• Chris Chalkley
    Chris Chalkley
  • Andrew Burton
    Andrew Burton
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    Joanna Ford
  • claim your profile
    Lauren Krausz
  • claim your profile
    Doug Moore
The Welwyn Garden City branch was opened in February 1989, the longest established independent agent in the Garden City. The office is centrally placed within yards of the Howard Centre, John Lewis and the station with considerable parking closeby.
Country Properties

3 Bridge Road Welwyn Garden City
Hertfordshire
AL8 6NH

01707339146

Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
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From my initial contact with Country Properties in Welwyn Garden City to arranging to view the property, to completing the paperwork and signing the tenancy, Doug and Joanna made the process seamless and were both very efficient. Lauren has also been very helpful, nothing seems too much trouble. All the staff at Country Properties continue to be very helpful and amenable and I would highly recommend this branch to anyone....
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Comment on agent fees
Fair and proportionate compared to other letting agents fees.
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Nov 15,2016
Minithumbup
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Nov 15,2016
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Highly recommend the team at Country Properties Welwyn Garden City, from arranging mortgages to the professional management of my properties. I have been so impressed by the service received I have extended my portfolio and will look to continue growing whilst receiving the expert help and advice of the team....
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Comment on agent fees
Fees are more than reasonable for the service provided, Country Properties take the worry out of letting a property.
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Nov 08,2016
Minithumbup
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Nov 08,2016
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We have been very impressed by the service received from Joanna and her colleagues during our recent tenancy. The process was extremely slick from start to finish - far better that any other lettings agency we have encountered. Many thanks!...
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Comment on agent fees
Reasonable fees for excellent service
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Oct 23,2016
Minithumbup
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Oct 23,2016
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Chris Chalkley has been absolutely outstanding in helping us to purchase our new house in Welwyn Garden City. From the first day when he arranged an immediate viewing right through the 14 weeks it took to complete the purchase, Chris guided us very knowledgeably; was always honest and straight with us which we really appreciated! in all the negotiations and was very efficient in communicating with all parties in the chain and he did everything in could to ensure that the purchase went smoothly e...
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Comment on agent fees
n/a as buying a property not selling one
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Aug 05,2016
Minithumbup
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Aug 05,2016
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I have purchased three flats from Country Properties which they manage and let for me. Lauren and Jo discussed the type of tenants I would wish to let to, for example, tenants without pets which is my choice. I know that they carry out a range of checks on prospective tenants but this is completed efficiently. They have found me four tenants so far and two of these have been long term lets lasting the whole time I have had the flats. The other flat had tenants who moved out of the area after s...
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Comment on agent fees
Fees are very good and competitive.
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Jun 23,2016
Minithumbup
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Jun 23,2016
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Always friendly and helpful. Lauren works very hard to resolve any property management issues. I will recommend this agent to prospective landlords....
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Comment on agent fees
very good
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Jun 21,2016
Minithumbup
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Jun 21,2016
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It's being already two years since I moved to Welwyn Garden City and still renting the same flat, managed by Country Properties. From day one their approach was very friendly and supportive during the application process. After 2 years, I have only evidence of their professionalism, transparency and immediate response to my queries. It became clear to me that they look after their tenants as well as the properties they manage. All in all, Country Properties sets the example of how an excellent...
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Comment on agent fees
Agent's fees are good.
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Jun 17,2016
Minithumbup
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Jun 17,2016
0 people found
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Always very helpful and professional. Giving me good advice regarding rules and requirements that as a landlady I need to know. Would highly recommend their services....
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Comment on agent fees
Fairly priced fees
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Jun 14,2016
Minithumbup
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Jun 14,2016
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We had a very positive experience at all stages with Country Properties, Welwyn Garden City - both as vendors and as purchasers. The preparation of the selling specifications was of a very high standard, and the valuation was spot on - initially we thought it was slightly high, but we then achieved more than our asking price. Communication with prospective purchasers was handled efficiently, and we felt we had access to sufficient information to decide on how to proceed with offers. The final st...
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Comment on agent fees
Very reasonable - with a discount because we bought a property being marketed by the same agent.
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May 21,2016
Minithumbup
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May 21,2016
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CP were the agent we bought our BTL from and they have been looking after our landlord interests ever since. They have been A1. Always ensuring the tenants were reliable and professional people. They keep us informed and are proactive in making things happen. In each tenant change over there has been the minimum of fuss, they have dealt with all the details paperwork tests and dealing with outgoing tenants to make good. They were excellent with respect to every activity....
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Comment on agent fees
The fees I think are exceptionally good value. Better not say to much or they might put them up :)
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Feb 24,2016
Minithumbup
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Feb 24,2016
1 people found
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Chris and Andrew from Country Properties in WGC, Herts were fantastic throughout the purchase of our property. They were professional but also friendly enough that we felt comfortable discussing any issues we had. We are very happy to use Country Properties and would definitely recommend them to anyone else looking to sell or purchase a property. Thank you!...
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Comment on agent fees
As expected. no problem paying the fees
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Feb 23,2016
Minithumbup
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Feb 23,2016
1 people found
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Fantastic service and if you are looking for an agent that actually works with you for the right outcome then you should choose Country Properties!...
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Comment on agent fees
Very competitive and fair
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Feb 17,2016
Minithumbup
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Feb 17,2016
1 people found
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We recently bought our first home, Andrew and team made the process very easy and were available to help whenever we needed them....
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Feb 06,2016
Minithumbup
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Feb 06,2016
1 people found
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As a vendor, this agent provided us with a good explanation of the marketing options and good advice on a realistic valuation. The process was well run, resulting in a number of offers, including one at the guide price, within two weeks. Communication was frequent as the big day approached, which helped navigate around a couple of potential issues in the transaction....
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Comment on agent fees
Fees were in line with market norms.
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Nov 24,2015
Minithumbup
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Nov 24,2015
3 people found
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They kept me far better informed on my purchase than I was on my sale, and handled all queries quickly and efficiently...
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Nov 23,2015
Minithumbup
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Nov 23,2015
3 people found
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Mr Chalkley valued my parents property and arranged for the details to be prepared but not go right to the market at the time as my parents were looking for a very specific type of property. I received a call from Mr Chalkley to say that he had valued a property that was ideal and that although it was not on the market he could get me a one off viewing so we viewed the property and had a n offer accepted. Country Properties marketed my parents house right away and not only did they sell it but ...
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Comment on agent fees
The fee was equal or cheaper than others and the service received was worth every penny
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Nov 23,2015
Minithumbup
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Nov 23,2015
3 people found
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I found the agents to be incredibly helpful and their communication was brilliant. If I telephoned the office there would always be someone to respond to my enquiry and if I left a message then the necessary person, generally Chris, would respond quickly,. Chris's mannor was friendly and professional and I believe he went above and beyond to make everything as easy and as smooth as possible. The sale of our family home was after the death of my Mum and he was at all times sensitive to the d...
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Comment on agent fees
The fees were fair and we negotiated a deal as we planned to buy and sell through this agent.
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Nov 21,2015
Minithumbup
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Nov 21,2015
2 people found
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Fantastic service, professionalism throughout and a successful result of β€š£11000 more than the asking price in a complex sale. Highly recommended....
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Sep 20,2015
Minithumbup
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Sep 20,2015
3 people found
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We dealt primarily with Andrew who was excellent. He didn't feed us with a load of false promises merely gave us his expert opinion and was there constantly for us. His patience was second to none and he helped us through what at times seemed like a never ending journey. He managed to communicate with solicitors who our builders and solictor were unable to reach and obviously used his masculine charm! Overall would definately recommend he has restored our faith in Estate Agents....
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Sep 03,2015
Minithumbup
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Sep 03,2015
4 people found
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We found country properties to be very honest and realistic. They didn't give us the highest valuation for the property we were selling but we thought they were realistic and they backed up thei valuation with previous sales history of the area. They gave us a lot of time. They turned up on time. However the main reason we chose country properties was their follow through and speed to act which began the very day after valuation when we received a written valuation and a phone call. Details prod...
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Comment on agent fees
Willing to negotiate within a small margin. Mid range compared with others but at the lower end of agents with premises. Only online (only) were cheaper.
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Aug 15,2015
Minithumbup
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Aug 15,2015
4 people found
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I placed my property on the market with another agent before Country Properties, not because I wasn't impressed with what Chris Chalkley had to say but because I wanted to buy a property from the other agent and they told me I had to market with them, needless to say after 6 weeks of marketing with that agent, I had not sold and I lost the property, so I went back to Country Properties who proceeded to sell my property at the same price I was on with the other agent in less than a week. I wish I...
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Comment on agent fees
The fee was the same as another agent who offered me far less service
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Aug 15,2015
Minithumbup
By:
Aug 15,2015
3 people found
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Country properties and especially Andrew were a joy to work with. Communication was good. I was always kept up to date. They were also very patient with us. Would recommend to anyone. Thanks Andrew!...
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Aug 15,2015
Minithumbup
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Aug 15,2015
4 people found
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From initial valuation to sale completion Country Properties demonstrated excellent market knowledge, kept us regularly informed of progress and discussed in detail our options when offers were made. Some estate agents we considered appeared quite pushy and more interested in their opinion not the sellers, this is not what we found with Country Properties, another reason for choosing them. Overall very pleased, we had no concerns throughout the entire process....
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Aug 15,2015
Minithumbup
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Aug 15,2015
5 people found
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Excellent service from Country Properties WGC Branch, as truly felt a very personal & sympathetic service was given to me, especially with their being aware of my difficult personal circumstances. All the staff members in my experience have been gracious & genuinely happy to help, throughout the selling process. My sincere thanks - Mrs Kim Korakidis...
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Aug 15,2015
Minithumbup
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Aug 15,2015
4 people found
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We saw lots of agents before deciding to who to use to sell our flat. Chris was the last agent we met and I had already pretty much decided to use another agent before he came round, however Chris and the stats for his most recent sales completely changed my mind. He filled us with confidence and gave us lots of good advise on how to deal with offers on the property and how to make offers on a property we were considering buying. They sold our property in less then a week for a considerable amou...
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Aug 14,2015
Minithumbup
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Aug 14,2015
2 people found
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I'm so happy to use Country Properties ( Welwyn Garden City Branch) to let out my properties, the service and the staff at Country Properties was so professional and helpful. Both Lauren & Joanna was extremely helpful and they given my plenty of help and advise to be a landlord. Both of them constant provide me update and progress, everything is being taken care and leave me a piece of mind, in total it took my 3 weeks to rent out the properties. So I definitely recommend Country Properties ...
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Aug 10,2015
Minithumbup
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Aug 10,2015
4 people found
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Mr Chalkley visited me at my home and gave me a valuation that was very detailed, he explained why he was valuing the property at the given price and the strategy that he would use to get the best eventual figure for me. Country properties followed through with everything that I was told they would and were able to not only get the price that they said they would but marketed it in such a way that I received over my guide price....
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Comment on agent fees
The agent offered me what I believe to be the fairest fee of all the agents I had value my property
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Aug 05,2015
Minithumbup
By:
Aug 05,2015
1 people found
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The agent that came round to value my property, took on board straight away that i did not want the sales pitch and got straight to the facts , the whole team were able to answer any questions i had , and Andrew supported me through the process which at times can get a bit much with viewings . The advice and contacts they were able to supply regarding the legal time was very helpful . Not that i want to move again any time soon but i would use them again ....
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Comment on agent fees
It was the best fee within the area
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May 15,2014
Minithumbup
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May 15,2014
2 people found
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Many thanks for all the help the agency gave me especially Chris Chalkley and Andrew Burton who often seemed to go above and beyond!! It was a difficult few months with all the ƒÂ’’Ò€ő¬…Ò€œfalling throughsƒÂ’’Ò€ő¬ but we got there in the end !!...
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Mar 10,2014
Minithumbup
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Mar 10,2014
5 people found
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Professional service offer by all the staff at Country Properties, always very friendly and helpful. The lettings team made sure I had excellent tenants and are very selective on who they place in properties. The property was regularly inspected and any problems were always dealt with quickly and efficiently. Would highly recommend them....
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Sep 29,2011
Minithumbup
By:
Sep 29,2011
6 people found
this helpful
I found my dealings with Country Properties in WGC to be exceptionally good. All the staff were extremely helpful and kept me informed of everything that was going on right up until I completed on my sale. I will highly recommend them to friends and family and if I decide to move again will not hesitate to contact them....
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Feb 08,2010
Minithumbdown
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Feb 08,2010
3 people found
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The worst lettings agency in the world, wanted to charge over ...
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By: Country Properties
Aug 13, 2015
View all comments (1)
Please note, this review relates to a time when we outsourced our management to another company, due to several complaints about the service we received as of 2011, we now offer a fully managed service from our office and are very proud of the service provided.....
Areas covered
  • AL8
  • Welwyn Garden City
  • AL7
  • Hertfordshire
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£28,000
  • Max: Β£1,110,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 3 0 16 0 5 0 1 1
Chris Chalkley Chris Chalkley
Senior Negotiator / Valuer
15 reviews

About Chris No description set View full profile
Andrew Burton Andrew Burton
Residential Sales Negotiator / Valuer
15 reviews

About Andrew Andrew joined the Country Properties team back in 2010 as a negotiator and has a true passion for both property and people. In 2011 he was awarded Network Person of the Year for β€œhis approach to wor View full profile
Joanna Ford - upload your photo Joanna Ford
7 reviews

About Joanna No description set View full profile
Lauren Krausz - upload your photo Lauren Krausz
6 reviews

About Lauren No description set View full profile
Doug Moore - upload your photo Doug Moore
2 reviews

About Doug No description set View full profile

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Fees

No fees set.
Last updated at 1:17 PM 27/04/2016 by Andrew Burton

Complaints Procedure

No procedure set.
Last updated at 1:17 PM 27/04/2016 by Andrew Burton

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