• Staff picture
    Pam
  • Staff picture
    Jasmine
  • Staff picture
    Dani
  • Staff picture
    Paul
  • Staff picture
    Victoria
  • Staff picture
    Sabine
  • Staff picture
    Teresa
  • Staff picture
    Rebecca
  • Staff picture
    Kali
  • Staff picture
    Joshua
  • Staff picture
    Rebecca
  • Staff picture
    Steven
  • Staff picture
    Kimberley
  • Staff picture
    Charlie
This prominent office is located in the historic market town of Hitchin which boasts a wealth of character as well as many different shops, restaurants, pubs and excellent local schools and colleges. The town is situated on the mainline railway to Kings Cross in London with many trains only taking just over 30 minutes.
Country Properties

6 Brand Street Hitchin
Hertfordshire
SG5 1HX

01462 452951
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Properties for Sale
Properties to Rent

“Thank you Joshua...”

Jan 11,2019
Minithumbup
Joshua
Rebecca
By: 'The Fords'
Jan 11,2019
0 people found
this helpful
Joshua Bland of Country Properties invariably offered excellent advice of which we always had the benefit. He did it with genuine charm and attention and followed up any nervousness due to the process of moving house with the utmost care. He works brilliantly with the ...
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Comment on agent fees
Good. Clearly set out at the start.
Was this helpful? Yes
By: Paul Dewhurst - Director
Jan 23, 2019
View all comments (1)
Hi Annabel, thank you for your feedback in relation to the sale of your property with Country Properties Hitchin. We are pleased that you found our service good value. We wish you all the very best in your new home and if we can be of any help in the future we will be happy to assist you. ...

“Shambles...”

Dec 21,2018
Minithumbdown
By: 'Callum'
Dec 21,2018
0 people found
this helpful
From the start it has been a shambles. I won't talk about trying to her the property first which was stressful enough. But I was supposed to check in & meet an agent to hand over the keys, sign for them and go through inventory checks & 1 ...
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Was this helpful? Yes
By: Kimberley Wyld
Jan 02, 2019
View all comments (1)
Thank you Callum for your comments. As I have discussed with you we have already made a formal complaint with the inventory company regarding letting you down on the day you were due to check in and am currently waiting an explanation. As you are aware this is an external contractor and therefore the fault is not with country properties. We have been in contact many times in an attempt to resolve the minor maintenance issues that you reported quickly and the last of these are due to be resolv ...

“Excellent service all round...”

Dec 20,2018
Minithumbup
Pam
By: 'S Shaw'
Dec 20,2018
0 people found
this helpful
Overall an excellent service from Country Properties regarding the letting of our property. Pam was extremely helpful and efficient with the marketing of the property, was able to secure a tenant very quickly and at the value originally estimated! Would highly recommend....
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Was this helpful? Yes
By: Pam Dewhurst - Director
Jan 23, 2019
View all comments (1)
Thank you for a fantastic 5 star review. We are so pleased that we were able to help secure a tenant for your property quickly. If you need any assistance in the future please don't hesitate to contact us. ...

“Very friendly and understanding Very enthusiastic about my property and kept in touch throughout the whole process of selling my house....”

Dec 15,2018
Minithumbup
Joshua
Bryony
By: 'Gay Tritschler'
Dec 15,2018
0 people found
this helpful
I would recommend Country properties to anyone selling there home. They kept in touch through the whole process They make sure they have genuine buyers. I will definitely use them when I sell my current home 🏠...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Dewhurst - Director
Jan 23, 2019
View all comments (1)
A fantastic 5 star review, thank you so much for the recommendation. We are delighted that you were pleased with our service throughout the sale of your property and we look forward to working with you in the future. ...

“Professional and very informative...”

Dec 12,2018
Minithumbup
Joshua
Rebecca
By: 'Daniel'
Dec 12,2018
0 people found
this helpful
Josh was very helpful all the way through the process from start to finish. He not only offered good advice but also took my comments onboard and worked a best solution outcome all the way to completion. Rebecca was also very help at keeping me ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Dewhurst - Director
Jan 23, 2019
View all comments (1)
Hi Daniel, we are delighted that you were happy with our service at Country Properties Hitchin. Thank you for your review, each and every one means a lot to us ...

“Expected Better...”

Nov 30,2018
Minithumbdown
By: 'Simon Reed'
Nov 30,2018
0 people found
this helpful
I'm not a big fan on providing negative feedback and I'd like to point out that everyone we dealt with was personable, polite & friendly. However, I was frustrated with the process. I understand that we may not have been the most profitable clients but that ...
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Was this helpful? Yes

“What a journey!...”

Nov 28,2018
Minithumbup
Rebecca
Joshua
By: 'Diane & Gary'
Nov 28,2018
0 people found
this helpful
Our conveyancing started normally, a very nice guy came and valued out property, went through our marketing strategies and let us choose which one we felt was the best approach! The Country Properties team marketed our home at our pace and we were soon under ...
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Comment on agent fees
I initially thought WOW that’s a lot of money! But we wouldn’t be happily settling into our new home if we hadn’t of had the back up and support of Rebecca and Joshua.
Was this helpful? Yes
By: Paul Dewhurst - Director
Jan 23, 2019
View all comments (1)
Hi Diane & Gary, we are so pleased that the team were able to secure your sale and see the process through to completion for you. The team work hard on every sale/purchase and we are happy that we were able to help you on your journey moving to your new home. ...

“Quick and easy experience...”

Nov 28,2018
Minithumbup
Rebecca
Charlie
By: 'Emileigh'
Nov 28,2018
0 people found
this helpful
For a first time move this whole experience was very stress-free for me and my partner. The staff were always friendly and extremely helpful and I would be happy to move again with Country Properties :-)...
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Comment on agent fees
Good
Was this helpful? Yes
By: Pam Dewhurst - Director
Jan 23, 2019
View all comments (1)
Thank you for a fantastic review Emileigh. Moving for the first time, whether it be renting or buying can be a stressful process and we are only too happy to help make this process as easy as possible. ...

“Above and beyond...”

Nov 01,2018
Minithumbup
Rebecca
By: 'Claire B'
Nov 01,2018
0 people found
this helpful
Our house sale was far from easy but Becky went above and beyond the call of duty to ease a pressured situation. She was doing her own job as well as the job of another local estate agent who let us down time and time ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent and supportive...”

Oct 20,2018
Minithumbup
Pam
Charlie
By: 'Mohamed'
Oct 20,2018
0 people found
this helpful
I faced trouble due to payment arrears during my previous tenancy and thanks to Charlie and Pam's help, I managed to secure my current tenancy in Hitchin,...
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“Very impressed!...”

Oct 19,2018
Minithumbup
Pam
By: 'Dom'
Oct 19,2018
0 people found
this helpful
A great team at the Hitchin branch and very impressed how quickly my flat rented out! I will be definitely using country properties again!...
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“Lettings made hassle free....”

Oct 18,2018
Minithumbup
Pam
Charlie
By: 'Mark Hannah'
Oct 18,2018
0 people found
this helpful
Professional. Proactive. Positive. Local, trusted and genuine people who prove the often assumed negative stereotype wrong, in their case. A pleasure to let via "Country Properties Hitchin"...
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Comment on agent fees
Clear and competitive fees.
Was this helpful? Yes

“Good experience...”

Oct 18,2018
Minithumbup
Charlie
By: 'Lloyd'
Oct 18,2018
0 people found
this helpful
Charlie was really helpful; the communication was very good and I always felt like I knew where we were up to in the process. I never had to chase to find anything out, and the schedule for fees was made clear at the start. I ...
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Comment on agent fees
The agents fees are much better than anything else I saw while looking.
Was this helpful? Yes

“Great service...”

Oct 18,2018
Minithumbup
By: 'AdsNay'
Oct 18,2018
0 people found
this helpful
The communication was first class from start to finish. Always kept up to date and nothing was too much trouble....
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Comment on agent fees
Much the same as the rest
Was this helpful? Yes

“Very professional...”

Oct 18,2018
Minithumbup
Charlie
By: 'Lucy&Jake'
Oct 18,2018
0 people found
this helpful
A very friendly and organised branch charlie was very helpful and we love our new home lovely staff at the hitchin branch...
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Comment on agent fees
Good
Was this helpful? Yes

“Staff were efficient...”

Sep 14,2018
Minithumbup
Jasmine
By: 'S Daher'
Sep 14,2018
0 people found
this helpful
Staff at the Hitchin branch were generally pleasant and offered good customer service. Both Jasmine and Pam were helpful. Overall I felt the office made me feel welcome and answered all my questions....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic service...”

Sep 03,2018
Minithumbup
Joshua
By: 'Isabelle'
Sep 03,2018
0 people found
this helpful
Country Properties, and Joshua in particular, have been absolutely fantastic throughout the process of selling our home and purchasing our new one. No ask was too big - without prompting or chasing, Joshua and the team made sure to update me at every stage of ...
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Comment on agent fees
Fair for the level of work and time taken by the team.
Was this helpful? Yes

“very very disappointed...”

Jul 31,2018
Minithumbdown
By: 'Kman'
Jul 31,2018
0 people found
this helpful
I booked a return visit to a property country properties was letting It was confirmed by email confirmation and a phone call to my partner I made them aware I would be flying in for the day and I could visit that afternoon and then ...
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“Very friendly and approachable...”

May 05,2018
Minithumbup
Jasmine
Rebecca
By: 'Roxannebillington'
May 05,2018
0 people found
this helpful
Jasmine made the process of finding our house really seamless and straightforward and was there to answer any queries and to advise us on each step of the process to completing our application. She was in touch with us regularly and was very friendly and ...
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“Smooth and friendly experience...”

May 04,2018
Minithumbup
Rebecca
Jasmine
By: 'Frances'
May 04,2018
0 people found
this helpful
Many thanks for a very smooth efficient and clear rental process, from first viewing through to check in. Everyone we dealt with was friendly and helpful....
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Comment on agent fees
Fees feel very fair and reasonable.
Was this helpful? Yes

“Simply the best in the area...”

Mar 30,2018
Minithumbup
Joshua
By: 'Paul & Zahida'
Mar 30,2018
1 people found
this helpful
Simply the best estate agent in the area, professional, personable, perceptive and more in touch with exactly what the local housing market is doing than anyone else. Country Properties sold our house last year for more than expected, at a time when the market started ...
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Comment on agent fees
Their fees are fair and going rate. We did negotiate but be wary of those who drop to much - you generally get what you pay for.
Was this helpful? Yes

“Country properties...”

Mar 27,2018
Minithumbup
By: 'Darren'
Mar 27,2018
0 people found
this helpful
Just sold my house in Hitchin with country properties. I found their level of service and professionalism at the highest standards. I was impressed with their marketing,their communication, information and their level of support with the stressful process of sell a house. I would ...
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Comment on agent fees
The fees are competitive with any of the other agents and with an A1 service
Was this helpful? Yes

“Poor team communication...”

Mar 19,2018
Minithumbup
By: 'Theresa H'
Mar 19,2018
0 people found
this helpful
Have used the Hitchin office a few times to let a flat. This time the communcation within the lettings team was not up to scratch. I was repeatedly asked for the same information by different people and even then incorrect information ended up on the ...
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Comment on agent fees
Can't comment
Was this helpful? Yes

“Jasmine was friendly and reassured me through a stressful time. ......”

Mar 13,2018
Minithumbup
Jasmine
By: 'Laura Reynolds'
Mar 13,2018
0 people found
this helpful
Jasmine was friendly and reassured me through a stressful time. Everything was done quickly and efficiently and within one week! Thank you...
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Comment on agent fees
Agent fees are the lowest I’ve had to pay (I’ve rented through 4 agencies)
Was this helpful? Yes

“We are yet to move into our new property, however, ......”

Mar 12,2018
Minithumbdown
By: 'Jacob and Francesco'
Mar 12,2018
0 people found
this helpful
We are yet to move into our new property, however, from the moment that Sophie showed us around she has been utterly fabulous. She has been very attentive to our customer needs and no question or request has ever been too much! She is really ...
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Was this helpful? Yes

“I have been using the Hitchin Lettings Office for almost 15 ......”

Mar 07,2018
Minithumbup
Sabine
By: 'N MacKenzie'
Mar 07,2018
0 people found
this helpful
I have been using the Hitchin Lettings Office for almost 15 years. In this time I have found each and every member of staff to have been helpful, efficient and pro-active. I am particularly singling out Sabine for dogged detemination in resolving a nightmare boiler situation, ...
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Comment on agent fees
The agent fee structure is pretty consistent with what I've found elsewhere. I have opted for the managed service. Even if I found another agent who quoted cheaper prices I wouldn't move as I doubt they could match the service of Country Properties.
Was this helpful? Yes

“From my first meeting with James he was honest, upfront ......”

Mar 06,2018
Minithumbup
Rebecca
By: 'Leanne C'
Mar 06,2018
0 people found
this helpful
From my first meeting with James he was honest, upfront with his thought process and evaluation of the market as a whole. He was clearly very knowledgeable regards the area, the housing climate and how to proceed with a sale to get the best deal ...
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Comment on agent fees
Fees were competitive. Whilst not the cheapest across agents I am a believer that you get what you pay for and therefore value for money.
Was this helpful? Yes

“From the moment we met James during the valuation of ......”

Mar 05,2018
Minithumbup
Rebecca
By: 'Michelle and Tanya'
Mar 05,2018
0 people found
this helpful
From the moment we met James during the valuation of our home, we knew we would trust him to do the job. He explained a modern approach to marketing our property (which needed modernising throughout) to achieve the best return - totally different to other ...
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Comment on agent fees
A tiered pricing structure based on the price attained; yes, it was more than some other agents but we achieved a significantly better price for our property than they suggested which more than offset this cost and received additional services that helped everything run smoothly.
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“I was really impressed with Jasmine, she was very efficient, ......”

Mar 05,2018
Minithumbup
Jasmine
By: 'Andy'
Mar 05,2018
0 people found
this helpful
I was really impressed with Jasmine, she was very efficient, organised and helpful through the whole process and I was particularly pleased with how she went out of her way to find me another place to rent after the first one fell through last minute....
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Comment on agent fees
Good
Was this helpful? Yes

“Jasmine was very helpful and responsive to emails. They managed ......”

Mar 05,2018
Minithumbup
Jasmine
Sabine
By: 'jreiser'
Mar 05,2018
0 people found
this helpful
Jasmine was very helpful and responsive to emails. They managed to get me close to the asking rental price which was great (even when they initially disagreed with what I was asking for based on my current tenant's rent). I had never used a big ...
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Comment on agent fees
Too high! As prices exclude VAT sometimes and not others, it was harder to understand and calculate costs. Fees should be quoted with or without fees and not different for itemised items. The possibilities of what could be priced was quite long (which is good that they offer a lot of services) but would have been more convenient for a package deal.
Was this helpful? Yes
Areas covered
  • SG5
  • Hitchin
  • SG4
  • Ickleford
  • Pirton
  • Kimptom
  • Offley
  • Breachwood Green
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £107,500
  • Max: £3,400,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
107 0 217 10 106 1 45 0 9 1
Staff picture Pam
(199)

Staff picture Jasmine
(84)

Staff picture Dani
(0)

Staff picture Paul
(28)

Staff picture Victoria
(4)

Staff picture Sabine
(5)

Staff picture Teresa
(0)

Staff picture Rebecca
(50)

Staff picture Kali
(8)

Staff picture Joshua
(13)

Staff picture Rebecca
(3)

Staff picture Steven
(0)

Staff picture Kimberley
(0)

Staff picture Charlie
(5)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:57 PM 28/06/2018 by allAgents

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Branch - Hitchin, SG5

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