• Callan Pang
    Callan Pang
  • Andrew Fagan
    Andrew Fagan
  • Neil Parlour
    Neil Parlour
  • Alex King
    Alex King
  • Faisal Ahmed
    Faisal Ahmed
No description for branch.
Coopers Residential (Middlesex & London)

22 Cleveland Street Fitzrovia, London
Greater London
W1T 4JB

0207 580 9658

Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
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My tenancy agreement process was done through Alexander King who has been extremely helpful throughout the whole process and has made sure that thw handling was carried out smoothly. Extremely professional and a friendly person. Really appreciated all the help from Alex. Keep up the good work!!!...
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Comment on agent fees
He deserves a good reward for this hardwork !
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By: Coopers of London
Nov 22, 2016
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Thank you for the review Karan, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Nov 21,2016
Minithumbup
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Nov 21,2016
Featured Review
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Callan's provided excellent service for us when moving out of our property and promptly resolved the minor issues we had with our deposit. Thank you Callan...
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By: Coopers of London
Nov 22, 2016
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Thank you for the review Gavin. If you have any further questions or queries please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Nov 18,2016
Minithumbup
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Nov 18,2016
Featured Review
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Callan is excellent. Kept me up to date every step of the way and returned emails promptly. Very impressed and would deal with Callan again....
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Comment on agent fees
Fees ok.
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By: Coopers of London
Nov 18, 2016
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Thank you for the review, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers of London.....
Oct 24,2016
Minithumbup
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Oct 24,2016
Featured Review
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Callan was very helpful when we had issues with our washing machine. I sent an email on Thursday evening and received a quick response the next day. The washing machine was fixed on Sunday and the issue was dealt with very quickly and professionally. Thank you!...
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By: Coopers of London
Oct 27, 2016
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Thank you for the review Martha! Best wishes, Coopers of London....
Oct 20,2016
Minithumbup
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Oct 20,2016
Featured Review
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Callan was very responsive and helpful when our fridge freezer recently broke down. He has been a very reliable contact person, quick to respond and helpful....
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By: Coopers of London
Oct 27, 2016
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Thank you for the review Helen. Best wishes, Coopers of London.....
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
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When I got in touch with the agency for problems with my flat, Callan was very responsive and gave all the infomation I needed to sort out my situation....
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By: Coopers of London
Oct 18, 2016
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Thank you for the review Thomas. Best wishes, Coopers of London.....
Oct 15,2016
Minithumbup
By:
Oct 15,2016
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Neil went above and beyond to ensure that the sale went through and the seller honoured his agreements, including even helping move out furniture and storing it so that I could move into my flat on the date agreed. Much appreciated....
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By: Coopers of London
Oct 17, 2016
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Thank you for the review Nina and thank you for choosing Coopers to sell your property for you. If we can be of any further help, please don't hesitate to give us a call or pop into the branch. Best wishes, Coopers of London.....
Sep 30,2016
Minithumbup
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Sep 30,2016
0 people found
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I have lived in an apartment managed by Coopers of London since 2012 and have had extremely positive experience with all agents who looked after the property. All issues have been always resolved promptly and when needed, the agents went an extra mile to ensure the emergencies are taken care of without causing us too much disruption. We've been renewing our tenancy recently and our new agent, Callan, has been extremely supportive and helpful throughout the process. Thanks to Callan's negotiation...
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By: Coopers of London
Oct 05, 2016
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Thank you for the review and thank you for continuing to rent through Coopers. If we can be of any help, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Sep 29,2016
Minithumbup
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Sep 29,2016
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We have spent a lot of time trying to find a place to live in London. Given that we were students coming to live in London for the first time, this was a quite difficult task for us and unfortunately we had quite a lot of bad experiences from many agents. From all the agents we communicated with, Neil was the best and most helpful. He showed us a great apartment and explained us very clearly what was needed in terms of documents, payments etc. Throughout the process of signing the contract and m...
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By: Coopers of London
Oct 05, 2016
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Thank you for the review Adam, we wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Sep 27,2016
Minithumbup
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Sep 27,2016
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Very reliable, helpful and cooperative - we couldn't have asked for a better agent than Neil. I have recommended Neil to numerous friends and greatly recommend him to anyone looking for their dream property!...
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By: Coopers of London
Sep 28, 2016
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Thank you for the review Sophie. We wish you all the best of luck in your new home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Callan has been my property manager since I moved into my new flat in August 2016. So far, he has proved to be very reliable and efficient. In particular, he has been exceptionally quick in responding to communications and resolving issues to do with the property - during the move-in process, and beyond. I look forward to working with him for the remainder of my tenancy....
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Comment on agent fees
Good
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By: Coopers of London
Sep 22, 2016
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Thank you for the review, we wish you all the best of luck in your new flat. Best wishes, Coopers of London.....
Sep 05,2016
Minithumbup
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Sep 05,2016
0 people found
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Callan Pang has become my property manager since early Aug. During this month, I found Callan helpful, responsive and able to update the progress of issues raised by the tenants. I look forward to working with him and his professional management on the property....
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Comment on agent fees
Reasonable fee.
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By: Coopers Residential
Sep 05, 2016
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Thank you for the review and for choosing Coopers to rent your property through, we look forward to continuing to work with you. Best wishes, Coopers of London.....
Sep 02,2016
Minithumbup
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Sep 02,2016
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Once Callan took our renewal proceedings over, he was very quick and efficient, getting us the relevant documentation and completing the necessary actions for a smooth and effortless renewal. Heaven forbid we have any problems in the flat over the coming year, but if we do, I look forward to working again with Callan, who I have no doubt will resolve our requirements in the same timely, efficient and professional manner that we have so far encountered. Thanks Callan. James....
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By: Coopers of London
Sep 02, 2016
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Thank you for the review James. We wish you all the best of luck in your new home. As you say, if you have any questions or problems at all during your tenancy please give us a call or pop into our branch. Best wishes, Coopers of London.....
Aug 31,2016
Minithumbup
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Aug 31,2016
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Callan was very polite in handling our renewal. The whole process was quick and painless. Callan also got back to us quickly and ensure everything was explained. Thanks for your help!...
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By: Coopers of London
Aug 31, 2016
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Thank you for the review and thank you for choosing to rent through Coopers. We wish you all the best of luck in your home. If you have any questions during your tenancy, please don't hesitate to give us a call or pop into our branch. Best wishes, Coopers of London.....
Aug 26,2016
Minithumbup
By:
Aug 26,2016
0 people found
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Callan is a very diligent member of the Coopers team and a valuable asset to the company. He was proactive and thorough during the handing over, inventory & return of deposits, at the end of our tenancy agreement....
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By: Coopers of London
Aug 30, 2016
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Thank you for the review and for choosing to rent a property through Coopers. If we can be of any assistance in the future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers of London.....
Aug 24,2016
Minithumbup
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Aug 24,2016
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Callan handled the problem very quickly and efficiently. In less than 24 hours the leak in our appartment was solved....
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By: Coopers Residential
Aug 24, 2016
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Thank you for the review Rui. We are glad to have been able to resolve this issue in a timely manner. Best wishes, Coopers of London.....
Aug 24,2016
Minithumbup
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Aug 24,2016
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Callan has been really helpful and efficient. Such a breath of fresh air when agents are usually so difficult to get hold of....
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By: Coopers Residential
Aug 24, 2016
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Thank you for the review Simon and thank you for choosing Coopers to rent your property. If you have any questions, please don't hesitate to give us a call or pop into the branch. Best wishes, Coopers of London.....
Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
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We bought a property where Neil was the agent. he did a thoroughly good job and was helpful in getting the transaction completed in very good order, having to liaise with the buyer and the tenant...
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Apr 04,2016
Minithumbup
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Apr 04,2016
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You will not find a better agent in London. Extremely professional in every way. As a seller, I will only ever use Neil as my agent in the future....
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Feb 10,2016
Minithumbup
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Feb 10,2016
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I recently purchased a flat for which Neil was the agent. He was always extremely professional and responsive throughout the process which was somewhat complicated by a tenant that wouldn't move out at the end of his contract. Throughout the 2 month delay that this caused Neil was extremely helpful in keeping me up to date with the situation which I always felt he was working hard to resolve despite the complexity. He was very much a factor in me sticking with the purchase and not searching f...
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N/A
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Jan 23,2016
Minithumbup
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Jan 23,2016
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I would like to thank Neil for his professional approach and dedication with the sale of my flat. My flat went under offer almost immediately but it then transpired that I had a tenant who refused to budge despite agreeing to leave under the terms of the AST. Neil diplomatically handled on a daily basis both the tenant, the vendor and myself until the flat finally completed last week. Thank you Neil......
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Comment on agent fees
Very good especially with the extra hard work involved.
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Jan 22,2016
Minithumbup
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Jan 22,2016
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I have just completed the purchase of my first flat in E15. During the process, I met quite a few other estate agents who often seemed to have another agenda to my concerns. I met Neil for the first time viewing a property in Stratford, which I was later out bid on. Neil was very straightforward and helpful during the process and did not make me feel pressured into any decision. Through the rapport we built then he helped me find another flat in Stratford and was available and responsive from i...
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Jan 12,2016
Minithumbup
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Jan 12,2016
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We have recently completed the purchase of a lovely flat in Fitzrovia, London W1T. The property was introduced to us through Coopers Residential of 22 Cleveland street, Fitzrovia and the agent that managed the whole process was Mr Neil Parlour. Neil has been particularly friendly, positively responsive to all our requests for information as well as repetitive property visits and very cooperative throughout the process all the way from price negotiation with the vendor to the successful Completi...
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N/A
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Nov 18,2015
Minithumbup
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Nov 18,2015
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We have just completed on the sale of a buy to let property which was handled by Neil Parlour. Neil's involvement was extremely valuable. He was excellent at dealing with our tenants (since the property remained tenanted during the marketing process), and secured a quick sale at the top end of the predicted sale price range. In addition to achieving a good price, Neil ensured prospective buyers were in a good position to move quickly which was key for us. He was proactive in his dealings with bo...
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Comment on agent fees
Competitive
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Nov 08,2015
Minithumbup
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Nov 08,2015
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As any landlord may know, renting a property isn't always a smooth experience, and I'm not talking about the ongoing property maintenance: the central heating can break down, the fridge or oven could stop working, a pipe could burst, etc. I have had some of these issues happen but thanks to Stephanie Morrow at Coopers, the problems were dealt with in a smooth and professional manner and the crisis averted. Stephanie is proactive, deals with issues promptly, ensuring the minimum of disruption fo...
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Nov 06,2015
Minithumbup
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Nov 06,2015
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Although he was the seller's Agent, we really felt like Neil was working for us too. He is by far the most helpful, patient and capable estate agent we've ever come across. He really made us re-evaluate our belief that estate agents are sharks and also proves that good guys get the job done properly. I'm glad Neil was dealing with our purchase of this property and hope we can use him for the sale of our previous home....
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Oct 19,2015
Minithumbup
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Oct 19,2015
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Although Neil was the seller's agent, he was incredibly helpful to us as buyers well because he understood that getting all parties to act as a team was the best way to get through the stresses of buying and selling a property. His expertise in the business meant that he could recommend a very good conveyancing solicitor and builder as well....
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Oct 06,2015
Minithumbup
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Oct 06,2015
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Brandon helped make my renting process really easy and straightforward. He explained the process clearly and kept me informed throughout. He also made sure that everything was done quickly, allowing me to move in within a short timeframe. I'd recommend Brandon and Coopers to anyone looking for an agent in London....
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Sep 13,2015
Minithumbup
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Sep 13,2015
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Property sold thanks to Neil's tenacity and expertise. I know Neil to be extremely helpful and knowledgeable, completely trustworthy and always willing to go the extra mile. Whenever I called Neil knew exactly where we were at in the process and kept the momentum going with his good humour and upbeat energy. I could not have wished for a better agent or a better team to be in charge of the sale of my property. Very grateful for all their help and support....
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Aug 10,2015
Minithumbup
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Aug 10,2015
0 people found
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Stephanie is very polite and helpful. She always responds to our questions/requests promptly. Stephanie's attitude is positive and focuses on resolving the problems....
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Jun 12,2015
Minithumbup
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Jun 12,2015
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I HAVE PURCHASED PROPERTIES IN THE PAST THROUGH NUMEROUS AGENTS, BUT THE SERVICE AND EXPERTISE I RECEIVED FROM NEIL PARLOUR AND HIS COLLEAGUES WAS SECOND TOO NONE. THE WHOLE PROCESS REQUIRED VERY LITTLE EFFORT ON MY PART, AS EVERYTHING WAS DONE BY NEIL, WHO LIAISED EFFICIENTLY AND SPEEDILY WITH ALL PARTIES CONCERNED.I WOULD THEREFORE RECOMMEND MOST HIGHLY COOPERS FITZROVIA TO ALL PROSPECTIVE BUYERS AND SELLERS....
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Mar 04,2015
Minithumbup
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Mar 04,2015
0 people found
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Andrew has been a great help to me in letting and managing my property. He is always professional and has a lot of common sense. I recommend him highly....
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Feb 25,2015
Minithumbup
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Feb 25,2015
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Stephanie has always been quick and courteous in her dealings with me and always followed up on any outstanding issues concerning the flat or the tenancy. Highly recommended....
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Feb 24,2015
Minithumbup
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Feb 24,2015
0 people found
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Stephanie has been very helpful and always responds in a timely, polite, pleasant and positive manner. She's been a pleasure to deal with even with some not so straightforward situations....
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Comment on agent fees
I am not aware of any fee\'s as of yet.
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Feb 22,2015
Minithumbup
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Feb 22,2015
0 people found
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I have been dealing with Stephanie morrow of coopers for well over a year. i find her responsive and very efficient and professional. She always responds immediately and also follow up. i have a high regard for her ability and character and would recomendher highly...
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Areas covered
  • Central London
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £210,000
  • Max: £938,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 22 0 11 0 20 0 1 0
Callan Pang Callan Pang
Property Manager
91 reviews

About Callan No description set View full profile
Andrew Fagan Andrew Fagan
Director
9 reviews

About Andrew No description set View full profile
Neil Parlour Neil Parlour
Director
56 reviews

About Neil I have had extensive experience consisting of over 15 years, in the property sales and lettings industry. I have got a rare and exceptional memory that allows me to remember property information, addr View full profile
Alex King Alex King
Trainee Negotiator
1 reviews

About Alex No description set View full profile
Faisal Ahmed Faisal Ahmed
Lettings Negotiator
0 reviews

About Faisal No description set View full profile

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Last updated at 1:08 PM 25/01/2016 by allAgents

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Last updated at 1:08 PM 25/01/2016 by allAgents

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