helpful? Yes
Nov 15,2016
Minithumbup
Doug Moore
Lauren Krausz
By: 'Lee'
Nov 15,2016
0 people found
this helpful
Highly recommend the team at Country Properties Welwyn Garden City, from arranging mortgages to the professional management of my properties. I have been so impressed by the service received I have extended my portfolio and will look to continue growing whilst receiving the expert help and advice of the team....
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Comment on agent fees
Fees are more than reasonable for the service provided, Country Properties take the worry out of letting a property.
Was this helpful? Yes
Nov 08,2016
Minithumbup
Joanna Ford
By: 'Mel and Alex'
Nov 08,2016
0 people found
this helpful
We have been very impressed by the service received from Joanna and her colleagues during our recent tenancy. The process was extremely slick from start to finish - far better that any other lettings agency we have encountered. Many thanks!...
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Comment on agent fees
Reasonable fees for excellent service
Was this helpful? Yes
Oct 23,2016
Minithumbup
Chris Chalkley
By: 'Mrs. Wright'
Oct 23,2016
0 people found
this helpful
Chris Chalkley has been absolutely outstanding in helping us to purchase our new house in Welwyn Garden City. From the first day when he arranged an immediate viewing right through the 14 weeks it took to complete the purchase, Chris guided us very knowledgeably; was always honest and straight with us which we really appreciated! in all the negotiations and was very efficient in communicating with all parties in the chain and he did everything in could to ensure that the purchase went smoothly e...
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Comment on agent fees
n/a as buying a property not selling one
Was this helpful? Yes
Aug 05,2016
Minithumbup
Joanna Ford
Lauren Krausz
By: 'Carol Hotwheels'
Aug 05,2016
0 people found
this helpful
I have purchased three flats from Country Properties which they manage and let for me. Lauren and Jo discussed the type of tenants I would wish to let to, for example, tenants without pets which is my choice. I know that they carry out a range of checks on prospective tenants but this is completed efficiently. They have found me four tenants so far and two of these have been long term lets lasting the whole time I have had the flats. The other flat had tenants who moved out of the area after s...
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Comment on agent fees
Fees are very good and competitive.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Lauren Krausz
By: 'saeed khan'
Jun 23,2016
0 people found
this helpful
Always friendly and helpful. Lauren works very hard to resolve any property management issues. I will recommend this agent to prospective landlords....
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Comment on agent fees
very good
Was this helpful? Yes
Jun 21,2016
Minithumbup
By: 'Apostolos'
Jun 21,2016
0 people found
this helpful
It's being already two years since I moved to Welwyn Garden City and still renting the same flat, managed by Country Properties. From day one their approach was very friendly and supportive during the application process. After 2 years, I have only evidence of their professionalism, transparency and immediate response to my queries. It became clear to me that they look after their tenants as well as the properties they manage. All in all, Country Properties sets the example of how an excellent...
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Comment on agent fees
Agent's fees are good.
Was this helpful? Yes
Jun 17,2016
Minithumbup
Lauren Krausz
Joanna Ford
By: 'Sue mitchinson'
Jun 17,2016
0 people found
this helpful
Always very helpful and professional. Giving me good advice regarding rules and requirements that as a landlady I need to know. Would highly recommend their services....
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Comment on agent fees
Fairly priced fees
Was this helpful? Yes
Jun 14,2016
Minithumbup
Andrew Burton
By: 'WGC Buyer'
Jun 14,2016
0 people found
this helpful
We had a very positive experience at all stages with Country Properties, Welwyn Garden City - both as vendors and as purchasers. The preparation of the selling specifications was of a very high standard, and the valuation was spot on - initially we thought it was slightly high, but we then achieved more than our asking price. Communication with prospective purchasers was handled efficiently, and we felt we had access to sufficient information to decide on how to proceed with offers. The final st...
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Comment on agent fees
Very reasonable - with a discount because we bought a property being marketed by the same agent.
Was this helpful? Yes
May 21,2016
Minithumbup
Joanna Ford
Lauren Krausz
By: 'John of Newsham'
May 21,2016
0 people found
this helpful
CP were the agent we bought our BTL from and they have been looking after our landlord interests ever since. They have been A1. Always ensuring the tenants were reliable and professional people. They keep us informed and are proactive in making things happen. In each tenant change over there has been the minimum of fuss, they have dealt with all the details paperwork tests and dealing with outgoing tenants to make good. They were excellent with respect to every activity....
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Comment on agent fees
The fees I think are exceptionally good value. Better not say to much or they might put them up :)
Was this helpful? Yes
Feb 24,2016
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Jackson'
Feb 24,2016
1 people found
this helpful
Chris and Andrew from Country Properties in WGC, Herts were fantastic throughout the purchase of our property. They were professional but also friendly enough that we felt comfortable discussing any issues we had. We are very happy to use Country Properties and would definitely recommend them to anyone else looking to sell or purchase a property. Thank you!...
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Comment on agent fees
As expected. no problem paying the fees
Was this helpful? Yes
Feb 23,2016
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Steve Jackson'
Feb 23,2016
1 people found
this helpful
Fantastic service and if you are looking for an agent that actually works with you for the right outcome then you should choose Country Properties!...
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Comment on agent fees
Very competitive and fair
Was this helpful? Yes
Feb 17,2016
Minithumbup
Andrew Burton
Andrew Burton
By: 'Hopwoods'
Feb 17,2016
1 people found
this helpful
We recently bought our first home, Andrew and team made the process very easy and were available to help whenever we needed them....
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Was this helpful? Yes
Feb 06,2016
Minithumbup
Chris Chalkley
Andrew Burton
By: 'David W'
Feb 06,2016
1 people found
this helpful
As a vendor, this agent provided us with a good explanation of the marketing options and good advice on a realistic valuation. The process was well run, resulting in a number of offers, including one at the guide price, within two weeks. Communication was frequent as the big day approached, which helped navigate around a couple of potential issues in the transaction....
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Comment on agent fees
Fees were in line with market norms.
Was this helpful? Yes
Nov 24,2015
Minithumbup
Chris Chalkley
Andrew Burton
By: 'JL'
Nov 24,2015
3 people found
this helpful
They kept me far better informed on my purchase than I was on my sale, and handled all queries quickly and efficiently...
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Was this helpful? Yes
Nov 23,2015
Minithumbup
Chris Chalkley
By: 'alltyedup'
Nov 23,2015
3 people found
this helpful
Mr Chalkley valued my parents property and arranged for the details to be prepared but not go right to the market at the time as my parents were looking for a very specific type of property. I received a call from Mr Chalkley to say that he had valued a property that was ideal and that although it was not on the market he could get me a one off viewing so we viewed the property and had a n offer accepted. Country Properties marketed my parents house right away and not only did they sell it but ...
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Comment on agent fees
The fee was equal or cheaper than others and the service received was worth every penny
Was this helpful? Yes
Nov 23,2015
Minithumbup
Chris Chalkley
By: 'maggie'
Nov 23,2015
3 people found
this helpful
I found the agents to be incredibly helpful and their communication was brilliant. If I telephoned the office there would always be someone to respond to my enquiry and if I left a message then the necessary person, generally Chris, would respond quickly,. Chris's mannor was friendly and professional and I believe he went above and beyond to make everything as easy and as smooth as possible. The sale of our family home was after the death of my Mum and he was at all times sensitive to the d...
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Comment on agent fees
The fees were fair and we negotiated a deal as we planned to buy and sell through this agent.
Was this helpful? Yes
Nov 21,2015
Minithumbup
Andrew Burton
Joanna Ford
By: 'Richard'
Nov 21,2015
2 people found
this helpful
Fantastic service, professionalism throughout and a successful result of β€š£11000 more than the asking price in a complex sale. Highly recommended....
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Sep 20,2015
Minithumbup
Andrew Burton
Chris Chalkley
By: 'Happy Client'
Sep 20,2015
3 people found
this helpful
We dealt primarily with Andrew who was excellent. He didn't feed us with a load of false promises merely gave us his expert opinion and was there constantly for us. His patience was second to none and he helped us through what at times seemed like a never ending journey. He managed to communicate with solicitors who our builders and solictor were unable to reach and obviously used his masculine charm! Overall would definately recommend he has restored our faith in Estate Agents....
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Was this helpful? Yes
Sep 03,2015
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Deborah Godbold'
Sep 03,2015
4 people found
this helpful
We found country properties to be very honest and realistic. They didn't give us the highest valuation for the property we were selling but we thought they were realistic and they backed up thei valuation with previous sales history of the area. They gave us a lot of time. They turned up on time. However the main reason we chose country properties was their follow through and speed to act which began the very day after valuation when we received a written valuation and a phone call. Details prod...
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Comment on agent fees
Willing to negotiate within a small margin. Mid range compared with others but at the lower end of agents with premises. Only online (only) were cheaper.
Was this helpful? Yes
Aug 15,2015
Minithumbup
Chris Chalkley
By: 'Ben'
Aug 15,2015
4 people found
this helpful
I placed my property on the market with another agent before Country Properties, not because I wasn't impressed with what Chris Chalkley had to say but because I wanted to buy a property from the other agent and they told me I had to market with them, needless to say after 6 weeks of marketing with that agent, I had not sold and I lost the property, so I went back to Country Properties who proceeded to sell my property at the same price I was on with the other agent in less than a week. I wish I...
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Comment on agent fees
The fee was the same as another agent who offered me far less service
Was this helpful? Yes
Aug 15,2015
Minithumbup
Andrew Burton
By: 'Ben&Lynda'
Aug 15,2015
3 people found
this helpful
Country properties and especially Andrew were a joy to work with. Communication was good. I was always kept up to date. They were also very patient with us. Would recommend to anyone. Thanks Andrew!...
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Was this helpful? Yes
Aug 15,2015
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Mr Montgomery'
Aug 15,2015
4 people found
this helpful
From initial valuation to sale completion Country Properties demonstrated excellent market knowledge, kept us regularly informed of progress and discussed in detail our options when offers were made. Some estate agents we considered appeared quite pushy and more interested in their opinion not the sellers, this is not what we found with Country Properties, another reason for choosing them. Overall very pleased, we had no concerns throughout the entire process....
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Was this helpful? Yes
Areas covered
  • AL8
  • Welwyn Garden City
  • AL7
  • Hertfordshire
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 97% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£28,000
  • Max: Β£1,110,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 3 0 20 0 8 0 1 1
Chris Chalkley Chris Chalkley
Senior Negotiator / Valuer
20 reviews

About Chris No description set View full profile
Andrew Burton Andrew Burton
Residential Sales Negotiator / Valuer
20 reviews

About Andrew Andrew joined the Country Properties team back in 2010 as a negotiator and has a true passion for both property and people. In 2011 he was awarded Network Person of the Year for β€œhis approach to wor View full profile
Joanna Ford - upload your photo Joanna Ford
7 reviews

About Joanna No description set View full profile
Lauren Krausz - upload your photo Lauren Krausz
6 reviews

About Lauren No description set View full profile
Doug Moore - upload your photo Doug Moore
2 reviews

About Doug No description set View full profile

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Fees

No fees set.
Last updated at 1:17 PM 27/04/2016 by Andrew Burton

Complaints Procedure

No procedure set.
Last updated at 1:17 PM 27/04/2016 by Andrew Burton

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