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    Shani Phillips
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Connells

84 St Thomas Street Weymouth
Dorset
DT4 8EN

01305 858072
Website not available

Properties for sale
Properties for rent
May 11,2017
Minithumbdown
Shani Phillips
By: 'Anne McConkey'
May 11,2017
0 people found
this helpful
Shani has always striven to provide us with the best service possible and I highly commend her services. I do, however, have some issues with the way that Connells is set up as a letting agency. It appears to me that they have too few people doing too much work. They have difficulty effectively covering absences which can leave the customer high and dry. I have had to deal with a number of different people and repeat several times what was a relatively complex situation. I had hoped, when...
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Comment on agent fees
Monthly fee good but tenancy handover charges are often high
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Mar 22,2017
Minithumbup
Shani Phillips
By: 'Mr G'
Mar 22,2017
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this helpful
Shani and the team at Connells were absolutely fantastic throughout the whole process from the start of the tenancy through to the tenants moving out. They were high professional, keeping me informed and advised at every step. Thank you Shani and Connells as a whole....
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Dec 13,2016
Minithumbup
By: 'Paul,Weymouth'
Dec 13,2016
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this helpful
Dogged perseverance from Shani to get my problems fixed and I thank her for her professionalism and telephone manner.thank you....
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Sep 08,2016
Minithumbdown
By: 'Disappointed from Weymouth'
Sep 08,2016
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this helpful
Very poor service overall. Selling my house with Connells. Initial photos were poor. No wide angle lens used. Wrong photos put into website. Second set of photos requested, slow to organise. Poor advice given. Will not release from contract. Would not recommend this branch....
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Jul 14,2015
Minithumbdown
By: 'Unhappy customer'
Jul 14,2015
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this helpful
Rude, repeatedly pushing mortgage on us even though already had one in place. For ever having to chase. Priced marked up too high. No customer care unless you use them for mortgage and conveyencing. Put us off buying from them. Would not recommend....
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Apr 24,2014
Minithumbdown
By: 'redsurfbus'
Apr 24,2014
2 people found
this helpful
I was due to buy a property, offer accepted. 3 Months down the line nothing had moved on, neither of us in a chain. There were restrictions on the property, and the vendor was in negative equity. Connells did nothing at all to move this on without a lot of pushing by me. They then claimed that they were not getting paid any more for the property, yet I finally found out from the vendors solicitor that they were claiming £4000 from the vendor on top of the £10,000 negative equity and ...
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What agent could do to change your mind?
They need to check vendors situation at the start of the process, not expect the buyer to find it all out after forking out a lot of money and time.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Shani Phillips - upload your photo Shani Phillips
2 reviews

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Awards won by Connells, Weymouth DT4 8EN

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