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    Callum
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Coulby Conduct Lettings & Management

2/2A The Bull Ring Northwich
Cheshire
CW9 5BA

01606 352219
Website not available

Properties for sale
Properties for rent
Dec 08,2017
Minithumbdown
By: 'Angry neighbour'
Dec 08,2017
0 people found
this helpful
I live next door to a property let by Coulby Conduct. I have been complaining for YEARS, not days, weeks or months but YEARS about a badly leaking gutter which leaks like a tap left on full over my wooden gate. The gate was starting to rot so I asked could they ask owner to mend gutter. Oh yes, certainly. Several years later and numerous visits plus email with video attached, still no joy! Gate has now come off so no privacy for me or my very nice neighbours. Next step..... legal action. I thin...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 06,2017
Minithumbdown
Callum
By: 'Neil'
Nov 06,2017
0 people found
this helpful
The agent has chosen to deduct a large sum from the deposit due to requiring to repaint the flat. One of the walls was also painted magenta. This was not done on entry to the property and the entire flat was painted at my cost and time. There were also broken fixtures and fittings in the property that they refused to allow removal of or fix. Some furniture was broken, one a large wardrobe causing a health and safety issue....
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Comment on agent fees
Shocking
Was this helpful? Yes
Jul 22,2017
Minithumbdown
By: 'Noni1987'
Jul 22,2017
0 people found
this helpful
Terrible excuse of a letting agency. Started when non of the itinary was correct. House was a mess. Within a week of moving in heavily pregnant we had no heating for a week. The toilet made the whole house vibrate when it flushed- when we complained we were told that you rent the house based on the condition you viewed it! Sorry but we didn't test the toilet when we looked around. We also didn't notice the fact that one of the radiators were fixed onto the wall with cocktail sticks. Had a show...
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Comment on agent fees
Charge for everything and anything but don't do anything for tenants.
Was this helpful? Yes
Jun 23,2017
Minithumbdown
By: 'Middlewich Misery'
Jun 23,2017
0 people found
this helpful
Worst move I've ever made renting from Coulby Conduct. They look down their noses at tenants. The staff were rude. They hardly turned up for inspections. They took months to repair anything. They charged me £80 for throwing away an old bed (who wants to sleep in a grubby old bed?), the landlord agreed that I could dispose of it. GET EVERYTHING IN WRITING! Do not trust them. I had to leave quickly because my husband was diagnosed with terminal cancer, so i didn't have time to clear out the...
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Comment on agent fees
Terrible fees. It cost me around £600 in various fees(not including deposits etc), even the company that they use to do a credit check has their fees on the website, CC charge three times that amount.
Was this helpful? Yes
Mar 02,2017
Minithumbdown
By: 'Wrongmove'
Mar 02,2017
3 people found
this helpful
The worst agents we have ever had the misfortune of dealing with. The staff are exceedingly rude with horrendous Customer Service. You only have to read other peoples reviews to understand the level of failings that they provide -AVOID!!!...
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Oct 20,2015
Minithumbdown
Vicky Appleton
By: 'Unhappy customer'
Oct 20,2015
6 people found
this helpful
I don't know how Coulby get any business at all with the attitude of there staff. Vicky Appleton has serious problems with the way she speaks to people and deals with her tenants. She's rude and very passive aggressive. We have had a problem at our property with the heating, as we have small children this needs fixing urgently as winter is fastly approaching 6 weeks later still not sorted. Two weeks ago I spoke with Vicky on the phone her response was amazing " the heating will be fixed wh...
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What agent could do to change your mind?
* could change her attitude that would help
Attached Files
Was this helpful? Yes
Oct 15,2015
Minithumbdown
By: 'Ellie west'
Oct 15,2015
3 people found
this helpful
Coulby conduct are the worst letting agent there is!!!!!! They left us living in a rented property that had damp! With mold all over the walls!!!! And water coming through sky lights in the roof!! Ruining furniture as well!!! I would not recommend anyone to use coulby conduct as a letting agent, in fact... I would tell them not to bother at all!!! After myself and my partner found a new house before the contract with this property was up, leaving this property a month before the contact has ende...
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Jun 09,2015
Minithumbdown
Gerry
By: 'pat222x'
Jun 09,2015
1 people found
this helpful
Coulby Conduct found a buyer within a few days (albeit in a area where houses sell very quickly when priced right), However the communication from this point was virtually non-existent. When we did here from them, it was to ask 'us' to contact another agent on their behalf ! Ten days after the 'Exchange of Contracts' and three days before 'Completion' we still hadn't heard anything about key arrangements etc. Phoned the Northwich Office and was told that our solicitor had not passed on this info...
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What agent could do to change your mind?
Unsatisfactory service for the fee paid.
Attached Files
Comment on agent fees
Unsatisfactory service for the fee paid.
Was this helpful? Yes
Jan 07,2014
Minithumbdown
By: 'BrJane'
Jan 07,2014
8 people found
this helpful
Coulby Conduct caused us nothing but hassle the whole time we were a tenant, lied to us, did not help with our problems, were rude and very frustrating. would not recommend to let through them, our new landlord has just dropped them as a letting company as they were useless and let his house fall in to a state of disrepair as they did not conduct house checks....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 38% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £292,500
  • Max: £292,500

Letting
  • Min: £0
  • Max: £0



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Gerry  - upload your photo Gerry
1 reviews

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Vicky Appleton - upload your photo Vicky Appleton
1 reviews

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Callum  - upload your photo Callum
1 reviews

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Awards won by Coulby Conduct Lettings & Management, Northwich CW9 5BA

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