Worcester, WR1
3.9/5, 14 reviews
71% recommended
75% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
70% lettings fee satisfaction
No company information

Opening Hours
Address

Connells
3 Foregate Street
Worcester
Worcestershire
WR1 1DB
01905 611 411

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 75% £170,000 £260,000
Lettings 100% 70% £500 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 0 3 3 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Excellent local lettings team...”

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Jul 31,2020
Minithumbup
By: 'Rob Holliday (Developments)'
Jul 31,2020
0 people found
this helpful
Having used Connells to buy/sell properties in the past and needing to find a new letting agent following a very poor performance by a previous agent we approached Connells to see if there was a compatible working relationship to be had. We are a ...
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“A huge thank you, would recommend...”

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Jan 04,2020
Minithumbup
By: 'Melissa Healey'
Jan 04,2020
0 people found
this helpful
A huge thank you to Kelly, Jade, Jess and all the team who helped to sell our shared ownership property fast and for a great price. From the beginning the team in Worcester were attentive, supportive and knowledgeable. We felt that we were in good ...
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“Poor customer service...”

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Jul 11,2018
Minithumbdown
By: 'Looplee'
Jul 11,2018
1 people found
this helpful
Unprofessional and expensive. Poor customer service. I'd really recommend avoiding them if you are looking to rent somewhere in Worcester....
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“Jess worked brilliantly to secure our sale, always cheerful and ......”

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Mar 15,2018
Minithumbup
By: 'Foxglove'
Mar 15,2018
0 people found
this helpful
Jess worked brilliantly to secure our sale, always cheerful and efficient, a credit to her employer. We would recommend Connells after our selling experience with them...
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Comment on agent fees
Average fees
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“The Worcester team sold my house within 1 week for more ......”

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Feb 15,2018
Minithumbup
By: 'Mel'
Feb 15,2018
0 people found
this helpful
The Worcester team sold my house within 1 week for more than the asking price! To say I'm pleased is an understatement! Their solicitors have already issued contracts any it's not even been 2 days since it was all agreed. Fantastic service, great value for money!...
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Comment on agent fees
Not the cheapest around but 100% worth every penny
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“First time renting out property in Worcs market. I was ......”

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Dec 04,2017
Minithumbup
By: 'Sam'
Dec 04,2017
0 people found
this helpful
First time renting out property in Worcs market. I was recommended Connells and they have lived up to their recommendation. Good team, communication and proactivity (lining up a series of prospectives from the day the property came available). Property rented quickly at market rate. They ...
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Comment on agent fees
Fair
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“We used Connells Worcester to let our property in August 2017. ......”

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Oct 17,2017
Minithumbup
By: 'gazkelly'
Oct 17,2017
0 people found
this helpful
We used Connells Worcester to let our property in August 2017. From the initial email contact Kris couldn't have provided us with better service, information and advice. Connells managed to find us a fully acceptable tenant within 48hrs of being told the property was available, made ...
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“I have both my properties managed by Chris Jones at ......”

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Oct 12,2017
Minithumbup
By: 'Satisfied landlord'
Oct 12,2017
0 people found
this helpful
I have both my properties managed by Chris Jones at Connells. I have found him to be knowledgeable about all aspects of lettings . He is very approachable and his advice and help has been invaluable. I know that on the couple of occasions repairs have ...
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Comment on agent fees
Very reasonable.
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“Over several years I have used Chris Jones and his ......”

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Oct 11,2017
Minithumbup
By: 'M. Pearson'
Oct 11,2017
0 people found
this helpful
Over several years I have used Chris Jones and his team at Connells Worcester to look after my rented properties. Bearing in mind that he represents both tenants and landlords I can do nothing else but report my complete satisfaction with all aspects of the ...
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Comment on agent fees
Fair to all parties.
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“A great member of staff in a great branch.I ......”

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May 18,2017
Minithumbup
By: 'jodiewh'
May 18,2017
0 people found
this helpful
A great member of staff in a great branch. I have used Connells for personal mortgage advice and to rent out property for over 10 years. Chris and the team have been professional, helpful, diligent and courteous throughout every single contact with them. They truly put ...
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Comment on agent fees
Very reasonable fees especially for continuing customers
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“Utterly fantastic. Very organised, proactive and responsive. Really couldn't ask ......”

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May 11,2017
Minithumbup
By: 'Phil Ellis'
May 11,2017
1 people found
this helpful
Utterly fantastic. Very organised, proactive and responsive. Really couldn't ask for any more. I have 100% confidence in Kris. Very happy......
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Comment on agent fees
Very fair and reflect the effort and professionalism of the service provided
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“Do not use we've had nothing but problems from them ......”

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Nov 30,2016
Minithumbdown
By: 'Angry'
Nov 30,2016
1 people found
this helpful
Do not use we've had nothing but problems from them saying we was in arrears when we wasn't the accounts team withheld payments which cause us to be evicted an left with nowhere to live haven't wrote stuff on the cheque out forms don't get ...
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“Having vacated a property two weeks ago, leaving it in ......”

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Oct 28,2016
Minithumbdown
By: 'Minty'
Oct 28,2016
2 people found
this helpful
Having vacated a property two weeks ago, leaving it in an excellent, clean condition and in spite of the Landlord approving the return in full of the deposit I am still waiting to receive this. Kris Baker says it is out of his hands even ...
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Comment on agent fees
There is nothing good about this agent.
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“The most totally disorganised and hopeless agent in Worcester and ......”

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Jun 22,2016
Minithumbdown
By: 'worcesterbuyer'
Jun 22,2016
0 people found
this helpful
The most totally disorganised and hopeless agent in Worcester and probably further afield. Don't answer questions about properties after viewings. Don't manage to organise viewings with owners and never return phone calls and finally everything is just too much bother. Avoid at all costs selling ...
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By: Susan
Jun 22, 2016
View all comments (1)
I agree, but regarding the Basingstoke office......I turn up for a viewing and nobody was there to show me around. I put in an offer on a property and phoned them 3 days running and nobody even got back to me just kept saying we will ring you. Absolutely useless firm. I would not sell my home with them. Beware sellers.... ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Connells, Worcester WR1 1DB


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