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    Paul Gardener
Cooke & Co are an entirely independent estate agency covering the Thanet area which is situated in the South East corner of Kent approximately 70 miles from London including the seaside towns of Margate, Broadstairs and Ramsgate. In 2009 we will be only an hour and twenty minutes from London by train We specialise in providing a modern approach using leading edge technology to the buying, selling and renting of property whilst not losing sight of good old fashioned customer service
Cooke & Co Estate Agents (Kent)

147 Northdown Road Cliftonville, Margate
Kent
CT9 2QY

01843 231833
Website not available

Properties for sale
Properties for rent
Oct 15,2017
Minithumbdown
By: 'Logan M.'
Oct 15,2017
1 people found
this helpful
Amateurish. Disappointing for buyers. Listed property as "sold" less than 24h after we viewed it WITHOUT asking for any feedback...and yes we were interested in buying! Didn't even gave is a chance to put an offer ?! Must be disappointing for sellers as well - who doesn't want to make MORE money on sale ?!...
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Jan 06,2017
Minithumbup
By: 'Queenie'
Jan 06,2017
0 people found
this helpful
I recently brought my house through Cooke & Co and they were super helpful throughout the whole process. The team were really helpful and helped me through the process as I was a first time buyer and helped me understand the process. I always spoke to the same people and they gave honest advice to me. All staff here live locally and are experienced and this gave me peace of mind that I was dealing with normal people and I was treated like a person not a number! Thanks guys!...
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Aug 21,2015
Minithumbdown
By: 'EmmPro'
Aug 21,2015
11 people found
this helpful
My partner and I had arranged to rent a property and on moving day with all our possessions in the moving van we arrived at the office to collect the keys only to be told that another property had been arranged for us! We were supposed to move to a nice flat in a nice road and instead had no choice but to accept the grotty flat in a run down area with the promise that another would be found for us as soon as possible. This promise was made by Damien Cooke himself. A week later when we asked what...
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Apr 08,2014
Minithumbdown
By: 'marks101'
Apr 08,2014
6 people found
this helpful
I have had a long experience with this agency. Funnily enough, there was another review site that started of with a half dozen terrible reviews to which Mr Damien Cooke relied expression his bewilderment at the low review. His stock answer was that he did not tolerate abuse to his staff. Fair enough. More power to good customer service on both sides of the equation. However two of those reviews were accurate - one was mine, the other was a lady who repeated the details on BBC South East. Over a ...
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Feb 03,2013
Minithumbup
By: 'John boardman'
Feb 03,2013
0 people found
this helpful
I have been a tenant of Cooke & co,s for over 10 years. In that time I have had dealings with all there staff. What is good is they domt seem to change. I am always addressed by my name which is nice. When I had a problem with my job I went in to see Kirsty Pickering. She was firm but fair and told me I must sort out the rent as a priority. I did this and all is well. The man who I understand is the boss is always friendly and helped when we had some damp in . I\'ve came down himself and ins...
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Aug 25,2011
Minithumbdown
By: 'Amber Taroni'
Aug 25,2011
11 people found
this helpful
My family and I were tenants for 2 years. The initial estate agent in Ramsgate was pleasant enough although lazy and we ended up paying for references etc and chasing them up ourselves to move in a reasonable timeframe. Once in the property, we had one inspection. Come moving out, were hostile, rude and arrogant and at first tried to claim the previous tenants misuse of the property was ours and questioned why we would have accepted the property in that condition and we should have submitted in ...
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What agent could do to change your mind?
Nothing
Attached Files
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By: Damiencooke
Aug 12, 2012
View all comments (1)
Cooke& Co are proud of the service we offer both landlords and tenants but if you break the terms of your agreement although stressful we have to hold you the tenant responsible. Any complaints are looked at sympathetically. Damien Cooke. Owner ...
Areas covered
  • CT9
  • CT10
  • CT11
  • CT12
  • CT8
  • CT7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £158,000
  • Max: £158,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA NALS TPOS DPS TDS SAGEagent Move With Us




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Fees

We charge 1.7% including VAT on a sole agency basis. No Sale No fee.
We charge 2.5% including VAT on a multi agency basis. No Sale No fee.

We charge landlords £175 including VAT AND 12% INCLUDING vat for management

We charge tenants £120 including VAT for individual referencing
See our website for full details
Last updated at 1:56 PM 28/01/2016 by Damien Cooke

Complaints Procedure

We comply with the NAEA, ARLA and the Ombudsmen complains procedures and code of practice. All complains would be escalated to Mr Damien Cooke the business owner. We strive to answer any complaints and resolve them amicably and we feel honesty is the best policy.
Last updated at 1:56 PM 28/01/2016 by Damien Cooke

Awards won by Cooke & Co Estate Agents (Kent), Margate CT9 2QY

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