• Pam Dewhurst
    Pam Dewhurst
  • Jasmine Kitchener
    Jasmine Kitchener
  • Paul Hurren
    Paul Hurren
  • Victoria Scott
    Victoria Scott
  • Anna Gingell
    Anna Gingell
  • Jayne Shepherd
    Jayne Shepherd
  • Alex Davey
    Alex Davey
  • Sabine Nilsson
    Sabine Nilsson
  • Teresa Taylor
    Teresa Taylor
  • Rebecca Hedger
    Rebecca Hedger
  • Jenny White
    Jenny White
  • James Evans
    James Evans
  • claim your profile
    Kali Dowse
  • Joshua Bland
    Joshua Bland
This prominent office is located in the historic market town of Hitchin which boasts a wealth of character as well as many different shops, restaurants, pubs and excellent local schools and colleges. The town is situated on the mainline railway to Kings Cross in London with many trains only taking just over 30 minutes.
Country Properties

6 Brand Street Hitchin
Hertfordshire
SG5 1HX

01462 452951

Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
0 people found
this helpful
We used Country Properties to sell 5 brand new houses for us in Kimpton. They were efficient, quick to resolve queries, helpful & knowledgeable. We found that they assisted us & our purchasers tremendously during the buying process. We would certainly use Country Properties again if the opportunity arose....
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Comment on agent fees
Good, fair fees.
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
Featured Review
0 people found
this helpful
I am delighted with the professional and friendly service provided by Joshua at Country Properties regarding my recent sale and purchase. Communication was always clear and timely and Joshua was sensitive to personal circumstances. I felt confident in his ability to endorse the property which I was selling and reassured that he was helping to drive through my subsequent purchase....
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Comment on agent fees
Clear and reasonable.
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
Featured Review
0 people found
this helpful
Country Properties were excellent. James Evans really knew the market and offered brilliant advice on how to sell my house to achieve the best price. They also managed the sales process brilliantly. Their customer service was outstanding....
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Comment on agent fees
Their fees were competitive.
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
Featured Review
0 people found
this helpful
Country Properties has been the estate agent of choice for my family. When I started thinking about moving house I called Jan Howard straight away. Jan helped me find my first home some years ago and now that I had outgrown it there was no question who I would ask to help me move on. I did get valuations from other agents in the area, including online agents, just in case but none gave me the confidence Jan and then Rebecca did. Rebecca and Jan arranged viewing at times that suited me and ...
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Comment on agent fees
Competitive fees and certainly value for money.
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
Featured Review
0 people found
this helpful
Following a meeting with Country Properties, professional photographs were taken of our property and it was on the market within a week. We had an offer of the asking price within two weeks and the sale was completed within a few months. This prompt action and accurate valuation, as well as ongoing advice and support from Country Properties, meant the sale went smoothly. We have recommended the Hitchin office of Country Properties to friends....
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Comment on agent fees
The fees were fair.
Was this helpful? Yes
Oct 24,2016
Minithumbdown
By:
Oct 24,2016
1 people found
this helpful
If you're not a buyer, seller or landlord stay away from these toxic people! As tenants we have had a miserable time and many problems with this agency from day one. It seems they are quick to defend or offer you the silent ( no response) treatment if its not in their /or the landlord best interest legally. Otherwise they are very fast to respond and pushy when they need information or for you to pay them fees. A good example would be our move in day. We didn't receive all sets of keys, or...
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Hi ! Carry on reading this if you are interested in buying/selling a new home with the best service possible ? Country Properties have two representatives who will do just that ! Ask for Jan Howard, you will get the best service possible with the up most effort and care when looking/selling your Dream house. Jan will always up date you, and never put you on the back burner, Jan will achieve your goals as well as hers , i think we needed Jan in this years England Football Squad , never give...
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Comment on agent fees
Excellent fair fee prices !
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Jun 23,2016
Minithumbup
By:
Jun 23,2016
0 people found
this helpful
Land Registry & rights of way problems have made the completion of sale on this property a lengthy and difficult procedure. The Stotfold branch were energetic in their efforts to secure a regular number of potential buyers for us, more than meeting our expectations of them and we thank all the team for their efforts. However, without the help & expertise of Jan Howard at Hitchin branch I think the buyer and I could still be wallowing in a quagmire of legal problems. Jan absorbed the pr...
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Comment on agent fees
Good
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
highly satisfactory handling of my sale kept fully informed at all stages of the transaction with great attention to detail I was made fully aware of progress which ensured a worry free sale also a speedy conclusion many thanks...
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Comment on agent fees
good
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May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
Paul was extremely helpful and prompt in all the dealings with the sale of our new property. He went above and beyond to keep in contact with our solicitors and to provide missing information so that the sale could proceed. As first time buyers, James initially spent a lot of time talking through the process with us and his help certainly guaranteed that our offer was accepted. In all, invaluable service from both!...
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Before dealing with Country Properties. My thoughts about Estate Agents was that they are all the same. Now my view has changed. The staff at the Brand St branch set a standard of service that is so high, that their competitors have a hard act to follow. I will indeed without hesitation will be using them again if I decide to sell a house in the future. I would like to add that James Evans (Manager) was a delight to deal with. His knowledge, experience, and of course his straight talking no nons...
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Comment on agent fees
Good
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May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
We have been very pleased by the friendly, helpful and knowledgable advice and support given to us throughout the process of first searching for a house and then finding a tenant....
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May 06,2016
Minithumbup
By:
May 06,2016
1 people found
this helpful
A professional service with a quick to respond to emails. They managed the sale/purchase well and were knowledgeable and efficient....
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Apr 20,2016
Minithumbup
By:
Apr 20,2016
1 people found
this helpful
James is very professional. He is extremely committed to his job and will not hesitate to go the extra mile to help his clients. James is very straight and to the point and will always have his clients' needs at heart when advising them on what to do. I have had a few panicky situations (the first two buyers pulled out) and James has always been available to talk me through them and to advise the best course of action. I would definitely recommend James and I am so happy that we chose him and Co...
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Comment on agent fees
EXCELLENT!
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Apr 15,2016
Minithumbup
By:
Apr 15,2016
0 people found
this helpful
My first house sale so far and I have to say I was very impressed with Country Properties. I am very pleased with how the sale progressed so quickly. I will have no hesitation in using Country Properties in future . Highly recommended. Special thanks to Jan Howard she was so helpful throughout and always available....
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Comment on agent fees
good
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
I have used Country Properties for twenty years now to find tenants for my rental property. Efficient marketing shifted promptly...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
Country Properties at Hitchin manage three flats in the local area for us. They have also bought and sold properties for us over the last twenty odd years. We have alway found them attentive and pro-active. Hopefully our association will continue for many years to come. Regards, Linda and Brian Arnold...
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Comment on agent fees
Fair
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Having gone through the valuation with three different estate agents, we settled on Country Properties over another close contender because I found James' valuation and narrative more 'honest.' He sold Country Properties, he didn't rave on about our property as others had done. He could see the flaws and we talked about it openly. This is what sold Country Properties to me initially. We accepted the offer needed within three weeks, and completed on the sale 7 weeks after accepting the offer. Eve...
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Comment on agent fees
The fees are competitive, and we were happy with what we paid.
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Country Properties excelled in the whole process of marketing my property. Their advice & support to get my property marketable was outstanding. All their staff are extremely helpful. I highly recommend this branch of Country Properties....
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Comment on agent fees
I had no issues with this agent's fees.
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Throughout the whole process of buying and renting properties all the staff we have dealt with have been reliable, friendly, polite and honest. They have answered our questions and acted on our behalf promptly. Phone calls and emails have been returned quickly and efficiently. I would highly recommend them to everyone....
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
We bought the house through Country Properties (Jan), we've used them for advice and have used to rent out (Pam) our property (and manage it) for the past 4 years. Always prompt in responding by email and phone, always friendly and helpful. CP make you feel like a client and a valued one and not a number which is special, for this reason I would have no interest in looking at another provider. I believe the CPs are franchised and this shows as Pam certainly conducts with the care that it is h...
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Comment on agent fees
Fees are in-line with market, but I do think the service from Country Properties is over and above.
Was this helpful? Yes
Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
Having recently purchased through Country Properties in Hitchin we would like to comment on the support and help we received from in the Hitchin office. Being well established the office benefits from a high profile and good stock of houses. We had been looking on the market for some time and were almost sure that the house we would buy would pass through their office. When we finally found the house we were looking for we were dealt with in a highly professional manner, James and Jan went 'the ...
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Comment on agent fees
Unable to comment, no fees were paid.
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
My first property transaction in my life and I have to say I was very impressed with Country Properties. Thorough, honest and efficient - I am pleased with how the sale progressed so quickly. I will have no hesitation in using Country Properties in future property matters. Highly recommended. Special thanks to Rebecca and James who are a credit to the Hitchin branch even with the most demanding of buyers (me!)....
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
From the moment I dealt with Jan right to the end of the process. She went above and beyond to make us buying our new home as stress free and as enjoyable an experience as possible. She is a real star...
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Comment on agent fees
The fees where both fare and reflected on there hard work.
Was this helpful? Yes
Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
We have used Country Properties more than once for house sales and purchase and most recently for a sale further to bereavement. We have always found them to be friendly, considerate, well informed and realistic, particularly knowledgeable about the local housing market. We are very grateful for the support and sensitivity we experienced in the recent sale....
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Comment on agent fees
Satisfied with the comparable rate for the area.
Was this helpful? Yes
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
We worked with Jan from Country Properties to sell our house and buy a new one. We were delighted with the service from start to finish. Jan and the team worked really hard to mediate between us and the buyers/sellers, pushed things along when it was stalling, provided great advice and were always on hand to discuss things through,...
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Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
this helpful
There are not enough words to praise the high quality service I got from Country Properties Hitchin branch in selling my property. From contacting them to take an initial advice in start and till the property was sold in the end, they gave me an exceptional service. The staff with exceptional talents (Jan, Pam and Paul - to name a few) never let me worry for anything. They found the best deal for the sale of my property and helped me throughout whenever I needed it. Pam's ideas helped me to impr...
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Comment on agent fees
The fees was totally acceptable.
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
). Jan has been excellent from day one: keeping us informed, chasing up the chain on almost a daily basis, and acting as an intermediary. Jan has been available at every stage, and enabled the whole transaction to pass off smoothly, with completion set for tomorrow. We are really appreciative of all her efforts and think that she's a credit to your team....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
I have just moved house after a very frustrating year of hold ups. Jan has been fantastic throughout - she has stayed in constant contact and kept everyone in the loop, and despite the long wait, kept our buyers for us. if it wasn't for Jan's efforts, I am quite certain that we wouldn't be here - she is like a terrier with solicitors and other agents and doesn't give up until she gets results! Thanks Jan - we couldn't have done it without you....
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Jan 17,2016
Minithumbup
By:
Jan 17,2016
0 people found
this helpful
Jan Howard at Country Properties looked after the sale of my house in St Ippolyts top to bottom. Not only was she extremely professional in matching the right applicants for the house but most importantly she was always available to talk to and discuss the project. Most importantly Jan showed compassion and understanding of how stressful the process can be and was extremely sensitive to the highs and lows involved. I thoroughly recommend Jan to anyone thinking of selling their property....
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Comment on agent fees
Good. In line with others but a better service.
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
1 people found
this helpful
Having lived in the same house for over 30 years the very thought of moving was really quite daunting. James, Jan and the team at Country Properties listened carefully to my wishes and concerns and acted accordingly. I am obviously very happy with the outcome and can't thank them enough.....
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Comment on agent fees
The agents fee structure was clearly represented to me and I consider our negotiations fair and equitable.
Was this helpful? Yes
Jan 15,2016
Minithumbup
By:
Jan 15,2016
1 people found
this helpful
Country Properties Hitchin gave the 1st impression that I was there only client and they could not do enough to help, this level of service continued throughout the sale of my property....
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Comment on agent fees
After a negotiation the fees were fair
Was this helpful? Yes
Jan 12,2016
Minithumbup
By:
Jan 12,2016
1 people found
this helpful
As an investment buyer I have dealt with several estate agents in the area and always found Country Properties the most impressive. They have always been factual and presented properties to me professionally. I bought a lovely 3 bed property through them in a competitive best and final bidding process. The process was explained to me clearly and I was delighted to be told I had won. The transaction was processed smoothly and I am very pleased with the service I have received from everyone in...
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Comment on agent fees
n/a
Was this helpful? Yes
Jan 11,2016
Minithumbup
By:
Jan 11,2016
1 people found
this helpful
It was a pleasure dealing with James at Country Properties - he was both professional & pleasant, and helped to make my purchase an easy and pleasurable experience. If/when I decide to sell my property, Country Properties will certainly be my first port of call....
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Jan 08,2016
Minithumbup
By:
Jan 08,2016
2 people found
this helpful
Throughout the sales process both Jan and Rebecca were delightful - knowledgeable, helpful, attentive and kept me updated. Jan was the staff member that showed me the property when I purchased, and I had no hesitation in contacting her to act for me when I decided to sell....
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Comment on agent fees
Fees were in line with my expectations.
Was this helpful? Yes
Areas covered
  • SG5
  • Hitchin to Wheathampstead
  • SG4
  • Hertfordshire villages
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £107,500
  • Max: £3,400,000

Letting
  • Min: £0
  • Max: £0

NAEA NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
80 0 159 5 75 1 35 0 8 1
Pam Dewhurst Pam Dewhurst
Lettings Manager
169 reviews

About Pam No description set View full profile
Jasmine Kitchener Jasmine Kitchener
Lettings Negotiator
43 reviews

About Jasmine No description set View full profile
Paul Hurren Paul Hurren
Sales Negotiator
21 reviews

About Paul No description set View full profile
Victoria Scott Victoria Scott
Property Management
4 reviews

About Victoria No description set View full profile
Anna Gingell Anna Gingell
Manager
1 reviews

About Anna No description set View full profile
Jayne Shepherd Jayne Shepherd
Assistant Manager
0 reviews

About Jayne No description set View full profile
Alex Davey Alex Davey
Property Management
6 reviews

About Alex No description set View full profile
Sabine Nilsson Sabine Nilsson
Property Management
2 reviews

About Sabine No description set View full profile
Teresa Taylor Teresa Taylor
Property Management
0 reviews

About Teresa No description set View full profile
Rebecca Hedger Rebecca Hedger
Sales Negotiator
28 reviews

About Rebecca No description set View full profile
Jenny White Jenny White
Sales Negotiator
0 reviews

About Jenny No description set View full profile
James Evans James Evans
Manager
33 reviews

About James James started his career in estate agency in Central London, more years ago than he would like to admit! Moving up to Hertfordshire when the time for family arrived. Having extensive knowledge of Hi View full profile
Kali Dowse - upload your photo Kali Dowse
4 reviews

About Kali No description set View full profile
Joshua Bland Joshua Bland
1 reviews

About Joshua Sales negotiator View full profile

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Fees

No fees set.
Last updated at 1:04 PM 10/03/2016 by james evans

Complaints Procedure

No procedure set.
Last updated at 1:04 PM 10/03/2016 by james evans

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