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    Michael John
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    Jodie Jeffries
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    Janette Wood
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    Jeff Lever
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    Ciaran Cox
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    Georgina Hobbs
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    Erika Dunley
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    Edelyn Reynolds
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    Rob Walker
No description for branch.
Conran Estates

46 Charlton Church Lane Charlton
Greater London
SE7 7AB

020 8293 0454

Oct 23,2016
Minithumbup
By:
Oct 23,2016
Featured Review
0 people found
this helpful
Once we agreed to sell the house through Conrans, Michael John came and took some very good photographs , was quick to market it and was able to gain interest in the property and get viewings within a week. We had a couple of offers and it sold straight away. Unfortunately the first buyer pulled out as we went against the advice of Conrans and decided not to renegotiate and drop the price. We asked for the house to be put back on the market. Rob showed a buyer the house the following day and ...
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Comment on agent fees
I was able to negotiate a fee of 1% plus Vat and felt that this was comparable with other agents. However, Conrans are able to reach the wider public with their brochure, website and the location of their shops.
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
Featured Review
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Rob is very kind and patient. His excellent job helped the transaction be completed smoothly. His effort is much appreciated....
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Oct 06,2016
Minithumbup
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Oct 06,2016
Featured Review
0 people found
this helpful
I have received a excellent approach from staff at Conran Estates. Service was very professional and efficient. Through all the process of arranging new flat the atmosphere was really friendly and you could feel you really came to right place !...
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Comment on agent fees
The fees I found to be one of the lower you can possible pay plus there was no hidden costs. All you told on day one that's what you pay
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
Featured Review
0 people found
this helpful
Thanks to Rob and Edelyn for getting us over the line to buy our house, it was a rocky road but they were both very supportive, friendly, informative and helped us no end. They assessed our needs and got us the very most for our money in a volatile market....
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Comment on agent fees
N/A
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Aug 26,2016
Minithumbup
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Aug 26,2016
Featured Review
0 people found
this helpful
Michael and Rob from Conran estates have helped us sell our property in a very challenging market conditions. They have been extremely courteous and professional. They were always available for advice and we would not hesitate recommending them to our friends and colleagues....
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
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All round outstanding service from start to finish. Very impressed with all at Conran Estates and Conran Financial. Thank you...
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Comment on agent fees
Very good
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Jul 31,2016
Minithumbup
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Jul 31,2016
0 people found
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I am very satisfied with the services offered. I was mainly in touch with Rob Walker and Debbie Lewis. I do appreciate their kindness and their efficiency....
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Comment on agent fees
I am very satisfied with the fees
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Jul 20,2016
Minithumbup
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Jul 20,2016
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Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Georgina arranged very swift maintainance visit although it was close to the end of working hours the plumber came over within a space of 30 minutes since my call. Her approach was totally professionally and provided customer service spot on! Thanks a trillion!...
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
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We were very impressed with the professionalism of the service from Michael John's initial valuation to the ongoing support we received from Rob Walker. It took us a long time to finally move and it was Rob who helped push things along with the other estate agents and to keep our buyers in the loop and updated on our progress. It would have taken us longer without his support....
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Jun 13,2016
Minithumbup
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Jun 13,2016
0 people found
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Rob was amazing! Best estate agent in Charlton. He knew the trouble we were having finding a property and really went above and beyond to help us out....
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Comment on agent fees
n/a
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Jun 13,2016
Minithumbup
By:
Jun 13,2016
0 people found
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The help given by both Rob and Jeff was brilliant, the purchase took longer than we expected and both were there through the whole process to answer any questions and reassure us that everything would be OK. Without them it would have been even more stressful. I can't thank them enough for what they did...
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Comment on agent fees
No experience
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Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
Rob was brilliant, he was always polite and on time for viewing. He was always willing to answer questions I had and really took the time to ensure I was fully informed as to what was happening....
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Comment on agent fees
n/a as I was a buyer
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May 16,2016
Minithumbup
By:
May 16,2016
1 people found
this helpful
Doing this review some four weeks after completion, and happy to do so. Conrans did an excellent job in both advising us on preparing the house for sale and carrying out the sale process. The photos taken for the selling websites were of very high quality, to such an extent that we asked for a set to remind us of our old home. Though a bit uncomfortable to hear at times, Michael was very realistic when discussing our sale prospects in the context of the wider market in the Charlton area and what...
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Comment on agent fees
We paid 1% fees due to the fact that we were members of the local Charlton Central Residents Association, which was the best offered by any of the prospective agents.
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Apr 24,2016
Minithumbup
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Apr 24,2016
0 people found
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Michael John - and Conran Estates in general - have always been helpful and professional in their advice and services. I turned to Conran Estates in 2013, when I was receiving very bad (and financially damaging) service from another national chain of estate agents. Conran's focus on a few key local areas gives them in depth knowledge - but I think also means they have skin in the game, and as such their service levels are significantly better than their peer group. I would recommend C...
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Comment on agent fees
The fees are quite reasonable for London, and competitive against a number of their peer group.
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Rob was always polite, professional and cooperative when dealing with our house purchase. He let us know what was happening each step of the way to completion...
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Comment on agent fees
Always a bit of a shock
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Everything was perfect. It was the first Time for me to rent a house and they was very helpfuly all the Time. If i could give 6 start,i give it to them:)...
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Comment on agent fees
Good
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Mar 12,2016
Minithumbup
By:
Mar 12,2016
0 people found
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Michael came and photographed and listed the flat at very short notice - he brought a wealth of knowledge and helped arrange the flat in the best possible way. Rob has been an absolute rock throughout a very long drawn out process, due to elements further up the chain. He has repeatedly gone above and beyond to help me and my buyer, willing to have difficult conversations with solicitors and other estate agents on my behalf. Couldn't ask for a better agent....
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Comment on agent fees
Worth every penny!
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Feb 29,2016
Minithumbup
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Feb 29,2016
0 people found
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Rob was very helpful and informative throughout the whole process my house mates and I were a little worried that we would not make our move in date due the landlord being on holiday, Rob made sure he advised us on what the best steps to do in order to get things going and complete the tenancy agreement in time which we did :) All in all we were very happy with the service provided and at a good price too!...
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Comment on agent fees
agent fees are reasonable
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Feb 26,2016
Minithumbup
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Feb 26,2016
0 people found
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I was very satisfied with the level of service received form Conran Estates especially by Erika Dunley. Erika dealt with my queries promptly which helped to speed up the process of buying my property. Thank you....
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Comment on agent fees
N/A
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Feb 22,2016
Minithumbup
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Feb 22,2016
0 people found
this helpful
Both Rob and Erika were fantastic throughout the sale and purchase process, keeping us up to date along the way and also acting professionally and diplomatically through the various negotiations....
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Comment on agent fees
Good
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Feb 07,2016
Minithumbup
By:
Feb 07,2016
0 people found
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I highly recommend Erika and the staff at the Charlton branch. I was originally with Yourmove for approximately six months and found the staff very unprofessional as there was no feed back and I had to chase them to get any information. From day one of enlisting Erika and Miichael at Conran Estates the communication and professionalism was fantastic the property was with them for 3 days an offer came in and I have just exchanged contracts. Erika kept me informed all the way through the proced...
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Comment on agent fees
the fees are very good and fair
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By: Simon Hughes
Feb 07, 2016
View all comments (1)
You are more than welcome Martin and thank you for your business. I wish you happiness in your new home....
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
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All the guys at Charlton branch have been excellent from start to finish, I would highly recommend them all, My property was on the market for less than one day, I received full asking price, so fair play to them they sang a good song and preformed it well....
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Comment on agent fees
The fees match the work carried out by the agents, I feel I got what I paid for and would recommend using Conran Estates as a sole agent.
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Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
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Excellent estate agents. All the staff at Charlton Conrans - Michael, Rob, Erica, and Edelyn - are lovely people, who really understand the local housing market. Michael took excellent photos of the house and produced a great-looking brochure. Rob and Erica were patient, diligent and persistent in getting my sale and purchase to the point of completion. Edelyn was pleasant and helpful. They put up with my occasional hysterics when things got complicated. I think they all deserve a medal and rec...
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Comment on agent fees
Very reasonable. Best rates we were offered.
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Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
this helpful
I have dealt through Conran Estates for a number of years and more than one property. They are completely different to the charicature estate agent and cut through the BS with honest open advice that is well thought throough and grounded in expereince and evidence about what the market is really doing - not pie in the sky asking prices. Despite some difficulties (with the buyers) they sold my flat for a good figure and were spot on in thier market estimates first time....
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Comment on agent fees
The fees are competitive
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Jan 13,2016
Minithumbup
By:
Jan 13,2016
0 people found
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Rob and Conran Estates provided the most professional and assuring service when selling my flat, and, as an unexperienced seller, I was made confident my sale was in good hands. The service was efficient and the agent kept me up to date throughout the sale process....
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Comment on agent fees
Very fair
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Dec 14,2015
Minithumbup
By:
Dec 14,2015
0 people found
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Rob was helpful and courteous at all time and helped expediate a smooth purchase we are now looking to use them as letting agents. Highly recommended....
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Dec 05,2015
Minithumbup
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Dec 05,2015
0 people found
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The sale of my house was a fairly protracted affair, due to problems purchasing another property and not relating to Conran Estates. Throughout it all Rob was extremely helpful, and provided a most efficient service. I had used this agent previously and was more than happy to use them again. There is absolutely no comparison between Conran's and the agent through whom I purchased my house (an on-line agent) who were worse than useless! In contrast I received a very welcome personal service ...
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Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
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After having two sales fall through (through no fault of Conran Estates), I am delighted that it has been third time lucky and contracts have now been exchanged. Rob, Michael and the rest of the team were very efficient in arranging viewings and ensuring that the best possible price for my property was obtained. Thereafter, they have been so helpful with addressing any queries I have had and liaising between me, the buyers and the other people in the chain. After being a happy customer who origi...
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
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Great service. Fast, efficient and friendly. Erika's level of communication was great and kept us informed every step of the way. We were so pleased with their professionalism that we are now using Conran to manage the property....
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
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All the staff at Conran Estates Charlton were of a great help during, what proved to be, a rather difficult and protracted property sale. Erika Dunley, in particular, was always there as a knowledgeable and practical voice of calm and act as a go-between throughout. Erika was proactive and made good use of her professional experience / network of colleagues or previous owners to help us and the buyer move forward with the sale, The staff at the office really know the area well and the property ...
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Oct 23,2015
Minithumbup
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Oct 23,2015
0 people found
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Erika made sure the purchase ran smoothly from negotiating with the vendor to checking on progress, until exchange and ensured completion day went without a hitch. When Erika was unavailable other members of staff were able and willing to help. I cannot fault the excellent service I received at what could otherwise have been a very stressful time....
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Oct 22,2015
Minithumbup
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Oct 22,2015
0 people found
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I used Conran Estates recently in the purchase of a flat. I found them to be extremely professional and always contactable. Erika Dunley was the agent I dealt with and she was always at the end of a phone or email and responded to my queries promptly. I would recommend Conran Estates and would have no hesitation in using them again....
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Oct 20,2015
Minithumbup
By:
Oct 20,2015
0 people found
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Excellent service from a very friendly and professional team. Erika Dunley is extremely capable at walking both buyers and sellers through the process. Would recommend....
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Comment on agent fees
Very competitive
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
Communication has been key to conclude the purchase of this property and Rob has been instrumental to communicate with and consequently help all parties to a successful end. Excellent service (extra miles included!) and understanding, including the frustration of dealing with complicated legal matters....
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Areas covered
  • SE7
  • SE18
  • SE3
  • SE9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £80,000
  • Max: £870,000

Letting
  • Min: £0
  • Max: £0

ARLA DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 0 22 0 69 0 52 0 19 3
Michael John - no image available Michael John
57 reviews

About Michael No description set View full profile
Jodie Jeffries - no image available Jodie Jeffries
Lettings Administration Manage
67 reviews

About Jodie No description set View full profile
Janette Wood - no image available Janette Wood
4 reviews

About Janette No description set View full profile
Jeff Lever - no image available Jeff Lever
5 reviews

About Jeff No description set View full profile
Ciaran Cox - no image available Ciaran Cox
1 reviews

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Georgina Hobbs - upload your photo Georgina Hobbs
2 reviews

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Erika Dunley - no image available Erika Dunley
37 reviews

About Erika No description set View full profile
Edelyn Reynolds - no image available Edelyn Reynolds
Administrator
2 reviews

About Edelyn No description set View full profile
Rob Walker - no image available Rob Walker
48 reviews

About Rob No description set View full profile

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Last updated at 1:30 PM 14/01/2016 by allAgents

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Last updated at 1:30 PM 14/01/2016 by allAgents

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