• Chris Chalkley
    Chris Chalkley
  • Andrew Burton
    Andrew Burton
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    Joanna Ford
  • claim your profile
    Lauren Krausz
  • claim your profile
    Doug Moore
Welwyn Garden City is a town in Hertfordshire with a population of over 45,000 located just off junction 4 of the A1(M), making London King’s Cross a mere 20 miles away. Bus and train timetables provide good public transport links to London (30 minutes away), Stevenage, Luton, and surrounding town and villages. Welwyn Garden City was the second garden city that was built in 1920 after the success of Letchworth Garden City that became a reality due to Sir Ebenezer Howard’s garden city moveme Read full description...nt due to his publication β€˜To-morrow: A Peaceful Path to Real Reform’. The town provides many amenities as expected in such a large town along with The Gosling Sports Centre with a 50 acre site offering a range of sport facilities including skiing, tennis and golf. Our Welwyn Garden City branch was opened in February 1989, making it the longest established independent agent in the Garden City. The office is centrally placed within yards of the Howard Centre, John Lewis and the station with considerable car park spaces
Country Properties

3 Bridge Road Welwyn Garden City
Hertfordshire
AL8 6UN

01707339146
Nov 13,2017
Minithumbup
Joanna Ford
Doug Moore
By: 'Atesh'
Nov 13,2017
0 people found
this helpful
Could not recommend Country Properties enough. Joanna and Doug were fabulous throughout the whole process and we could not have been happier....
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Nov 13,2017
Minithumbup
Joanna Ford
Doug Moore
By: 'Richard'
Nov 13,2017
0 people found
this helpful
Staff are professional, courteous and reactive to calls and queries. The service provided has always been of a high standard....
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Comment on agent fees
I have only rented through Country Properties and do not know whether they are expensive or cheap compared to other letting agencies.
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Nov 11,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'lise'
Nov 11,2017
0 people found
this helpful
These guys were great very easy to get hold of and particularly considerate. I had a few issues my end in buying the property and they were great at dealing with the purchase...
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Nov 10,2017
Minithumbup
Joanna Ford
By: 'Leigh'
Nov 10,2017
0 people found
this helpful
In our 3 years of being tenants with Country Properties, I cannot fault them. Communication has been fantastic, and any issues we have had in the property have been dealt with promptly. I highly recommend them....
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Nov 10,2017
Minithumbup
Joanna Ford
Chris Chalkley
By: 'Ahmad'
Nov 10,2017
0 people found
this helpful
All Country Property staff and Joanna was extremely helpful when we rented our property through them. Very professional and will highly recommend them...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2017
Minithumbup
Andrew Burton
Chris Chalkley
By: 'Richard'
Nov 10,2017
0 people found
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From a buyers perspective they were commercial, friendly and open. I was comfortable with them as compared to other agents I met....
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Comment on agent fees
Not applicable.
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By: Chris Chalkley
Nov 11, 2017
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Thank you for your review Richard, you have been pleasure to deal with through the entire transaction which I have to say was one of the least complicated sales we have dealt with for some time. please do not hesitate to contact us if we can be of any assistance in the future. ...
Nov 07,2017
Minithumbup
Andrew Burton
Chris Chalkley
By: 'Brian Mansbridge'
Nov 07,2017
0 people found
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A very professional team that kept us updated through the whole procedure. From valuation to completion. We would definitely recommend them and use them again....
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Comment on agent fees
The fees were very competitive.
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By: Chris Chalkley
Nov 09, 2017
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Thank you for your review Brian, it was a pleasure dealing with you and we hope to be able to help you again in the near future. ...
Nov 06,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Kelly'
Nov 06,2017
0 people found
this helpful
Chris and Andrew are personable, knowledgeable, friendly and helpful. We were more than happy with the service we received with both selling and buying through Country Properties recently. They kept us informed through the process and even stepped in to save our purchase by going above and beyond to ensure the issue raised by our solicitor in relation to our purchase was resolved. By far Chris and Andrew go beyond the standard level of service most agent would provide. I would have no hesitation...
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Comment on agent fees
Great value for money.
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By: Chris Chalkley
Nov 09, 2017
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Thanks Kelly for your review, we are pleased that you were so happy with the service we provided. I would also like to thank you for the kind gifts that you gave us as a thank you, whilst it was not necessary they were very gratefuly received. ...
Oct 31,2017
Minithumbup
Chris Chalkley
By: 'M'
Oct 31,2017
0 people found
this helpful
Very good customer experience. Both Andrew and Chris C where extremely helpful and very easy to deal with. They sorted out any questions and queries I had, and made the whole experience less stressful for me. Both very knowledgeable, purchase and sales. They were happy to assist even after my house sale, which adds that little extra personal touch. I would have no hesitation using them again and would definitely recommend. My house sold quite quickly and for a good price. Thank you to everyone a...
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Comment on agent fees
good
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By: Chris Chalkley
Nov 01, 2017
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Thank you so much for your review, Andrew and I always try our best to provide the best possible service from valuation to completion day and beyond. If we can do anything for you in the future please do not hesitate to contact us. ...
Sep 19,2017
Minithumbup
Andrew Burton
By: 'The Khans'
Sep 19,2017
0 people found
this helpful
*Thank you for being so helpful and doing such a great job with the sale of our property. Your discussions with our tenants and then liaising with ourselves and the buyers ensured that the sale went through smoothly and speedily...
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Sep 07,2017
Minithumbup
Andrew Burton
Chris Chalkley
By: 'LCM'
Sep 07,2017
0 people found
this helpful
We found dealing with Andrew Burton was a breath of fresh air after an unsatisfactory sales attempt with another estate agent. He had a clear strategy and knew all his clients very well, both vendor & purchaser. He followed progress and was always up to date, no need to repeat who we were every time we phoned. A pleasure to work with....
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Comment on agent fees
acceptable
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Sep 07,2017
Minithumbup
Chris Chalkley
By: 'M'
Sep 07,2017
0 people found
this helpful
We were delighted with how Chris handled our sale. The advice and guidance at every stage was honest, unbiased and absolutely spot on. Excellent customer focused service and a thorough understanding of the local market. Highly recommended....
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Comment on agent fees
Very reasonable, especially for the high level of service that was provided
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By: Chris Chalkley
Nov 01, 2017
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Thank you for your review, we always try to give the best possible service that we can from start to finish so whenever we get such a positive review it makes it all worth while. If we can be of any further assistance in the future please do not hesitate to contact us. ...
Sep 04,2017
Minithumbup
Chris Chalkley
By: 'Rob T'
Sep 04,2017
0 people found
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Chris worked tirelessly on our behalf selling our late fathers property. He offered honest unbiased advice, even recommending we accept an offer from a cash purchaser in favour of a better one from a purchaser who was also selling through them, in effect doing himself out of another sale. Chris was very open and easy to discuss the sales process and offers with, plus kept us well informed about each viewing. Chris has been with Town and Country for many years and knows the Welwyn market very w...
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Comment on agent fees
Fees were reasonable and in keeping with other agents we had valuations from.
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By: Chris Chalkley
Nov 11, 2017
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Thank you so much for your glowing review Rob, we pride ourselves in a service that will hold its own against any other and offering good value for money bu it is always nice to know that we have been appreciated. ...
Sep 02,2017
Minithumbup
Chris Chalkley
By: 'Potter'
Sep 02,2017
0 people found
this helpful
Chris supported us throughout the selling and purchasing process. We've been really pleased with the service provided to us by Chris and everyone at Country Properties....
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Comment on agent fees
Fine.
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By: Chris Chalkley
Nov 01, 2017
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Thank you for your feedback, its always good to be appreciated. Once all the renovations are complete please do give me a call as it would be lovely to see the new improved house. ...
Aug 18,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Rob Brand'
Aug 18,2017
0 people found
this helpful
There is no way my transaction would have completed without your diligence and hard work throughout the period. You were very thoughtful in your advice and guidance throughout and offered a very personal service whilst at the same time maintaining the highest degree of professionalism which is very hard to achieve. A huge thank you for all of your help....
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Comment on agent fees
Extremely reasonable compared to other quotes we received. Thoroughly deserved for the work undertaken.
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By: Chris Chalkley
Aug 18, 2017
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Thank you for your kind review, we pride ourselves in the service we provide, many agents talk a good fight but we like to provide the service we offer and are always so pleased when it is appreciated. Thank you again for your review and we hope you are happy in your new home. ...
May 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Liz Matthews'
May 24,2017
0 people found
this helpful
Both Chris and Andrew were very helpful and professional and were always willing to give us their time when we needed advise. Lovely people to work with during difficult times, that always seem to arise when selling or buying property....
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Comment on agent fees
The fees are very reasonable for a high quality, customer focused, service
Was this helpful? Yes
May 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Paul M'
May 24,2017
0 people found
this helpful
We are a 'return customer' to Country Properties, and we are that glad we kept the long-standing relationship with this business. The team worked extremely hard to find the right property for us; always making us feel that we were first in their thoughts. The property selected is perfect, and we are now enjoying our new home. Both Chris and Andrew were always very accommodating, and always available to answer queries and give advice. They are both very experienced professionals, and supp...
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Comment on agent fees
While fees are not applicable for a purchase, we were very happy with the fees for our recent sale. As always, 'you get what you pay for', and we were happy with the value for money given.
Was this helpful? Yes
Apr 24,2017
Minithumbup
Chris Chalkley
Andrew Burton
By: 'E'
Apr 24,2017
0 people found
this helpful
We both bought and sold a house recently through Country Properties and they are the best estate agents we have ever dealt with. We dealt mainly with Chris Chalkley and Andrew Burton, both of whom were highly knowledgeable of the local market, very professional and at all times straight-forward to deal with. They were also the most competitively priced for the full service they offer. Both transactions had their complications but the patience and skill of the Country team got us through and I wo...
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Comment on agent fees
The cheapest rate available locally for the full service offered.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Andrew Burton
By: 'gemwright'
Feb 20,2017
0 people found
this helpful
Thank you for making this journey go so smoothly for us. Andrew was informative and easy to get in contact with whenever we needed him....
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Comment on agent fees
good
Was this helpful? Yes
Jan 04,2017
Minithumbup
By: 'Sally Muntane'
Jan 04,2017
0 people found
this helpful
I was pleasantly surprised with the efficiency, politeness and honesty that Andrew provided to me. I would highly recommend country properties to any family or friend wanting to either sell or buy....
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Comment on agent fees
Due to the speediness of my sale I am extremely happy rate.
Was this helpful? Yes
Dec 15,2016
Minithumbup
Chris Chalkley
Andrew Burton
By: 'Dean'
Dec 15,2016
0 people found
this helpful
Both my wife and I found Chris and Andrew a delight to deal with. Our transaction was a little complicated and stress full at times but both the guys kept a clear head and focused on a positive outcome for us all. Great team work!...
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Nov 16,2016
Minithumbup
Joanna Ford
Doug Moore
By: 'S Franks'
Nov 16,2016
0 people found
this helpful
From my initial contact with Country Properties in Welwyn Garden City to arranging to view the property, to completing the paperwork and signing the tenancy, Doug and Joanna made the process seamless and were both very efficient. Lauren has also been very helpful, nothing seems too much trouble. All the staff at Country Properties continue to be very helpful and amenable and I would highly recommend this branch to anyone....
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Comment on agent fees
Fair and proportionate compared to other letting agents fees.
Was this helpful? Yes
Nov 15,2016
Minithumbup
Doug Moore
Lauren Krausz
By: 'Lee'
Nov 15,2016
0 people found
this helpful
Highly recommend the team at Country Properties Welwyn Garden City, from arranging mortgages to the professional management of my properties. I have been so impressed by the service received I have extended my portfolio and will look to continue growing whilst receiving the expert help and advice of the team....
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Comment on agent fees
Fees are more than reasonable for the service provided, Country Properties take the worry out of letting a property.
Was this helpful? Yes
Nov 08,2016
Minithumbup
Joanna Ford
By: 'Mel and Alex'
Nov 08,2016
0 people found
this helpful
We have been very impressed by the service received from Joanna and her colleagues during our recent tenancy. The process was extremely slick from start to finish - far better that any other lettings agency we have encountered. Many thanks!...
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Comment on agent fees
Reasonable fees for excellent service
Was this helpful? Yes
Oct 23,2016
Minithumbup
Chris Chalkley
By: 'Mrs. Wright'
Oct 23,2016
0 people found
this helpful
Chris Chalkley has been absolutely outstanding in helping us to purchase our new house in Welwyn Garden City. From the first day when he arranged an immediate viewing right through the 14 weeks it took to complete the purchase, Chris guided us very knowledgeably; was always honest and straight with us which we really appreciated! in all the negotiations and was very efficient in communicating with all parties in the chain and he did everything in could to ensure that the purchase went smoothly e...
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Comment on agent fees
n/a as buying a property not selling one
Was this helpful? Yes
Aug 05,2016
Minithumbup
Joanna Ford
Lauren Krausz
By: 'Carol Hotwheels'
Aug 05,2016
0 people found
this helpful
I have purchased three flats from Country Properties which they manage and let for me. Lauren and Jo discussed the type of tenants I would wish to let to, for example, tenants without pets which is my choice. I know that they carry out a range of checks on prospective tenants but this is completed efficiently. They have found me four tenants so far and two of these have been long term lets lasting the whole time I have had the flats. The other flat had tenants who moved out of the area after s...
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Comment on agent fees
Fees are very good and competitive.
Was this helpful? Yes
Jun 23,2016
Minithumbup
Lauren Krausz
By: 'saeed khan'
Jun 23,2016
0 people found
this helpful
Always friendly and helpful. Lauren works very hard to resolve any property management issues. I will recommend this agent to prospective landlords....
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Comment on agent fees
very good
Was this helpful? Yes
Jun 21,2016
Minithumbup
By: 'Apostolos'
Jun 21,2016
0 people found
this helpful
It's being already two years since I moved to Welwyn Garden City and still renting the same flat, managed by Country Properties. From day one their approach was very friendly and supportive during the application process. After 2 years, I have only evidence of their professionalism, transparency and immediate response to my queries. It became clear to me that they look after their tenants as well as the properties they manage. All in all, Country Properties sets the example of how an excellent...
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Comment on agent fees
Agent's fees are good.
Was this helpful? Yes
Jun 17,2016
Minithumbup
Lauren Krausz
Joanna Ford
By: 'Sue mitchinson'
Jun 17,2016
0 people found
this helpful
Always very helpful and professional. Giving me good advice regarding rules and requirements that as a landlady I need to know. Would highly recommend their services....
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Comment on agent fees
Fairly priced fees
Was this helpful? Yes
Jun 14,2016
Minithumbup
Andrew Burton
By: 'WGC Buyer'
Jun 14,2016
0 people found
this helpful
We had a very positive experience at all stages with Country Properties, Welwyn Garden City - both as vendors and as purchasers. The preparation of the selling specifications was of a very high standard, and the valuation was spot on - initially we thought it was slightly high, but we then achieved more than our asking price. Communication with prospective purchasers was handled efficiently, and we felt we had access to sufficient information to decide on how to proceed with offers. The final st...
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Comment on agent fees
Very reasonable - with a discount because we bought a property being marketed by the same agent.
Was this helpful? Yes
Areas covered
  • AL8
  • AL7
  • AL6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£28,000
  • Max: Β£1,110,000

Letting
  • Min: Β£0
  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 7 0 26 0 12 0 1 1
Chris Chalkley Chris Chalkley
Senior Negotiator / Valuer
30 reviews

About Chris No description set View full profile
Andrew Burton Andrew Burton
Residential Sales Negotiator / Valuer
26 reviews

About Andrew Andrew joined the Country Properties team back in 2010 as a negotiator and has a true passion for both property and people. In 2011 he was awarded Network Person of the Year for β€œhis approach to wor View full profile
Joanna Ford - upload your photo Joanna Ford
11 reviews

About Joanna No description set View full profile
Lauren Krausz - upload your photo Lauren Krausz
6 reviews

About Lauren No description set View full profile
Doug Moore - upload your photo Doug Moore
4 reviews

About Doug No description set View full profile

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Fees

No fees set.
Last updated at 4:20 PM 07/11/2017 by Andrew Burton

Complaints Procedure

Complaints Procedure is in house and available and our Welwyn Garden City office.
Last updated at 4:20 PM 07/11/2017 by Andrew Burton

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