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    Michael John
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    Nikki Moody
  • Jeff Lever
    Jeff Lever
  • Erika Dunley
    Erika Dunley
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    Rob Walker
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    Simon Hughes
  • Oliver Powell
    Oliver Powell
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    Isaac Vincent-Ola
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Conran Estates

46 Charlton Church Lane Charlton
Greater London
SE7 7AB

020 8293 0454
Sep 02,2017
Minithumbup
Michael John
Nikki Moody
By: 'Nigel P'
Sep 02,2017
0 people found
this helpful
I would like to thank Micheal for his expert advice and guidance and Nikki for keeping us updated with both the viewings and feedback. I would thoroughly recommend the services of Conran Estates....
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Comment on agent fees
Fees were very competitive and good value for the services received.
Was this helpful? Yes
Jul 25,2017
Minithumbup
By: 'Michelle Russell'
Jul 25,2017
0 people found
this helpful
This is the first time that I have rented a property privately, so didn't know what to expect. Debbie has made this whole transition as smooth as possible for both me and my daughter. Nothing I have asked her to assist me with has been too hard and I really appreciate that. She has been extremely professional and clear cut in what she expects from me and what she can deliver. As a result of her excellent customer service delivery and professionalism I would definitely recommend Conran Estate age...
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Comment on agent fees
Okay
Was this helpful? Yes
Jul 20,2017
Minithumbup
By: 'Vasilis'
Jul 20,2017
0 people found
this helpful
Me and my wife are very satisfied with Conran Estates. They reply promptly to our queries and they are really helpful. We would certainly use their services again and recommend them to our friends....
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Was this helpful? Yes
Jun 21,2017
Minithumbup
Erika Dunley
By: 'Marika'
Jun 21,2017
1 people found
this helpful
The staff in Conran are friendly and responsive. I was particularly impressed by Erika as after she had sold my property she continually kept in touch and drove the sale through. Thank you!...
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Was this helpful? Yes
Apr 27,2017
Minithumbup
Nikki Moody
Michael John
By: 'S Strowger'
Apr 27,2017
0 people found
this helpful
Just fantastic and personable service. We had great trouble selling our house with Foxtons. Conran took over and totally engaged with our project. Michael gave the most honest assessment of the house valuation and, of course, people started flowing through the doors following his professional sales marketing. Nicky then took over and was amazing with all the solicitors, ensuring the whole chain was in the loop, managing expectations expertly. Truly, Conran is the class act in the area and having...
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Comment on agent fees
Excellent value
Was this helpful? Yes
Oct 23,2016
Minithumbup
Rob Walker
Michael John
By: 'Debbie'
Oct 23,2016
0 people found
this helpful
Once we agreed to sell the house through Conrans, Michael John came and took some very good photographs , was quick to market it and was able to gain interest in the property and get viewings within a week. We had a couple of offers and it sold straight away. Unfortunately the first buyer pulled out as we went against the advice of Conrans and decided not to renegotiate and drop the price. We asked for the house to be put back on the market. Rob showed a buyer the house the following day and ...
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Comment on agent fees
I was able to negotiate a fee of 1% plus Vat and felt that this was comparable with other agents. However, Conrans are able to reach the wider public with their brochure, website and the location of their shops.
Was this helpful? Yes
Oct 18,2016
Minithumbup
Rob Walker
By: 'Huang'
Oct 18,2016
0 people found
this helpful
Rob is very kind and patient. His excellent job helped the transaction be completed smoothly. His effort is much appreciated....
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Was this helpful? Yes
Oct 06,2016
Minithumbup
Rob Walker
Erika Dunley
By: 'Jakub'
Oct 06,2016
0 people found
this helpful
I have received a excellent approach from staff at Conran Estates. Service was very professional and efficient. Through all the process of arranging new flat the atmosphere was really friendly and you could feel you really came to right place !...
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Comment on agent fees
The fees I found to be one of the lower you can possible pay plus there was no hidden costs. All you told on day one that's what you pay
Was this helpful? Yes
Sep 30,2016
Minithumbup
Rob Walker
By: 'Guy'
Sep 30,2016
0 people found
this helpful
Thanks to Rob and Edelyn for getting us over the line to buy our house, it was a rocky road but they were both very supportive, friendly, informative and helped us no end. They assessed our needs and got us the very most for our money in a volatile market....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 26,2016
Minithumbup
Michael John
Rob Walker
By: 'AH_SE7'
Aug 26,2016
1 people found
this helpful
Michael and Rob from Conran estates have helped us sell our property in a very challenging market conditions. They have been extremely courteous and professional. They were always available for advice and we would not hesitate recommending them to our friends and colleagues....
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Aug 15,2016
Minithumbup
Michael John
Erika Dunley
By: 'Andrew&Hayley'
Aug 15,2016
0 people found
this helpful
All round outstanding service from start to finish. Very impressed with all at Conran Estates and Conran Financial. Thank you...
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Comment on agent fees
Very good
Was this helpful? Yes
Jul 31,2016
Minithumbup
Rob Walker
By: 'Mamadou'
Jul 31,2016
0 people found
this helpful
I am very satisfied with the services offered. I was mainly in touch with Rob Walker and Debbie Lewis. I do appreciate their kindness and their efficiency....
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Comment on agent fees
I am very satisfied with the fees
Was this helpful? Yes
Jul 20,2016
Minithumbup
By: 'Kat'
Jul 20,2016
0 people found
this helpful
Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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Was this helpful? Yes
Jul 20,2016
Minithumbup
By: 'Kat'
Jul 20,2016
0 people found
this helpful
Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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Was this helpful? Yes
Jun 20,2016
Minithumbup
Rob Walker
Michael John
By: 'Laura'
Jun 20,2016
0 people found
this helpful
We were very impressed with the professionalism of the service from Michael John's initial valuation to the ongoing support we received from Rob Walker. It took us a long time to finally move and it was Rob who helped push things along with the other estate agents and to keep our buyers in the loop and updated on our progress. It would have taken us longer without his support....
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Was this helpful? Yes
Jun 13,2016
Minithumbup
Rob Walker
By: 'Holli Thomas'
Jun 13,2016
0 people found
this helpful
Rob was amazing! Best estate agent in Charlton. He knew the trouble we were having finding a property and really went above and beyond to help us out....
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 13,2016
Minithumbup
Jeff Lever
Rob Walker
By: 'EmmaB'
Jun 13,2016
0 people found
this helpful
The help given by both Rob and Jeff was brilliant, the purchase took longer than we expected and both were there through the whole process to answer any questions and reassure us that everything would be OK. Without them it would have been even more stressful. I can't thank them enough for what they did...
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Comment on agent fees
No experience
Was this helpful? Yes
Jun 06,2016
Minithumbup
Rob Walker
By: 'Ms87'
Jun 06,2016
0 people found
this helpful
Rob was brilliant, he was always polite and on time for viewing. He was always willing to answer questions I had and really took the time to ensure I was fully informed as to what was happening....
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Comment on agent fees
n/a as I was a buyer
Was this helpful? Yes
May 16,2016
Minithumbup
Michael John
Erika Dunley
By: 'Happy vendors'
May 16,2016
1 people found
this helpful
Doing this review some four weeks after completion, and happy to do so. Conrans did an excellent job in both advising us on preparing the house for sale and carrying out the sale process. The photos taken for the selling websites were of very high quality, to such an extent that we asked for a set to remind us of our old home. Though a bit uncomfortable to hear at times, Michael was very realistic when discussing our sale prospects in the context of the wider market in the Charlton area and what...
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Comment on agent fees
We paid 1% fees due to the fact that we were members of the local Charlton Central Residents Association, which was the best offered by any of the prospective agents.
Was this helpful? Yes
Apr 24,2016
Minithumbup
Michael John
By: 'Nicola H.'
Apr 24,2016
1 people found
this helpful
Michael John - and Conran Estates in general - have always been helpful and professional in their advice and services. I turned to Conran Estates in 2013, when I was receiving very bad (and financially damaging) service from another national chain of estate agents. Conran's focus on a few key local areas gives them in depth knowledge - but I think also means they have skin in the game, and as such their service levels are significantly better than their peer group. I would recommend C...
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Comment on agent fees
The fees are quite reasonable for London, and competitive against a number of their peer group.
Was this helpful? Yes
Apr 04,2016
Minithumbup
Rob Walker
By: 'Cathy'
Apr 04,2016
0 people found
this helpful
Rob was always polite, professional and cooperative when dealing with our house purchase. He let us know what was happening each step of the way to completion...
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Comment on agent fees
Always a bit of a shock
Was this helpful? Yes
Apr 04,2016
Minithumbup
Rob Walker
By: 'Peter'
Apr 04,2016
0 people found
this helpful
Everything was perfect. It was the first Time for me to rent a house and they was very helpfuly all the Time. If i could give 6 start,i give it to them:)...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 12,2016
Minithumbup
Rob Walker
Michael John
By: 'Mark Edmondson'
Mar 12,2016
0 people found
this helpful
Michael came and photographed and listed the flat at very short notice - he brought a wealth of knowledge and helped arrange the flat in the best possible way. Rob has been an absolute rock throughout a very long drawn out process, due to elements further up the chain. He has repeatedly gone above and beyond to help me and my buyer, willing to have difficult conversations with solicitors and other estate agents on my behalf. Couldn't ask for a better agent....
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Comment on agent fees
Worth every penny!
Was this helpful? Yes
Feb 29,2016
Minithumbup
Rob Walker
By: 'ATucker'
Feb 29,2016
0 people found
this helpful
Rob was very helpful and informative throughout the whole process my house mates and I were a little worried that we would not make our move in date due the landlord being on holiday, Rob made sure he advised us on what the best steps to do in order to get things going and complete the tenancy agreement in time which we did :) All in all we were very happy with the service provided and at a good price too!...
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Comment on agent fees
agent fees are reasonable
Was this helpful? Yes
Feb 26,2016
Minithumbup
Erika Dunley
By: 'Erika Dunley'
Feb 26,2016
0 people found
this helpful
I was very satisfied with the level of service received form Conran Estates especially by Erika Dunley. Erika dealt with my queries promptly which helped to speed up the process of buying my property. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 22,2016
Minithumbup
Erika Dunley
Rob Walker
By: 'DAVID S'
Feb 22,2016
0 people found
this helpful
Both Rob and Erika were fantastic throughout the sale and purchase process, keeping us up to date along the way and also acting professionally and diplomatically through the various negotiations....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 07,2016
Minithumbup
Erika Dunley
Michael John
By: 'Martin Franklin'
Feb 07,2016
0 people found
this helpful
I highly recommend Erika and the staff at the Charlton branch. I was originally with Yourmove for approximately six months and found the staff very unprofessional as there was no feed back and I had to chase them to get any information. From day one of enlisting Erika and Miichael at Conran Estates the communication and professionalism was fantastic the property was with them for 3 days an offer came in and I have just exchanged contracts. Erika kept me informed all the way through the proced...
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Comment on agent fees
the fees are very good and fair
Was this helpful? Yes
By: Simon Hughes
Feb 07, 2016
View all comments (1)
You are more than welcome Martin and thank you for your business. I wish you happiness in your new home ...
Feb 05,2016
Minithumbup
Michael John
Rob Walker
By: 'Andrea w'
Feb 05,2016
0 people found
this helpful
All the guys at Charlton branch have been excellent from start to finish, I would highly recommend them all, My property was on the market for less than one day, I received full asking price, so fair play to them they sang a good song and preformed it well....
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Comment on agent fees
The fees match the work carried out by the agents, I feel I got what I paid for and would recommend using Conran Estates as a sole agent.
Was this helpful? Yes
Feb 05,2016
Minithumbup
By: 'Satisfied Customer'
Feb 05,2016
0 people found
this helpful
Excellent estate agents. All the staff at Charlton Conrans - Michael, Rob, Erica, and Edelyn - are lovely people, who really understand the local housing market. Michael took excellent photos of the house and produced a great-looking brochure. Rob and Erica were patient, diligent and persistent in getting my sale and purchase to the point of completion. Edelyn was pleasant and helpful. They put up with my occasional hysterics when things got complicated. I think they all deserve a medal and rec...
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Comment on agent fees
Very reasonable. Best rates we were offered.
Was this helpful? Yes
Jan 28,2016
Minithumbup
Rob Walker
Michael John
By: 'Fomojo'
Jan 28,2016
0 people found
this helpful
I have dealt through Conran Estates for a number of years and more than one property. They are completely different to the charicature estate agent and cut through the BS with honest open advice that is well thought throough and grounded in expereince and evidence about what the market is really doing - not pie in the sky asking prices. Despite some difficulties (with the buyers) they sold my flat for a good figure and were spot on in thier market estimates first time....
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Comment on agent fees
The fees are competitive
Was this helpful? Yes
Areas covered
  • SE7
  • SE18
  • SE3
  • SE9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £80,000
  • Max: £870,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 0 24 0 72 0 52 0 19 3
Michael John - no image available Michael John
Branch Manager/ Partner
59 reviews

About Michael No description set View full profile
Nikki Moody - no image available Nikki Moody
Senior Negotiator
40 reviews

About Nikki No description set View full profile
Jeff Lever Jeff Lever
Senior Mortgage Specialist
5 reviews

About Jeff No description set View full profile
Erika Dunley Erika Dunley
Assistant Manager
38 reviews

About Erika No description set View full profile
Rob Walker - no image available Rob Walker
Senior Negotiator
48 reviews

About Rob No description set View full profile
Simon Hughes - upload your photo Simon Hughes
Managing Director
0 reviews

About Simon No description set View full profile
Oliver Powell Oliver Powell
Area Director
1 reviews

About Oliver Oliver founded Conran Estates with co-director Simon Hughes in 1999. His ethos has always been about working hard to provide first class customer service. Oliver took a 7 year break from the indust View full profile
Isaac Vincent-Ola - upload your photo Isaac Vincent-Ola
Property Apprentice
0 reviews

About Isaac No description set View full profile

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Last updated at 1:30 PM 14/01/2016 by allAgents

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Last updated at 1:30 PM 14/01/2016 by allAgents

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